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we cannot get firefox installed on our new laptop with windows 8, what do we need to do?

I have a Windows 8.1 platform on a new computer. When we try to download firefox the button comes up to push run. After that Norton scans and states that it is safe but… (read more)

I have a Windows 8.1 platform on a new computer. When we try to download firefox the button comes up to push run. After that Norton scans and states that it is safe but a new program with very few people using it. I click on the spot saying that it is safe, and it goes away, but the program doesn't run. I've also tried to download it and then run. it will download but when I try to run it Norton comes up and the same thing as above happens. I've also tried turning off Norton for 1 hour and tried the same 2 things as above with the same results.

Asked by DeaDea 7 years ago

Answered by jscher2000 7 years ago

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Firefox installer not working for Windows 8.1?

I downloaded the latest Firefox installer and tried to run it. I got the Windows prompt to accept the software install, and then...... nothing. The installer never runs… (read more)

I downloaded the latest Firefox installer and tried to run it. I got the Windows prompt to accept the software install, and then...... nothing. The installer never runs. Does anyone know what seems to be the issue?

Asked by akeroksauren 7 years ago

Answered by jscher2000 7 years ago

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The update didn't update; I downloaded the whole instead as instructed and it won't run. Now what?

I am looking for advice: I wanted to update firefox - the updates (it described itself as 'security') failed. I looked on this website for advice. It said to download the… (read more)

I am looking for advice: I wanted to update firefox - the updates (it described itself as 'security') failed. I looked on this website for advice. It said to download the whole version. I did this and the file won't run. I cannot update the browser or load on a new version. This is raising red flags in my brain (wrongly or rightly). I know of all sorts of things I could try but having had security issues recently, I would appreciate guidance / wisdom on the matter. I may be paranoid but it looks like there is something wrong. The old version of my browser is running ok for now. Please help.

Asked by poppymary 7 years ago

Answered by cor-el 7 years ago

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Silent Install Firefox 29 Windows

I've been scouring the internet for a while looking for a way to do a silent install of Firefox via command-line. As I have come to find out, the -ms and /INI methods onl… (read more)

I've been scouring the internet for a while looking for a way to do a silent install of Firefox via command-line. As I have come to find out, the -ms and /INI methods only work in much older versions of Firefox.

When I try the -ms silent install, the first half of the install works fine, until it gets to the second half. As it appears, the second half first asks for the admin password (which is doesn't need), then it proceeds with the very visible second half of the install (another click to download and install Firefox and another useless ask for the admin password).

What I think is happening is that the first installer is actually just installing another installer (into the appdata/temp folder) then opening that installer, and deleting it when it's done. This second installer doesn't support the -ms command when run on it's own.

Anyone got any ideas?

Asked by Danegraphics 7 years ago

Answered by Danegraphics 7 years ago

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Is my download of firefox being throttled down by my ISP?

My internet connection is fine, my computer is well maintained and working optimally, but whenever I attempt to download firefox so I can stop using IE (which is absolute… (read more)

My internet connection is fine, my computer is well maintained and working optimally, but whenever I attempt to download firefox so I can stop using IE (which is absolute garbage), it downloads at about 3kb/s. Is this a problem with the open source software or is my ISP throttling down mozilla?

Asked by pbaldwin 6 years ago

Answered by CoryMH 6 years ago

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Download Interruption Upon Installing from Flashkey

I'm trying to download firefox to a USB drive and put it onto another machine that does not have internet access. The problem: I keep getting the "download interrupted" e… (read more)

I'm trying to download firefox to a USB drive and put it onto another machine that does not have internet access. The problem: I keep getting the "download interrupted" error and from the looks of things, it's not even beginning to download. The installer will open and appears to be preparing to download, but never actually starts downloading. It idles for a few minutes on the initial screen from running the Setup application and finally prompts that the download was interrupted. Any suggestions?

Asked by Jfowler0790 7 years ago

Answered by the-edmeister 7 years ago

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Why can I not install Firefox anymore using -ms?

I use to be able to install the downloaded versions of Mozilla Firefox using a simple switch on the command line. The switch was -ms. It worked great through, I think,… (read more)

I use to be able to install the downloaded versions of Mozilla Firefox using a simple switch on the command line. The switch was -ms. It worked great through, I think, version 24.0. No versions after that have worked. Is there a reason? It there an "easy" workaround? I've seen stuff that tells you create a config file and add it to the install. Surely there is an easier way? Anybody know something that will work? Appreciate any help with this.

Asked by Kcoats2 7 years ago

Answered by FredMcD 7 years ago

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firefox 23 won't download on vista

After firefox undated itself the browser will open but not connect. I uninstalled firefox and then attempted to reinstall. I now get the message that firefox installer co… (read more)

After firefox undated itself the browser will open but not connect. I uninstalled firefox and then attempted to reinstall. I now get the message that firefox installer could not be downloaded.

