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  • Archived

I installed and setup the Firfox Sync. It was disappeared in the Tools and Options after the Firefox is relaunched and need to re-install again. I'm using Firefox 3.6.10, OS Windows 7 Premium 64 bit.

Firefox Sync has been installed in my notebook but when the Firefox relaunch again, the Firefox Sync cannot be found in the Tools as if it has not been installed and can'… (read more)

Firefox Sync has been installed in my notebook but when the Firefox relaunch again, the Firefox Sync cannot be found in the Tools as if it has not been installed and can't find on the add-on list.

Asked by sinadave 10 years ago

Last reply by rnewman@mozilla.com 9 years ago

  • Archived

having installed the Sync Software and restarted Firefox the prompt to set up Sync has not appeared

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefo… (read more)

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefox following download and installation of the Sync software. This is not happening - so how do I proceed? Cheers

Andy Waters

Asked by andywaters 10 years ago

Last reply by TonyE 10 years ago

  • Archived

How i can export Xmarks settings (passwords, bookmarks) to import on Firefox Sync ?

Today, i use Xmarks and now, i hope to save all my settings on Xmarks to Firefox Sync (because Xmarks server will be shutdown on Janury 2011. How can export from Xmarks… (read more)

Today, i use Xmarks and now, i hope to save all my settings on Xmarks to Firefox Sync (because Xmarks server will be shutdown on Janury 2011. How can export from Xmarks my passwords to import in Firefox Sync ?

Thank you.

Asked by tecumuman 10 years ago

Last reply by crenvy 10 years ago

  • Archived

How to migrate from Xmarks Sync to Firefox Sync without loss?

Xmarks Sync is excellent but is closing down. How can I move to Firefox Sync from Xmarks Sync without loss of what is currently synchronised or any other damage unknown?… (read more)

Xmarks Sync is excellent but is closing down. How can I move to Firefox Sync from Xmarks Sync without loss of what is currently synchronised or any other damage unknown? I use two or three computers almost all the time (foolish, I know, but that's history)!

Asked by ericdeeson 10 years ago

Last reply by teeeeerry 9 years ago

  • Archived

sync does not appear in options window

downloaded Firefoxsetup.3.6.10 from Mozilla Firefox Sync webpage. Twice Installed > restart Firefox > opens as normal NO other message. Sync is NOT in "options" win… (read more)

downloaded Firefoxsetup.3.6.10 from Mozilla Firefox Sync webpage. Twice Installed > restart Firefox > opens as normal NO other message. Sync is NOT in "options" window. Windows XP SP3 up to date. Was 3.6.10 before instal. How do I instal Sync?

Asked by doggus 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

What does it mean to synchronize "Preferences"?

I don't want to sync everything at this time. As a user of Xmarks, I only synchronized bookmarks. I have not been able to find out what gets synchronized if "Preference… (read more)

I don't want to sync everything at this time. As a user of Xmarks, I only synchronized bookmarks. I have not been able to find out what gets synchronized if "Preferences" is checked.

Asked by ragollhofer 10 years ago

Last reply by TonyE 10 years ago

  • Archived

can't find my secret phrase

I have been trying to setup Firefox Sync but have made a mess of it. I don't remember setting a "secret phrase" but it thinks I did and I don't have a clue what is was. I… (read more)

I have been trying to setup Firefox Sync but have made a mess of it. I don't remember setting a "secret phrase" but it thinks I did and I don't have a clue what is was. I want to do my initial sync and set up a second computer but can't logon to the Sync server. I tried an uninstall/reinstall but when I tried to start over, it wouldn't let me use my origianl account name. Can't I delete the original account/data and start over? What should I do? Help, please.

Asked by weybrew 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

current version downloaded today, latest version firefox 3.6.10. win7 ultimate desktop, win7 starter netbook. tried changing password. no username to try lower case. tried disabling other plugins. is there anything else i can try? thanks

circle in bottom right of window circles for maybe 10seconds, but nothing changes. sync could tell when i have changed the password on one computer but not the other, s… (read more)

circle in bottom right of window circles for maybe 10seconds, but nothing changes. sync could tell when i have changed the password on one computer but not the other, so obvious communication. very few bookmarks and history - fresh installs

i note that others are having problems with this version.  this is the first version i have used. 

thanks john ps, any other info needed, please ask

Asked by john2929 10 years ago

Last reply by Michael Verdi 10 years ago

  • Archived

Can I recover my Sync Key?

