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How to correct misinformation in Mozilla support system when the wrong solution is archived?

In this post, the wrong solution is given to a problem and question about removing the tab mute button: https://support.mozilla.org/en-US/questions/1092509 The correct so… (read more)

In this post, the wrong solution is given to a problem and question about removing the tab mute button: https://support.mozilla.org/en-US/questions/1092509

The correct solution is to change this variable: browser.tabs.showAudioMuteIcon

I hate it when a subject is closed with the wrong solution given, reminds me of reddit.

Asked by properkinetics 3 hours ago

Last reply by cor-el 1 hour ago

My tabs disappeared. Any way to get them back?

ALL of my Firefox tabs have disappeared. Is there any way to retrieve them? Not sure how and when I lost my tabs. I had closed all my programs and shut down my computer, … (read more)

ALL of my Firefox tabs have disappeared. Is there any way to retrieve them?

Not sure how and when I lost my tabs. I had closed all my programs and shut down my computer, and when I turned it back on and clicked on Firefox, there were no tabs at all.

I forgot that I'm not supposed to shut down Firefox when that happens, but I panicked. When I restarted, still no tabs, of course.

My bookmarks are also gone.

I can see some of my recent history, but that's really no help.

This is a disaster. If I'm really out of luck, is there an add-on I can install that will save my tabs and bookmarks, in case this happens again?

TIA for any suggestions.

Asked by marlenesmail 1 hour ago

Problem with: Restoring previous session

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' inst… (read more)

I had so many problems with it, I went through downloading different "session save" add-ons, I know what solution you guys will give me, I've done most of the posts' instructions, this is more of a complaint post.

When Windows boots up and you had Firefox open before you shut down last time, it will open anew, automatically, with your previous session, but it's on the end of the list of things that launch on startup.

Forgetting you had it on and clicking the browser again, will open a new session with the home screen instead of the previous session, then when actual session Firefox launches it's a 50/50 whether it will be in home screen as well, or actually in your previous session. Now here is the fun part. If you close the new window with just the home tab, that will now become the latest session, so your previous one will be deleted.

How to get around that? Move your home tab into your session instead of closing the window, it works 100% of the time... But can we, not start a new session if you close the home screen, or if you close just 1 tab it doesn't count as a different session. I dunno, just throwing ideas out there.

Hope this reaches those with the same issue, or people in positions to fix the issue, if anyone wants to use session saving add-ons, I took fancy to Tab Session Manager and Easy Session Manager, though not perfect, I don't advise for over 150 tabs.

I'll try to be as active on this thread as I can be, thanks for reading through! :>

Asked by Nuyu 5 months ago

Last reply by jscher2000 3 hours ago

[NOT Solved]Closed main window while Private still worked and lost all tabs/session.

It's really dumb that one can close own Main window without warning that too many tabs are closed or there is another window still running! And that's what happened to me… (read more)

It's really dumb that one can close own Main window without warning that too many tabs are closed or there is another window still running! And that's what happened to me: i had Private window in back, closed Main window thinking that i'm closing browser, and then surprisingly saw Private window is still there. As any ordinary user who already lost tabs in past i panicked and closed the Private window too. Started Firefox once again hoping for restore, but it opened with clear window and obviously there was no "Restore session" button in Menu, as i have "Auto restore" ON in settings.

I started to search for manual way, found descriptions with manual renaming/coping backups from sessionstore-backup folder. Like these= https://support.mozilla.org/de/questions/1275314 https://support.mozilla.org/en-US/questions/1310742 But however i tried to copy and rename - each start Firefox ignores that, clears backup folder and again clear window. Lucky i thought about coping those recover. and previous. files from sessionstore-backup folder after first browser close, so they are safe. And i'm sure my tabs are still there = checked it with https://www.jeffersonscher.com/res/scrounger.html.

So yeah, i have at least some way to get back tabs, but i'm really angry and curious to know WHAT is forbidding me to restore that file after manual rename??!

