Firefox Support Forum

My firefox is NOT syncing at all. I disconnected and reconnected already. I have signed in and out just fine I assume since it says firefox will begin to sync in a moment. however none of my bookmarks have resynced, none of my passwords, my address, nothing has seemed to transfered over. I recently got a ssd and installed windows on it.

I even went to about:sync-log and there is literally nothing there..

Index of file:///C:/Users/****/AppData/Roaming/Mozilla/Firefox/Profiles/62f7oxpz.default/weave/logs/

Up to higher level directory Name Size Last Modified

I have been using Firefox Sync since it was an extension called Weave and it has worked perfectly until now.

I was using Firefox Aurora on Ubuntu 14.04 but I had to uninstall Ubuntu completely from my computer and install Windows 7. The point is that on Windows I tried with Firefox Aurora (34) and Release (32) to recover my bookmarks and none of them is syncing. Everything looks to work fine, even I can see a message saying "Firefox will begin syncing momentarily" after logging in with my account but that never happens. It says it's correctly synced but I never get the bookmarks/history from my old Ubuntu.

I have more devices connected to my account but only can access one them right now, it is my Android phone where I have Firefox Beta (33). There everything works fine, I have my bookmarks as they were in my Ubuntu.

Any idea what's going on? Let me know if you need any other information.

Hello, every time I start Firefox I get a message on the window bottom, saying "Sync encountered an error while synchronising: Incorrect account name or password. Sync will automatically retry this action.", with a "Preferences" button next to it. Then I have to type in my password in order to make Sync work again. I've posted a sync-log here: http://pastebin.mozilla.org/8251391

Any suggestions?

With the new Firefox 58, several data files have been changed.
cert8.db changed to cert9.db | key3.db changed to key4.db
and others. The new data files will be using a different format.
So does this mean Firefox 58 will not be able to share data with other Firefox versions?

When opening a FireFox Sinc account I accidently entered 1 in the age field and received the massage ' Cannot create account. You must meet certain age requirements to create a Firefox Account.' When I tried again to open an account i keep getting the same message. Please advise how I can now open an account.

I have a new computer, with the latest firefox browser. My old computer also has the latest firefox browser. and want I need to sync the firefox browser to my old computer's latest browser. I have set up the syncing process on both the old and new browsers. When I try to manage the syncing on both computers nothing happens. I need step by step instructions on how to get all by old bookmarks, passwords, history, tabs, add ons, etc. to the new computer.

Thanks, Jennheather

I like that Firefox Sync can synchronize which addons are installed in my browsers, but I don't like that it insists on also synchronizing their enabled/disabled status.

I have a desktop, a laptop and a work computer, and I can't or don't want to run all addons everywhere. For example, I want to run NoScript at work, but I don't want to run it at home because I have something implemented at the router level.

Do I have any options besides throwing the baby out with the bathwater by disabling addon sync altogether?

Okay so I have been successfully using Firefox's sync option for a few years now. For a while there I did not have a stable device and so I was using other's machines to get things done. This is when Sync really came in handy. As well, I used it for maintaining information between mobile and home devices. Last month I got a new phone and a new laptop. In the last couple of days I got around to reconnecting with my sync account and NOTHING. My firefox them has not come up, NONE of my bookmarks are loading... it's as if it is a whole new account.

Notion - After my tablet was robbed, I decided to change all my passwords. When I eventually got around to connecting my new phone and laptop, I could not remember that new password. So, I had to reset and create a new one. I have a feeling this is the cause of my issue. Please advise. Is there a way for me to recover that data? It's not so much the theme, the logins or whatever, it's just the bookmarks. Literally years of bookmarks... gone. I gave up making the bookmark backups when I really got used to sync - it was just so goddamn handy. Now, I have a bookmark backup from like two or three years ago saved somewhere. But, my main concern are the book marks from the last two years - I've started college yet again.

Any and all information would be greatly appreciated.

Thanks :)

D

Hi, Firefox sync was working perfectly fine until recently. Now every time i click on sync i get a 500 Error. Using Firefox 39 and about:accounts?entrypoint=menubar I get a 500 error. If I try going to https://accounts.firefox.com in Firefox I also get a 500 error.

I also have the same browser setup on 2 other computers and so far they seem to work just fine ( so far ) however my main browser will not sync anymore. Looked every where for answers but all i can find is a lot of people with the same problem but not fix ????

Hi,

A few days ago, I was suddenly logged out from Sync and unable to login anymore on my professional computer. When I try to login and click on the confirmation link in the e-mail, it says «Error 500 - We've been informed etc» I tried to restart my browser (which is up to date, 58.0.2 / 64 bits) and even to delete and create a new profile, but it doesn't work. It's been several days now.

No problems with Sync on my other computers and smartphone.

/

Hello everybody,

I wanted to upgrade my Firefox Sync account from the old to the new version. Unfortunately the login page does not load on my laptop. On my Android devices everything is working fine, so I could already set up the new account from there, I just can't login to my new sync account on my laptop. I am running Firefox 33.1 on Windows 8.1 Pro 64bit.

The about:accounts landing page loads as normal, but clicking on the button to log in does not load the login form, the white box just stays empty. I asked my dear friend Google who gave me some answers (seems to be a common problem...), but none of them helped me.

The debugging console displays the error "SecurityError: The operation is insecure" directly after loading about:accounts?action=signin. Opening https://accounts.firefox.com/signin and https://accounts.firefox.com/signup also results in the same error and an empty white box. https://accounts.firefox.com/legal/privacy works as normal though.

I did not find a solution to work around that SecurityError up to now.

Or can I just delete my settings and data from the Firefox folder containing my user profile only on this computer, leaving the browser installed, but not showing my settings?

I want to make sure that all of my settings and data will still be saved in my Mozilla Firefox account, so that I can install the browser on a different computer and be able to sign into my account to see all of my bookmarks, etc.

I cannot get Firefox Sync to actually sync between Firefox on my iPhone and Firefox on my desktop computer. I've signed in and out multiple times and when I manually perform a sync, it will complete successfully, but when I look for synced tabs, they are empty on both my computer and iPhone.

I've googled everything that I can think of and none of these solutions have worked. It's been many versions of Firefox previous, but I seem to remember that it did work back when Firefox was first released on iOS.

Firefox 58.0, two windows 10 computers (desktop & laptop). Want to remove ALL bookmarks from laptop before I sync both computers. Goal is for computer (desktop) full of bookmarks to sync with computer laptop with no bookmarks.

Thank YOU for your time and assistance!!

Hi. Before to re-install Windows, I saved my Firefox Sync Key. After windows installation, I can't to access my firefox sync account to get my bookmarks! It says: unknown account, register! But I have a KEY, I need my bookmarks back!

Help me, please, to recovery my bookmarks back! Thanks.

This has been happening since the last update. Currently on v38.0.1 for desktop PC. I do not see this message when using an Android tablet, and bookmarks and passwords appear to be synched.

The message then offers the Preference button. When I click the button, the message disappears. Will reappear when accessing a new tab.

Thanks for help on this.