Showing questions tagged: Show all questions

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (read more)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Asked by sparrowtwo 4 months ago

Last reply by sparrowtwo 3 months ago

my informatin

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the … (read more)

hi please help me my bookmarks my passwords and my site settings and...... when i log in my account is not coming i syncing buy is not come please help me is the support of fire fox can't help or can't recovery my information I'm so sorry for all of them

Asked by Adrian 1 month ago

Last reply by Adrian 1 month ago

Problem with syncing and security and cookies

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest it… (read more)

I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. It will manifest itself in a few ways:

  • Facebook feed stops or is blank after about 2 or 3 entries.
  • Pandora won't start, it freezes on the initial opening page.
  • Facebook Marketplace won't display large pictures, they are blurred out.
  • If I try to log into my Firefox account, it tells me that cookies and local storage are disabled. When this happens if I delete all cookies or add exceptions, the issue remains the same and I can't login to my account.
  • Some Yahoo news feeds won't display any pictures.

I've investigated it and reviewed many of the messages about pictures being blurred or not showing, but not finding anything about the problem continually repeating. I have used "Refresh Firefox" about 10 times now, and the issue still comes back.

When it does, other things I've tried are:

  • Added in cookie exceptions for each website above.
  • Turned off Enhanced Tracking Protection for each website above.
  • Cleared all cookies manually.
  • In my Firefox account, I have deleted and re-added all my devices. Would it be helpful to completely delete my account? The issues only occur with one device, my PC desktop machine.

Any assistance is graciously requested, but this is becoming awfully perturbing. I'd love to give you screenshots or logs when this happens, but I can't even log into the forum, but let me know what I need to capture for next time! Thanks!

Asked by roeboat 1 month ago

Last reply by roeboat 3 weeks ago

Cannot keep firefox open when signed into Mozilla Sync account

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & them… (read more)

I'm running version v92.0 (64) on ubuntu 21.04. Firefox would crash upon opening when signed in. It would stay active enough for me to disable the extensions & themes. After doing that it still crashed. I tried going into Troubleshooting mode and it would still crash. I went into Troubleshooting mode and did a refresh. It was still crashing. Finally I signed out of my mozilla sync account and the browser has stayed active long enough for me to type this report.

I've submitted all crash reports in about:crashes, and I'm not really sure what to do next.

Perhaps a local version of the Mozilla Sync profile has been corrupted? if so, is there a way to remove it and pull down the "sync"ed version from Mozilla's servers? What if the version on Mozilla's server's has been corrupted? should I back up the local profile (wherever it is) before removing?

I hope I've given enough information. Please let me know if you need further, more specific information.

Asked by Adam Parduhn 2 months ago

Last reply by FredMcD 2 months ago

Firefox sync seems not working

I synced my bookmarks and everything on my old computer and when i singin on the new computer and logged in to my firefox it doesnt have a single bookmark or login creden… (read more)

I synced my bookmarks and everything on my old computer and when i singin on the new computer and logged in to my firefox it doesnt have a single bookmark or login credentials.

Asked by chandu 2 months ago

Last reply by chandu 2 months ago

Old devices cannot be removed from synced devices list

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from th… (read more)

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Asked by freeman12 5 months ago

Last reply by FredMcD 4 months ago

Sync turn off need sign in every morning

Hi everyone, Every morning when i start firefox i have problem like picture attach. I try remove firefox and reinstall but not fix. How do i do for fix? … (read more)

Hi everyone,

Every morning when i start firefox i have problem like picture attach.

I try remove firefox and reinstall but not fix.

How do i do for fix?

Asked by Vinh Nguyễn 3 months ago

Last reply by FredMcD 3 months ago

Firefox Sync - deleting Firefox from old

Hi, I have an old computer which I have Firefox on with tons of stuff...after getting a new laptop and syncing the two I want to now delete Firefox from the old laptop an… (read more)

Hi, I have an old computer which I have Firefox on with tons of stuff...after getting a new laptop and syncing the two I want to now delete Firefox from the old laptop and use it for other things and still have all the old stuff on the new laptop. I thought the server keeps everything and if I sign out the old laptop that whatever was saved in to the new laptop stays. However, on the new laptop after signing off the old one from sync I don't see the tabs anymore. It makes sense because there is nothing to sync but how do I do what I want then? Many thanks for your assistance. Do I have to "send" 1000 tabs from old to new? Isn't the server maintaining the tabs/history even after I sign off the old laptop from sync?

Many thanks in advance for your assitance.

