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  • Solved

I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (read more)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 3 months ago

Answered by charley000 2 months ago

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I just started getting this error: Secure Connection Failed An error occurred during a connection to www.newsmax.com. I cannot find how to make this stop. I will get… (read more)

I just started getting this error:

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I cannot find how to make this stop. I will get emails from Newsmax about articles and if there is something I want to read I click on the link in the email. I never had a problem with Firefox not opening the link. This just started and I can not get the link to open. I have Newsmax set up as a home setting. However, after I got the Secure Connection Failed error, I could not open the Newsmax web page even if I typed in www.newsmax.com. I am about to uninstall Firefox and use another browser. Can you please tell me how to fix this?

Asked by david_huston 3 months ago

Last reply by david_huston 2 months ago

Firefox access to Frontier.com

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the ve… (read more)

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the very same URL. But once inside the home page for Frontier, I can no longer login using Firefox. Grateful for any help. Thanks Email removed for privacy reasons

Asked by thompson29 4 months ago

Last reply by cor-el 2 months ago

  • Solved

Firefox has squiggly characters

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/… (read more)

Helo team, I think I hit some key and firefox settings changed. I see squiggly characters in menu options, bookmarks etc.. Web pages load all right. I tried uninstalling/reinstalling. It did not help. Please see attached screenshots. I use a Mac M1 mini.

Asked by Jayadevan M 3 months ago

Answered by cor-el 2 months ago

Have to re-login to Gmail with every new window

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser wi… (read more)

It looks like firefox recently updated with new privacy features (great!) What's not so great is that now it forces me to log into gmail each time I open a new browser window (not great). I have several different accounts that regularly use so this isn't ideal.

I've tried adding both gmail.com and google.com as exceptions under the cookie settings (didn't work). I even went and turned off the "enhanced tracking protection" on every step of the gmail login page and my inbox. Still kicks me out once I open a new browser. Any help to remedy this problem would be great.

Asked by Katie Pershon 3 months ago

Last reply by NoahSUMO 2 months ago

Settings enabling themselves on update

Every time Firefox updates it keeps re-enabling settings on its own. Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Rec… (read more)

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Asked by krazzykid2006 4 months ago

Last reply by cor-el 2 months ago

  • Solved

Mozilla Firefox slows down when disconnecting from VPN GlobalProtect

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises w… (read more)

I use Mozilla Firefox for work. Part of my work requires I use the GlobalProtect VPN client. When I log on to the VPN, everything appears to be fine. The problem arises when I log out of the VPN client, such as needing to switch to a different VPN.

When I log out of the VPN client, Mozilla slows down massively. I get the following errors when trying to access websites.

PR_END_OF_FILE Timeout

I thought it was a DNS issue, but the change I made previously did not prove to be a reliable fix, and I do not actually know the root cause of what is happening. Firefox returns to normal ONLY after a full computer restart. At this point I am considering switching browsers as, despite Firefox's functionality, it is starting to interfere with my work.

I have used other VPNs, such as Fortigate VPN, and not encountered anything like this.

Any advice or guidance would be appreciated.

Asked by Candlejack 3 months ago

Answered by Candlejack 2 months ago

  • Solved
  • Locked

FireFox issue

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me… (read more)

Hi all, my website isn't opening when using firefox. But when I try to open it in chrome it opens smoothly. I'm a user of firefox and this issue is creating a mess for me. Any help welcome. Site Link: [=]

Asked by amelia.hansley1 3 months ago

Answered by cor-el 3 months ago

Search Engines Won't Respond.

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list. No matter which engine I select, it doesn't open. None of the… (read more)

When I click on the "Search" bar, my designated search engines (including Google)show on a drop-down list.

No matter which engine I select, it doesn't open. None of the search engines will open. How do I get them online again? It seems to have happened after the last Mozilla update. Thank you.

Asked by Heather 3 months ago

Last reply by Heather 2 months ago

No option to pin extension to toolbar

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bit… (read more)

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Asked by jonathan.prin 3 months ago

Last reply by jonathan.prin 2 months ago

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (read more)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Asked by Mx. Sx. 3 months ago

Last reply by Mx. Sx. 2 months ago

  • Solved

Livestreams unable to play only on my PC and on Firefox

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, t… (read more)

Twitch, Youtube Live, Netflix, Kick... it seems any live streaming platform cannot play. I am running Linux Mint 21.3, Kernel 5.15.0. They work on a different browsers, they all also work on Firefox my laptop, which is also on the same OS and Kernel.

I have tried everything: installed ffmpeg, installed unrestricted ubuntu codecs, refreshed firefox (twice), uninstalled/reinstalled firefox, ive tried without extensions, yet nothing.

Cant for the life of me figure it out, im not sure if its my PC or Firefox on this machine.

