Firefox Support Forum

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

So based to https://support.mozilla.org/en-US/questions/1242818 the option mentionned in about:config doesn't exist anymore.

in palce of that it has been replaced I guess by services.sync.prefs.sync.extensions.activeThemeID Well this option doesn't do shit. I still got my theme sync even with restarting the browser. It's very disappointing.

This is for login to Mozilla and Firefox Sync.

Roboform password keeper cannot fill in user or pw on Mozilla login page

Please see below, this discussion with Roboform tech that RF cannot fill in username or pw on Mozilla login page. Is it really Mozilla’s intention to make it impossible for a password keeper program to store and login to Mozilla on the Firefox browser, but to force people to use some other browser to do such a login that customers may have to do several times a day?

“Thank you for your message. We have reviewed and responded to your message "RF sees no forms to fill on Mozilla Firefox login page" (#1059819).

========================================================

Natalia replied (2021/06/13 04:49 pm EDT): Hello.

Firefox prohibits access to this URL to extensions, so RoboForm cannot save a Login for this address when you visit it in Firefox.

If you try to use this URL in any other browser, you will be able to save a Login and then use it to log in your Firefox account.

========================================================

You wrote (2021/06/13 11:33 am EDT): RF sees no forms to fill on Mozzilla login page. I've tried reinstalling Moz and RF, no help. RF still works on other pages as always. There are some file(s) attached - Log in RFSS to see them.

========================================================

-- Best Regards, RoboForm Support”

Mozilla Support, I look forward to your reply. As it is now, I can only login to Mozilla using my long, strong pw, by copying it from secure storage location and pasting in...very slow and tedious. Thanks for your consideration.

Best regards, Tim Warlick

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no clue of what that is. Please explain in A VERY EASY WAY TO UNDERSTAND AS I*M A NOVICE AT COMPUTING.

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400, and only a hundred open. If I select the following tabs for the transfer, nothing is happening. Need help please.

Ps : sorry for my english, it's not my language

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from outside. When they have access to everything you can’t do anything. Now this scammer, he literally runs a scam site has all my info. Google doesn’t have a number to call. Yahoo lady was an idiot, I said I’ve been hacked I want my account locked down they can’t do that. He changed the carts on my pc and deleted the recovery drive. Had access to my phone and did the same to that. Stole most or all of my crypto and there’s no recourse to these people the government is spending trillions of dollars, they can’t setup a number to call. This guy has stole millions from his scam site. Ruined my life and no one does anything. I’m literally on leave from work because I’m a manic depression with suicidal tendencies. I just want a person to talk to who can help. Google, one of the biggest companies in the world has no call center. How ridiculous is that. All my money I had. All my private information stolen. My I’d, my ssn, all my passwords. They need a simple button that says if you’ve been hacked click here. Even if you haven’t and someone is just doing it, it’s better than all the negatives that these people can cause. These losers hide behind the internet ruining lives and these huge companies make it so hard to do anything because they don’t care. They don’t care, we’re just the little people. Its insane that google doesn’t have a number to call for hacks. All companies should because it’s so common and these people are making more money I’ll make in my entire life by sitting behind there desk ruining people’s lives. I’m so beyond every feelings in the world. If this guy was in front of me I would destroy him physically. Firefox lock my damn account . Lock it, follow everything they do, get their Ip if possible, infect them, STOP THESE PEOPLE FROM RUIN LIVES PLEASE

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE

Background color gone in head, picturs and links in wrong place. Text is like an old typwriter.

Saga-Lena Nilsson

I'm using FF 3.6.8 on a Mac with OS 10.6.4. I can't see any words in the box where I'm supposed to confirm that I'm not a robot, so I can't start Firefox Sync. What settings may be wrong?

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

I've downloaded Sync, I registered and signed up for Firefox add-ons. When I try to set up Firefox Sync.. I type in my username, password, then when it comes to email address, whatever letter I type first a red/white X box comes up saying invalid email address. Why?

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

I have to setup Sync everytime I open Firefox. I'm using sync on 3 different computers and I have to re-set it up on all 3 of them everytime I open Firefox. How can I make it so that once it is setup I don't have to do it again?

I uninstalled Firefox 4 beta 5 and all the data from Firefox Sync. I don't remember my username for Sync. I'm wondering if there is a way that I can recover my username.

I downloaded Firefox Home on my iPhone. I downloaded Firefox Sync on my PC. After I restarted Firefox, I did not receive prompts to set up a Sync Account. Where can I do this?