I have accidently deleted all my data for Firefox 3 when I uninstalled the Beta 4. I thought I would be able to get Sync to restore all the data, but it requires a Sync K… (read more)

I have accidently deleted all my data for Firefox 3 when I uninstalled the Beta 4. I thought I would be able to get Sync to restore all the data, but it requires a Sync Key that I have no access to and cannot remember. Is there anything I can do to either A. recover my data or B. Somehow recover my Sync Key?

Asked by herron355 10 years ago

Last reply by the-edmeister 10 years ago

  • Archived

I would like to delete my firefox sync account - how can I do it?

I accessed this link: https://services.mozilla.com/delete-account/ and entered my username and password. But got this message: "An unexpected error occured. Please try ag… (read more)

I accessed this link: https://services.mozilla.com/delete-account/

and entered my username and password. But got this message: "An unexpected error occured. Please try again later"

I have tried this a number of times but get the same message.

Asked by divya124 10 years ago

Last reply by Bleedyoudry213 9 years ago

  • Archived

ALL of my Bookmarks have all of a sudden just disappeared! I thought that using "Firefox sync" was supposed to eliminate problems like this. I can't seem to find any way to restore my bookmarks either. What can I do?

I have imported my contacts to IE before I ever installed Firefox. Now I have Firefox v3.6.1 & Sync installed & had been using for at least 2 months. Two days ago… (read more)

I have imported my contacts to IE before I ever installed Firefox. Now I have Firefox v3.6.1 & Sync installed & had been using for at least 2 months. Two days ago all my bookmarks were gone. I've exited the browser & reset my computer all to no avail.

Asked by Shayne A. Strickland 10 years ago

Last reply by mspaenle 8 years ago

  • Archived

secret phrase

I'm using Firefox version 3.6.10. Upon installation (repeatedly installed and uninstalled), I never received any prompts to create a secret phrase. I then select Tools/… (read more)

I'm using Firefox version 3.6.10. Upon installation (repeatedly installed and uninstalled), I never received any prompts to create a secret phrase. I then select Tools/Sync/Preferences to manage the Firefox Sync Account. I select Manage Account and I see View Quota, Change Password, My Sync Key, Reset Sync and Stop Using This Account. There is no option to edit or create a secret phrase. Please help! I don't know where else to look or what else to do. Thanks!!

Asked by mann.1103 10 years ago

Last reply by Michael Verdi 10 years ago

  • Archived

After downloading Firefox Sync and restarting my computer, I cannot find it either on my desktop or in "programs." What do I need to do after downloading, so that I can find the program and use it to update my Firefox Bookmarks when I sync my iPhone?

Since Firefox is not compatible with iPhones, my Bookmarks are not updated when I sync my phone. I was told by Firefox Support to download Firefox Sync on my computer an… (read more)

Since Firefox is not compatible with iPhones, my Bookmarks are not updated when I sync my phone. I was told by Firefox Support to download Firefox Sync on my computer and the Firefox Home App on my iPhone to solve the problem. I did that (I think), but Firefox Sync did not show up on my desktop on in "programs" after restarting the computer. What do I need to do to get this process to work properly? Did I miss something?

Asked by saxangler 10 years ago

Last reply by cor-el 10 years ago

  • Archived

The security code, aside from the password. How can I possibly remember it??

This morning, thankfully temporarily, all of my Firefox bookmarks were gone. And, synch wasn't there anymore either. I had some virus that Norton blew away this morning. … (read more)

This morning, thankfully temporarily, all of my Firefox bookmarks were gone. And, synch wasn't there anymore either. I had some virus that Norton blew away this morning. I had to reboot and this happened. I blame Norton. Anyway, I reinstalled Synch and tried to get to the server to get my stuff. It asked for my password, which was fine. But, then, it asked for some other code, which no way I can remember.

Thankfully, after re-booting, my bookmarks are back. But, I still need that silly code! Thanks.

Asked by pb4072 10 years ago

Last reply by cor-el 10 years ago