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  • Archived

Why does Firefox open older windows instead of recently closed one?

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and w… (read more)

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Asked by GrammarNazi238 2 years ago

Last reply by cor-el 1 year ago

  • Archived

sending page to my phone doesn't

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are en… (read more)

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are enabled. I can send from my phone to my work laptop. I can send from my work to home laptop. But to the phone, it says sent, and nothing ever arrives. Everything is synced. What else can I do?

Asked by Monica 1 year ago

Last reply by jtwcallahan2 1 year ago

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Firefox joining tabs to single window on restart

When rebooting windows or restarting Firefox all tabs join to one window. I often work from multiple windows and multiple tabs and it's really annoying to have them all … (read more)

When rebooting windows or restarting Firefox all tabs join to one window. I often work from multiple windows and multiple tabs and it's really annoying to have them all join to one window after restart.

Asked by Josh 1 year ago

Last reply by Josh 1 year ago

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New version of Firefox

Help, how can I go BACK to the last version of Firefox?? I HATE Version 89. Not only do the new tabs all blend in with each other because they're all the same color, b… (read more)

Help, how can I go BACK to the last version of Firefox?? I HATE Version 89. Not only do the new tabs all blend in with each other because they're all the same color, but they're placed lower in the screen and add a strip of unused dead space along the top of screen, which means the content I want to see is all pushed down into a smaller, squished space. Arg - already getting high blood pressure trying to navigate it!

Asked by rachfriend 1 year ago

Last reply by murmeladee 1 year ago

Closed tabs cannot be restored

Until the recent update I never had trouble restoring tabs after closing Firefox. My Preferences (called Settings now ?) are checked to open previous windows and tabs. I … (read more)

Until the recent update I never had trouble restoring tabs after closing Firefox. My Preferences (called Settings now ?) are checked to open previous windows and tabs.

I looked at help on this topic, at https://support.mozilla.org/en-US/kb/how-do-i-restore-my-tabs-last-time but the instructions would not work.

When I went to the menu/history, the Recently closed tabs option was grayed out and there is no entry for Restore previous session.

Is this a change in the latest version or a bug of some kind? Thanks.

Asked by Sue 4 months ago

Last reply by Sue 3 months ago

  • Solved
  • Archived

pdf file opens differently

Normally, if I click a pdf file on-line, I get the question to open or save. If I choose open, I get a separate pdf file in my Windows task bar to open. Yesterday, this… (read more)

Normally, if I click a pdf file on-line, I get the question to open or save. If I choose open, I get a separate pdf file in my Windows task bar to open. Yesterday, this behavior was different. The PDF file became a little icon in the bottom left of my screen, and when I clicked that it opened the pdf in a browser tab. Today this is gone and it is back to its old way. I prefer the tab. Do you know why this happened or how to get that back?

Asked by netmouser 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Two windows open every time I click on an email link

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email… (read more)

I am running on a new iMac. Every time I click on an email link two windows open. One window is my the home page I have set up and the second is the page that the email link takes me to. How do I have Firefox just open the window I go to via the link? This never happened before on my old system

Asked by dagord9 1 year ago

Last reply by Rick 1 year ago

  • Archived

recovering lost session

Hi, I lost all my windows and tabs on the latest firefox upgrade and I am trying to restore the session. I've done this many times in the pat and I know it is as simple a… (read more)

Hi,

I lost all my windows and tabs on the latest firefox upgrade and I am trying to restore the session.

I've done this many times in the pat and I know it is as simple as renaming the old session file and moving it, but I never seem to remember exactly what I need to rename and move! I wish there was a simple tool that did this, as I always seem to waste a lot of time trying to remember and figure it out.

Anyway, I found the previous session in the backup session folder . I renamed it: "sessionstore.jsonlz4" and moved it to the main folder - but this didn't work. Actually, whatever happened it erased the file! Fortunately I still have another version of the file backed up.

What do I need to name this file and where do I need to put it so that Firefox will recognize it as a previous session and allow me to load it?

Thank you for your help.

Asked by velive 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashed and all session restores are gone.

