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New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (read more)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Asked by Fozzie777 2 months ago

Last reply by cor-el 2 months ago

  • Archived

Finding Password

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've… (read more)

Is there a way for me to test out passwords without having to wait 15 minutes after testing out a few? I lost my password but there are usually a few combinations so I've been trying to brute force it but it just doesn't workout. Thankfully I have a backup profile but it is rather old and I'd like to sync stuff to that account but I also don't want to wipe my data because I have quite a few new bookmarks and things I keep to remind myself of stuff (I have way too many bookmarks). Thanks

Asked by mxnmnmpanda35 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

I forgot my Mozilla Password Account and I fear resetting it will delete my web history.

Recently, I installed an SSD on my computer, which also has my old HHD with my current Firefox account Information. However, after having had this for a long while, I hav… (read more)

Recently, I installed an SSD on my computer, which also has my old HHD with my current Firefox account Information.

However, after having had this for a long while, I have forgotten my password and have no recovery keys. I have tried backing up my history, but all I managed to backup was my bookmarks and passwords.

If I were to reset my Sync password in the HHD before switching to the SSD, will I lose all my history and cookies? Is there any other way to manually backup my data without using Sync, or at least to make sure resetting my password won't result in my account data being lost?

Any help or suggestion is appreciated.

Asked by r.posso 6 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 6 months ago

  • Archived

Firefox Sync not working

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem… (read more)

hey I used Firefox in my previous Windows, and even though the sync section of my account was active, I can not recover the data now. Is there a way to solve this problem?

Asked by Pouryanno 1 year ago

Last reply by Dale 11 months ago

  • Archived

Lost password

I am trying to fix a situation on my parents computer that uses Firefox. We had to uninstall Firefox, reboot and reinstall the Firefox browser. After doing this I expec… (read more)

I am trying to fix a situation on my parents computer that uses Firefox. We had to uninstall Firefox, reboot and reinstall the Firefox browser. After doing this I expected to be able to "Login" using her email and password, she had lost her password so I assumed there would be a "forgot password" link available to recover it. Instead this was not an option, after entering email it went straight to an option to enter a new password. There does not appear to be a point to recover a lost password, or to enter it in a new login after doing a new install. I found some tips while doing a Google search that instructed to click on the user icon in the toolbar and a reset would be there but that was not available either. Any suggestions.

Asked by Randy39 10 months ago

Last reply by FredMcD 10 months ago

Upgrade to V89 lost all usernames and passwords

I lost all usernames and passwords. It wasn't even saving new passwords. Created Firefox account and logged in and now I have two (out of hundreds). How can I import f… (read more)

I lost all usernames and passwords. It wasn't even saving new passwords. Created Firefox account and logged in and now I have two (out of hundreds). How can I import from my old logins.json and key3.db (or key4.db) into Firefox Lockwise? I've set the config to be able to import from file, but all it wants are .csv and when I point it at logins.json it fails. Help!

Asked by david.stein 5 months ago

Last reply by cor-el 5 months ago

sync isn't working at all

Just reinstalled my pc, never used a sync from file I always do it that way. 1. download ff 2. login 3. synced it fails at step 3, it just doesn't do anything at all, al… (read more)

Just reinstalled my pc, never used a sync from file I always do it that way.

1. download ff 2. login 3. synced

it fails at step 3, it just doesn't do anything at all, all I can see is my profile picture but nothing else, no bookmarks, no history, no addons, anything

I tried to sync on with my mobile, but there is literally nothing to sync.. I never used a backup file or anything

what should I do to get my addons and bookmarks back?

thanks

Asked by Cooller 3 months ago

Last reply by cor-el 3 months ago

my data

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &........... is not coming or is not syncing please help me thanks … (read more)

hi i Change my windows and i sing in my fire fox account but my password & my bookmark &...........

is not coming or is not syncing  please help me 

thanks Adrian

Asked by Adrian 1 month ago

Last reply by Seburo 1 month ago

My laptop died, I've got a new one, but Firefox Sync won't bring bookmarks & others into the new laptop

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing… (read more)

Hello! As said, my laptop died suddenly a day ago. I had Firefox Sync activated. I have now installed Firefox in the new machine, logged into Sync but Sync is not syncing anything. Not even being able to "see" that I had a laptop before.

