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Restore bookmarks

Due to a massive bug, my computer uninstalled Firefox without warning. When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way… (read more)

Due to a massive bug, my computer uninstalled Firefox without warning.

When I installed it back, Sync kept the passwords, which is great, but no bookmarks. Is there a way to get them back?

Thank you for your time

Asked by treflev86 7 hours ago

Last reply by jscher2000 - Support Volunteer 22 minutes ago

Switching from Chrome to Firefox

Hi There, I am switching from chrome to Firefox browser. But i am facing issue as my all bookmark and saved password not fetch from chrome to Firefox. Whats the reason b… (read more)

Hi There,

I am switching from chrome to Firefox browser. But i am facing issue as my all bookmark and saved password not fetch from chrome to Firefox. Whats the reason behind this. Please guide me.

Thanks in advance!

Asked by samuelleon0222 5 hours ago

Last reply by Dropa 2 hours ago

Unncessary Browsing History - Gmail/Outlook/Facebook.

Just wondering if any of the developers could add a domain exclusion option within the browser history settings where users could exclude the domains which they don't wan… (read more)

Just wondering if any of the developers could add a domain exclusion option within the browser history settings where users could exclude the domains which they don't want the browser to record the history of.

Now many of you would argue that why don't you use private mode. Blah blah blah. But it's not the same thing. I gotta use my GMail, Google-drive, Outlook, or Facebook, etc everyday, so the private mode is not an option.

These domain URLs are not necessarily required to be stored and synced every day after day when nobody or at least 99% of people are not gonna use them ever.

Would be better, if users get the option where they can control which domains they want to keep the history of. This would offset millions and billions bytes of the data from Mozilla and also speed up and improve the history management.

Please share your thoughts.

Asked by lovelyday_786 12 hours ago

Last reply by Paul 10 hours ago

Lost all synced data

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data includ… (read more)

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data including bookmarks, logins, passwords, etc.

Asked by Kevin Joseph 22 hours ago

Last reply by Paul 21 hours ago

Duplicate of the same device on the "Send link to" menu

I have multiple instances of the same device show up on my "Send link to" menu, even if I disconnect and reconnect them, this still happens. This happens on the Firefox b… (read more)

I have multiple instances of the same device show up on my "Send link to" menu, even if I disconnect and reconnect them, this still happens.

This happens on the Firefox browser on both MacOS and Windows.

Asked by SatsuMX 1 day ago

Firefox Sync: does changing the firefox account password re-encrypt the sync'ed data?

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived fr… (read more)

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived from my password.

Short version: what happens when I change the Firefox account password?

Long version: I'm thinking of replacing my current password, with a very long one. If I do so, will there a re-upload of my data take place? Will my credentials on the cloud become harder to crack (assume that the new password is longer and more complex).

Asked by Michail Pappas 3 days ago

Last reply by Michail Pappas 1 day ago

Extensions not Syncing

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I ha… (read more)

Some of the Extensions are not Syncing. I have the same version of the Browser on both devices. The Extensions are updated on both devices. I have logged out and in. I have disabled and enabled back the syncing of extensions. I have disabled and enabled back the syncing of each individual extension. I have hit mannual sync multiple times. Both Machines are updated, and have been restarted.

I have no idea what is going on for it not to sync, when I go to install the extension on the PC that is missing, it recognizes that is installed.

I have no more ideas

Asked by AAC 2 days ago

Last reply by cor-el 1 day ago

How to transfer old Browsing History from Firefox to another one on another CPU?

Hi there, I have an old laptop which has FireFox installed on it with a lot of older Browsing History dated as far back as 2015 or 2016 which I've been attempting to tra… (read more)

Hi there, I have an old laptop which has FireFox installed on it with a lot of older Browsing History dated as far back as 2015 or 2016 which I've been attempting to transfer over to my newer Laptop's FireFox by synchronizing my FireFox account on both browsers. The bookmarks & tabs were synchronized between both, however, the browsing history from the older laptop doesn't transfer over to my newer laptop's Firefox.

I searched online for some troubleshooting, & discovered how to use about:config, where I found

  1. "places.history.expiration.transient_current_max_pages'" &
  2. "places.history.expiration.max_pages",

& for both I set the value to 999999. The result was the same.

I would like to inquire for assistance regarding this, if possible. Thank you!

