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  • Archived

Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (read more)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Syncing

I logged in with an account i use it in my linux and synced, and when i log in with windows version of firefox with the same account, nothing is syncing. no bookmarks or … (read more)

I logged in with an account i use it in my linux and synced, and when i log in with windows version of firefox with the same account, nothing is syncing. no bookmarks or any history, saved passwords are showing up. it's empty when i click on sync. thank you

Asked by testjojoboi 10 months ago

Last reply by Paul 10 months ago

  • Archived

Device is missing from "Send Tab To Device" list

A recently added computer's Firefox is not available on the "Send Tab To Device" list. Both computers are logged into my Firefox account and Firefox is syncing. The ne… (read more)

A recently added computer's Firefox is not available on the "Send Tab To Device" list.

Both computers are logged into my Firefox account and Firefox is syncing. The new computer populated with my extensions and other synced data. The new computer shows the old computer in it's Send Tab list, but the old computer does not have the new computer's Firefox name in the Send Tab list.

On both computers, I can go to the menu / Manage Account and see the list "Connected Services - Everything you are using and signed into." On both computers, I can see the other computer's Firefox name in the list, and it reports "synced a few seconds ago".

But when I use the context menu and try to send a tab under "Send Tab To Device" the new computer is not on the list.

This article does not discuss this situation. For the case of "I don’t see my device listed" it just says "Sign In", but that has already been completed and is working on both systems.

Asked by Tim 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Started up old computer. Tried to sync updated data. No go. Now new computer has old sync data!

How can I revert my sync data to what I had been using on my newer computer, following the use of an old outdated computer ? My bookmarks, passwords et al. have rev… (read more)

How can I revert my sync data to what I had been using on my newer computer, following the use of an old outdated computer ? My bookmarks, passwords et al. have reverted to the old data.

I have tried to turn off sync on the older machine that I rarely use. There are many bookmarks that I need to recover now on the new machine. I had everything selected to sync to the newer data on the older machine, but it would not sync. Now my new machine shows the the old data!

Thank much for suggestions! RayneByrd

Asked by 2skyhawk2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

cann't sync my data

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my dat… (read more)

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Bookmark , password, history...) didn't show up. i tried downgrading but still nothing. Please is there any way that i could get my former data back?

Asked by udemysamy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Can't use my other email address to make a new account

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at h… (read more)

I installed Firefox at work and set my personal email address as secondary to my business address. Well, I liked Firefox so much that I decided to use it at work and at home - and I removed my personal email from my business account. Unfortunately Firefox is still recognizing my personal email as the secondary address for my business account and I am completely incapable of making a new account. My bookmarks and saved passwords are all different between home and work. I NEED two individual accounts, just like how I was using my browsers with Chrome. t

Asked by MikeSr 1 year ago

Last reply by MikeSr 1 year ago

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (read more)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Asked by Slaweko 4 months ago

Last reply by Paul 4 months ago

  • Archived

restore mozzilla after operating system change

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doin… (read more)

Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

Asked by amachu00’s Firefox on GWHXTECHA32612S 6 months ago

Last reply by cor-el 6 months ago

  • Archived

"Force Sync" not working

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and t… (read more)

My bookmarks do not seem to be syncing between my computers. I have updated versions of Firefox on both computers, sync is turned on, the same account is logged in, and the bookmarks option is selected on both computers. But when I force sync, there is a bookmark missing on one of the tabs. The most recent bookmark I've added. This has happened in the past and I had to manually add the bookmark.

Any suggestions?

Asked by jeremywknight 1 year ago

Last reply by jeremywknight 1 year ago

  • Archived

Increase Sessionstore Files or Backup times?

Hey I've been having a few problems on the "power user" extreme side of day to day use. I've had a couple big crashes now on Firefox where my session doesn't restore and … (read more)

Hey I've been having a few problems on the "power user" extreme side of day to day use. I've had a couple big crashes now on Firefox where my session doesn't restore and because I have hundreds of tabs open at any given time I always back them up manually from sessionstore in the folder system. The problem is the session store files always reflect my most recent session- the one that doesn't have anything in it. The older sessions like "previous" and "upgrade" are always weeks old.

Is there a way to save data more frequently into the session store backup folder, or to increase the number of recovery files available to reach back to older sessions? I'd like to count on a backup at least once a week that can't be overwritten by the current session loss.