Asked by spr3home 2 weeks ago

Last reply by cor-el 2 weeks ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 4 months ago

Last reply by FredMcD 4 months ago

Sync never working properly across devices

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They wil… (read more)

I would prefer to be using Firefox rather than Google Chrome, but, my devices when all being logged in with the same account will not all sync as they should be. They will also be synced, but then they would loose their connection with the other ones. The sync should be that when I would simply log into the browser that it would automatically sync using the login information the same easy way it is done in Chrome. I have kept using Chrome, because of the fact that the sync is able to work across all devices simply by logging in for the sync to work & it will work properly to where all of the browsers that would be logged in would be synced, no issues whatsoever. How can I actually login to the sync on everything with there not being any issues of any kind across all devices?

Asked by JCfreak1087 2 months ago

Last reply by FredMcD 2 months ago

Sync do not work on my work computer

Hello, I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems. What informa… (read more)

Hello,

I try to sync with my work computer (windows 10) but nothing is imported. No bookmark, no password, nothing. I do not have any error message it seems.

What information could be useful to resolve this problem ? thank in advance.

Asked by pagouy 1 week ago

Last reply by FredMcD 1 week ago

  • Solved

Firefox continiues to wipe all of my saved password and bookmarks.

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone… (read more)

Firefox continiues to wipe all of my saved password and bookmarks. After fresh windows install, I signed into my account and figured out that all of my bookmarks are gone. It happend for the second time. I have a mobile device running firefox which is lincked to my account. It's also gone there. How can I fix it or restore my data?

Asked by Kyrylo 5 months ago

Answered by FredMcD 5 months ago

error while creating logins to be saved - using latest firefox on mac

i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in a… (read more)

i use firefox on both my desktop (windows) and laptop (macbook). I try to sync the 2 so that the logins (passwords saved) on firefox desktop but although i am logged in and synced in firefox macbook (bookmarks have been synced) the saved logins dont. The firefox macbook saved logins are empty. I tried exporting them in csv from the desktop and import them in macbook but it shows an error. i even tried to manually save a login in macbook (in the lockwise section of logins) and still shows an error.

thanks

Asked by ramon628 1 month ago

Last reply by cor-el 1 month ago

  • Archived

How to restore bookmark backup when sync is active?

Hi I am encountering a strange issue. I have two firefox computers and syncing is active. I am trying to restore a previous version of my bookmarks (using the bookmarks l… (read more)

Hi I am encountering a strange issue. I have two firefox computers and syncing is active.

I am trying to restore a previous version of my bookmarks (using the bookmarks library, Import and backup menu, restore function). My problem is that at one of the following sync (ie within usually a couple of hours max) the previous set of bookmarks is systematically restored by sync.

I have un-registered / re-registered both computers, tried to use a different backups (from recent history or from a file export), tried to run sync immediately after the restore... nothing helps.

I activated log on success for sync. Apparently the restore is just ignored as I get this: Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} and later, suddenly the browser realises that lots of bookmarks are missing and cancels all the changes: " Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":4764} "

Has anyone faced the same issue? Is there a way to force a unidirectional push from the browser to the server? Thanks

PS: FF 85, one on Win10 and the other on MacOS Big Sur. Same behaviour on both machines. PPS: The machines are in two different locations. It is impossible for me to force the change simultaneously on both computers.

Asked by alex.v 10 months ago

Last reply by FredMcD 10 months ago

  • Solved

How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (read more)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 4 months ago

Answered by cor-el 4 months ago

Firefox bookmarks sync issue between laptop and desktop

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use spo… (read more)

I have two desktops that we use on a daily basis, both have Firefox sync turned on to sync bookmarks, addresses, add-ons and settings. I also have a laptop that I use sporadically, maybe once every two-three weeks, or longer. It also has the same sync settings. Here is the issue I'm having with sync. When either desktop has new bookmarks added/removed they always sync perfectly to each other (desktops). But, if I turn my laptop on after a couple of weeks of being off, then it always syncs the 'old' bookmarks (up) and then the desktops get synced (down) with old bookmarks. How can I prevent this from happening and does anyone know why, in this scenario, it is happening? I've checked various places in settings and cannot find anything obvious to fix this. All devices, laptops & desktops, are very regularly updated with the most current firefox version, except on occasion if the laptop has been off for a couple of weeks or more, but once it's turned on, it updates.

Asked by markandlyndon 2 weeks ago

Last reply by Nobody InParticular 2 weeks ago

Pairing my pc computer to my iPhone

I have Firefox installed on my iPhone. I want to sync with my computer. From the computer I turned on the syncing and tried to add another device ( iPhone). A scanning… (read more)

I have Firefox installed on my iPhone. I want to sync with my computer. From the computer I turned on the syncing and tried to add another device ( iPhone). A scanning code came up on the computer screen. I went to the iPhone and opened the Firefox browser and went into settings. The camera opened up and I scanned the code in the computer. Then I got a message that said I must pair from within the app. I couldn’t find any place in the app that indicated a pairing function. I’m puzzled by this whole situation because even thou I have no indication that another device was connected to my computer, the bookmarks did appear in the iPhone Firefox browser. What’s taking place ?

Asked by Ira G. 2 months ago