Windows 10, Firefox version 81.0.1 I normally have Firefox open with several hundred tabs over 3 windows (I know its bad, I just started sorting through them... ). Becaus… (read more)

Windows 10, Firefox version 81.0.1

I normally have Firefox open with several hundred tabs over 3 windows (I know its bad, I just started sorting through them... ). Because the normal firefox restore won't work with that many I usually close it via ctrl-alt-del and task manager. This means when I next open it just restores my whole previous session and I can continue where I left off.

Except this morning. This morning I opened it and there were no tabs at all. Immediately started looking for ways to restore... There is no restore option under New Private Window at all. My history is there, but it lists nothing at all for recently closed tabs or windows. When I went to my profile and the sessionstore-backups folder it only shows two files of the current session recovery.baklz4 and recovery.jsonlz4 (which I have left open since I found it with no tabs as I feared closing it would save it over my missing session). Even when I click Properties - Previous Versions of these files it still shows nothing, no previous versions. I only have the one profile.

The day before yesterday I installed a new game and the Origin game client, that same day or the previous day I also let Windows update.

So is there any other way that I might be able to restore my missing session? Or will I just have to resort to digging through my entire history in hopes of salvaging some of the most recent missing tabs?

Any help would be greatly appreciated, thank you.

Asked by serilyn 1 year ago

Last reply by serilyn 1 year ago

  • Archived

Restore previous session

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the… (read more)

Hi. I would like to restore my previous session when I open Firefox (last version of the browser installed). The option is turned on, but nothing happens when I close the browser and I open it again. The support says I should see "Restore previous session" after "New Private Window", but this option is not there. In the history, the list of recently closed tabs is always empty, there are juste one or two links in the recently closed windows (it seems to be a random list). Can someone help me ? I don't understand why it doesn't work. Thank you :)

Asked by ape 1 year ago

Last reply by cor-el 1 year ago

  • Archived

App Tabs not saving on exit

I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting becaus… (read more)

I'd been having issues with connectivity (local issues, wireless AP connection), and one day this week the browser had issues loading my saved tabs, I'm suspecting because of my poor connectivity, so I close the browser, disconnect from my AP, reconnect, fire up Firefox again (it tells me it's applying updates before it loads up), and a blank screen with my homepage loads up instead of my saved tabs and settings. I don't know what's caused that, but it's led to the issues I'm having now.

I laid out the page the way it was before I was having these connectivity issues, with 5 app tabs (Gmail, Youtube, Facebook, Instagram and one other) and a few normal tabs. I closed the browser, reopened, and now what it's doing is making the Facebook app tab and the Instagram app tab open up as normal tabs, unlike before when they stayed as app tabs. To be clear, if I rearrange these two to be app tabs and shut down the browser, then reopen it, the app tabs begin as normal when the browser opens, until they start loading up... THEN it changes ONLY THESE TWO app tabs back to normal tabs.

Nothing has changed in my settings; I don't clear browser history on exit, I have Restore Previous Session always ticked. I still can't tell what's causing this.

Asked by vk2farg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

"Restore previous session" does not work after private mode

I have selected the option "Restore previous session". Normally, it works fine, but if the last Firefox window closed before was in private mode, it doesn't - instead I g… (read more)

I have selected the option "Restore previous session". Normally, it works fine, but if the last Firefox window closed before was in private mode, it doesn't - instead I get the last sessions of this private window. I'm not quite sure, but I think this behavior was different (= Firefox restores always the tabs from the last non-private window) before one of the last updates.

Asked by Johannes 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Need help restoring my tabs (tried using the scrounger)

Hi, I'm currently using firefox V.89.0.2 (64-bit). I tried making a file using the scrounger that contained the tabs I wanted but whenever I tried replacing files in my … (read more)

Hi,

I'm currently using firefox V.89.0.2 (64-bit). I tried making a file using the scrounger that contained the tabs I wanted but whenever I tried replacing files in my session store backups it just gave me the same tabs and pages that I have open currently.

When I click on the 3 bar menu under history the only options are recently closed tabs, recently closed windows and clear recent history. There is no restore a previous session option. How can I properly decompress the file I want to use and fix this problem?

It's a lot of tabs and the file it produces is quite large and I don't know how to go about it. Thanks a lot for any help and input, it is much appreciated.