Asked by rey0n 4 days ago

Last reply by rey0n 3 days ago

Bars, Tabs and Icons

There are no more borders around the tabs except the active one. It is hard to click click fast to change to another tab - special with pinned tabs with some icons blured… (read more)

There are no more borders around the tabs except the active one. It is hard to click click fast to change to another tab - special with pinned tabs with some icons blured with the theme I love. Also the theme-icons got deactivated and there is now the lower bar empty without the tabs. They went up into a new bar higher added. How can I fix that with boardred tabs located downwards and the intuitiv easier clickable icons back?

Asked by stylist_robert 1 month ago

Last reply by atsdon1 1 day ago

  • Solved

New update removed the delete cross on each tab

I just updated to 90. Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see. When I troubleshoot and restart with addons, them… (read more)

I just updated to 90.

Suddenly all my tabs no longer show the delete cross. There is a 1 pixel spot that's hard to see.

When I troubleshoot and restart with addons, themes, etc. turned off, they are back. When I try to test each addon, I get no results. All I can think of is the themes are screwing up. I've tried different themes with no results. Can I turn themes off to test this issue?

Any other ideas?

Asked by atsdon1 3 days ago

Answered by FredMcD 1 day ago

  • Solved

Used "sessionstore" backup, and everything returned, but now it won't update.

So after wiping my system for a fresh windows install, I pulled out the backup.json4 and recovery.json4 from my backup drive and plopped it in place of sessionstore.json4… (read more)

So after wiping my system for a fresh windows install, I pulled out the backup.json4 and recovery.json4 from my backup drive and plopped it in place of sessionstore.json4

And all of my tabs and windows came back! So far so good!

But then after closing some tabs and moving things around, when I close the session out again, it doesn't update the sessionstore file, or any of the stuff in the backup folder to reflect those changes.

When I open firefox again it starts as a session with all my windows/tabs after the file-replace.

I use firefox for managing tutorial videos, which involves separating them into different windows/tab arrangements, so any tips on how to resolve this issue and get firefox to start updating the sessionstore would be appreciated.

Thank you!

Asked by edkerscher 4 days ago

Answered by jscher2000 3 days ago

  • Solved

Tabs increases height when opening certain number of tabs

I don't know if its an issue with the theme or Firefox itself (I think it's Firefox because it already happened on previous versions), but when I open certain number of t… (read more)

I don't know if its an issue with the theme or Firefox itself (I think it's Firefox because it already happened on previous versions), but when I open certain number of tabs, or a tab with certain characteristics that I don't know, the whole row of tabs increases its height. And it annoys me. Thanks beforehand!

Asked by arrietismo 3 days ago

Answered by cor-el 3 days ago

Bookmark management

Recently there was a change in the way bookmarks are displayed. If I go into Manage Bookmarks they are sorted in the order I want them to be shown, but the bookmarks off… (read more)

Recently there was a change in the way bookmarks are displayed. If I go into Manage Bookmarks they are sorted in the order I want them to be shown, but the bookmarks offered to me appear to be random, or possibly most recently used. That is totally useless when I want to find a particular bookmark.

How do I get Firefox to display bookmarks in the order I have them in the Manage Bookmarks tab? Alternately is there a way I can get the manage bookmarks window to show up as a column on the left or right of my desktop? That would allow me to easily find a bookmark, and also to add a bookmark in the correct location to assist me in finding it later.

Asked by abnelson 5 days ago

Last reply by FredMcD 4 days ago

Firefox on Mac

How can I grant permission for Firefox to be able to open links, documents, presentations etc on from the pre-installed apps.

Asked by nikki-1016 4 days ago

how to disable auto-select in address bar input

when i type something in the address bar and switch to another tab without searching what was written it selects what was written. It is very annoying as sometimes i writ… (read more)

when i type something in the address bar and switch to another tab without searching what was written it selects what was written. It is very annoying as sometimes i write what i want to search in two parts so i have to first deselect it. Is there any way to turn this.

Asked by gaursamrat08 5 days ago

Can't restore old session anymore, even with existing methods or with scrounger

I lost that session of around 2000 tabs back in May 1, and I backed it all up onto a folder. When I followed all the existing steps (closing Firefox and replacing the cur… (read more)

I lost that session of around 2000 tabs back in May 1, and I backed it all up onto a folder. When I followed all the existing steps (closing Firefox and replacing the current stuff with the backups), it only took me to a blank "about:restore" tab and popped up an about:support tab.

