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Recovery key

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the… (read more)

I have a firefox recovery key that i made on my desktop computer which is now not accessible. So I turned on my laptop but i forgot my firefox password that i made on the desktop i however did have my recovery key that i created when i was signed into firefox on the desktop, so i clicked reset password it sent me a reset password link to my email but it did not ask me for the recovery key, when you create a recovery key does that key only work on the firefox your signed in on that computer only?

Like can my recovery key only work on one device signed into firefox and no other? no other computer will the recovery key work?

Asked by Faerie Caster 3 days ago

Last reply by cor-el 2 days ago

can't keep Firefox settings on computer

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I … (read more)

every time I close Firefox, I lose all my customizations and settings. even after going thru sync etc. It seems to recognize my computer as "new" every time and when I look at my sync'd devices, I can see my computer with its tabs from my prior session.

how to I merge these devices or fix this problem? this is becoming a huge waste of time for me as much as I like Firefox and what its trying to do

Asked by dabeyewardene 3 days ago

Last reply by jscher2000 3 days ago

can't logout old accounts

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button… (read more)

I'm trying to log out old and duplicate accounts from my firefox account list, I've managed to logout from all of those except 2 old account, if I press "sign out" button and enter the reason why I'm doing that it simply doesn't work, no errors no anything, it'll just stay there. any fix?

Asked by tsft1 4 days ago

Last reply by FredMcD 3 days ago

I get "Primary account email required" when trying to create a new account, even after removing the email as secondary from my other account

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary em… (read more)

I'm trying to set up a new account using new@example.com but I keep getting a "Primary account email required" message. I found new@example.com was set as a secondary email for the old@example.com account. I removed it and old@example.com no longer has a secondary email, but I'm still getting the "Primary account email required" message.

I am having this same problem! https://support.mozilla.org/en-US/questions/1271595

Looks like Firefox accounts have a bug, you guys must not be properly removing secondary emails from you database. Please take a look, extremely frustrating!

Asked by ghufran1 1 week ago

Last reply by cor-el 1 week ago

Two users need access to same passwords

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just t… (read more)

My wife will be working with me and I'd like her to be able to use FOrefox on her computer to access all the stored passwords I have. Is the easiest way to do this just to login to Firebox using my account on both machines?

Is there any way two separate accounts can share passwords?

Both using mine will work but just means we won't be able to have unique bookmarks as all will be shared.

Thanks

Asked by SUFTUM 1 week ago

Last reply by FredMcD 1 week ago

Firefox Sync just updated my bookmarks to how they were in 2016

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off t… (read more)

I've had a smooth ride with firefox sync for a few years now and I have admired how quick and safe it has been. I was a long time xmarks user. However today it went off the rails. I booted a virtual machine for the first time in years and while on that vm I used firefox. That copy of firefox had never had sync enabled and the bookmarks were very old. I uncautiously turned sync on, thinking that it'd favor the current bookmarks over years old bookmarks. Nope. Now I find all of my active instances of firefox (all windows flavors) have bookmarks from 2016. Two things.

  1. 1 What's the best way to restore my current bookmarks? I have backups from last night and maybe even more recent. I know how to restore bookmarks...but I'm concerned that sync will just repeat the same error and adjust to the 2016 set.
  2. 2 How did this happen? I have gotten to trust sync so much that I just enabled on the old firefox without taking any precautions. That was probably a mistake plain and simple - sync is complex and that sort of gap in dates could be unanticipated. But still it seems odd that sync would favor an ancient set over the current set.

Firefox is a great browser and sync is part of that greatness. Thank you mozilla.

Asked by sparrowtwo 1 week ago

Last reply by FredMcD 1 week ago

Account sync says invalid password, but I never changed it

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't chan… (read more)

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't changed my password.

Asked by starryberryparfait 1 week ago

Last reply by cor-el 1 week ago

Sync tabs doesn't work right

Hello, I'm using firefox sync with an own sync server. Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone … (read more)

Hello,

I'm using firefox sync with an own sync server.