Asked by donohuem54 8 years ago

Answered by philipp 8 years ago

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Can't download firefox on my HP Pavilion dv9543d Notebook

It downloads to 97% then starts over. I have been using firefox on my desktop pc for a long time, but cant't get it installed on my notebook. I have deactivated eset fire… (read more)

It downloads to 97% then starts over. I have been using firefox on my desktop pc for a long time, but cant't get it installed on my notebook. I have deactivated eset firewall and windows defender still no go. IE 11 does work.

Asked by sailjoe 6 years ago

Answered by James 6 years ago

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Why does it just keep saying "Downloading Firefox" for hours?

I am downloading from Explorer. It just keeps saying Downloading Firefox after I double click on the installer. It goes on for hours and hours. It is ironic that it tells… (read more)

I am downloading from Explorer. It just keeps saying Downloading Firefox after I double click on the installer. It goes on for hours and hours. It is ironic that it tells me that "you're about to enjoy the very latest in speed, flexibility and security so you're always in control." Please help.

Asked by mikefirefox1 6 years ago

Answered by jscher2000 6 years ago

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upgrades to 31.0 times out during install

Hi, We are trying to update our clients to vers 31.0, the update seems to timeout during install. This appears to be related to the proxy server, is it possible to get a… (read more)

Hi, We are trying to update our clients to vers 31.0, the update seems to timeout during install. This appears to be related to the proxy server, is it possible to get a whitelist of sites to be added?

Thanks, Joe

Asked by jkarban 7 years ago

Answered by FredMcD 7 years ago

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where can i find a complete offline firefox install.

I had to bend over backwards to get firefox 3 on my work machine. We cannot download exe files at work so i had to do it on my phone and usb it in give my self machine ad… (read more)

I had to bend over backwards to get firefox 3 on my work machine. We cannot download exe files at work so i had to do it on my phone and usb it in give my self machine admin rights and install. I want the latest version but the installer appears to be downloading files during the installation this is blocked at work. i am lookig for alternative install file. Why is downloading mid installation? Why do i have to download something that downloads something why cant i just download it all on my phone then move it over . Please help

Asked by martin34581 6 years ago

Answered by philipp 6 years ago

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MY FF22 wont INSTALL.....I have tried everything but nothing happens.

My daughters Laptop is running Vista OS. FF version 6. I went to update her browser... I downloaded from the green button got a binary file called setup stub. went to ins… (read more)

My daughters Laptop is running Vista OS. FF version 6.

I went to update her browser...

I downloaded from the green button got a binary file called setup stub. went to install.... PC asked if ok to run I sed yes but got NO install. ....Nothing....I went back and started my browser in safe mode with any plugins etc disabled and still nothing happened I even told my a/v to disable....still nothing.... how do I get it to Install???? .*BEYOND FRUSTRATED.*

Asked by kccat5 8 years ago

Answered by kobe 8 years ago

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Unable to install from setup stub on win 10.

unable to install from setup stub (36.0.1)on win 10. Older Firefox setup (14.0.1) worked fine, and was able to update to latest version. Was getting message saying I coul… (read more)

unable to install from setup stub (36.0.1)on win 10. Older Firefox setup (14.0.1) worked fine, and was able to update to latest version. Was getting message saying I couldn't write to the drive (D:), yet 14.0.1 installed without issue, I then updated and synced again without issue

Asked by Mal-Brown 6 years ago

Answered by ideato 6 years ago

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How can I do a silent install of Firefox 23 since the -ms switch doesn't work?

I have been able to do a silent install of all the previous versions of Firefox using the -ms switch. But when I use it on the new version, the user interface comes up a… (read more)

I have been able to do a silent install of all the previous versions of Firefox using the -ms switch. But when I use it on the new version, the user interface comes up and it never did that before. I have tried different silent switches but non of them worked.

Asked by gmorris5 8 years ago

Answered by kobe 8 years ago

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After clicking "run" I do not get the setup wizard; I get a firefox setup stub 26.exe file in my downloads folder...?

After opening the stub file I get a message asking if I want to allow the following program to make changes to this computer. After clicking "YES" the message window clos… (read more)

After opening the stub file I get a message asking if I want to allow the following program to make changes to this computer. After clicking "YES" the message window closes, a smaller message window flashes on and off, followed by nothing...

Asked by Solomon.D 7 years ago

Answered by philipp 7 years ago

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Unable to Update from Version 30 to Version 31

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7 When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. E… (read more)

Running Windows XP Professional version 2002, with SP 3 ESET NOD32 antivirus 7


When I try to Update Firefox to Version 31 the files are downloaded but fail to instal. Error message says "failed to install".

If I try to instal version 31 from scratch the installer runs for ages downloading files then fails to complete the instalation.

Any Ideas welcome, Phil

Asked by Phil_B 7 years ago

Answered by user633449 7 years ago