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Firefox keeps signing me out when restarting computer

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have… (read more)

Every time I restart my computer I get logged out of my Firefox account. This does not happen when I close the browser only when I shutdown or restart my computer. I have tried removing add-ons and also making sure the browser remembers cookies when it closes. Is there a way so Firefox won't log me out and have to sign into sync after a computer restart?

Asked by Jacob 5 months ago

Answered by FredMcD 5 months ago

email

Every time someone asks me for an email response and sends me an email it appears in 'Edge' or some MS program. I want to receive and post emails by 'firefox' only. … (read more)

Every time someone asks me for an email response and sends me an email it appears in 'Edge' or some MS program. I want to receive and post emails by 'firefox' only.

Asked by Kenneth Ebanks 5 months ago

Last reply by Kenneth Ebanks 5 months ago

ALL my Firefox synced data is lost

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail. I had a Windows 10 update issue so I decided to format my PC. My sync… (read more)

I am IT techie, and I need FF help on this. I searched the entire sync issue forum, but of no avail.

I had a Windows 10 update issue so I decided to format my PC. My sync was enabled and all data was synced normally. I went ahead and formatted it, and installed a new copy of Win 10, and all softwares, including FF. Now after syncing for over an hour, I cannot find anything. No history, no bookmarks, no logins, nothing.

This is definitely something to do with your update. I cannot figure anything else out. How can I get my old data back? This is absolutely ridiculous and frustrating.

I have 2 other laptops with FF synced, but they aren't booting up either because of hardware failures. I cannot risk turning them back on, and loosing my FF data from those laptops.

Please advise, how to access my cloud data on FF, or should I switch over to Google chrome because of your incompetency?

Asked by mal1k 5 months ago

Last reply by Wesley Branton 3 days ago

Primary email address changed, sync doesn't work

I created my Firefox account with an old email address that is no longer accessible and will never be accessible again. I added a secondary email address long ago and mad… (read more)

I created my Firefox account with an old email address that is no longer accessible and will never be accessible again. I added a secondary email address long ago and made it primary. My account is logged in on my phone and my old laptop, both need repair, laptop data is probably gone. I logged in on my new laptop and a tablet, but had to change the password. Now Firefox does not know my logins and passwords, history, settings and preferences, bookmarks. It seems as if I have created a new account. How can I regain access to my old data?

Asked by Sary AWAD 1 month ago

Last reply by Sary AWAD 1 month ago

Sync problem

For the first time sync doesnt work for me. I reinstalled windows 10 today and install firefox but after i logged in my account firefox did not sync any of my bookmarks o… (read more)

For the first time sync doesnt work for me. I reinstalled windows 10 today and install firefox but after i logged in my account firefox did not sync any of my bookmarks or anything. Also i can't see any of my accounts in lockwise. I have app in my phone i can see them in there but it wont sync...

Asked by Hüseyin 1 week ago

Please help! I lost all my Sync Data/Settings

Firefox refused my written password and I needed to reset it. Now I have no bookmarks, add-ons, logins, etc. I'm very disappointed it would do this. I've donated to the F… (read more)

Firefox refused my written password and I needed to reset it. Now I have no bookmarks, add-ons, logins, etc.

I'm very disappointed it would do this. I've donated to the Firefox project in the past.

Any help would be greatly appreciated!

Asked by Mitchell X. 1 week ago

Firefox does not sync all settings

It seems that Firefox does not sync all settings the way for example Chrome does. In Google chrome one can expect absolutely all settings to sync across browser instances… (read more)

It seems that Firefox does not sync all settings the way for example Chrome does. In Google chrome one can expect absolutely all settings to sync across browser instances instantly. In Firefox only parts of the settings are synced. This makes Firefox unreliable and inconvenient because it is not apparent to the user which settings are synced and which are not.

Here is my experience:

- I made a new Firefox account - Signed in - Made sure syncing is on for:

  • Bookmarks
  • Credit cards
  • History
  • Add-ons
  • Logins and password
  • Options

- Added some add-ons, added some bookmarks - Customized the interface - Changed some Settings - Opened a Windows 10 VM - Installed Firefox 83 (so both computers have the same version) - Logged in with my Firefox account - Waited for the sync

So far I can see that my extensions are synced and my bookmarks. However there are some things that don't sync:

- Customization for controls, buttons and toolbars - Default search engine - Alternative search engines - Settings for "Firefox Data Collection and Use"

There might be more settings that don't sync, which I have not tested. Is this behavior expected? If so I might switch back to Chrome. Syncing only certain settings defeats the purpose of syncing, at least for me.

