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  • Archived

I have no sync key saved and can't get in without it

When I try to login to my sync account, under the Email address box and the password box is the notation "No saved Sync Key to use" therefor I cannot log in and I have fo… (read more)

When I try to login to my sync account, under the Email address box and the password box is the notation "No saved Sync Key to use" therefor I cannot log in and I have found no way to add a sync key. I tried re-registering, but it won't let me because my email address is already being used. I am about to decide this service is not worth the hassle...

Asked by mwigen 10 years ago

Last reply by Michael Verdi 9 years ago

  • Archived

I lost my sync key and I don't have it; how can I access those settings? I don't find any contact us link in firefox sync site.

my netbook has broken in an accident and data on it couldn't be recovered. I have used firefox sync before this on my that netbook. Now I buy a new netbook but when I wan… (read more)

my netbook has broken in an accident and data on it couldn't be recovered. I have used firefox sync before this on my that netbook. Now I buy a new netbook but when I want to setup firefox sync I don't know sync key and consequently I can't access those data. I want to know how can I solve this problem. Regards, Moosavy

Asked by moosavy 10 years ago

Last reply by lnxguy 9 years ago

  • Archived

Just downloaded F-fox12-7-2010 I clicked on toolbar and it dissapeared tool bar has no titles as book Mark" etc How do I restore standard F-Fox tool bar Thanks

Down loaded F FOX 12-7-2010. Today 12-8-2010 I was surfing and also starting to create various bookmarks for future use. I clicked on --something --in the bookmark field … (read more)

Down loaded F FOX 12-7-2010. Today 12-8-2010 I was surfing and also starting to create various bookmarks for future use. I clicked on --something --in the bookmark field and lost all of the headings in the toolbar. ie titles as bookmark---tools---view--and so forth. I cannot restore the STANDARD TOP area of F FOX toolbar What do I do to restore the top headings of the toolbar? Thanks for your help

Rickey

Asked by RickeyRedneck 10 years ago

Last reply by TonyE 10 years ago

  • Archived

Retriving sync key WITHOUT opening firefox

I recently reformatted my computer, but as I usually do, I copied my 'documents' and 'program files' to an external so I could get my files onto the new image. Is there… (read more)

I recently reformatted my computer, but as I usually do, I copied my 'documents' and 'program files' to an external so I could get my files onto the new image. Is there some way I can retrieve my sync key from the mozilla folder there or is it lost forever?

Asked by mrcheaterson 10 years ago

Last reply by Cwluc 9 years ago

  • Archived

i can not get the link to chang my password

i forgot my password to my firefox sync and i did the reset telling it was going to send me a link to my email to change it, but i get no link sent to my email. help … (read more)

i forgot my password to my firefox sync and i did the reset telling it was going to send me a link to my email to change it, but i get no link sent to my email. help

Asked by jessdog909 10 years ago

Last reply by cor-el 10 years ago

  • Archived

I get a message that my e-mail address is already in use when trying to set up sync account

I wanted to change my sync account to use my new e-mail address and I get the message that my e-mail address is invalid and already in use. How can I proceed? … (read more)

I wanted to change my sync account to use my new e-mail address and I get the message that my e-mail address is invalid and already in use.

How can I proceed?

Asked by kenmtsn 10 years ago

Last reply by Siber 9 years ago

  • Archived

Failing remote setup - new account, never sync'd

Hello, I'm running a fresh install of Firefox - Mozilla/5.0 (X11; U; FreeBSD amd64; en-US; rv:1.9.2.13) Gecko/20110125 Firefox/3.6.13. I've installed Firefox Sync 1.6.2 f… (read more)

Hello,

I'm running a fresh install of Firefox - Mozilla/5.0 (X11; U; FreeBSD amd64; en-US; rv:1.9.2.13) Gecko/20110125 Firefox/3.6.13.

I've installed Firefox Sync 1.6.2 from the add-ons site.

I was having trouble with my existing account, so now I'm trying with a fresh account - it created the account successfully, but I've never been able to get a successful connection/sync. Here's the error log I get:

% cat verbose-log.txt 

2011-01-25 12:11:56 Service.Main INFO Logs reinitialized for service reset 2011-01-25 12:11:56 Engine.Clients DEBUG Resetting clients last sync time 2011-01-25 12:11:56 Engine.Bookmarks DEBUG Resetting bookmarks last sync time 2011-01-25 12:11:56 Engine.Forms DEBUG Resetting forms last sync time 2011-01-25 12:11:56 Engine.History DEBUG Resetting history last sync time 2011-01-25 12:11:56 Engine.Passwords DEBUG Resetting passwords last sync time 2011-01-25 12:11:56 Engine.Prefs DEBUG Resetting prefs last sync time 2011-01-25 12:11:56 Engine.Tabs DEBUG Resetting tabs last sync time 2011-01-25 12:11:56 Service.Main INFO Generating new keys.... 2011-01-25 12:11:56 BulkKeyBundle INFO BulkKeyBundle being created for [default] 2011-01-25 12:11:56 Service.Main WARN Failed to fetch symmetric keys. Failing remote setup. 2011-01-25 12:11:56 Service.Main WARN Remote setup failed. 2011-01-25 12:11:56 Service.Main DEBUG Exception: Login failed: success.login No traceback available

Any ideas what could be going wrong here?

