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  • Archived

GOOGLE ACCOUNT LOG OUT ITSELF

GOOD AFTERNOON EVERYONE....MY GOOGLE ACCOUNT LOG OUT ITSELF WHEN I CLOSE THE BROWSER THOUGH ALL SUCH PASSWORDS ARE SAVED AND BOOKMARKED....WHEN I REOPEN THE BROWSER I NEE… (read more)

GOOD AFTERNOON EVERYONE....MY GOOGLE ACCOUNT LOG OUT ITSELF WHEN I CLOSE THE BROWSER THOUGH ALL SUCH PASSWORDS ARE SAVED AND BOOKMARKED....WHEN I REOPEN THE BROWSER I NEED TO LOG IN INTO MY GOOGLE OR YOUTUBE AGAIN...IT'S HAPPENING FOR A MONTH....BEFORE THAT MOZILLA WAS MY FAV BROWSER.....IT'S SPEED HAS LOWERED DOWN TOO.....GIVE ME SOLUTION TO MAKE IT REMEMBER MY GOOGLE LOG IN PLEASE...

Asked by PUNEET GOYAL 11 months ago

Last reply by FredMcD 11 months ago

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acound hacked

HI someone hacked my firefox acount. he make a new connect device from unknown place no ip no town. i have saved several pass. emails banks exchangers facebook instagram … (read more)

HI someone hacked my firefox acount. he make a new connect device from unknown place no ip no town. i have saved several pass. emails banks exchangers facebook instagram and to many others. already got emails someone try to connect on with my pass new devices everywhere. what should i do??? i changed my pass with some very strong pass.but already hacker sync 8 hours ago...

Asked by greekdeejays 11 months ago

Last reply by FredMcD 11 months ago

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Browser setup issue with a new computer

Downloaded the browser to a new computer, attempted to login, was met with whole bunch of username , accounts, passwords, this and that, tried all and it seems I'm diggin… (read more)

Downloaded the browser to a new computer, attempted to login, was met with whole bunch of username , accounts, passwords, this and that, tried all and it seems I'm digging the hole deeper.

Asked by Zeze Andjr 11 months ago

Last reply by FredMcD 11 months ago

  • Archived

Locked out of my account for no reason

Hi, Bought a new M1 Mac. Was very happy when an M1 version of Firefox got released today only to find my account locked out trying to sign-in. I received the infamous mes… (read more)

Hi,

Bought a new M1 Mac. Was very happy when an M1 version of Firefox got released today only to find my account locked out trying to sign-in. I received the infamous message: "The confirmation email we sent to xxx@gmail.com was returned and we’ve locked your account to protect your Firefox data"

That is not true. I am receiving emails just fine and I never lost access to my email account.

Help please!

Asked by MomoAmin 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (read more)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 11 months ago

Last reply by jscher2000 10 months ago

  • Archived

Signing in to sync on a new computer failed because gmail is currently down

I happened to try turning on Firefox Sync at the exact moment Gmail went down and started sending bounce messages to all senders (my Firefox account name is my gmail addr… (read more)

I happened to try turning on Firefox Sync at the exact moment Gmail went down and started sending bounce messages to all senders (my Firefox account name is my gmail address). Now I'm locked out of my account with no way to get back in. Help!

Asked by mamorrow 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

confirmation email at Sync Login

I have a new windows 10 laptop i just installed firefox as a try to enable sync i type in my email i type in my password it ask for the PIN sent to email, but i did not g… (read more)

I have a new windows 10 laptop

i just installed firefox

as a try to enable sync i type in my email i type in my password it ask for the PIN sent to email, but i did not get the email ( i checked spam )

i retry to enable sync and i get :

The confirmation email we sent to ***@***.*** was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account.

my email is working i did test and its working fine

how do i get sync to work?

Asked by guaasamo 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

Help me

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged. Email: [email]@gmail.com Email: [email2]@gmail.com Thank … (read more)

Hello I hope you are well Firefox account has been locked since yesterday. Gmail account is mine but not logged.

Email: [email]@gmail.com Email: [email2]@gmail.com

Thank you very much

Asked by pc2 11 months ago

Last reply by jscher2000 11 months ago

  • Archived

Data don't sync. What am I doing wrong?

