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I signed in but nothing restored (bookmarks, addons, passwords ..etc)

Hello, I've been using Firefox for really long time , and I'm the guy who usually install fresh system every couple of months today I fresh installed firefox and signed i… (read more)

Hello, I've been using Firefox for really long time , and I'm the guy who usually install fresh system every couple of months today I fresh installed firefox and signed in , got the code to email , confirmed but nothing synced , tried to close the browser and reopen it but still nothing came out tried to sign out and resign in , still nothing I checked my firefox account on my "firefox for ios" , I can see everything is there (bookmarks) so what should I do to restore everything ? thanks in advanced.

Asked by Bassel Taljo 4 days ago

Last reply by Bassel Taljo 3 days ago

FireFox Sync Error

As of today my Firefox won't sync across my Account and after checking my Logs i've found this: 1590314778759 Sync.Status DEBUG Status.login: error.login.reason.server =&… (read more)

As of today my Firefox won't sync across my Account and after checking my Logs i've found this:

1590314778759 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1590314778759 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1590314778759 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1590314778759 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1590318378759 1590314778760 Sync.ErrorHandler ERROR Sync encountered a login error 1590314778760 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1590314778760 Sync.SyncScheduler DEBUG Next sync in 4152050.966959851 ms. (why=schedule) 1590314778762 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1590314778762 Sync.Service DEBUG Not syncing: login returned false. 1590314778762 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

but i actually have no idea what that actually means?

Asked by SoH.ch|HF_Martini6.zh 5 days ago

Last reply by SoH.ch|HF_Martini6.zh 4 days ago

History of the synchronized devices - Firefox Sync

Hello everyone, I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the e… (read more)

Hello everyone,

I had Firefox Sync. on an old computer and I removed this computer from the devices synchronized around early September 2018. Is there a way to know the exact date when I've removed this synchronization ? It would help me a lot to know that.

Also, is there a way to know from which device bookmarks/history/preferences have been added/modified. I'd like to show that all the bookmarks I've added to my account have been added from my current device.

Thanks a lot for your precious help, Best regards, Quentin

Asked by quent.mondot 6 days ago

Firefox Sync does not work after waking up computer from sleep mode.

Firefox sync never works after waking up computer from sleep mode. I always use my computer with sleep-mode, I rarely shut-down my computer. So I never terminate my Firef… (read more)

Firefox sync never works after waking up computer from sleep mode. I always use my computer with sleep-mode, I rarely shut-down my computer. So I never terminate my Firefox sessions or close it completely. After waking up computer from sleep mode, You are expected to continue working from where you left off. So you continue to sync your bookmarks and so on. But Firefox Sync never synchronizes your bookmarks or data in the situation after waking up computer from sleep mode. It is a big problem. I think Firefox sync service can not handle or recognise the computer sleep-mode.

Asked by Mekin 6 days ago

[Account] Unable to remove duplicate phone

This is about my Firefox Account in general, not specific to a product. I just looked into the devices logged into my Firefox Account and noticed that my phone is in ther… (read more)

This is about my Firefox Account in general, not specific to a product.

I just looked into the devices logged into my Firefox Account and noticed that my phone is in there twice. I think this happened because I used Firefox Nightly and Firefox Preview Nightly. When I tried to disconnect the old duplicate there is an error message "Invalid parameter: refreshTokenId" in the popup about the reason. So I can't remove the duplicate.

Asked by Fabian Gurtner 4 days ago

Not syncing between computers

Since the latest upgrade, Firefox is not syncing tabs between computers. It recognizes that the computers are synced, but there is no longer an option to go to tabs on t… (read more)

Since the latest upgrade, Firefox is not syncing tabs between computers. It recognizes that the computers are synced, but there is no longer an option to go to tabs on the other computer.