Asked by Blue 1 year ago

Last reply by Blue 1 year ago

  • Solved
  • Archived

Firefox Homepage Tab

[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol… (read more)

[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol for the Homepage Tab is missing. It isn't even available where the choices for Menu Bar appear. I did not cause this problem. My older pc, also Win 10 is perfectly O.K. Any "Help" just brings me back to the older information from 2011.

Asked by norm_amron 9 months ago

Answered by cor-el 9 months ago

  • Archived

Lost tabs, already tried system restore and recovering sessionstore files from shadowexplorer

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which… (read more)

Today, after I tried to uninstall some mouse drivers leading to a freeze and reboot, my firefox upon starting lost hundreds of open tabs I had, only restoring 1 tab which I am pretty sure I did not even have open. I have already followed solutions in similar problems like this (https://support.mozilla.org/en-US/questions/1310742), which did not work. First I used shadowexplorer to recover sessionstorebackup files from a restore point on 10/15, most of which did not seem to open anything when using them with the scrounger tool. One of them did open, however it only showed 2 tabs when I would have had hundreds. None of these files did anything when I renamed them to sessionstore.jsonlz4 and placed them in the appropriate folder, even if I deleted the original sessionstore file. Firefox also seemed to be able to recover tabs which I opened after the loss of the original tabs, and renaming and replacing of the sessionstore file until I tried deleting the entire sessionstore backups folder.

I also tried simply doing a system restore back to 10/15, which also failed to help. After doing a system restore, I also tried the whole process of recovering sessionstore backup files and replacing them again, however nothing changed again. I also tried recovering the sessionstore.jsonlz4 file directly and using that to replace my current sessionstore.jsonlz4 file, but that also did not work. The replacement files do seem to contain tabs, as most of them are around a couple MBs large, but after I place them in and restart firefox they get reduced in size back to almost nothing.

The only thing I have not tried is using files from an even older restore point on 10/12, although after having restored to the 10/15 point my 10/12 restore point seems to have disappeared. I can try undoing the restore in order to try to view the 10/12 restore point again, but this process takes multiple hours and I would rather not.

Asked by andrewln627 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Strance behaviours when loading a page when connection is slow

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). Th… (read more)

Sometimes when loading a page, and the page is slow to respond, I will see a strange situation: The page is totally blank (the F12 tool does not display page content). The refresh button is gray (disabled), or sometimes although the refresh button enabled, the url textbox is "about:blank", which means I cannot actually reload the page I want to read. I have to re-navigate to the page through the link in the previous link. I'm not sure whether I got across. I hope the issue can be fixed.

Asked by SolidBlock 8 months ago

Last reply by jonzn4SUSE 3 months ago

  • Solved
  • Archived

closing tabs in the Browser

when i close a tab the app stays open in the task manager. The TM shows 14 open apps and I only have three tabs in my browser. That eats up memory for no reason. … (read more)

when i close a tab the app stays open in the task manager. The TM shows 14 open apps and I only have three tabs in my browser. That eats up memory for no reason.

Asked by morreywc123 6 months ago

Answered by morreywc123 6 months ago

  • Solved
  • Archived

always open link from history library in new tab

I like to open all urls and links in a new tab because then I don't loose the original tab's contents. So I have set browser.tabs.loadBookmarksInTabs to true. Alas if I c… (read more)

I like to open all urls and links in a new tab because then I don't loose the original tab's contents. So I have set browser.tabs.loadBookmarksInTabs to true. Alas if I click on a link in the history library it still replaces the actual tab. I know that I can do a middle click or a right click to get a new tab but I would appreciate if I could set the standard behavior to open a new tab. Is there a setting for this?

Asked by ffsync5 2 years ago

Answered by the-edmeister 2 years ago

  • Archived

Firefox shuts itself down inappropriately

This is on Windows 10 Home Edition 64-bit Since latest update to version 79.0 (64-bit), Firefox is shutting itself down automatically whenever I click to close an active … (read more)

This is on Windows 10 Home Edition 64-bit Since latest update to version 79.0 (64-bit), Firefox is shutting itself down automatically whenever I click to close an active tab and there is only one extra tab open that is an empty “Private Browsing” tab. Before the latest update to version 79.0 (64-bit), Firefox did not shut itself down automatically. The blank “Private Browsing” tab would remain open and Firefox would keep running normally. Thanks for any help.

Asked by Robert12 1 year ago

Last reply by Robert12 1 year ago