Asked by andrewprivett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

History not syncing across devices

I use Firefox on two different Windows machines, my Android phone, and my Android tablet. I am signed in to the same sync account on all of them. I would like to be abl… (read more)

I use Firefox on two different Windows machines, my Android phone, and my Android tablet. I am signed in to the same sync account on all of them. I would like to be able to see the history from other devices, or preferably, a chronological list of sites that I have visited in a single list.

I'm currently using Firefox on my home PC and when I click on the "Firefox Account" button, I can see a list of tabs that are open on the various devices. But when I go into History/ManageHistory, I mostly see the history of just this PC. I see some items from other devices, but a very small percentage.

Asked by sanjosanjo 9 months ago

Last reply by sanjosanjo 9 months ago

  • Archived

Unsync my Firefox account from someone else's computer from a distance when no password was required

Hi. I was visiting someone and while I was there, I synced my Firefox account to his computer so I could do my personal business on it. I had it set up so I didn't need t… (read more)

Hi. I was visiting someone and while I was there, I synced my Firefox account to his computer so I could do my personal business on it. I had it set up so I didn't need to log in before using Firefox, though. I've seen instructions for how to unsync a device at a distance that advise one to change one's Firefox password, but I am not sure whether this would work in my case since I didn't have things set up on the other computer to require a Firefox password. If I changed my password, would the other computer revert to requiring a password to open Firefox?

The second part of the instructions I read advise one to also change all one's other passwords: "If you don't change the passwords for things like your bank account, it would still be possible for someone else to log into your account on your lost device." I don't understand why this would be the case. Since I have over 200 passwords, this would also be completely impractical for me. Could someone please shed some light on this matter? Thanks.

Asked by Firefoxhunt 2 years ago

Last reply by Firefoxhunt 2 years ago

  • Solved
  • Archived

Firefox taking longer than a week to sync

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my boo… (read more)

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my bookmarks, add-ons, history or top sites on the new tab are showing up. Thankfully, it appears that most of my passwords have been synced.

I've read some other threads for tips and can confirm that I don't have this account logged in to other devices and I don't have a vpn or proxy running. I am able to obtain the sync logs but I have no idea how to read it.

How can I make the bookmarks, add-ons, history and top sites sync faster?

Asked by tsubasa9455 1 year ago

Answered by Paul 1 year ago

  • Archived

Firefox Unable to Sync

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen secu… (read more)

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen security. After that, I am unable to sync anymore. Is there a way to fix it? I need to continue to use Firefox 52.9.0. Please note that I do not need to be told about security issues as I am aware of them well enough.

I get the following message when I try to make Firefox to sync:

> Blocked by Content Security Policy

> This page has a content security policy that prevents it from being loaded in this way.

> Firefox prevented this page from loading in this way because the page has a content security policy > that disallows it.

Thank you.

Asked by Trinary Star 1 year ago

Last reply by Trinary Star 1 year ago

  • Archived

My data was deleted after the sync

On Dec 28, 2023, I changed my Windows computer and installed Firefox and then I logged in the sync because I had forgotten the sync password. and my previous information … (read more)

On Dec 28, 2023, I changed my Windows computer and installed Firefox and then I logged in the sync because I had forgotten the sync password. and my previous information has been completely deleted, like my passwords, I desperately need information from before the date of Dec 28, 2023, please return the sync to a day before the date I said Thanks

Asked by nanosystemsabalan 6 months ago

Last reply by nanosystemsabalan 6 months ago

  • Archived

Trying to set up fireforx account on a new computer Code Emailed is not working

I am trying to set up my FF account on another computer... I log in, and get the code sent to my email, type the code says it's wrong.. I'm using the code that was sent… (read more)

I am trying to set up my FF account on another computer...

I log in, and get the code sent to my email, type the code says it's wrong.. I'm using the code that was sent to me..

wait 5 mins get a new code, same things code not valid.. any suggestions as I would love to be able to use sync on this new computer.. but guess that's not going to happen as the codes I'm getting are wrong?

Asked by Vampyre 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Sync & Saved Passwords Not Working

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be ret… (read more)

Yesterday I noticed that my saved passwords were not being retrieved from Firefox. I did do a Windows update before this happened. None of my passwords are able to be retrieved. My Firefox account says my sync is not working & that my account is disconnected. Which is weird bc I'm actually signed in to Firefox now - able to see my user name. What's going on here & how can I fix it? Thanks!

Asked by michellestarr22 1 year ago

Last reply by cor-el 1 year ago