Firefox Community Forum

I have two profiles, one for work and one for my personal in the same account. I need to sync both of my profiles but do not want the information in the two profiles mixed together. I need to sync the information as I have a desktop and a laptop that I use for work, and mobile devices and another laptop for personal matters. If I am on work travel and need to access my personal profile on my laptop (because schlepping two machines is silly!), I want to switch my profile to the personal one. then when I am done I want to switch back to the work profile. How can I do this and is firefox set up to do this?

Dear Support,

I have two laptops - both identical accounts signed in and would like to sync them so that when I open Firefox on laptop 2 it will show me Firefox on laptop 1. and if laptop 2 was last used, then when open laptop 1, it shows me Firefox on laptop 2.

currently it is separate and unique instances.

how do i automate the sync?

thanks, Nicholas

Hi, I'd like to know how to transfer all my Zen info (including passwords, workspace, history, tabs,... everything), from a previous version or from a mac to another?

Thanks. Joel

I have used Firefox as primary browser on my Mac for many years — never Safari.

Until yesterday, I used Safari as the only browser on my iPhone.

I now see all my Safari bookmarks in the iPhone’s new Firefox browser, but not the important open Safari tabs.

How can I sync my iPhone Safari web page tabs to Firefox on both devices, and sync the Mac’s open Firefox web page tabs to iPhone Firefox?

Like many I was confused about the recent message regarding the free VPN which is being rolled out. I have no ICON in Firefox, and whilst I now understand that this is because it is being rolled out gradually, I did initially try a couple of things to try to find it. One of these was to sign in to my account, however, when I did this my browser went crazy. Loads of bookmarks disappeared, as did all the folders that I had these filed in, and loads of very old redundant bookmarks that I had long ago deleted were back. It seems that Firefox synced with 'something', but as I only ever use Firefox on this PC, I don't know what. Also, the browser no longer worked - I could search for anything and I got results, but I got a crash message if I clicked on any of them. Using Edge to search instead, I discovered how to roll back a sync, so I did that and now Firefox is back to normal with all my current bookmarks, history etc.. Obviously I am not inclined to sign in to my account again for fear of this happening again. I assume that when the free VPN finally becomes available to me I will need to sign in. My question then is: is there a way of signing in to my account without initiating a sync of any kind so that my browser stays as it is? (I am actually using Edge to ask this question as I couldn't pose it without signing in and didn't want to risk doing that in Firefox!)

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can load all the open tabs I had on my previous laptop. I appeared to have signed into my account just fine on the Mozilla pages, but when I go to the hamburger menu in the top right of the browser, I see no icon for my profile, nor any option for "sign in and sync" like the help guides are instructing me to click on. I can't pull up anything related to syncing in the settings, either. What exactly am I missing? Any help is appreciated, thank you!

Hi,

I have tried to sync between my two computers, but it did not work out well:

e.g when I click on ‘show more bookmarks (>>)’ on the right side of the screen (next to Other Bookmarks) I get - Firefox is not responding and I have to click on

-> Close the program.

If I click on -> Wait for the program to respond - Firefox never responds! And before I click on -> Close the Program - my keyboard input is totally erratic!

This occurs on both computers! - what can I do…..

I have therefor on the computer I want to be on the receiving end:

- deleted: History, Downloads and Tags and All Bookmarks - Cleared browsing data and cookies - Closed all open tabs

And now I am Signed in with Syncing; ON - on both computers again.

But I have not checked any of the check-boxes in ‘Manage sync…’ - ‘Manage what syncs on all your connected devices’ i.e. Bookmarks, Passwords, settings, History, Payment methods, Open tabs, Add-ons

Why is there no check-box tag groups!

What do I have to do on my SOURCE compute and on the DESTINATION computer for - a one way sync of everything?

Best regards, Einar

PS,

After Signing in I was presented with the following, and I chose Not Now

Sync your Firefox experience View your saved passwords, tabs, browsing history and more — across all your devices. Select an option to continue:

- I already have Firefox for mobile Start your sync now if you already have Firefox on your mobile device. 

- I don’t have Firefox for mobile Download Firefox on your mobile device, then start your sync.

Not now

Hello, I have multiple devices using Firefox on the same network, and whenever using them at the same time, I get an additional Firefox icon in my doc which will open whatever tab is up on the other device. I was not signed in to any account on either device, yet it is still sharing tab data across devices.

I then created an account and signed in on one device and disabled every Sync option I could find, but still the sharing is enabled over local network. How do I disable this so there is no communication between the two devices?

Device 1 - MacBook Pro (Retina, 13-inch, Early 2015) macOS Monterey 12.7.6 Firefox Version 149.0.2

Device 2 - MacBook Pro 14-inch, 2023 macOS Sequoia 15.4.1 Firefox Version 149.0.2 Local Network access disabled for Firefox in macOS settings

It doesn't seem like this should even be possible given that local network access is disabled for the one device, and neither device is logged into a mozilla account.

Can someone please help me disable this functionality?

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Recently I started having this issue. Whenever I send a tab from my phone into my computer, instead of a new tab opening in whatever window I was last using, a new private window opens and then loads the tab. At first I was only transferring one or two tabs so I didn't really care at the time, copy and paste the tabs into the old window. But when I need to transfer 10+ tabs? how aobut 40? Now it's an issue since you can't just move them. The tabs in my phone are normal too, not private. I have, of course, found no normal setting in either the desktop or android version of Firefox to control this behavior.

I've got Firefox on three devices and I'm looking to get a little more fine grained control between the synced data.

Ideally I want to sync passwords between all three but only sync bookmarks between two of them. This doesn't seem to be possible with the current options. Is there an alternative short of manually exporting and importing on the devices I want to keep in step?

Hello,

I would like to clear all of my sync data from my firefox account. This includes browsing history, passwords, payment methods, extensions, bookmarks, favourites, themes.

Thank you for your time.

I have a Windows 7 desktop with Firefox 115.35.0esr (64-bit) which was just updated today. I also have a Windows 11 laptop with Firefox 150.0 (64-bit). Now all of a sudden all of my bookmarks have been combined. The ones that were on the laptop are now on my desktop and vice versa. I started deleting the ones on the desktop that were from the laptop and they started to be automatically deleted from my laptop. How do I stop this from happening.