Firefox Support Forum

For long time keep saying looks like your using an older version of Firefox. Numerous times I have tried to install Adobe Flash plug in, both with Firefox and at Adobe site. I am on Linux 32 bit, not 64, all details I find are for 64 bit. https://support.mozilla.org/en-US/questions/759565 I think the problem may lie here but I do not see the solution for 32 bit. Looks like maybe 2 plug ins? Anyway I need help. It's problematic with all the extra steps with the issue as you can imagine. I tried starting from scratch with Firefox, does not work, seems more like 52 card pick up....if you know that game. I'd like a solution if you have one. Thanks.

I don't like the animation firefox's using to go fullscreen. I disabled "browser.fullscreen.animateUp" by changing value to zero. Now the problem is I don't see tab bar when I hover mouse on top of screen. This option is not simply disabling the animation but also my access to tab bar in fullscreen. Is there a work around? Thanks.

I can't get the View Pocket List option in my bookmarks and this is driving me nuts especially with the add-on removed. So now I have no one-click access to my list of saved items in Pocket. Am using Firefox 38.0.5 GB desktop version at home and Firefox 38.0.5 GB portableapps version at work. Appreciate some help on this matter. Thanks!

I use FirefoxDeveloperEdition 40.0a2, with OSX 10.10.3. After I set a youtube video to full screen and then return to normal view, the toolbar ( Bookmarks ) is gone. Everything is still set the way it is supposed to ( display toolbar and so on ). After I restart firefox everything is back to normal. I removed all disabled all addons, but it did not change anything. Any Ideas how to solve this?

One installation of Firefox 38.0.5 on windows 8.1 does not display spinner box controls (see attached image). They are there but with 1 or 2 pix height as clicking the grey bar sometimes increases and sometimes decreases the numeric value.

Tried creating a new profile with no addons. Same problem. Haven't tried reinstalling Firefox yet.

This is not a problem with the website as this occurs on all sites with this type of form element.

It is also probably not a Firefox bug as I have Firefox 38.0.5 on Windows 7 at work that displays these form elements correctly.

Zoom (Ctrl +/-) does not change the erroneous appearance of the controls.

Any idea how to fix this?

I've used duolingo via firefox for months. Today the sound effects stopped working. They work fine on Safari. Firefox is my preferred browser, but I'll switch if I have to. Thanks

This is not so much a question, as an answer that some people desperately need.

Ever since Version 34, Firefox has done a superb job of restoring the tabs that the user has created, either on restarting Firefox (if that option is chosen) or on request.

The details of how to restore tabs are covered in Firefox's basic help online, and even how to deal with several crashes in a row (such as in an addon) ruin the normal backup file are also well explained.

However, today I accidentally pressed Alt+F4 twice on my poorly-designed keyboard and closed my main window, with 93 tabs, and another Firefox window as well. I'm not sure this is exactly what happened, but I lost all 93 of my tabs.

I read many of the postings in which people give various suggestions, but none worked. Every time I restored a version of the sessionstore.js file I saw the same lonely empty tab. Restoring prefs.js did nothing, and neither did making changes in the internal configuration constants.

I tried refreshing/resetting Firefox (which preserves bookmarks), but I still couldn't restore the tabs. It was now clear that the problem was in sessionstore.js (and all its backups) for sure.

I'm writing this for people who must restore their windows or tabs, and don't mind getting technical about it. That was my situation.

The solution was to realize that the sessionstore.js file contains JSON code, which is an efficient way to represent integers and strings arranged in a tree structure.

I figured there must be a JSON editor somewhere, and it turns out there is a great one available online, at www.jsoneditoronline.org . It can read a file on your computer, edit it, then save it back on your computer.

As soon as I viewed sessionstore.js in the editor, it was obvious how easy this was going to be. The top level of the tree is understandable. I simply grabbed the data representing the window with 93 tabs, and dragged it from the list of closed Firefox windows to the list of open windows. This automatically moved the history of each tab, and even the strings entered into forms.

After copying sessionstore.js back to the Firefox profile, I started Firefox one more time. The playing of Pandora signalled that my tabs were back and functioning once again.

Now, editing JSON code is not something that everyone is ready for. And your problem might not be reflected in the JSON tree so simply. But, for technical-minded people who don't want to lose their tabs or windows to a mistake or a crash, this technique can be just what's needed when everything else fails.

FF 48.0.2 Sample Code: Try to enter 1.9.17 which is a friday

<input onchange="wday(this.value);" type="text"> <script> function wday() { var x = wday.arguments[0].split("."); if (x[2].length<4) x[2] += 2000; var y = new Date(); y.setFullYear(x[2]); y.setMonth(x[1]-1); y.setDate(x[0]); var z = new Array("So","Mo","Di","Mi","Do","Fr","Sa"); alert("wrong "+z[y.getDay()]) wday2(wday.arguments) } function wday2() { var x = wday.arguments[0].split("."); if (x[2].length<4) x[2] += 2000; var y = new Date(); y.setDate(x[0]); y.setMonth(x[1]-1); y.setFullYear(x[2]); var z = new Array("So","Mo","Di","Mi","Do","Fr","Sa"); alert("correct "+z[y.getDay()]) } </script>

BTW: Same error with Chrome and Edge.

