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Firefox crashes mac?

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force qui… (read more)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

Asked by houseofderron 6 months ago

Answered by FredMcD 6 months ago

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One site I visit freezes up all tabs in Firefox when I navigate to the website

One site that I visit is freezing up. This has only started to happen in the past two days. The size is Adam4Adam.com. I have tried troubleshooting mode. I have clear… (read more)

One site that I visit is freezing up. This has only started to happen in the past two days. The size is Adam4Adam.com. I have tried troubleshooting mode. I have cleared my cache and my cookies. The site in the process of loading up freezes. What's more, is that not only that site freezes. All my open tabs in Firefox freezes when I load that site.

Please let me know if you can help.

Many thanks.

Asked by TonyG 6 months ago

Answered by TonyG 6 months ago

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www.wp.pl portal not working correctly anymore

Hello, since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It… (read more)

Hello,

since a week or so portal I frequently use - www.wp.pl started to work really slow. It crashes all the time, browser becomes inoperative, closes by itself, etc. It obviously happens to all pages, articles, services related to wp.pl. I cannot open a single page from wp.pl domain without issues. Before it was working completely fine, all of this started to occur for no reason. Also, it happens to wp.pl only. All other pages/portals/platforms function normally. I checked on different browsers - IE, Edge, Chrome and it works fine. I also cleared cache/cookies/browser history in Firefox and this didn't help at all. Therefore there must be something wrong with Firefox browser. Could you please investigate?

Thanks, Jacek

Asked by fjacek 8 months ago

Answered by fjacek 8 months ago

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Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (read more)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

Asked by reloadedx23 7 months ago

Last reply by reloadedx23 5 months ago

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Firefox reacts slower and becomes sluggish quickly

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish. It usually happens in YouTube or Twitch, but can also happen while scrolling with the … (read more)

A few weeks ago I noticed that browsing in Firefox started being slower / sluggish.

It usually happens in YouTube or Twitch, but can also happen while scrolling with the mouse in wikipedia for example.

Some examples: -When having a Twitch stream open, the stream is running fine, but when clicking and moving the volume slider on the player, it does not move smoothly, and with some delay. -When doing a bit more heavy browsing, sometimes a tab might get "stuck", for example, the twitch stream might start to buffer for a few seconds. I notice the buffering is not related to any bandwidth related issue. -Firefox reacts slower (or with a small delay) while moving between tabs, clicking on links, etc. This usually happens only after a few hours after launching and browsing with Firefox.

Most happen after a while since I launch Firefox. And by a while I mean maybe 2-3 hours, and I don't have a ton of tabs open. It becomes slower much, much faster than it used to in the past.

Now, sometimes it can take Firefox up to 30 seconds to close completely, before I can launch it again.

I had the same Extensions installed before these issues started happening.

I tried uninstalling Firefox completely, then manually deleting the remaining profile folder, and do a fresh install of the latest Firefox version.

I checked the Windows Task Manager, and it shows (14) processes under Firefox. Is this normal? I tried unticking the "Use recommended performance settings" and restarting Firefox, but it still reached (14) processes after a couple of minutes.


I am not sure if it is related to Firefox itself. My computer is 5 years old but functioning properly...

I did not check if similar issues happen on a different browser. I am just so used to Firefox.

I had a few weird bug in Windows 10, but those existed for a good while now, and are not similar to the ones I experience while browsing with Firefox. I didn't notice anything similar while watching video files in a Media Player.

I am not sure if it can be hardware related. All seem to be working properly...


I want to figure out what is causing this. If you need any more information let me know.

Asked by sata 8 months ago

Last reply by sata 8 months ago

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Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 year ago

Last reply by fidservant 1 year ago

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Firefox slow to load.

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open … (read more)

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas.

Asked by waltslagle 1 year ago

Last reply by FredMcD 1 year ago

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Slow Firefox

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM Video: MSI 3070 X3 System Drive: 250GB fast Samsung SSD, with 50% free. System OS: W10Pro_x64 21H1, Defender, no Firewall,… (read more)

System: MSI B640 Tomahawk. I5 10600KU 32GB RAM

Video: MSI 3070 X3

System Drive: 250GB fast Samsung SSD, with 50% free.

System OS: W10Pro_x64 21H1, Defender, no Firewall, no extra AV. Firefox_93.0_x64

Network: TYPE: Dedicated FIBER LAN Provider: Telenet Account Type: FIBER_200 Plus +


Addons: Adblock + µblock FBPurity Block Sender New Tab Override Cookie Manager and Cookie quick Manager Auto-High-Quality for youtube Ant Downloader Video Downloadhelper Cute Save Button WebP Image Converter Translate Web Page

Additional Information: Open Pinned Tabs: In between 25 and 60, depending on my current activities.

