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  • Archived

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 6 months ago

Last reply by FredMcD 6 months ago

Sync never working properly across devices

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They wil… (read more)

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Asked by JCfreak1087 4 months ago

Last reply by FredMcD 3 months ago

Sync do not work on my work computer

Hello, I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems. What informa… (read more)

Hello,

I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems.

What information could be useful to resolve this problem ? thank in advance.

Asked by pagouy 1 month ago

Last reply by FredMcD 1 month ago

Firefox sync restoring bookmarks from infrequently used devices

I have 3 desktops and 2 laptops with Firefox sync turned on. Occasionally the bookmarks on all devices are synced with an older version of bookmarks. I'm guessing it's f… (read more)

I have 3 desktops and 2 laptops with Firefox sync turned on. Occasionally the bookmarks on all devices are synced with an older version of bookmarks. I'm guessing it's from one of the laptops that hasn't been turned on in a few weeks and now is on. Is there not a way to prevent an old set of bookmarks from replacing a known 'good' set of bookmarks? Thankfully I have my bookmarks backup turned on and can restore them but would like to know if there is a solution to keeping bookmarks current and stable on all devices, even those devices that aren't regularly used.

Asked by markandlyndon 4 days ago

Last reply by FredMcD 3 days ago

  • Solved
  • Archived

Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (read more)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Asked by AlexandreP 1 year ago

Answered by AlexandreP 1 year ago

  • Solved
  • Archived

Firefox sync does not sync bookmarks anymore

Hi everyone, Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa thou… (read more)

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

Asked by renaud.morinson 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Firefox Sync after update to 81

I've been using Sync for a long time, my account password was saved within the browser, it just worked. After update to version 81, following things happened: - all of th… (read more)

I've been using Sync for a long time, my account password was saved within the browser, it just worked.

After update to version 81, following things happened: - all of the settings set in the options as well as about:config were re-set to defaults, - I could not log into Firefox account with a password working perfectly until now, - when tried 'Forgot password procedure' I've received "email address returned" error.

Is there anything I can do other than creating new account?

Thanks

Asked by mksj 1 year ago

Last reply by mksj 1 year ago

  • Archived

Lost my all firefox data

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are mis… (read more)

I had to format ( factory reset) my laptop. After installing mozilla, and sync my account is like new. All previous data i.e. Login, password, bookmarks, etc all are missing and i tried about:profiles method which is also not working. What should i do to recover my old data?

Asked by migujrati000 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 6 months ago

Answered by FredMcD 6 months ago

error while creating logins to be saved - using latest firefox on mac

i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in a… (read more)

i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in and synced in firefox macbook (bookmarks have been synced) the saved logins dont. The firefox macbook saved logins are empty. I tried exporting them in csv from the desktop and import them in macbook but it shows an error. i even tried to manually save a login in macbook (in the lockwise section of logins) and still shows an error.

thanks

Asked by ramon628 3 months ago

Last reply by cor-el 2 months ago

  • Archived

I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (read more)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks are not syncing across devices!

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad. Each install is logged into the same Firefox account, and… (read more)

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

Asked by firefox793 1 year ago

Last reply by user2718304 1 year ago

  • Archived

i lost my bookmarks

i change the windows and install new firefox and signin firefox to restore my all bookmarks but noting happend i had alot of book marks [essentional] but not happend . p… (read more)

i change the windows and install new firefox and signin firefox to restore my all bookmarks but noting happend i had alot of book marks [essentional] but not happend . please help me . thanks alot .

Asked by borhani145 1 year ago

Last reply by the-edmeister 1 year ago

  • Solved
  • Archived

Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (read more)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Asked by Reza Dharmawan 1 year ago

Answered by FredMcD 1 year ago

  • Archived

How to restore bookmark backup when sync is active?

Hi I am encountering a strange issue. I have two firefox computers and syncing is active. I am trying to restore a previous version of my bookmarks (using the bookmarks l… (read more)

Hi I am encountering a strange issue. I have two firefox computers and syncing is active.

I am trying to restore a previous version of my bookmarks (using the bookmarks library, Import and backup menu, restore function). My problem is that at one of the following sync (ie within usually a couple of hours max) the previous set of bookmarks is systematically restored by sync.

I have un-registered / re-registered both computers, tried to use a different backups (from recent history or from a file export), tried to run sync immediately after the restore... nothing helps.

I activated log on success for sync. Apparently the restore is just ignored as I get this: Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} and later, suddenly the browser realises that lots of bookmarks are missing and cancels all the changes: " Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":4764} "

Has anyone faced the same issue? Is there a way to force a unidirectional push from the browser to the server? Thanks

PS: FF 85, one on Win10 and the other on MacOS Big Sur. Same behaviour on both machines. PPS: The machines are in two different locations. It is impossible for me to force the change simultaneously on both computers.

Asked by a.v 12 months ago

Last reply by FredMcD 12 months ago

  • Solved
  • Archived

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 6 months ago

Answered by cor-el 6 months ago

Firefox bookmarks sync issue between laptop and desktop

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use spo… (read more)

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use sporadically, maybe once every two-three weeks, or longer. It also has the same sync settings. Here is the issue I'm having with sync. When either desktop has new bookmarks added/removed they always sync perfectly to each other (desktops). But, if I turn my laptop on after a couple of weeks of being off, then it always syncs the 'old' bookmarks (up) and then the desktops get synced (down) with old bookmarks. How can I prevent this from happening and does anyone know why, in this scenario, it is happening? I've checked various places in settings and cannot find anything obvious to fix this. All devices, laptops & desktops, are very regularly updated with the most current firefox version, except on occasion if the laptop has been off for a couple of weeks or more, but once it's turned on, it updates.

Asked by markandlyndon 2 months ago

Last reply by Nobody InParticular 2 months ago