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lost bookmarks

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has … (read more)

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

Asked by GHABERSTROH 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Unable to configure Firefox on Mac with provisioning profile

I'm trying to configure Firefox on Mac using our MDM. The goal is ultimately to control a bunch of settings, but I'm trying to start simple by just installing the 1Passwo… (read more)

I'm trying to configure Firefox on Mac using our MDM. The goal is ultimately to control a bunch of settings, but I'm trying to start simple by just installing the 1Password extension.

When I deploy this .mobileconfig file, nothing seems to happen to Firefox. I made this by following the example at https://github.com/mozilla/policy-templates/blob/master/mac/org.mozilla.firefox.plist but it doesn't seem to work and I am not sure how to debug.

<plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadContent</key> <dict> <key>org.mozilla.firefox</key> <dict> <key>Forced</key> <array> <dict> <key>EnterprisePoliciesEnabled</key> <true/> <key>Extensions</key> <dict> <key>Install</key> <array> <string>https://addons.mozilla.org/firefox/downloads/latest/1password-x-password-manager/latest.xpi</string> </array> </dict> <key>PasswordManagerEnabled</key> <false/> <key>ExtensionUpdate</key> <true/> </dict> </array> </dict> </dict> <key>PayloadEnabled</key> <true/> <key>PayloadIdentifier</key> <string>e441f671-148a-4039-a45d-12514e6d92b2</string> <key>PayloadType</key> <string>com.apple.ManagedClient.preferences</string> <key>PayloadUUID</key> <string>e441f671-148a-4039-a45d-12514e6d92b2</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </array> <key>PayloadDescription</key> <string>Installs the 1Password Firefox extension for ease of use.</string> <key>PayloadDisplayName</key> <string>1Password Firefox Extension</string> <key>PayloadIdentifier</key> <string>77dc9f8b-aaee-4f91-93ba-30b81cc6a31b</string> <key>PayloadOrganization</key> <string>Exogee</string> <key>PayloadRemovalDisallowed</key> <true/> <key>PayloadScope</key> <string>System</string> <key>PayloadType</key> <string>Configuration</string> <key>PayloadUUID</key> <string>77dc9f8b-aaee-4f91-93ba-30b81cc6a31b</string> <key>PayloadVersion</key> <integer>1</integer> </dict> </plist>

Asked by Kevin Brown 3 weeks ago

Last reply by Kevin Brown 3 weeks ago

I don't have an ad blocker but websites say i do

Websites ask me to turn off my ad blocker but I don't have one that I can see. Also YouTube does not open on FIrefox, which is probably being caused by the same issue. Th… (read more)

Websites ask me to turn off my ad blocker but I don't have one that I can see. Also YouTube does not open on FIrefox, which is probably being caused by the same issue. Thank you for your help.

Asked by Sandra Levy Smith 3 weeks ago

Can't find my data after install

After a a clean install of Firefox (It was a new windows installation BTW), I signed in with my Mozilla account to find out that my bookmarks and passwords are gone and I… (read more)

After a a clean install of Firefox (It was a new windows installation BTW), I signed in with my Mozilla account to find out that my bookmarks and passwords are gone and I don't know why. - If there is any way of recovering my bookmarks I would appreciate your help to know it

Asked by Mohamed Ibrahim 3 weeks ago

Last reply by markwarner22 3 weeks ago

Cannot see comments on Fox News and Yahoo

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chr… (read more)

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chrome (I never this browser). I have been using FireFox for years and this is the first time this has happened. I am using Win 10 Any help would be appreciated Thank you

Asked by stan_nan 1 month ago

Last reply by jonzn4SUSE 1 month ago

cannot login to my bank account

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.… (read more)

I am having trouble logging into my bank account. Message is saying error, secure connection failed. An error occurred during a connection to online.newcastlepermanent.com.au. PR_CONNECT_RESET_ERROR. Have not had problems before. Please help.

Asked by Julie Martens 1 month ago

Last reply by MathDesigns 1 month ago

Firefox drop down thumbnail preview image of the webpage on taskbar

You haven't provided an off switch for this "thumbnail preview image of the webpage" on my taskbar? I don't want anything dropping down from my task bar on hovering over … (read more)

You haven't provided an off switch for this "thumbnail preview image of the webpage" on my taskbar? I don't want anything dropping down from my task bar on hovering over it.

This is a new thing, that Firefox for some reason thought was a good idea. Mouse hovering on my taskbar, and have a drop down thumbnail preview image of the webpage?


Thank you all in advance...  :)

Asked by Robert 2 months ago

Last reply by Robert 1 month ago

Password, Bookmarks and browsing history recovery

I recently replaced my HDD with an SSD after the HDD went dead. I now want to recover my passwords, bookmarks, and browsing history. Can I recover it through my email id?… (read more)

I recently replaced my HDD with an SSD after the HDD went dead. I now want to recover my passwords, bookmarks, and browsing history. Can I recover it through my email id? Please help

Asked by Taranjeet Kaur 1 month ago

my gmail does not open on latest Modzilla update 135.0

My gmail no longer opens on latest Modzilla update 135.0, although it still opens on Chrome or Edge. I can still access my Google account and other Google functions like … (read more)

My gmail no longer opens on latest Modzilla update 135.0, although it still opens on Chrome or Edge. I can still access my Google account and other Google functions like Google One but my gmail does not load. I do not want to switch to another browser so I tried to clear cache, cookies, history but it did not work either. I also tried to open my gmailin private browsing mode but it still did not open.

Asked by Neslin Ismailoglu 1 month ago

Moving Profile from old computer to new crashes FF

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and f… (read more)

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and found all I have to do is it copy the Appdata/roaming/mozilla/profile directory to the new computer. I had closed FF on the old system before I copied it to a USB drive. On the new computer I installed FF. opened it, closed it, copied the file/directory to the new system. There were already to profile subdirectories present. I just added mine. Now FF crashes. I can't have both computers on at the same time so I do not think 'Sync' will work. What did I do wrong? Any help would be appreciated.

Asked by KLund1100 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Recovering my logins/passwords after windows restore

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files… (read more)

Hi, After a bad windows update my pc crashed and I had to restore my windows 10, I found all my bookmarks in the Windows.old and tried to do the same with the login files and it failed. I didn't have a synch accout yet so I can't restore from there, just my old logins.json and its backup. Tried to just replace the files from the old to the new but didn't work. Thanks for your future help! Paul

Asked by pauld010 1 month ago

Last reply by markwarner22 1 month ago

bookmarks on microsoft account

I have the latest update of Firefox using win 10 with Firefox default browser. I recently accessed my Microsoft account and found most of my bookmarks there. I deleted t… (read more)

I have the latest update of Firefox using win 10 with Firefox default browser. I recently accessed my Microsoft account and found most of my bookmarks there. I deleted them, rebooted, bookmarks were still in Firefox. Why is my personal choices saved to my Microsoft account.

Asked by Keith 1 month ago

Last reply by markwarner22 1 month ago

UNABLE TO SYNC PASSWORDS

Hello, Hope so you are doing good, i my following account loggedIn in my previous windows unfortunately that got corrupted, after that i resinstalled windows it after ins… (read more)

Hello, Hope so you are doing good, i my following account loggedIn in my previous windows unfortunately that got corrupted, after that i resinstalled windows it after installing the firefox i tried to sync account but i found that it's not fetching any of the passwords, kindly help me in that because there are many accesses which are important and required to me


i'll be looking forward to hear from you soon

Kind Regards Muhammad Junaid Khan

Asked by MJK 1 month ago