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Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 4 months ago

Answered by the.biela 4 months ago

Mac zoom-in gesture scales the whole viewport

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the in… (read more)

Hi, I've been having a strange issue running Firefox browser on my Mac Pro M1. On websites like Figma or Maps, where the user can zoom in and out of a portion of the interface, my zoom-in pinches may cause the non-scalable part of the view to also zoom in. This happens if, by mistake, the starting position of my pinching is within the area of the non-scalable UI. See attached image as an example (the inspect tool remains of the right size, but as you can see, the left-hand-side interface is zoomed in, too).

If I try to restore the original size with the Cmd+- shortcut, the baseline is taken as my current zoomed-in view, so zooming out further just makes the text smaller in an already gigantic ui. Closing and reopening the tab also doesn't work.

Normally, performing the pinching-out gesture over the non-scalable part solves the problem. However, for some reason this stopped working today, and I'm now stuck with an unworkable view of Figma.

How can I fix this?

Asked by Giulia Passoni 4 months ago

Last reply by Giulia Passoni 4 months ago

Firefox crashes

Full reinstall with all folder deletion didn't help, other PC user can use Firefox just fine. Any ideas? Crash information: Accessibility: Active AccessibilityClient: w… (read more)

Full reinstall with all folder deletion didn't help, other PC user can use Firefox just fine. Any ideas? Crash information:


Accessibility: Active AccessibilityClient: wtc.exe|10.18.0.4883 AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x9710 AdapterDriverVersion: 8.970.100.9001 AdapterSubsysID: 3047103c AdapterVendorID: 0x1002 Add-ons: %7B7809d936-7f77-4373-93cd-8cfac159d738%7D:1.1.7,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 11567099904 AvailablePhysicalMemory: 7040995328 AvailableVirtualMemory: 138522595102720 BackgroundTaskMode: 0 BuildID: 20240704121409 CPUMicrocodeVersion: 0x10000db ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1721384356 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 GraphicsCriticalError: |[0]GP+[GFX1-]: DoesRecreatingCreateTexture2DFail (t=13.5433) |[1]GP+[GFX1-]: Failed to get D3D11VideoDevice: 0x80004002 (t=13.5433) |[2][GFX1-]: Handling webrender error 5 (t=13.5433) HeadlessMode: 0 InstallTime: 1721384227 LastStartupWasCrash: 1 LauncherProcessState: 0 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["CryptoWinRT.dll","ktmw32.dll","explorerframe.dll","wscapi.dll","dataexchange.dll","linkinfo.dll","twinapi.dll","oleacc.dll","OneCoreCommonProxyStub.dll","Windows.ApplicationModel.dll","Windows.Security.Integrity.dll","ondemandconnroutehelper.dll","wininet.dll","Windows.Globalization.dll","winmm.dll","OneCoreUAPCommonProxyStub.dll","directmanipulation.dll","secur32.dll","BCP47mrm.dll","ColorAdapterClient.dll","mscms.dll","InputHost.dll","textinputframework.dll","WindowManagementAPI.dll","Windows.UI.dll","DWrite.dll","avrt.dll","Bcp47Langs.dll","wsock32.dll","urlmon.dll","NapiNSP.dll","pnrpnsp.dll","wshbth.dll","winrnr.dll","iertutil.dll","dbgcore.dll","dbghelp.dll","npmproxy.dll","twinapi.appcore.dll","winhttp.dll","MMDevAPI.dll","AudioSes.dll","rasadhlp.dll","d3d11.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","Windows.UI.Immersive.dll","WinTypes.dll","propsys.dll","wtsapi32.dll","FWPUCLNT.DLL","version.dll","dcomp.dll","winnsi.dll","netprofm.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","dxgi.dll","srvcli.dll","ntmarta.dll","IPHLPAPI.DLL","netutils.dll","dnsapi.dll","mswsock.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","winsta.dll","sxs.dll","umpdc.dll","powrprof.dll","userenv.dll","sspicli.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","KERNELBASE.dll","win32u.dll","crypt32.dll","gdi32full.dll","ucrtbase.dll","bcrypt.dll","wintrust.dll","cfgmgr32.dll","shlwapi.dll","clbcatq.dll","advapi32.dll","nsi.dll","msctf.dll","msvcrt.dll","oleaut32.dll","imm32.dll","rpcrt4.dll","setupapi.dll","sechost.dll","combase.dll","gdi32.dll","SHCore.dll","ws2_32.dll","shell32.dll","user32.dll","kernel32.dll","psapi.dll","ole32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","gkcodecs.dll","nss3.dll","mozglue.dll","softokn3.dll","lgpllibs.dll"],"Sophos Limited":["hmpalert.dll"]} Notes: FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 25 StartupCacheValid: 0 StartupCrash: 0 StartupTime: 1721384353 SubmittedFrom: Client SystemMemoryUsePercentage: 42 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":11775,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSE4A"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":19045,"windowsUBR":4529},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"typ {code}e":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"ATI Radeon HD 4200","vendorID":"0x1002","deviceID":"0x9710","subsysID":"3047103c","RAM":368,"driver":"aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64","driverVendor":null,"driverVersion":"8.970.100.9001","driverDate":"1-13-2015","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":41216,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["Sophos Intercept X"],"antispyware":null,"firewall":["Sophos Intercept X","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ru-RU","lv-LV"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"LV","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1721384264,"media.gmp-widevinecdm.lastInstallStart":1721384264,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"dlsource":"mozillaci"},"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":19923,"firstUseDate":19923},"addons":{"activeAddons":{"{7809d936-7f77-4373-93cd-8cfac159d738}":{"version":"1.1.7","scope":1,"type":"extension","updateDay":19923,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19908,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true},"addons-search-detection@mozilla.com":{"version":"2.0.0","scope":4,"type":"extension","updateDay":null,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true}},"theme":{},"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"long-term-holdback-2024-h2-velocity-desktop":{"branch":"holdback","type":"nimbus-nimbus"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"}}} TelemetrySessionId: 023a3cfa-30a9-40c4-8251-662f38acacf0 Throttleable: 1 TotalPageFile: 16910790656 TotalPhysicalMemory: 12347387904 TotalVirtualMemory: 140737488224256 UptimeTS: 37.61326 Vendor: Mozilla Version: 128.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.{code}