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same … (read more)

The second time I lost all my data(200 tabs, bookmark panel, pws, addons). My steps: 1. Sync all data into 1 firefox account from 1 device 2. Reinstall my OS on the same device. 3. Connecting back by logging in and pressing the sync button and... Blah! I see nothing. No synced tabs, no bookmark panel. At the same time I did this kinda operation with having connected 1 account to 2 virtual devices(1 - real OS, 2 - Virtualbox). So could you please explain how Firefox Sync works? Is there a way to use sync account as a keeper for tabs and bookmark panel without using 2 devices? Or other ways? Thanks!

Asked by vaultuh 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Getting a new computer... Can I use Firefox Sync To Move Passwords, Bookmarks etc to New PC

Hi All, I am planning to get a new computer and I am wondering if I can use Sync to migrate all my numerous bookmarks and passwords over to the new PC? Or do I need to ex… (read more)

Hi All,

I am planning to get a new computer and I am wondering if I can use Sync to migrate all my numerous bookmarks and passwords over to the new PC?

Or do I need to export all this info into a file or files and then load that on my computer?

Also if I can use Sync to move all my bookmarks and passwords over... can I store this information on the hard drive of the new pc or is it stored on the cloud?

Asked by spywriter007 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Computer stolen

My computer was stolen. If they were able to determine my pin, they would have access to my Firefox account and all my saved bookmarks. I changed my password, but my Fire… (read more)

My computer was stolen. If they were able to determine my pin, they would have access to my Firefox account and all my saved bookmarks. I changed my password, but my Firefox/mozilla account was very old so not sure if it was ‘migrated’. How can I ensure that my Firefox account is ‘logged out’ or inaccessible on that computer?

Asked by Display name 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Cant sync my settings, bookmarks or anything else

Hi, i have this trouble after reinstaling firefox web browser on my pc. I logined in my firefox account but i cant sync anything. But i can see my old pc bookmarks and se… (read more)

Hi, i have this trouble after reinstaling firefox web browser on my pc. I logined in my firefox account but i cant sync anything. But i can see my old pc bookmarks and settings on phone in "Desktop bookmarks". Cant realize what i need to do to fix it.

Asked by Traktrirshchik 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

Bookmarks are missing and can't recover

Hi there! I reinstalled windows 10 on my laptop and reinstalled firefox. I signed in and synced and all but all of my bookmarks are gone. I tried the recovery thing on th… (read more)

Hi there!

I reinstalled windows 10 on my laptop and reinstalled firefox. I signed in and synced and all but all of my bookmarks are gone. I tried the recovery thing on the "Show All Bookmarks > Recover" and I there is no place.sqlite file on my Firefox profile. I had a bunch of bookmarks that I need to recover. Please help me. :(

Asked by lianrad.santiago 11 months ago

Last reply by jonzn4SUSE 11 months ago

  • Archived

reinstalled the Firefox

Hi I have formatted my computer and when I reinstalled the Firefox browser and logged into my account, I lost my information, bookmarks, browsing history, passwords, I wa… (read more)

Hi I have formatted my computer and when I reinstalled the Firefox browser and logged into my account, I lost my information, bookmarks, browsing history, passwords, I want to retrieve it in any way.

Asked by lmo3a4l 11 months ago

Last reply by Seburo 11 months ago

  • Archived

Sync Data Not Restoring After Password Reset

My hard drive crashed so I had to get a new one. I then tried to login to my FireFox Account, but since I forgot my password, I reset it. Now all of my data isn't synced.… (read more)

My hard drive crashed so I had to get a new one. I then tried to login to my FireFox Account, but since I forgot my password, I reset it. Now all of my data isn't synced. How do I go about restoring it? And I couldn't access my recovery key if I wanted to since my hard drive crashed.

Asked by myemailisbetter2 11 months ago

Last reply by Seburo 11 months ago

  • Archived

NEW SYNC ISSUES WITH THE NEW POLICY

Total BS. I'm trying to sync my Firefox account to my new install of Windows 10 and I'm getting a message to sign in on another device for sync to work. I'm signed into a… (read more)

Total BS. I'm trying to sync my Firefox account to my new install of Windows 10 and I'm getting a message to sign in on another device for sync to work. I'm signed into at least 10 devices at the moment and sync doesn't work. WTF Mozilla are you trying to get rid of your customers, there are plenty of good browsers out there like Chrome so no one needs to put up with this kind of crap. Fix sync or I'll be glad to uninstall Firefox, which btw I've been using almost since its inception. You coding people are always looking for ways to make things difficult and I for one am not going to put up with this nonsense. FIX SYNC AND DUMP THAT SECOND DEVICE CRAP.

With the utmost sincerity

Pamela K James

Asked by Krissy 11 months ago

Last reply by cor-el 11 months ago