Firefox Community Forum

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

As Firefox no longer supports windows 8, I have downloaded and installed Firefox ESR 64-bit. I can open my banking site but the site does not show a log in button. I had no trouble with this site last week. I can access my log in details on my mobile. Can this be fixed

Warwick

I do not understand why AFTER I used Firefox Delete History that my Charter.net email can no longer be accessed.' I have had Spectrum technicians over here, it is not in their wiring, or outside lines. They cannot go further. I attempt to log into Spectrum & this message comes up - A RED !,followed by This feature is currently unavailable. Please try again from HOME or contact us for assistance. IDID-4000'

I AM AT HOME! I worked/talked with 4 different Charter/Spectrum people on the phone over a 3 day period. briefly I was able to get into the Charter account (Necessary because my VA & other medical appointments/communications are via charter.net) using Microsoft Edge. I no longer can. I am getting that message on Edge as well. I do not want to use Edge or Chrome, I want to use my Mozilla/Firefox/Thunderbird But that is another issue which I cannot get resolved. My monthly contributions to both get through but I cannot even get into Thunderbird for Months & can't get help. At 83, I am computer challenged. Nobody wants to make house calls. What is wrong? What can I do? What do you suggest? Kat Hall

I want to access a banking site (Capitec.co.za) but am unable to land on their splash page - I just get a blank page, and wait. I can get access via TOR or Opera. I was told to enter using SAFE MODE "Shift+R+Firefox". Anyone know what the issue is? Without guessing. Windows on Thinkpad.

firefox will not link to Jet2.com

Secure Connection Failed

An error occurred during a connection to www.jet2.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Hi, I have a problem with Youtube playback on my machine. Sometimes videos are playing and skipping few seconds, sometimes stopping/hanging and using a lot of CPU (I can hear CPU fan ramping up). It mostly happens when I play videos at 1080p and up. Sometimes video can start playing, then skip few seconds, play few more seconds and hang, sometimes after refresh it works fine, another time it works for like a minute and then again hangs/skips. I had this problem on FF 89, I've updated to 11x, still persisted, now I have FF 125.0.3 (64 bit). Things that i've tried: - enabling/disabling hardware acceleration in FF - enabling/disabling gpu hardware acceleration in Windows - changing some settings in about:config (fe. media.wmf.zero-copy-nv12-texture to false and gfx.direct3d11.reuse-decoder-device to false, and few more) - disabling and deleting addons

PC specs: AMD Ryzen 7 5800X, Asus Tuf X570, GeForce RTX 3070 (latest drivers), Windows 10 22H2

On many site where I try to login, when I hit the LOGIN button nothing happens. This does not happen if I open a private window. I am on version 129.0.2.

The latest update also seems to force Firefox to occasionally run at turtle speed. Any time there is an update Firefox will slow the whole computer to turtle speed. When I reboot, Firefox can take up to 15 minutes to fully load if there is more than one window to load.

Is there a fix for all this? Thanks

I can go to the https://www.newsmax.com website and I keep getting "Secure Connection Failed" message. I can then to to the address bar, click on the "lock" emblem (that is not locked) and choose "remove site data and cookies" Once I do that, and click on "Try Again" the website works. If I choose a new link from Newsmax, and choose open link, that link has a ! point in the tab, and go there and get the same message. Once I remove cookies and data that site and it's links work .... for a while. Then it is back to that same message "Secure Connection Failed"

Any thoughts on how to correct this? This does not seem to be an issue in Waterfox or Pale Moon, 2 other browsers I also have.

Vern

Hello - I've noticed lately that when I type a search, sometimes Firefox does nothing. It doesn't pull any results, it acts like I've done nothing, but I can see the search terms I typed in the address bar, separated by + symbols. It simply doesn't go anywhere and doesn't perform the search. I do a lot of searching when I'm working and this happens approximately 1 out of every 15-20 searches. I've attached an image where I opened a new tab, typed my search term and it remains on the homepage. You can see the search terms in the address bar.

I am looking into an issue for someone that is using private browsing and to use a financial app. He has the website in the exception list for pop-ups but every time he opens this app in private browsing it asks for him to allow pop ups. When he added the exception he was in non private browsing mode.

My question is, even with the link to this site added to the exception list, is it completely normal for pop-ups to be blocked every time you open private browsing to the same website?

When I copy something to my clipboard I can paste it into Firefox. Into web pages and also into the URL bar.

But when I copy something in Firefox, it does not go to the clipboard. The clipboard still hast the content which was already there.

Also strange: When I cut text in a textarea, input element or the URL bar, the text is removed. But it is not sent to the clipboard. When I cut and paste, the text I get is what was previously in the clipboard.

What could be the cause? How can I debug this problem?

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account holders name or list any "Lists" when accessing account saved lists. I have deleted entire history, and all cookies and caches X 3. I Rebooted computer along with a "system command control reset" and still the pages are not loading correctly. Short of reinstalling "Firefox" what more can I do? Are there any "Preference" files or files with specific extensions I can delete? Thank you. Gerard

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Firefox error "Video unavailable This content isn't available". even though videos work in other browsers?

Cleaned cache etc. Does the same in incognito mode.

Ever since the last Firefox update that released, the Firefox on my home computer is extremely slow. Takes 5 minutes to load a page. I open Chrome or Edge and everything loads extremely fast no issues. I do not want to leave Firefox as it is my favorite browser and has been for many years. What can I do to troubleshoot this issue?