When I tried loading it into the scrounger (https://www.jeffersonscher.com/ffu/scrounger.html), it crashed the tab no matter how many times I try. I decompressed it and it loaded the uncompressed JSON without a problem, but it won't let me click "save embedded session (first found only)"

Asked by AceOfSpadesProduc100 5 days ago

Firefox Repeatedly Removes Tabs

Firefox over the past couple years has proven inconsistent. For days or weeks it will display the open tabs I intentionally left open, then without warning, without askin… (read more)

Firefox over the past couple years has proven inconsistent. For days or weeks it will display the open tabs I intentionally left open, then without warning, without asking me, without my permission it closes them and provides no means of restoring them. As a result, I have discontinued all use of Firefox because the problem has been known for years yet continues.

Asked by fmarkjones 1 week ago

Last reply by Shashank Shekhar 1 week ago

  • Solved

Pinned tabs

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently.… (read more)

I have once again lost all my pinned tabs. The answers to this I'm seeing are random and unstructured. This is becoming an issue for me as I use this function frequently. Can the Mozilla team PLEASE fix this properly as it appears to mess up a few folks. And the answer is NOT having to quit and restart. They should be presevered in their own right. And please can you implement synching of Pinned Tabs across my login domain. Ta muchly

Asked by tom.wiersma 1 week ago

Answered by cor-el 1 week ago

  • Solved
  • Locked

6/7/21 Firefox Update made tabs and tool bar at top all same color.

6/7/21 Firefox just did an update on my computer. Before, the tool bar at the top was dark gray and the tabs were easily distinguishable. Now the entire area above the… (read more)

6/7/21 Firefox just did an update on my computer. Before, the tool bar at the top was dark gray and the tabs were easily distinguishable. Now the entire area above the URL is light gray. I would prefer more contrast between the tool bar and the tabs. What happened? Thank you.

Asked by ozarkslandscaper 1 month ago

Answered by Chris Ilias 1 month ago

  • Solved

Restore tab keyboard shortcut not working

For the last few updates of firefox I haven't been able to restore closed tabs with the regular keyboard shortcut (believe it was ctrl+alt+t and now ctrl+shift+t). The sh… (read more)

For the last few updates of firefox I haven't been able to restore closed tabs with the regular keyboard shortcut (believe it was ctrl+alt+t and now ctrl+shift+t). The shortcut simply does nothing at all. It is frustrating as sometimes I close a tab by accident and then I have to go through the whole process clicking to find it instead of being able to bring it back up in half the time using the shortcut. I am on firefox 90.0.

Asked by kats4eva 1 week ago

Answered by jscher2000 1 week ago

More of a suggestion, Context Menu option to open tab in new window

So, if I want to open a tab that exists in my current open Firefox to a new window, or a new private window(Good for accessing an alt account without logging out a main a… (read more)

So, if I want to open a tab that exists in my current open Firefox to a new window, or a new private window(Good for accessing an alt account without logging out a main account), I have to right-click the taskbar icon for it, or the desktop icon, firefox's settings menu, or a keypress; navigate to the page, and log in.

It would be super convenient to send a tab to a new window or private window from right-clicking the desired tab, and selecting an option. Currently, (90.0..1), there is just a send to container option, which doesn't exactly accomplish what I am looking for.

This is purely QoL, but it would speed things up quite a bit.

Asked by 4g0tt3nSou1 1 week ago

Last reply by cor-el 1 week ago

  • Solved

When i click Middle-Click on my mouses scroll wheel it doesnt open the link i clicked it opens a fresh new tab

As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helpe… (read more)

As the Title says if i click the Middle-Click on an link, it opens a freshly new tab instead of the link. I've tried changing things in the about:config but nothing helped. If anyone could please help me because its an habit. Btw i tested it in Chrome and in Chrome it works normally.

Asked by melvinski2110 1 week ago

Answered by Shashank Shekhar 1 week ago