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Delete history across all synced devices?

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can an… (read more)

I have 3 synced devices. Included in my sync options is History. Not all history seems to sync, and deleting history on one device doesn't delete it on the others. Can anyone tell me how to truly sync and delete all history across all synced devices? If this feature isn't already available, I ask that Firefox developers please make it available. Thanks!

Asked by puroprana 1 year ago

Answered by nadhra 1 year ago

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Bookmarked Sites and Passwords not showing after sync

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but … (read more)

I use the Firefox browser as my password manager for saved sites. After my team viewer failed I downloaded the browser on this laptop to retrieve the sites and login but when I try to sync nothing happens? I tried History but don't see my past sites.

If the sync doesn't bring up my saved information what is the point?

Asked by jespada11 1 year ago

Answered by Paul 1 year ago

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Reset Firefox password -> Lost paswords

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible… (read more)

I reset my password on my firefox account and lost all my bookmarks, passwords etc. I didn't know it would be lost. Now I have remembered the old password. Is it possible to recover the old data (firefox sync)?

Asked by pantuniestal 1 year ago

Answered by FredMcD 1 year ago

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Sync is not working completely (logs included)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://cont… (read more)

I have reinstalled the OS on my lap top and after a successful login to my account I am unable to sync everything from the account. The logs can be found in: https://controlc.com/8afabe84

I have the same account set on two different devices (My desktop PC and my android phone, this device I am trying to sync is the third one) and both those device were synced long time ago.

I tried with another profile which I am using for my work related stuff, still no success. First I tried syncing on Ubuntu 20.10 and then installed on Ubuntu 20.04(currently) but it is without success.

I need to sync to this device the bookmarks, extensions, saved logins, etc... Currently I do not have my other PC to export this stuff, please help.

Some of the thing in the logs:

1618133031444 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.js:62:5) JS Stack trace: LockException@util.js:62:5 throwLockException@util.js:148:11 WrappedLock@util.js:162:15 WrappedCatch@util.js:133:27 login@service.js:1049:66 sync/<@service.js:1327:26 WrappedCatch@util.js:133:27 sync@service.js:1335:7


1618133047237 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/167262145/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047237 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1618133047238 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1618133047238 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1618133047238 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1618133047238 Sync.ErrorHandler ERROR Sync encountered a login error 1618133047239 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1618133047241 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1618133047242 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1038:15) JS Stack trace: onNotify@service.js:1038:15 1618133047242 Sync.Service DEBUG Not syncing: login returned false.

Asked by Nikola Lozanovski 1 year ago

Answered by Nikola Lozanovski 1 year ago

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Bookmark import from Firefox Sync.

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see th… (read more)

Hi, I have a probem. My PC broke down. I lost all my data. After i reinstaled Firefox on my pc and Connected it to Sync, i was not able to get my bookmarks back. I see them on my phone under - Bookmarks - Desktop Bookmarks, but i can' t see them on my PC. I tryed to sync them, but nothing. I remember that when this happened last time, i just loged in and got all my bookmarks back, but now i have lost half a day, but got nothing out of it....

Asked by Armands 1 year ago

Answered by cor-el 1 year ago

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Duplicate devices in "Send Tab to Device" list - but not in accounts.firefox.com

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.… (read more)

I have many duplicate entries in the "Send Tab to Device" menu, which I believe are from old installs. This occurs on both desktop version of Firefox and Firefox Android.

The problem is they do not appear in https://accounts.firefox.com/settings#connected-services so I cannot remove them. Only the actual devices I am using appear there.

Any ideas?

Asked by apathetic 1 year ago

Answered by jonzn4SUSE 1 year ago

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Update removed my settings and addons because of "Old" profile

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working pe… (read more)

Hello! Since the most recent firefox update, my settings and extensions have been inaccessible to me due to my firefox account profile being "old." It has been working perfectly until this update. If I try to change my profile to my old one, it forces me to create a new one which does not include my saved addons and settings. I am able to usually manually move my bookmarks to the new profile via the files stored locally. I really need access to the settings and extensions, so it would be great if someone can help me to recover them. I tried to troubleshoot by finding my extensions local folder from my old profile, and I copied it to a new profile, but it didn't work. I am also wondering, if I do copy the extensions successfully, how can I also copy the settings preferences? Any solution is appreciated, thank you!

I tried this: https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update And I tried this https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile

Asked by reimoon 7 months ago

Answered by caspy7 7 months ago

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Sync Firefox in dual boot with Ubuntu 20.04.1 and Windows 10

Hello dear Firefox community, I'd like to sync my Firefox of my Windows 10 and Ubuntu 20.04.1. The only option available for me in the sync menu is to scan a QR-code whic… (read more)

Hello dear Firefox community,

I'd like to sync my Firefox of my Windows 10 and Ubuntu 20.04.1. The only option available for me in the sync menu is to scan a QR-code which does not work in dual boot system. Do you have any ideas what to do? Thank you very much already! -Jo

Asked by johanna.czech 1 year ago

Answered by cor-el 1 year ago

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Sync and pair QR codes cut off at the bottom, can't scan them with phone on Linux

I am using the latest MX Linux Distro and Firefox 85. I am trying to setup sync with my phone so I can access all my bookmarks and such on my phone. It pops up with a QR … (read more)

I am using the latest MX Linux Distro and Firefox 85. I am trying to setup sync with my phone so I can access all my bookmarks and such on my phone. It pops up with a QR code to scan in the Firefox on the phone but it would never scan. After a closer look at the QR code, it is cut off at the bottom and there seems to be nothing I can do to get around that. Endless searches make it out that I am the only one having this problem.

I don't know if this is a bug in Firefox, a bug in the interface, a bug somewhere else, or what. I just want to make it work. Thank you.