Tried: Disabling each add-on until all were off. Safe Start. Nothing helps.

Understandings: 1) No browser is made to run up to 60 open tabs (possibly even more)!!! 2) I run a "plethora" (compared to most users) if add-ons; these also bring the use speed down. 3) Resource used: 2GB (with "mere 30 pages" open.

BUT: DESPITE that: I ALSO understand that, considering my system and Network Type, it should not even be problematic with 200 pages open at once. 2GB over 32GB of RAM? Not the slightest issue (and it often runs at 4GB RAM in use). My CPU never runs half high, even when I have like 60 pages open: Should not be an issue then either. My Video Card has plenty resource over as well when at highest for me usage." Again, it should be no issue. My Fiber Netware? Telenet BVBA, Mechelen Test results: Ping: 5ms Jitter: 2ms Download: 904.2 Mbps Upload: 038.3 Mbps Not the best, not the worst, but for simple browsing, more than, I would assume, plenty.

So, what gives, what is the issue? No extreme strain on the system, no background high-resource issues, sure: one or two add-ons in Firefox but these as well do not strain my system, no AV issues, no Firewall issues (I turned that off, I fail to get the need for one as a house-dog-tree user), yet slow performance. Also, while 30'ish tabs running, 2GB used of RAM? My my, what the hell do they do as Site Admins to have these amounts (and NO, I do not do porn, thank you.  :P I am well aware of other people having insane issues surfing porn, as I helped many of these folks)? Sure, Deviant is a larger one that is open, being a graphical site, but like Quora, FB, Hot- and G-Mail and similar, these ain't, so to get a 2GB usage is weird, I would assume. I said, assume: yes, I am not specifically an internet know-all, I know of networking as a former NOVEL Netware Supervisor under UNIX (also Spupervisor), but Networking in a company is not the same as internet.

So, what is going on, why is my browser so slow? Having turned of all and 1 page open it's lightning fast, but now ... So, it is the open tabs, and the add-ons, though when turned off, I see no real difference. Brings it to tabs. How come, it is this "heavy", even for my system, please?

Thank you. Xog.

Asked by Xogroroth 9 months ago

Last reply by Xogroroth 9 months ago

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Firefox Really slow loading pages and slows other programs down after last update.

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down no… (read more)

After this last update Firefox is really slow loading pages and has crashed on me multiple times, I have also noticed if the browser is up it slows other programs down now like when im burning a cd. Is anyone else experiencing this? Thank you

Asked by jsand1977 6 months ago

Last reply by cor-el 6 months ago

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Firefox take a long time to load!

Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I … (read more)

Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I have to wait again. I scanned windows with various anti-virus and anti-malware programs. I have absolutely nothing. I only use Microsoft anti-virus. I have run many repair options on the net. I have also uninstalled and reinstalled Firefox. This long wait to load before I can use the software is really irritating. Internet Explorer starts within 3 to 5 seconds including the display of the first page. Best regards Otto Haldi

Asked by Otto 1 year ago

Last reply by FredMcD 1 year ago

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Firefox slows down then quits with Facebook

Searched the forums and web, no one seems to have answer that I have found. Firefox 95.02, Windows 10 Pro, 8 GB RAM, Dell Notebook, fiber optic Internet 156 mbps Start by… (read more)

Searched the forums and web, no one seems to have answer that I have found. Firefox 95.02, Windows 10 Pro, 8 GB RAM, Dell Notebook, fiber optic Internet 156 mbps Start by running CCleaner, disable un-needed startups, extensions, ad-ons, ect., then roboot, have clean slate. About 3 months ago, after about 15 minutes Firefox slows down, then quits loading images, then eventually quits loading whole pages. If I was blocking content it would not work for at least 10 minutes. This evening, 21.38 clean boot, start FF, go to Facebook, read notifications, 1 tab open, nothing else running 21.55 images fail to load, still one tab open Researched more and ran about:memory, memory-report.json.gz unable to figure out how to upload Run CCLeaner, I do not save cookies or cache after FF closes, reboot 22.04 start Firefox, 1 tab open nothing else 22.16 images slow loading 22.20 nothing loads, try other websites like NOAA radar, all fine Reminds me I saw at the bottom left "Waiting for static.xx.fbcdn.net" Screen shot of Task Manager attached, FF running 10 times, 154 kb image will not upload Failed to upload, copying this txt and starting over. Images loaded fine after reboot Facebook works fine on Edge, I do not have/use Chrome or Google Facebook is the only page Firefox has issues with.

