Firefox Support Forum

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Greetings from Greece,

i use Mozilla Fieefox many years now to sync everything from home, to mobile and work. Today at work, I received a new computer with fresh Windows 11 installation, bind to an MS Domain and the latest version of Firefox installed.

With a great dissapointment i realised that i couldn't connect with my mozilla account while in the previous pc with with windows 10, worked and synced flawlesly. While pressing "Sign In" from the 3-line menu on the top right corner nothing happens, sometimes it opens a window that keeps loading and some times the login page is loaded. After inserting the email and pressing the button it takes quite some time, a red ribbon notification appears "Proccessing..." and when next screen appears and the password is entered... (it takes also quite some time) the red ribbon notification appears "Working..." and after a little while "The operation was aborted".

I've uninstalled and reinstalled firefox, cleared profiles and created new ones, took advantage of all refresh tools mozilla offers.... nothing. In fact in all 3 pc's we received today the reaction was identical. On the other hand if i try to login to mozilla throught Chrome or Edge the login process works like a charm.

Any thoughts, ideas would be very much appreciated.. could it be a Policy Problem for Windows 11 for example?!?

Thanks in advance for your time

is het mogelijk dat het opslaan van documenten via firefox automatische voorzien worden van een firefox extension? Kan het zo zijn dat als je firefox verwijdert deze documenten dan niet meer toegangelijk zijn?

Als dat zo is hoe kan ik dit dan weer herstellen?

Very sorry. I saw 2 icons on my desktop and deleted one without checking to see if my Bookmarks were in both of them. They weren't. Do you know of any way to retrieve what I deleted, or should I just put them back as I need them? Also, I set up my original Mozilla account 5 years ago, and don't remember how to add a bookmark panel on the left of the screen.

I used Firefox Sync when I bought my new computer and it worked perfectly. This time, I had to reset my computer and forgot my password. Using my account associated email, I reset my password and my information was gone.

I switched from Chrome to Firefox a couple weeks ago. Everything seemed to go fine at first but now my laptop is not syncing bookmarks with my Android phone or desktop PC. My about:sync-log is filled with errors every few minutes. When browsing through them, I see a common reference saying the master password is locked and it can't sync but the primary password option is unchecked in my settings. Interestingly, nothing happens when I click sign out under my profile and I have to go to the Mozilla manage account screen and sign out from there. Sometimes when I do that and log back in, bookmarks will sync once and then error out again. Any assistance you can provide would be appreciated.

Hello all, I have three devices, two laptops, and android phone. I have all three synced and running that way no problem other than one thing I have had an open question for since oct 2nd about mass opening synced tabs into active tabs...

Question here is, is there an active sync? like, I want it when I open a new tab on my android, it automatically opens same tab on both laptops, or i open something on a laptop, and the other laptop and android open it as well. same for closing and all that

Im not looking for it to auto complete forms or anything like that, just keep the same tabs opened across all devices