Asked by wilson1762 3 days ago

Last reply by cor-el 3 days ago

Different profiles synch with eachother

Hello, I would like to set up different profiles for different purposes. I tried creating a new profile with the profile manager. When I opened the new profile in a new w… (read more)

Hello,

I would like to set up different profiles for different purposes. I tried creating a new profile with the profile manager. When I opened the new profile in a new window, it asked me to sign in. After signing in, it synced all my bookmarks and settings from the default profile.

I then tried to edit the new profile by deleting the bookmarks that I don't need it to have. But this was then instantly synced to my default profile and I lost those bookmarks entirely.

So, I don't understand how to make separate profiles that have separate settings and bookmarks and whatnot. I would like to have different profiles that are all attached to the same account and can be used on multiple devices, but i don't want them to sync with one another. That seems to completely defeat the purpose of having multiple profiles (they all end up exactly the same).

I tried to get around this problem by creating an entirely new Firefox account, but then I get a message saying it will merge it's info with the account I just logged out of. This behavior makes no sense. Lets assume I have more than one user on a machine, and they each have their own account. If one logs off, and the other comes and logs in, now all their info gets lumped together?

I also tried to have two Firefox windows open, with one signed in and one not, but they mirror each other. So I can't work in multiple profiles or accounts on the same machine at the same time.

Back to the main question. I assume I am just using profiles wrong. How do I set it up so different profiles DO NOT sync with one another, but only with themselves across multiple devices.

Asked by ryankanebuckley 4 days ago

Last reply by cor-el 4 days ago

Unable to sync devices.

This is the message when the sync between devices failed. Wrong state for fxaccounts:pair_supplicant_metadata. Valid expected states: PendingConfirmations, PendingLocalCo… (read more)

This is the message when the sync between devices failed. Wrong state for fxaccounts:pair_supplicant_metadata. Valid expected states: PendingConfirmations, PendingLocalConfirmation. Current state: Errored.

Asked by Joe Michaels 4 days ago

Last reply by jonzn4SUSE 4 days ago

Account Login - Recovery Code/2FA

This is a burner account, obviously because I can't access my "main" account. I haven't used Firefox since 2020-ish and I felt like I wanna come back to see if it's bette… (read more)

This is a burner account, obviously because I can't access my "main" account.

I haven't used Firefox since 2020-ish and I felt like I wanna come back to see if it's better than my current browser, but when I tried logging in, it asked for my 2FA code, I do not have that anymore, I have the Authenticator app from Google but I must've deleted Firefox after not using it. Now I looked into how to find the recovery code or whatever the hell it's called, but that I also can't find whether it be in files for a real old notebook.

Is there any possible way to find this code or change it? I don't care about all the information on said account if it gets deleted or not. I just hope to get access to this "main" account so I don't have to continue using a burner.

-Thanks, Random Guy on The Internet.

Asked by whyareusernamessohard87 4 days ago

Signed into my account on my dad's laptop. Data was lost and merged with mine?

All his bookmarks and saved passwords were merged into my Firefox account and deleted from his laptop when I signed in from my PC. Is there any way to undo this and retur… (read more)

All his bookmarks and saved passwords were merged into my Firefox account and deleted from his laptop when I signed in from my PC. Is there any way to undo this and return/restore the settings on his laptop?

Asked by Neko Alchemy 6 days ago

Last reply by cor-el 5 days ago

Which files I need to recover my password?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case: I use `firefox-sync` to manage all m… (read more)

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Asked by 04l3xxxx 1 week ago

Last reply by cor-el 6 days ago

Firefox Home Content shortcuts aka Top Sites not synching to all devices

Sorry if this question has been asked before. I have 4 devices and have a lot of websites in the Top sites all pinned on all 4 rows and recently added another device but … (read more)

Sorry if this question has been asked before. I have 4 devices and have a lot of websites in the Top sites all pinned on all 4 rows and recently added another device but the home screen Top Sites are not being syncing across devices. Are pinned top sites no longer synchronising across devices?

It's time consuming adding and changing on all 4 devices.

Firefox ver 104.0.2

Asked by Bitzy 1 week ago

Firefox disconnects my account every time I close the browser and I have to log back in when I restart Firefox

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and … (read more)

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and tried everything from creating a new profile to changing the History settings. Unfortunately, none of the solutions provided have worked. I know it's only one password to type in and then my profile is synced and it retrieves my bookmarks, saved logins, etc. but it's very annoying to have to do.

Does anyone else have any other potential solutions?

Asked by mburnett 1 week ago

Last reply by cor-el 1 week ago