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SYNC DATA NOT AVAIL

SIR/ MADAM I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GO… (read more)

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

Asked by hanishsharma49 5 hours ago

Last reply by Paul 2 hours ago

Firefox Sync : unable to select elements to synchronize

Hi, I'm trying to setup Firefox Sync for the first time. I successfully created my account, but when I log in on another device and run the synchronization, nothing happe… (read more)

Hi, I'm trying to setup Firefox Sync for the first time. I successfully created my account, but when I log in on another device and run the synchronization, nothing happens.

I think I found the root of the problem in the Firefox settings :

  • When I open the "Sync" tab, it displays : "Syncing: ON" (good)
  • But : "You are currently synchronising these items: " (empty - not good)
  • I click on the "Change" button, the "Choose what to synchronize" pop-up appears
  • And here's the thing : almost all the checkboxes are disabled, I'm unable to select any of them (apart from "Credit cards", which I don't want to use). See my uploaded images.

I'd like to sync my Bookmarks and Passwords but I can't, because the checkboxes are disabled in the Settings. I tried to update other Settings, disconnect/reconnect my Firefox account, tried again on another device... I always find an empty "You are currently synchronising these items: " and disabled checkboxes.

Did anyone have the same issue, or maybe am I doing something wrong? Best regards

Asked by User010605 6 hours ago

Firefox not sending 6 digit code email

Firefox are not sending me the 6 digit code email to sync my accounton on pc. I have added the email address to my contacts and I've checked the junk folder, nothing. Whe… (read more)

Firefox are not sending me the 6 digit code email to sync my accounton on pc. I have added the email address to my contacts and I've checked the junk folder, nothing. When it somehow actually sends an email, it's to notify me that there is new sign in activity... Where the f*** is the 6 digit code?

Asked by aj.batson1 9 hours ago

Bookmarks and passwords not loading on new computer after logging in

I logged in to Firefox on my new computer and I know I had everything accept credit cards checked off to sync and have been logged in. I double checked everything and mad… (read more)

I logged in to Firefox on my new computer and I know I had everything accept credit cards checked off to sync and have been logged in. I double checked everything and made sure to sync just in case. After logging in to Firefox on my new computer, it still shows everything that i had checked off to sync but it's not syncing anything and looks like a fresh install of Firefox with no account, even though I'm logged in and have synced. What am i doing wrong? I consider myself to be pretty competent when it comes to this stuff and I don't see what is wrong.

Asked by luke36 21 hours ago

Last reply by cor-el 13 hours ago

  • Locked

Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (read more)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 22 hours ago

Last reply by Paul 22 hours ago

Bookmarks do not sync across two Macs

I have Firefox version 105.0.1 installed on two Mac devices (Macbook Pro, Mac Mini) and one Android. All devices are using Firefox Sync. However, the bookmarks sync only … (read more)

I have Firefox version 105.0.1 installed on two Mac devices (Macbook Pro, Mac Mini) and one Android. All devices are using Firefox Sync. However, the bookmarks sync only between Macbook Pro and Android but not on Mac mini. Any suggestions are appreciated. The associated support page: https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer could not help resolve this issus.

Asked by unhelkar 23 hours ago

Windows PC corrupted and data loss

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Tec… (read more)

Using the latest version on my 5 y/o windows laptop (as of Sept 18th) and the laptop went totally black, the system could not be booted so I went to a PC repair shop. Technician said its problem is that the SSD is too old and a new laptop is recommended.

I use Firefox since day 1 of that laptop and after a long time I forgot the password. Now I have my new PC and need data from my old Firefox account (not this one), including bookmarks, passwords and read lists.

What to do???

Asked by Westbrook Hatoge Carmichael 1 day ago

Last reply by HotFudgeSunday 1 day ago

How to login to sync without auto sync?

Last time I used sync I got annoyed that it overwrite my setting when I logged in every time I got logged out. The solution was to create a new account every time I got l… (read more)

Last time I used sync I got annoyed that it overwrite my setting when I logged in every time I got logged out. The solution was to create a new account every time I got logged out.