Asked by markreaves1984 1 year ago

Answered by markreaves1984 1 year ago

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Did a system restore and firefox was rzemoved from my windows 7 computer, had pword saved but now it's gone

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black scree… (read more)

I did a system restore because I thought an update had messed up some things, specifically I could not sign in to a site I use regularly because I would get a black screen and a message stating that "Northern Tool" is not currently available in your country. I had been using a vpn but it was set for a U.S. city and both I and the website are in the U.S. also. After system restore for a time only 2 days prior, my Firefox was apparently removed from my computer and all history of it. Now I am having trouble re-installing and using sync to get back my saved stuff. This is all on another PC with Windows 7.

Asked by BOB 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Bookmarks do not sync

If I make a change to my bookmarks they do not sync between devices. For example I moved some bookmarks on my Windows desktop but the changes do not appear on my iPad. I … (read more)

If I make a change to my bookmarks they do not sync between devices. For example I moved some bookmarks on my Windows desktop but the changes do not appear on my iPad. I tried forcing a sync on both devices but that did not work. I disconnected the sync on the iPad and then reconnected using the bar code. After watching the sync wheel spin for a while the bookmarks were in sync. Then I deleted a bookmark folder on the iPad but that change is not visible on the desktop.

Why do the bookmarks not stay in sync??

Asked by dclark 1 year ago

Answered by cor-el 1 year ago

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Oddest thing - asking for a "code scanner on your Firefox app" to complete set-up

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, an… (read more)

I initially just wanted to get some ad-blocking program to keep down the volume of all the flashing ads showing up on webpages. I'm working with a new laptop computer, and my old laptop had been "tweaked" with some Mozilla extensions (?) to address this, and I wanted to get the same on my new laptop. So I opened the application menu - the 3 horizontal bar icon, top right. First thing at the top, it asks me to sign in. Honestly, I don't think I ever did this. So I used one of the many secondary email addresses I use for this type of thing, put in a password, and created an account. Up popped a screen saying, "This Firefox is connected". Then down below, it said, "Sign in to Firefox on another device to complete set-up". Ugh, really? Ok, fire up the old laptop and open up Firefox and sign in using the same email and password. Here's where I get lost - up pops a screen that says, "Connect another device". Then down below it says, "Open the code scanner on your Firefox app and show code when ready." And there's a "Show Code" button down below this. But I'm hesitant to press it, because I don't know what my code scanner is, I don't have a flatbed scanner (if that's what they're talking about), my phone is broken (part of the reason I have a new laptop today), and I don't see any Firefox apps called "code scanner", and nothing in the help community that I can find about code scanning. So what the hell? I can't be the only person who's gone down this rabbit hole...

Asked by cjm999 1 year ago

Answered by cor-el 1 year ago

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How to Remove/Detach a secondary email from account, that no longer has access to the primary email?

Hello, This is and odd situation so bare with me. So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forgot… (read more)

Hello,

This is and odd situation so bare with me.

So, I apparently have two Firefox accounts , one that is active and in used (lets call it account#1) and another forgotten old one (account#2), which it's primary email is not longer in use :(

It all started when I was attempting to add a secondary email (the usual email that I use for this kind of things) to the current active account#1 that I am using, and I got an error stating that: the secondary email was already in use by another account. This was a tremendous surprise, because I have totally forgotten account#2 !!!.

Then I started some research to understand what was the history of account#2 and if it was in fact using the secondary email. After digging in old emails, I realize that in fact there was an account#2, and it make sense that I forgot about it, because the primary email linked to it, I no longer have access to. However, I do still have access to the secondary email in account#2.

Here is where it gets interesting. It seems that I am in some sort of lockout situation with the account#2, because the primary email no longer being available. When I attempt to follow procedures to: reset password, I do received the email with the reset link (through the secondary email linked to account#2, that I still have access), but when I attempt to reset the password through the: reset link, it reject this action and display popup error : "Your email was just returned. Mistyped email?". I am guessing because the primary email address is no longer available and it returns a not valid address from the server.

So what now?! To be clear I am not interested in saving account#2 and regaining access. My only interest is to remove/detach the secondary email address from account#2, so I can used in account#1. If that makes sense. I know pretty OCD, I am not proud of it.

I understand that this will be very easy to do, if I could just log in into account#2 and removed the secondary email config, under manage the account, but of course i don't remember the password. So, what if I can't log in? Am I out of luck or can I do something through the secondary email address? If so so how? Which again, I have had access to that email all this time.

I did further research and in this link it says something promising about having a secondary email still accessible, even though primary is not:

Note: If you lost access to your Firefox Account email address, it's possible to change the primary email address, but only if you previously registered a secondary address for that account. That's because you are sent an email to your primary email address to confirm it, when you add a secondary address. Regardless, I am assuming that it is referring to once you log in, of course. Is there any workaround to this or I am doom to just try to remember the password of no longer available primary email.

Please, help me. I understand that they maybe a slight change to detach my secondary email from account#2 and make it available to be used in account#1, but I am not sure how to do it and I have tried everything.

Thank you so much in advance and thank you for your patient if you make it to here,

Regards,

Alejandro

Asked by Alestarrr01 11 months ago

Last reply by Alestarrr01 11 months ago

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Is it possible to change my email for my Firefox account?

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll… (read more)

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

Asked by April Vega 8 months ago

Answered by cor-el 8 months ago

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As Microsoft team link was not working.i couldn't attend the meeting of today 17:00

Alson Lasrado PO Executive Mobile No: 9739907597 alsonlasrado95@gmail.com<mailto:alsonlasrado95@gmail.com> Total Exp: Fresher Notice Period: Immediate _____________… (read more)

Asked by alsonlasrado95 1 year ago

Last reply by FredMcD 1 year ago