Asked by platonicadv 2 days ago

Missing device in synchonized device list to transfer tabs

I have two computers: one personal (HP), one from my work (MBP). I quit my job a few weeks back but still had my MBP in case they needed something. I continued to use it … (read more)

I have two computers: one personal (HP), one from my work (MBP). I quit my job a few weeks back but still had my MBP in case they needed something. I continued to use it and I had to return it back yesterday.

I synchronized my tabs using Firefox Sync on the MBP and could see them well on my HP. I formatted the MBP and returned it, without disconnecting my Firefox account. I got back home and tried this morning to load on my HP the tabs I had on my MBP, but it is not listed anymore. (Surprisingly, some other device I didn't touch for 2 or 3 weeks is still listed, even though it's not connected.) I tried on another device to connect my Firefo account, thinking it would propose me to open a session have somewhere else, but the MBP session isn't listed there either.

I can't lose all the researches I made during the last few weeks :S I turned my side project into a full time job, I need them.

Is there any way to retrieve somehow the tabs I had open on the MBP? Is there a way to get from the Sync server any copy they have for my devices? Does Firefox writes to disk what it gets when listing the data of synchronized devices, so I could try to look into the deleted files on my disk?

Help or ideas much appreciated!

Asked by jg.buret 2 days ago

My email address is in use by another Firefox account user?

I just tried to add a secondary email address to my Firefox account and get an error message stating that this email address is in use by another Firefox account user (al… (read more)

I just tried to add a secondary email address to my Firefox account and get an error message stating that this email address is in use by another Firefox account user (already verified by another user).

Is there a way of finding out which account it is registered to? I can't recall ever using this email address in Firefox before?

Thanks

Asked by Grant Prowse 1 day ago

Problems with loggin in to my account / sync

Hi! I recently tried to sync my tablet and my phone with my PC. When I try to log in to my account, I get this error: https://gyazo.com/a409672f775b6a0c22309e7020b507b5 (… (read more)

Hi! I recently tried to sync my tablet and my phone with my PC. When I try to log in to my account, I get this error: https://gyazo.com/a409672f775b6a0c22309e7020b507b5 (fout means error in english) I can not login on my pc, and when I try to sync from my phone it does not work either. I tried to delete my account, then make it again and it did not work. Reinstalling / restarting my pc does not work either. Help!

Greetings, Jeffrey

Asked by jeffreyzwiers17 14 hours ago

Firefox will not sync cloud data to new sign-in on my desktop

Essentially I had to reset my PC and restore it. However I did not have the intelligence to make a copy of my Firefox data / bookmarks / passwords etc. I always have sync… (read more)

Essentially I had to reset my PC and restore it. However I did not have the intelligence to make a copy of my Firefox data / bookmarks / passwords etc.

I always have sync turned on and I assumed that when I logged back into my account after the restore my data would sync back down. Unfortunately for the life of me I can not get firefox to sync to my browser.

It's the only PC I had with Firefox so I can even restore from a different device. I'm at a loss as to what I could possible do at this stage.

Asked by Zeeshan 23 hours ago

Last reply by Zeeshan 9 hours ago

Using an secondary email adress as a new account

Hi, I had an second email address added to my account. I removed it, because I want a second account for this address. But this is not possible. If I want to create a… (read more)

Hi,

I had an second email address added to my account.

I removed it, because I want a second account for this address.

But this is not possible.

If I want to create a new account through the firefox interface, it seems like it is still connected to my old account. If I want to initiate a password reset, this is not possible.

What can I do?

Asked by kb15 8 hours ago

Passwords

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise… (read more)

Hi. 2 issues. Was using Lastpass but too wonky. I exported all user names, websites and passwords to my Mac desktop in .CSV and .PDF How can I import these into lockwise? Also, My desktop is a Mac and my email is cox.net My phone is Android with Gmail.com. How can I merge the two? I've stopped using Safari because I can't get my passwords on my phone...and i refuse to switch to Iphone. Love my Android. Any help? Thank y'all very much.

Asked by sealevel2 1 hour ago