Asked by Nai 4 months ago

Last reply by cor-el 4 months ago

The Chronik are open if a new Windows ist open!

Hello, I have the Problem if I start Firefox or open a new Firefox Window. The Chroniks are open at the left side. How can I change it that the Chroniks are not open if … (read more)

Hello,

I have the Problem if I start Firefox or open a new Firefox Window. The Chroniks are open at the left side. How can I change it that the Chroniks are not open if I start Firefox or open a new Firefox Window?

Asked by Antonius4 4 months ago

Last reply by cor-el 4 months ago

Some Pages Generating PR_END_OF_FILE_ERROR

Firefox, specifically the Windows version, has started generating PR_END_OF_FILE_ERROR errors on https:// web sites. What I find interesting is that Firefox says the pag… (read more)

Firefox, specifically the Windows version, has started generating PR_END_OF_FILE_ERROR errors on https:// web sites. What I find interesting is that Firefox says the page is not secure in the address bar - even though the page is secure. Firefox on Mac and IOS do not have this issue. I'm also running Bitdefender Anti-virus with Encrypted Web scan. With that feature turned off, blocked pages seem to work. I found yesterday that logging out of Sync while Encrypted Web scan is on allowed the blocked pages to load.

I deleted Firefox and re-installed it, thinking I'd fixed the problem. No such luck. I've tried all the other fixes I can find but none of them work. This is clearly a Firefox issue and not an issue with Bit Defender since it only occurs (and has been widely reported for years) with Firefox for Windows.

On a side note, even support.mozilla.org gets blocked.

Anyone have a real fix that will work?

Asked by mkel2010 4 months ago

Last reply by mkel2010 4 months ago

Firefox 128 keeps crashing on random pages, irestart it and it crashes always on the same page. Then it moves to another page

My browser keeps crashing like the system would have a defective RAM module witch has just been changed with a new one. I have created a new browser session and cleaned c… (read more)

My browser keeps crashing like the system would have a defective RAM module witch has just been changed with a new one. I have created a new browser session and cleaned cache and cookies. The crash catch you randomly and then get fixated on a web page.... if i open amazon it crashes, then if i restart the browser it crashes again...like it would do when filling a defective RAM and finding a broken byte. I tested it for 24 hours from a live usb of memtest86+ and i got no error.

