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After a rebuild of PC,

installed latest FIREFOX, but cannot recover previous passwords and bookmarks Used to use 'Sync' login and password and it would auto download to the clean Firsfoc instal… (read more)

installed latest FIREFOX, but cannot recover previous passwords and bookmarks Used to use 'Sync' login and password and it would auto download to the clean Firsfoc install. Now it wont ans years of passwords have vanished and I am in trouble! Please advise

Open 1 316

How do I finish my setup?

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my m… (read more)

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

Open 4 2 278

confirmation code

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full S… (read more)

I can't sync my new device without confirmation code! The email with it is not coming to this address: [email removed]@inbox.ru. I need this information from you: Full SMTP-log with ● Exact date and time of dispatch; ● Server response mxs.mail.ru; ● Correct sender and recipient addresses.

Open 2 275

Sync is not working at all, nothing has synced and all my data is missing, passwords and bookmarks....

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla… (read more)

Everything is gone, I have had to reinstall windows 4 times in the last week with a new PC and now all my sync data is gone...Chrome remembers everything fine and Mozilla did remember everything until this install and now its not syncing anything.

If this stuff is gone so am I.

Have tried logging in with my google account, tried logging in with Moz account, tried sync button over and over tried restarting, tried uninstalling and reinstalling and manually deleting all the folders STILL NO SYNC DATA AT ALL.......

Open 3 239

Cannot login to account on new laptop

I had a previous account with firefox on a different computer and attempted to login on a new one, but once i logged in none of my passwords or data transferred even thou… (read more)

I had a previous account with firefox on a different computer and attempted to login on a new one, but once i logged in none of my passwords or data transferred even though it was the same account, just curious if there’s any way i can get my info onto my new computer besides using a sync key or manually importing it

Open 2 238

Firefox crashes. Started when trying to sync bookmarks menu on android phone device.

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another devi… (read more)

Firefox crashes. Blue dots moving next to too tabs. Problem began this morning upon opening Firefox and dialogs box asked if wanted to sync bookmarks with another device with Firefox.

Open 1 219

Я не синхронизировались данные аккаунта

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that sy… (read more)

I reinstalled Windows and downloaded the browser again. I logged into my account, turned on synchronization, but none of the data was synced. I am absolutely sure that synchronization was enabled on my old browser. I tried turning it off and on again, but nothing helps. Please help me get my data back!

Open 3 219

Sync to android

My syncing my desktop to my Android phone has stopped. When I try to sync, nothing happens. I'm trying to sign in and you system keeps on telling me to check my Microsoft… (read more)

My syncing my desktop to my Android phone has stopped. When I try to sync, nothing happens. I'm trying to sign in and you system keeps on telling me to check my Microsoft Authenticator, but nothing happens there (on the phone) and I don't see authenticator on my desktop. I've recently changed some passwords (not Firefox) and need my phone Firefox updated. Please help.

Open 1 211

Lost settings

I reinstalled Windows. Installed The last version of Firefox and logged into my account. But there weren't any of my previous settings (extensions, bookmarks, history etc… (read more)

I reinstalled Windows. Installed The last version of Firefox and logged into my account. But there weren't any of my previous settings (extensions, bookmarks, history etc.). What happened with them?

Open 1 157

Used different login ID for desktop and mobile. Need to sync mobile to desktop.

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new … (read more)

Need to sync mobile and desktop with Firefox already installed using different email ID. Since new smartphone, thought it was safer. But unable to sync. Do I install new Firefox on mobile? Will I lose some saved sites on mobile?

Open 2 145

Accounts not syncing

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & … (read more)

After using firefox for most of my life i am disappointed with the current service i am receiving. I have recently purchased a new laptop with windows 11 installed & no matter how many times i try my passwords are not being synced. I have imported them from my last device but the only password that is showing is the mozilla firefox account. Please help as i am constantly having to change my passwords as the previous ones are not shown. Thanks

Open 1 144

Bookmarks

I have Firefox reinstalled, it is not syncing bookmarks, history. I tried to import booksmarks from edge but it could not find the file or said it does not have any bookm… (read more)

I have Firefox reinstalled, it is not syncing bookmarks, history. I tried to import booksmarks from edge but it could not find the file or said it does not have any bookmakrs on it which was not true.

Open 1 128