Thanks.

Asked by mcj 9 years ago

Last reply by bugzilla@wolff-marting.de 9 years ago

  • Archived

I format my hard drive and now dont have a sync key to access to my account, please help me!

Please Help me! My computer was infected by a virus, and I format my hard drive and reinstall the OS. Now I installed Firefox 4 beta 10 but don't have access to my sync a… (read more)

Please Help me! My computer was infected by a virus, and I format my hard drive and reinstall the OS. Now I installed Firefox 4 beta 10 but don't have access to my sync account because i don't the "Sync Key" and don't use Firefox in other devices... please please help me to access to my account I need recover my bookmarks and configuration, Thanks.

Asked by Hansx7 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

I set up the sync account when there was not requirement for sync key but rather a pass phrase. Now I have no way to get all my saved data on the server back!

I set up the sync account when there was not requirement for sync key but rather a pass phrase. Now I have no way to get all my saved data on the server back! Someone p… (read more)

I set up the sync account when there was not requirement for sync key but rather a pass phrase. Now I have no way to get all my saved data on the server back! Someone please help!

Asked by jwjwjwj 9 years ago

Last reply by Matt Brubeck 9 years ago

  • Archived

I'm trying to set up a firefox sync account, but the captcha is invisible for some reason, so I get stuck at the `prove you're not a robot' step. What can I do?

I'm trying to set up firefox sync on my macbook. When setting up my account, the "prove you're not a robot" page loads with a blank captcha, so of course I can't go on. … (read more)

I'm trying to set up firefox sync on my macbook. When setting up my account, the "prove you're not a robot" page loads with a blank captcha, so of course I can't go on.

At first I thought that adblock might be interfering, so I disabled it. No dice. Is there another add-on that might be causing a problem or a setting I should change? I'm running firefox 3.6.13 w/ Abine, but no other active add-ons, in MacOS 10.6.5.

Asked by bunchberry 9 years ago

Last reply by John99 9 years ago

  • Archived

just upgraded to Firefox 4 Beta 11 and Sync no longer works

tested on Windows XP SP3. After updating to Beta 11 Sync stopped working. Tried to reset account and now the Sync does nothing when I try and either Create a new account … (read more)

tested on Windows XP SP3. After updating to Beta 11 Sync stopped working. Tried to reset account and now the Sync does nothing when I try and either Create a new account or Connect to existing account

Asked by techjournalist 9 years ago

Last reply by alershka 9 years ago

  • Archived

want to use sync , with data kept on local computer instead of online

I would like to use sync between 3 computers on a wireless lan. Computer 1 = desktop, 2 = laptop, 3 = server. I want to keep the sync data on local server instead of onl… (read more)

I would like to use sync between 3 computers on a wireless lan. Computer 1 = desktop, 2 = laptop, 3 = server. I want to keep the sync data on local server instead of online. I am using win xp pro on all computers, Firefox 4.0 Is it possible to set up this way?

Thanks for your time

Marion

Asked by MarionE 9 years ago

Last reply by the-edmeister 9 years ago

  • Archived

"There was an error while changing your sync key."

I have formatted my PC and lost my old sync key. I tried to create a new one to sync my current data with server but it shown this message, "There was an error while chan… (read more)

I have formatted my PC and lost my old sync key. I tried to create a new one to sync my current data with server but it shown this message, "There was an error while changing your sync key". Thank you for your help.

Asked by Sukhum 9 years ago

Last reply by Knockoutpie 9 years ago

  • Archived

Downloaded Sync, opened it and Firefox starts at http://www.sync.com/. List does not include iphone. So what do I now do?

Have a new iphone4. Use Firefox5 on my home laptop. got Firefox Home from the Apple app store, installed it, and got the instructions that were sent to my laptop. Downloa… (read more)

Have a new iphone4. Use Firefox5 on my home laptop. got Firefox Home from the Apple app store, installed it, and got the instructions that were sent to my laptop. Downloaded sync, opened the file and Downloaded Sync, opened it and Firefox starts at http://www.sync.com/. List does not include iphone. So what do I now do now? (note: no questions to start an new account appeared).

Asked by bphoto@dc.rr.com 9 years ago

Last reply by Michael Verdi 9 years ago