Firefox Community Forum

I moved bookmarks from old mac to new mac so I can visit all my websites. However no user names and passwords load on the new mac. I hit sync over and over and nothing happens. Thx in advance for your help.

Hello,

I discovered that my android application was no more synced. I follow the procedure until Firefox must normally send me a code to my email address. The address indicated is correct but i never get this code. I try this 2 or 3 times before contacting you. Could you help me and verify if this process is well working ?

Regards

Today, 17Sept2026 I want to synchronize my bookmarks, extension and profile data to a new Laptop. From Profiles I see more than one default backup. Says Sync not working for my version of Firefox for one help page, but Syc is ON from Account and Syc. Everything went automatically on old Laptop. Give procedure or page to do this on new machine. From this PC I see multiple "Default" profiles. Which to use? Or does this happen automatically if both machines are on? The latest is Today, updating every few seconds

My firefox app has recently stopped showing any synced tabs from my desktop at all after i open one of them. It will sync once briefly and I can open a single tab, but if I am trying to get multiple the sync page of the app is blank the second time I try.

I have had this issue happen before but usually it's just for a little while and fixes itself. It can be fixed by manually syncing both mobile and desktop simultaneously, but that requires me to be in front of both my phone and my home computer, defeating the point of being able to continue browsing at any time.

I have not been able to access my desktop tabs via my phone for almost a week now and it's getting extremely frustrating. I want to be able to leave my house and pull up what I was looking at on my computer without having to struggle for 10 minutes before leaving with ensuring the sync goes through.

When I manually sync on the mobile app, the sync button keeps spinning forever, I have let it run for about 25 minutes straight with no results. I have force closed the app to no luck. I have also tried closing and leaving it alone for hours and trying again with no results. This was not happening to me a week ago and I have not changed any settings on either device since the change started.

I added Firefox to my new laptop and needed to reset my password to login. I recognize a few of my old bookmarks at the top but all of my passwords and login information is gone and none of my old devices are showing up. I have never encountered this issue before, please help.

Hello,

I have been facing an issue that I want to completely delete all of the bookmarks associated with Mozilla Firefox. Manually deleting them works temporarily, however, they return to the bookmarks bar upon reinstalling Firefox and logging on to my account

I have already tried deleting my Mozilla account completely and used RevoUninstaller to delete all and any Firefox files from my system (done this to one of my computers). Still, the bookmarks return when I reinstall Firefox and log in to my account. I have also tried not syncing with other browsers, and the bookmarks still return when I log in to the Firefox account.

This persistence is annoying, because I really would like my bookmarks data from Firefox to be completely wiped out, but it seems that they are returning even upon account deletion (I created a new account using the same old e-mail).

Could someone please help me with this issue?

I opened up Firefox for the first time in a while on this newer laptop, and all of my bookmarks are missing. I recently opened Firefox on my work desktop, and they were all there.

Any help would be appreciated!

Firefox desktop saved logins not appearing on android. Sync enabled on both devices yesterday. Previously worked fine, kinda frustrating having to manually re enter everything.

this is my back-up laptop, which until recently synced perfectly with the main one. now all bookmarks are missing, and I cannot understand what is happening the background.

День добрый. Я с 2023 года не выходил с аккаунта. После переустановки системы, и установки новой версии браузера, синхронизация не подтягивает мои данные (закладки, пароли и тд). Данные очень важны, мне остро необходимо их вернуть.

I'm still using the old browser because the new browser, the one before that popped up today, doesn't work well on my old desktop computer. New one today requested to move passwords from cvs file and bookmarks from an html file. When I tried to search for these things my computer couldn't find them. But when I went back to the old browser, all bookmarks passwords are there.

Why is Firefox asking me to perform these functions anyway? There is no explanation as to what this is. Is programming at Mozilla really gone downhill so quickly that they forgot how to make their service user friendly?

Sehr geehrtes Support-Team,

ich habe seit Kurzem ein Problem mit Firefox auf meinem PC. Es erscheint folgende Fehlermeldung:

   „Das Lesezeichen- und Chronik-System wird nicht funktionieren, da eine der Dateien von Firefox von einer anderen Anwendung verwendet wird. Dieses Problem könnte von einer Sicherheitssoftware verursacht werden, beispielsweise von einem Virenscanner.“

Ich nutze dasselbe Firefox-Konto auf meinem Handy und auf meinem iPad. Dort funktioniert die Synchronisierung der Lesezeichen ohne Probleme. Das Problem tritt nur auf meinem PC auf.

Ich arbeite bereits seit mehreren Jahren mit Firefox und hatte dieses Problem bisher noch nie. In meinen Lesezeichen sind sehr viele wichtige Webseiten gespeichert, deshalb möchte ich diese auf keinen Fall verlieren.

Können Sie mir bitte mitteilen, wie ich dieses Problem beheben kann, ohne dass meine Lesezeichen verloren gehen?

Vielen Dank für Ihre Unterstützung.

Mit freundlichen Grüßen

Meik

I want to "synch"/ export/migrate my current tabs on my old computer to this computer -- the 'synch now' button in your settings doesnt seem to take it on - please let me know?