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Sync - data lost - strategy to restore data wanted

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of th… (read more)

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Asked by Hanofahrer 6 days ago

Last reply by Hanofahrer 6 days ago

Firefox not syncing after new installation of macos

I have reinstalled my mac os catalina. But I am unable to sync my bookmarks, extensions etc from my firefox account to new installation? I could not even find the history… (read more)

I have reinstalled my mac os catalina. But I am unable to sync my bookmarks, extensions etc from my firefox account to new installation? I could not even find the history etc. Can anyone suggest a way to resolve this issue?

Asked by kishore.t04 5 days ago

Cann't login international account on MacOS

I download FF from [web] , when I decompress dmg file, i could login in my account. But when I move FF to mac application,I restart FF, it will become Chinese version(I i… (read more)

I download FF from [web] , when I decompress dmg file, i could login in my account. But when I move FF to mac application,I restart FF, it will become Chinese version(I in China, use vpn internet), when I click login, url will be https://accounts.firefox.com.cn, if I modify url, remove 'cn', type account, login, web will tip "working", but I cann't login success.

How to fix it, FF version 83.0, macOs 10.15

Asked by Potato 4 days ago

Sync Search Engine

Hello, Could you add a feature that would allow us to sync our search engine with the associated shortcuts to Firefox Sync. I would love to see this feature added. Thank … (read more)

Hello,

Could you add a feature that would allow us to sync our search engine with the associated shortcuts to Firefox Sync.

I would love to see this feature added.

Thank you

Asked by V 4 days ago

Password incorrect on new device

I recently purchased a new laptop. Wanting to have the same tabs, history and saved logins as my desktop, I wanted to sync my desktop Firefox account with the new laptop… (read more)

I recently purchased a new laptop. Wanting to have the same tabs, history and saved logins as my desktop, I wanted to sync my desktop Firefox account with the new laptop. Both are windows 10 and up to date version of Firefox. When attempt to sign in to Firefox on the laptop, I get an "Incorrect password" message. I'm using the same email on both computers (only have 1 email anyway) and have had the account and used Firefox for years. Anyone have an idea of what is going on? TIA!

Asked by brthompson55 4 days ago

Last reply by brthompson55 4 days ago

Too many Firefoxes

I recently uploaded macOS Big Sur onto my MacBook Air. At that point, my Firefox turned into a question mark on the tool bar and I have to sign in to Firefox Sync wheneve… (read more)

I recently uploaded macOS Big Sur onto my MacBook Air. At that point, my Firefox turned into a question mark on the tool bar and I have to sign in to Firefox Sync whenever I click on the question mark (which then becomes the Firefox symbol). Meanwhile, I clicked a link in an email, and this led to a second Firefox showing up in my toolbar. Both are Firefox browser 83.0, 64-bit, but the second one doesn't require signing in. However, the first one (the Sync) did retain my bookmarks. What is going on? And what do I do to just have one version of Firefox, preferably one that retains my bookmarks? Thanks for any advice!

Asked by stacey.evers 2 days ago

Issue Synching Mozilla Firefox Web Browser on New Computer

How do I resolve this issue? -I try to log-in to Synchc using e-mail and password. -I am taken to e-mail verification step. -I enter passcode I receive, then it refresh… (read more)

How do I resolve this issue? -I try to log-in to Synchc using e-mail and password. -I am taken to e-mail verification step. -I enter passcode I receive, then it refreshing to portal, showing older e-mail account and the message "incorrect password". -Repeating several times leads my account to freeze and the requirement to wait 15 minutes.

I am switching to a new work station, so this is a pretty big inconvenience :/

Asked by jthoma84 1 day ago

History deleted by Bitdefender, I have it on my phone, how to put it back

Hello, Bitdefender deleted my history (not telling me that it was my history he was going to delete), but everything is still on my Android phone. I removed the sync for … (read more)

Hello, Bitdefender deleted my history (not telling me that it was my history he was going to delete), but everything is still on my Android phone. I removed the sync for now, because I fear it would delete it on my phone too. How to put back the history on my computer? Thanks!

Asked by internet14 3 days ago

Last reply by internet14 1 day ago

How do I authenticate my Firefox Account?

Question in title. I cannot figure out which app I need to use, as when I use Google Authenticate it would either like a QR Code or a setup key, but I have neither. … (read more)

Question in title. I cannot figure out which app I need to use, as when I use Google Authenticate it would either like a QR Code or a setup key, but I have neither.

Asked by Neil 1 day ago

Passwords out of sync between FF 78 ESR and 82+

Hello, I'm using Firefox for Mac on several machines. Some of them run 78.4.1 esr and others are on the newest FF 82. Passwords and history are set to sync. I created a n… (read more)

Hello,

I'm using Firefox for Mac on several machines. Some of them run 78.4.1 esr and others are on the newest FF 82. Passwords and history are set to sync. I created a new login item in 78.4.1 esr however I don't see it in FF 82 which is reflected in the logins count: it's 92 in FF 78.4.1 esr while it's 91 in FF 82. FF 78 ESR doesn't use system proxy but its own. In the "Manage Devices" section it shows all my devices with every FF counterpart and the correct date and time last active.

Asked by scrutinizer1 1 week ago

Last reply by scrutinizer1 3 days ago