Also is there any list or information about which settings are syncing and which are not?

Asked by 32411844 6 days ago

Firefox Locked Account - Email was Returned

I am unable to sync into my firefox account. It says, "The confirmation email we sent to *email address* was returned and we’ve locked your account to protect your Firefo… (read more)

I am unable to sync into my firefox account. It says, "The confirmation email we sent to *email address* was returned and we’ve locked your account to protect your Firefox data." According to other threads, one is to wait 24 hours before trying to log in again. It has been more than 24 hours, and I am still unable to access my account.

Any assistance would be appreciated.

Asked by Akarai Ulfren 4 days ago

New update wipes out everything - all gone

I had to update firefox to current version to pay a bill on a web site. I did it. I was recommended to sync another device during install, I did that too. I worked for… (read more)

I had to update firefox to current version to pay a bill on a web site. I did it. I was recommended to sync another device during install, I did that too. I worked for a few hours on firefox just now, then it crashed. It reported data it had but now I have nothing. No history, no bookmarks, NOTHING. I logged in, my username and password worked find but it's like a fresh install, no data. Over 10 years of history, hundreds and hundreds of pages and passwords all gone. I synched to my phone as it insisted I install another device. Supposedly that was done but I have no idea how to use that or what it can do. They claimed it was a backup.

I'm at a total loss.

Andrew

Asked by Firefox Andrew 2 days ago

Last reply by FredMcD 2 days ago

How Can I Change An Old Defunct Email On a New Device?

Recently, I had to deactivate my old email. Unfortunately, I didn't think to change the email address to my new email before deleting my old one. Now that I have a new co… (read more)

Recently, I had to deactivate my old email. Unfortunately, I didn't think to change the email address to my new email before deleting my old one. Now that I have a new computer (Windows 10, same as the old), I can't sync my old Firefox setup to my new setup since I have to verify my account through my old defunct email (impossible to do).

How can I change my Firefox account's email without verifying through the old email address?

Asked by rod.alexander.a 1 day ago

When I Click Disconnect by Mistake

As the topic says, I click disconnect by mistake. When I log back in, Firefox prompts me that the current device is disconnected. So I couldn't log in.How can I rebind t… (read more)

As the topic says, I click disconnect by mistake. When I log back in, Firefox prompts me that the current device is disconnected. So I couldn't log in.How can I rebind the device?

Asked by 1264538441 1 day ago

  • Solved

Firefox Account Sync not working, and wiping settings whenever I shut down

Hey y'all, First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy. I switched to Firefox a few mon… (read more)

Hey y'all,

First, thanks for your attention. This has been driving me nuts over the last few weeks and if I can fix it I'd be very happy.

I switched to Firefox a few months ago and immediately set up the password manager and a bunch of bookmarks. Unfortunately, the next time I shut down my computer and restarted, Firefox said this browser was a new installation and had totally reset, with nothing saved.

This happened again a second time, so I set up a Firefox Account so I could have the settings saved to a profile rather than an installation.

Every time I restart the same thing happens: Firefox has a 'new installation' and none of my settings. The first time I logged in to my Firefox account to sync it, it worked. But I've just installed Catalina, previously using Mojave, and on that restart it happened again, but the Firefox account sync isn't doing anything. Now, every time I open up the browser, even if I haven't restarted the computer, it brings me to the same 'new installation' screen. When I log in to my Firefox account as prompted, none of my previous information syncs. Nothing happens at all after I get the "This Firefox is connected" screen.

I know the sync is at least somewhat connected because I can sync tabs from my phone to my computer.

Any ideas? I can re-do all of my passwords and bookmarks, but I don't want to bother if it isn't getting saved anywhere, or if I can't stop this factory reset whenever my computer shuts off.

I'm on a Macbook running Catalina 10.15 if that matters. Thanks!

Abby

Asked by arlinn315 1 day ago

Answered by jscher2000 1 day ago