Since a few weeks the synchronization of tabs doesn't work right. I use five devices. On my Macbook, the iPhone and the iPad mini I can see and reach the tab-sync of these three devices.

On another iPad and an Linux-PC, wich I added at last, I can see the tab-sync of all five devices.

How can I force the first three devices to sync the tabs of all five devices? I did alread several steps of testing and trying, like manual synchronization or remove and adding again all devices to the account.

It would be great to find some help! Thanks in advance and best regards - Daniel

Asked by Daniel_WW 3 months ago

Last reply by Marcel Fröhlich 1 week ago

Logins & Passwords Empty until Firefox account login and sync

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Fi… (read more)

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Firefox account and sync. When Firefox is closed I am auto disconnected from the account and Logins & Passwords is cleared. Previously I did not have to login to Firefox to access the saved passwords. I've tried various combinations of History settings and login out of Firefox but lock-wise is always empty when Firefox is restarted. I do not have this issues on IOS platforms (phone or tablet).

How do I prevent auto disconnect or lockwise emptying when Firefox is closed? Thanks

Asked by HZman145 1 week ago

Last reply by FredMcD 1 week ago

I can't delete bookmarks

When I delete bookmarks, they reappear again after a few minutes. Just like that, I delete them and they reappear in the bookmarks bar or in the admin page in a time that… (read more)

When I delete bookmarks, they reappear again after a few minutes. Just like that, I delete them and they reappear in the bookmarks bar or in the admin page in a time that ranges from a couple of seconds up to several minutes. When I restart Firefox, they always reappear.

I hace sync activated, but the other devices are offline while I do this.

This has been happening for years. I've checked all the solutions at these forums and in Reddit, but none seem to work. I've deleted places.sqlite and favicons.sqlite multiple times. I've disabled sync in all devices and re-enabled it. I've uninstalled and reinstalled.

Any suggestions to fix it? This is not a show stopper, but it certainly is annoying to the point of considering moving to Edge, that seems to sync properly.

Asked by rafapdl 1 week ago

Last reply by FredMcD 1 week ago

Mobile hackednn accesed

Additional info Mochta/5.0 (Linux, Android 10 V2027) AppleWebkit/537.36 004TML, like Gecko) Chrome/77.0 3865 116 Mobile Safari/537.36 EdgA/46 04 4 5157 Email idreesmobeen… (read more)

Additional info

Mochta/5.0 (Linux, Android 10 V2027) AppleWebkit/537.36 004TML, like Gecko)

Chrome/77.0 3865 116 Mobile Safari/537.36

EdgA/46 04 4 5157

Email

idreesmobeen10@gmail.com

Enabled

false

ginNames

ge info

https://myaccount google.com/brandaccount s/notificationpreferences

ge structure

TML> <HEAD> </HEAD> <BODY id=yDmH0d" ss="VUOKZ"> </DIV>
EADER id='gb" class="gb pa gb Va gb Re gb Pd qa>
V class="gb uc gb Aa>
<SCRIPT> </SCRIPT>

Asked by Burhanidrees 1 week ago

Last reply by FredMcD 1 week ago

Old devices cannot be removed from synced devices list

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from th… (read more)

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Asked by freeman12 2 weeks ago

Last reply by FredMcD 1 week ago

Resetting laptop & transferring passwords/bookmarks to a cloud

I am forced to do a reset after a mother board installation. I haven't found any specific instructions on how to move my passwords and bookmarks to a cloud. I'd prefer … (read more)

I am forced to do a reset after a mother board installation. I haven't found any specific instructions on how to move my passwords and bookmarks to a cloud. I'd prefer to stay in FF and NOT use Microsoft. I'm a carpenter and work in the field and not greatly computer savvy...

Suggestions?

Thanks

Asked by surfer_girl347 2 weeks ago

Last reply by FredMcD 2 weeks ago