My system it's Manjaro Linux Kernel 6.6.40-1-MANJARO My crashes are: bp-78e48a16-1536-4efc-a7a3-a03590240719 bp-706bb811-60e0-4e9a-8cab-d42400240719 bp-535604af-d38a-4d4b-a9de-07f250240718 bp-6592ddc7-b465-43e3-bd42-53cf80240718 bp-79765cde-22a0-42f4-9add-fbf5b0240718 bp-93efa616-c694-4b39-baec-df0dd0240718 bp-6f518461-c039-4fa8-874b-2d15d0240718 bp-5dfae8cc-4a38-4c06-97d7-8a94a0240718 bp-991b53c6-6df4-4b1d-814b-dbf480240718 bp-cb084663-9f4c-4c79-9ef5-74c6a0240718 bp-4f6385b6-927c-4d70-9851-45ffd0240718

when i start profile manager the terminal tells me this: firefox --ProfileManager ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" [GFX1-]: Couldn't sanitize GL_RENDERER "OLAND (radeonsi, , LLVM 18.1.8, DRM 2.50, 6.6.40-1-MANJARO)" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ExceptionHandler::GenerateDump attempting to generate:/home/fra/.mozilla/firefox/0fkfr894.fra/minidumps/061a3b0e-d741-f873-1d16-e349004db741.dmp ExceptionHandler::GenerateDump cloned child 106383 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::GenerateDump minidump generation succeeded Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

If i go in the minidumps folder i find it empty...

Can we verify it's not a problem of Firefox? At the moment Windows doesn't crash, it crashes only Firefox

Asked by framx2l 4 months ago

Last reply by jonzn4SUSE 4 months ago

continuous crashing

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Categ… (read more)

THIS is the latest error log from YOUR app Log Name: Application Source: Application Error Date: 7/19/2024 3:12:06 PM Event ID: 1000 Task Category: Application Crashing Events Level: Error Keywords: User: X\vernf Computer: X Description: Faulting application name: firefox.exe, version: 128.0.0.2295, time stamp: 0x6686b62a Faulting module name: xul.dll, version: 128.0.0.2295, time stamp: 0x6686b68b Exception code: 0xc0000409 Fault offset: 0x000000000266982d Faulting process id: 0x0x105C Faulting application start time: 0x0x1DADA28690F6D67 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\Program Files\Mozilla Firefox\xul.dll Report Id: ef22ede9-e0c9-4f1b-a1bd-3a610d046e01 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />
   <EventID>1000</EventID>
   <Version>0</Version>
   <Level>2</Level>
   <Task>100</Task>
   <Opcode>0</Opcode>
   <Keywords>0x8000000000000000</Keywords>
   <TimeCreated SystemTime="2024-07-19T22:12:06.5585951Z" />
   <EventRecordID>66459</EventRecordID>
   <Correlation />
   <Execution ProcessID="12268" ThreadID="23600" />
   <Channel>Application</Channel>
   <Computer>X</Computer>
   <Security UserID="S-1-5-21-1031570895-3094223114-2762588158-1001" />
 </System>
 <EventData>
   <Data Name="AppName">firefox.exe</Data>
   <Data Name="AppVersion">128.0.0.2295</Data>
   <Data Name="AppTimeStamp">6686b62a</Data>
   <Data Name="ModuleName">xul.dll</Data>
   <Data Name="ModuleVersion">128.0.0.2295</Data>
   <Data Name="ModuleTimeStamp">6686b68b</Data>
   <Data Name="ExceptionCode">c0000409</Data>
   <Data Name="FaultingOffset">000000000266982d</Data>
   <Data Name="ProcessId">0x105c</Data>
   <Data Name="ProcessCreationTime">0x1dada28690f6d67</Data>
   <Data Name="AppPath">C:\Program Files\Mozilla Firefox\firefox.exe</Data>
   <Data Name="ModulePath">C:\Program Files\Mozilla Firefox\xul.dll</Data>
   <Data Name="IntegratorReportId">ef22ede9-e0c9-4f1b-a1bd-3a610d046e01</Data>
   <Data Name="PackageFullName">
   </Data>
   <Data Name="PackageRelativeAppId">
   </Data>
 </EventData>

</Event>

WHAT THE FUCK IS GOING ON THIS HAS BEEN HAPPENING FOR MONTHS NOW .... FIX YOUR SHIT OR LOOSE ANOTHER CUSTOMER. NONE OF YOUR OTHER "FIXES" WORKED.

Asked by madcap magician 4 months ago

Last reply by Paul 4 months ago

Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 4 months ago

Last reply by arleta05 4 months ago

  • Solved

Video quality low on Youtube, video not playing on other sites

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unab… (read more)

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Asked by Jay 4 months ago

Answered by Jay 1 month ago

Ad Blocker

Recently, I am being blocked from watching You Tube videos. There's a message saying that I have an ad-blocker. The message flashes on the screen and disappears almost im… (read more)

Recently, I am being blocked from watching You Tube videos. There's a message saying that I have an ad-blocker. The message flashes on the screen and disappears almost immediately, so I am unable to read the details of the message. Then I went to another website and I received a similar message. This time, the message stayed on the screen, and I was able to read it all. It said that I have to go to my "extension bar" and disable the ad blocker. What is an extension bar, and does this have something to do with Mozilla Firefox? Firefox recently had an update, so I am wondering if they are related.