Asked by the.biela 4 months ago

Answered by the.biela 4 months ago

  • Solved

Youtube not playing videos

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, set… (read more)

Can't pinpoint the date, but a while back Youtube won't play videos anymore. It just shows a black screen in the player. Not even the player UI (pause button, volume, settings menu) shows. Just a black portion of the screen. Now when I went in to get a screenshot, it doesn't even show the black box.

Asked by basement_guy 3 months ago

Answered by basement_guy 2 months ago

firefox version 130.0-1 (debian linux) does NOT access remote sites (other than www.google.com)

Firefox has been my default browser for many years on my debian linux desktop. I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new fire… (read more)

Firefox has been my default browser for many years on my debian linux desktop.

I upgraded from version 129.0.2-1 to version 130.0-1 in the normal manner and the new firefox does not connect to remote sites. It does connect to local pages on my PC and, surprisingly, also to www.google.com from where I can access news, for example.

The chrome browser on the same PC has no problems accessing sites, nor does the version 129.0.2 firefox. Only the version 130.0 firefox has a problem.

This happened using my current profile, using --safe-mode and using --no-profile mode on the version 130.0 firefox. I was able to see some packets from a remote site (www.akamai.com) come back on wireshark but the page did not display on the browser. This also happens for sites that appear on the default new tab page, like wikipedia and youtube.

Any ideas on this? thank!!

Asked by em2jacks 3 months ago

Login pages stall before two-factor authentication

Recently, I've run into logging in on at least two websites where I have two-factor authentication set up. I'll click the sign in button, and rather than advancing to ask… (read more)

Recently, I've run into logging in on at least two websites where I have two-factor authentication set up. I'll click the sign in button, and rather than advancing to ask for my authentication code, I get stuck in an endless loading loop and am unable to do anything.

Is there anything I can do to fix this? I have already tried clearing cache and cookies and restarting in safe mode.

This issue only happens to me on desktop. The mobile version of firefox still lets me log in, but I prefer to use desktop.

Asked by megaflamehedge 3 months ago

Last reply by megaflamehedge 3 months ago

fire fox based browsers

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive… (read more)

whenever I use a fire fox browser my game (specifically minecraft doesnt happen on any other game) my mouse goes completely invisible whenever my browser is open, and ive tried closing it and trying a different browser like waterfox which also gets the issue and ive tried chrome that DOESNT get the issue. I havent had this problem before since recently and I dont believe I have done any changes to my game or my firefox so i'd like to get help on why this happens specifically on firefox/waterfox, and why its only minecraft and no other games

Asked by Sethyla 3 months ago

Not able to transfer Firefox bookmark backup file from Windows 10 to Firefox uunder Windows 11. Can you help please?

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me i… (read more)

I have tried repeatedly and failed. At the point where I select the backup file as per the instructions, I dont get a confimation of success or failure, which leaves me in doubt if I have done the recovery correctly. When I come to look at the bookmarks, nothing happens. The bookmarks and the software to open them are not connecting. Can you help?

Asked by james.a.murphy 3 months ago

Special character problem with word 365+ and firefox snap

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written c… (read more)

When I type in Word 365 (Mozilla Firefox, 129.0.2 (64-bit)- snap for Ubuntu 24.04), using East European characters (e.g. š, č, ž), the text after the first such written character (see the first uploaded image) disappears after going to new line (pressing Enter or moving mouse to another line) (see the second uploaded image). It worked before on the Ubuntu 22.04 with manually installed firefox (not from snap) and is also working in Chrome.

I am unable to find the solution. I already installed additional fonts, I also created links to the installed fonts in $USER/snap/current/.local/share but nothing helps.

Has anyone encountered similar problem (and found a solution)?

Asked by slartius 3 months ago

microsoft 365 constatly asking for login

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "al… (read more)

Hi, This is more of a nuisance than a serious problem. I am constantly getting a header message in Sharepoint "allow access to Microsoft 365 account". When I choose "allow access" I get a pop-up that lets me choose my institutional SSO account, which says I'm signed in already. This doesn't occur in Chrome (where I'm logged into my institutional email).

Does anyone know how to stop this message from popping up every 5 minutes?

I am new to Sharepoint (and not impressed!). I don't actually see any difference in its behavior whether I've allowed access or not.

thanks for any hints

Asked by sarah_fata_morgana 3 months ago

URL history is rapidly cycling in address bar without any input

My firefox browser has a problem for first time. A few URLs in history are rapidly cycling through the address bar. The page scrolls automatically moveing my browser wind… (read more)

My firefox browser has a problem for first time. A few URLs in history are rapidly cycling through the address bar. The page scrolls automatically moveing my browser window to the bottom. Attempts to bring it back failed as it rapidly goes back to bottom. It is like the browser is being manipulated from outside. The problem is not present in Edge browser! I tried to open settings but the page doesn't display GENERAL menu choices, and is stuck to what's new. The rapidity of movement is like flickering due to a malfunctioning keyboard key stuck at some point. Any suggestions?

Asked by mailtoalexthomas 3 months ago