Is there a way to login without erasing my current data? I first used it when it first released so it may have changed? Can I choose if I want to download or upload my current settings? And I really don't want 10 year old data.

Asked by Frejoh466 1 day ago

cann't sync my data

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Boo… (read more)

hello !, I formatted my PC and installed FF after that tried to log in but i forgot my password. so i changed it by using forgot password option. but then all my data(Bookmark , password, history...) didn't show up. i tried downgrading but still nothing. Please is there any way that i could get my former data back?

Asked by udemysamy 2 days ago

Last reply by Paul 2 days ago

Can't login to Firefox account on Firefox. Firefox sync is not showing as an option to recover data.

Hi, I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my n… (read more)

Hi,

I recently had to switch computers. I have had a Firefox account for years and utilize the Firefox sync. However, I am unable to login to my Firefox account on my new computer. There is a "working" banner at the top but it never loads. I can access my account on Chrome but there is not an option to sync my data back. In the Firefox browser, it does not give me the option to sync.

Thanks,

Asked by ikoroste 4 days ago

Last reply by cor-el 2 days ago

Unncessary Browsing History - Gmail/Outlook/Facebook.

Just wondering if any of the developers could add a domain exclusion option within the browser history settings where users could exclude the domains which they don't wan… (read more)

Just wondering if any of the developers could add a domain exclusion option within the browser history settings where users could exclude the domains which they don't want the browser to record the history of.

Now many of you would argue that why don't you use private mode. Blah blah blah. But it's not the same thing. I gotta use my GMail, Google-drive, Outlook, or Facebook, etc everyday, so the private mode is not an option.

These domain URLs are not necessarily required to be stored and synced every day after day when nobody or at least 99% of people are not gonna use them ever.

Would be better, if users get the option where they can control which domains they want to keep the history of. This would offset millions and billions bytes of the data from Mozilla and also speed up and improve the history management.

Please share your thoughts.

Asked by lovelyday_786 5 days ago

Last reply by lovelyday_786 3 days ago

Move logins/passwords from Windows 8.1 to Windows 11.

Syncing doesn't work from old computer to new computer. logins now converted to .csv and stored on new computer. How to move from Excel file to Firefox? Can it be done?… (read more)

Syncing doesn't work from old computer to new computer. logins now converted to .csv and stored on new computer. How to move from Excel file to Firefox? Can it be done?

Asked by Tom 4 days ago

Last reply by cor-el 4 days ago

Restore bookmarks

Due to a massive bug, my computer uninstalled Firefox without warning. When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way… (read more)

Due to a massive bug, my computer uninstalled Firefox without warning.

When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way to get them back?

Thank you for your time

Asked by treflev86 5 days ago

Last reply by cor-el 4 days ago

Lost all synced data

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data includ… (read more)

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data including bookmarks, logins, passwords, etc.

Asked by Kevin Joseph 5 days ago

Last reply by Paul 5 days ago

Duplicate of the same device on the "Send link to" menu

I have multiple instances of the same device show up on my "Send link to" menu, even if I disconnect and reconnect them, this still happens. This happens on the Firefox b… (read more)

I have multiple instances of the same device show up on my "Send link to" menu, even if I disconnect and reconnect them, this still happens.

This happens on the Firefox browser on both MacOS and Windows.

Asked by SatsuMX 5 days ago

Firefox Sync: does changing the firefox account password re-encrypt the sync'ed data?

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived fr… (read more)

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived from my password.

Short version: what happens when I change the Firefox account password?

Long version: I'm thinking of replacing my current password, with a very long one. If I do so, will there a re-upload of my data take place? Will my credentials on the cloud become harder to crack (assume that the new password is longer and more complex).

Asked by Michail Pappas 1 week ago

Last reply by Michail Pappas 6 days ago

Extensions not Syncing

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I ha… (read more)

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I have disabled and enabled back the syncing of extensions. I have disabled and enabled back the syncing of each individual extension. I have hit mannual sync multiple times. Both Machines are updated, and have been restarted.

I have no idea what is going on for it not to sync, when I go to install the extension on the PC that is missing, it recognizes that is installed.

I have no more ideas

Asked by AAC 1 week ago

Last reply by cor-el 6 days ago