Asked by nrmasson 4 months ago

Last reply by cor-el 4 months ago

Google and Mozilla

HI, Half the time when I go to a website like Google Flights or something to do with Google it just automatically brings me to my employer's website like to sign in and … (read more)

HI,

Half the time when I go to a website like Google Flights or something to do with Google it just automatically brings me to my employer's website like to sign in and use the Google tools there. I don't even work for them anymore and I don't know how to get rid of it automatically wanting me to go there. It won't even let me use Google Flights because it says it not supported by my employer. Thanks.

Asked by TravelTrix 4 months ago

Last reply by zraptques 4 months ago

problem playing YouTube vids and audio from some sources

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wonde… (read more)

Have been using Firefox for many years with no issues , very happy. Recently i've just starting having trouble playing video on youtube and audio from some sources. wondering if there is a possible problem with the most recent update to vers. 128 as the timeframe seems to jive. when starting a youtube vid. i get a message saying if video doesn't play try restarting your computer. at first this seemed to work but has been getting progressively worse to where multiple restarts do not work. If i switch to a different browser , no problem , everything plays fine , however i do not want to switch permanently to a different browser. Prefer to continue with FireFox

Asked by Gary Tibbles 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox has safesearch on everything

Every website has safesearch or the website itself is blocked. It seems to be acting like its got parental controls on. I am the owner of this house, no apartment or work… (read more)

Every website has safesearch or the website itself is blocked. It seems to be acting like its got parental controls on. I am the owner of this house, no apartment or work or public internet connection here its my own private internet. My other browsers aren't giving this problem so its a firefox exclusive issue.

Asked by Rob Vipera 4 months ago

Last reply by TyDraniu 4 months ago

My Last Pass toolbar icon disappeared from Firefox toolbar and I can't get it back

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox. Up until 2 days ago I had a… (read more)

Hello, I have Firefox 128 installed on Window10 Pro v. 22H2 fully up to date. I have LastPass: Free Password Manager extension in my Firefox.

Up until 2 days ago I had an icon on my toolbar for the LastPass extension that I could click after opening Firefox to login to LP. It has worked fine for years. It was that way when I shut down my computer that night. The next morning when I opened FF, that icon was gone. LP still shows in my Add-ons manager as Enabled. To the best of my knowledge, nothing on my comp updated in that time period.

I tried clicking the 'Extensions' button in the FF toolbar, but all it did was to open the "Recommendations" tab of my Add-ons manager. Previously, clicking the 'Extensions' button in my toolbar would show a menu of extensions including LP. I would get an option to show an LP icon in my toolbar. That worked as recently as a few weeks ago when I wiped my hard drive and did a fresh install of Windows.

I tried removing and reinstalling the exension. It made no change. Next I fully removed Firefox with the Remove Programs option in the Windows control panel, then removed all traces of FF in my Windows user profile. Then rebooted. Then DL'ed Firefox fresh from the FF site and re-installed it. Twice. No icon shows up, and the 'Extensions' button continues to do nothing but send me to the 'Recommendations' tab of the add-ons manager.

I had a few other extensions installed as well as LP at the time this problem arose. But when I re-installed Firefox, I only installed LP and tried to get its icon showing before installing any other extensions, just to be sure there was no conflict.

Can you offer any suggestions to help?

Thank you.

Asked by cousinjoe 4 months ago

Last reply by cousinjoe 4 months ago

Every day more than 50 crashes

i have for over 7 months that i have multible firefox crashes during the day, i only uses the pc for gaming, but now also for other stuff and use firefox for it. Can any… (read more)

i have for over 7 months that i have multible firefox crashes during the day, i only uses the pc for gaming, but now also for other stuff and use firefox for it.

Can anyone help me out ? and if more info is needed i would be happy to share, as long as this problem can be solved

Asked by Hans 4 months ago

Last reply by Hans 4 months ago

My firefox tabs keep crashing

I keep getting the error in the image and can't use my tabs at all . The search loads for 10-15 seconds and then I get the error. I have tried troubleshoot mode too … (read more)

I keep getting the error in the image and can't use my tabs at all . The search loads for 10-15 seconds and then I get the error. I have tried troubleshoot mode too !

Asked by Shivani Raheja 4 months ago

Last reply by jonzn4SUSE 3 months ago