Any options to bring back my bookmarks?

Asked by eduardogulias 2 weeks ago

Last reply by Bithiah 1 week ago

  • Archived

"Sorry. We’ve locked your account". -> How do I reopen my account?

Hi I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email acc… (read more)

Hi

I have been locked out of my firefox account: I can log in, but I can't sync my saved passwords, bookmarks, search history and so on. I now have access to my email account again: xxx@sol.dk - but how do I unlocke it, so that I can sync my stuff to my new, re-installed firefox browser??

When I press the link 'let us know' (see photo), I'm redirected to this page: https://support.mozilla.org/en-US/ And I'm stuck, I can't seem to figure out how to solve this..

Hope you can help me! Kind regards

Asked by blomstergirl 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Bookmarks missing from other computer

Hello, I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my a… (read more)

Hello,

I was a little surprised to see that my current computer hasn't reflected the updated bookmarks which I bookmarked on my other computer with being logged into my account as well which I thought would be the case after syncing Firefox on my current computer. I'm not too sure of how to get around this since I checked Firefox on my laptop which I used recently and had the recent bookmarks listed but not on my other computer where I'm on now. Hope you can help me figure out how to get around this outside of trying to sync my information which I haven't had much luck with. Thank you.

Asked by Anduma22 7 months ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 7 months ago

  • Archived

bookmarks disappeared

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help m… (read more)

hello. I had a lot of bookmarks and used them often. reinstalled the system, installed firefox and logged into the account. pressed sync but no bookmarks appeared. help me please

Asked by F7-KNIX 7 months ago

Last reply by timo16 7 months ago

Old devices cannot be removed from synced devices list

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from th… (read more)

On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Asked by freeman12 4 months ago

Last reply by FredMcD 4 months ago

"Send Tab to Device" missing from right-click menu

I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of … (read more)

I normally use Firefox Beta. Ever since upgrading to v92 the option to Send Tab to Device has been missing when I right-click on a tab. I've downloaded other versions of Firefox and the issue seems to follow me out of Beta and into the regular release. I've seen other people having issues with syncing and sending tabs between devices as of late, but no one seemed to be completely missing the option to do so.

Asked by vtardiff 3 months ago

Last reply by AliAardvark 1 month ago

2fa e-mail code

how do i-if i can-get a/the 2fa e-mail code in my gmail e-mail inbox rather than/instead of a/the qr code for f.f.'s mobile? i can't use the qr code on the cameras on my … (read more)

how do i-if i can-get a/the 2fa e-mail code in my gmail e-mail inbox rather than/instead of a/the qr code for f.f.'s mobile? i can't use the qr code on the cameras on my devices and new smartphone since they won't work or sync properly! i'm simply just/only transferring my f.f. browsing history from a windows 10 desktop pc, which is/ has been very slow recently, to my newer windows 7 laptop pc here, which is much faster and not cluttered! i've been using mozilla's firefox ever since 2006/15 years now-it's terrific/great! i thank your fine group there and do have a great/nice day there! again thanks! mike k.(ondash)

Asked by mmikus2k 3 months ago

Last reply by cor-el 3 months ago

Проблема со входом.

Добрый день. Не могу войти в свой аккаунт ... @gmail.com . Стоит двухэтапная аутентификация, и я не помню свой десятизначный пароль от входа. А приложение для аутентифика… (read more)

Добрый день. Не могу войти в свой аккаунт ... @gmail.com . Стоит двухэтапная аутентификация, и я не помню свой десятизначный пароль от входа. А приложение для аутентификации было удалено, и код узнать не могу. Можно ли через почту ... @gmail.com как-то восстановить вход в аккаунт?

Asked by woodcraft-room 2 months ago

Last reply by FredMcD 2 months ago

Sorry. We’ve locked your account.

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we… (read more)

Hey I was just trying to login to my account after I created a new windows and I got this issue The confirmation email we sent to *********@gmail.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account

Well can you just unlock my account as I know the password and have big data needed there. Also this email is closed by google and I mean closed not forgotten so it won't receive any emails.

Asked by lreed5033 5 days ago

Last reply by Bithiah 1 day ago