Hi

I use the windows On screen keyboard 95% of the time. And I like to place it generally in the middle of the window when using it. When I need to type into the search box, and even though the On screen keyboard is set to Always On Top, it always goes UNDER the dropdown search suggestions list, which blocks my ability to keep typing. I then have to stop typing and move the OSK to the right or left beyond the right or left edge of the search box, or move it to the very top of the window or very bottom out of the way of the dropdown. This then highlights the text I've already typed, forcing me to click at the end of it or start over (once I've moved the OSK out of it's way). Even if I have search suggestions turned off there is still a dropdown that blocks the OSK (the position/size/length of the search box along the top and the position of the OSK are where I like them bc of my poor vision). The address bar does the same thing. I want to know if there is a way to keep the dropdown search box UNDER the OSK while I'm typing? It's a long question I apologize, but it's a bit wordy to describe. see the photo and I'm sure you'll understand what I'm talking about. The OSK is always set to "Always On Top" in Win 7 prem.

thanks for your helpful reply mark

Firefox at latest level 38.0.5 and "Shockwave Flash" at 17.0.0.188...have reinstalled flash so many times now, it's so frustrating. Have also disabled protected mode AND unchecked hardware accelleration, but still have same inssue after re-starting Windows 7 PC 64 bit. Thanks for any suggestions of what to try next..... maybe use adobe flash uninstall utility and instructions https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html and then try another fresh install after shutdown and reboot ? Nick

Dear, i can't anymore find the Command-H keystroke to hide Firefox on OSX. In Firefox menu only the quit command left. Is there any way to fix it?

Bests, Daniel o

HEY! Are you going to fix this problem? It's been nearly a month and no solutions!? It's a really big pain and I will just use another browser if you aren't going to fix it. Please send an update SOON.

Just recently I started having a problem (in the last week or so). I set my default Amazon kindle device. I buy a Kindle book. The default kindle device is reset (none of the devices are the default one). I have cleared cache and history. No affect. Tried this on another PC and got the same error. Tried it in IE and no error - default device remained set. So there is something in maybe the latest version of FF that is causing that default device setting to be lost? (I have not been able to determine exactly where the default Kindle device setting is kept, but it seems to be in the browser since FF does not work and IE does work on my PC).

This is not technically a PROBLEM per se , but hopefully more of a possible SOLUTION for a general problem, for some users anyway.

I had been fighting a problem with FireFox updates (I thought) having disabled my Cut-and-Paste ability from practically any webpage to my word processing products (like "Microsoft's Word"). The Cut-and-Paste feature would work if pasted to Window's Notepad, but not to Word. After lots of searching, I found (by accident) a feature in the Environment Backup Extension (FEBE) AddOn feature for Firefox to be causing the problem (for me). Using the "about:config" feature, I searched for "clipboard". I then reset (toggled) the "extensions.febe.copyToClipboard" from "false" to "true". The problem went away. I don't know what issue this may be affecting in the AddOn, but I can do more without FEBE than I can Cut-and-Paste not working.

edited by a moderator to remove the line indentation which messed up page formatting

I'm using Windows 7 64-bit, latest version of Firefox.

www.vine.co won't load, it just shows this loading circle you can see in the attached file, forever. The website loads just fine in other browsers.

I've tried to load the website with different profiles, safe mode and even in a different PC. The result is the same.

The strange thing is that I'm able to see embedded vines in sites like Twitter, but if I click the "View on the web" link, it won't load.

Please help me.

Every time I clear my cookies I have to re-enter my login information when I want to do online banking. Is it possible to clear the cookies and still leave my banking info available

So, my separators disappear and appear again when I'm scrolling in the bookmarks' sidebar. It doesn't happen always, but sometimes it does. Right now, I don't have any add-ons, so I don't know why is this happening.

When I go and click them with the mouse they appear.

What should I do?

Hello,

I've been using my own Sync 1.5 server since January without having any issue until this week.

I am unable to sync my clients, getting the "Sync encountered an error while synching: Unknown error, Sync will try again automatically."

Here's the log: https://pastebin.mozilla.org/8836193

The problem seems to happen at line 101 (on pastebin).

Here's some more info about my setup.

Syncserver 1.5.2 installed on a local server running on Linux.

I have 1 Windows client, 2 Linux clients. None of them can sync. All uses Firefox 38.0.

Any help would be appreciated. Thanks, Phil