Asked by RickRobinson2009 7 months ago

Answered by FredMcD 7 months ago

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Google home page loads very slow.

I have google set up as my home page and it takes 30-60 secs to load after opening the browser while in chrome it loads instantly. Same thing happens to youtube sometimes… (read more)

I have google set up as my home page and it takes 30-60 secs to load after opening the browser while in chrome it loads instantly. Same thing happens to youtube sometimes. This always happens after I turn on my PC. I have no problems with other websites. They load instantly. This started after the last firefox update. After this 30-60 sec loading period the problem dissapears.

I turned off hardware acceleration and it didn't help. I have no extensions installed, except adblocker and turning it off didn't help either. I cleared my cache and still no luck. In fact I have just reinstalled my windows so there is nothing on my PC that could cause trouble in any way.

Asked by oleg.zyx 1 year ago

Last reply by FredMcD 1 year ago

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Firefox huge memory consumption - who's lying ?

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox… (read more)

I try to keep always open some tabs in Firefox,, probably already too many (it's not unusual to have 25-30 tabs opened, each having it's internet page). I'm using Firefox up-to-date on Windows 10 Home already at version 20H2.

So, quite quickly Task Manager comes to report that Firefox takes 1400-1600 of RAM (out of the laptop's total of 6 GB). At the same time, Firefox's internal Task manager pretends that memory taken by all tabs does not sum up more than cca 650 MB !!! This is concur with about:memory tab if I try that too.

Here's a capture taken with Snip&Sketch having both Firefox's tab with it's internal task manager, + Windows's Task manager over it (attached).


I feel like I'm cheated here, but ... who is most closer lay blame on ? Who is more likely to lie in this case ?0 Firefox or Task Manager ?

I tend to believe it's Firefox, but I'm willing to have other opinions. Are there extra memory taken by Firefox that is not reported in the about:memory tab, or in it's internal task manager ? (I'm onto this, I believe that there is something that is not reported, but so far have not a shred of evidence on this).

This is exactly why on my computer at work (on an OpenSUSE install) I gave up on Firefox and turned to Chrome, because on this one I can trust the internal task manager, and it does not crush my Linux box like Firefox eventually have done with it's crazy memory consumption and/or CPU huge load from time to time. I am still using Firefox on the home Windows 10 laptop because I share it with my wife, and decided she is to use Chrome, and myself Firefox:-)

Asked by lenrocd 1 year ago

Last reply by webdev1 1 year ago

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FF runs slow on my mac, just started recently

In the last few weeks FF has started running really slow. Launch takes 4-5 minutes, the browser won't navigate to any webpages. Preferences can't be opened. The force … (read more)

In the last few weeks FF has started running really slow. Launch takes 4-5 minutes, the browser won't navigate to any webpages. Preferences can't be opened. The force quit window show the app to regularly moving in and out of a "not responding" state. I had version 95.0.2 installed (the latest). I'm running OSX 10.15.7 (catalina). I uninstalled an reinstalled 95.0.2 and the same problem persisted. I downgraded to 94.0, and created a new profile in the process, and still had the performance problem. Chrome and Safari don't have the problem, and my machine is running as expected with all other apps. I don't have any sites load upon launch. I have 16G of RAM.

Since I can't open prefs, I can't purge caches or anything like that.

Asked by simpson.rick 7 months ago

Answered by FredMcD 7 months ago

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Slov internet speed and websites does not open with Firefox on Windows 10.

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there. Internet is extremly s… (read more)

Since a couple of weeks my Firefox browser for Windows 10 64bit has issues. Last update 90.0.2 did not work either,and the issues is still there.

Internet is extremly slow,some sites will not open and i cant logg in to Facebook.

Under settings,i have tried different settings. Right now i have the standard setting. Under Help,i have tried to restore,diagnos and clean catch and restart,but it has not solved the issue.

What could be causing these issues? Do i have to do some special settings or do i have to add some Add-ons/Extensions in order to have Firefox work normal again?

Asked by Sten 1 year ago

Last reply by Sten 12 months ago

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Firefox not working correctly when visiting locally hosted sites.

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refres… (read more)

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refreshed multiple times and that works for about an hour before it goes back to the initial slow behavior. I have uninstalled and reinstalled with no change. I have uninstalled all plugins and addons with the same result. I really do not wish to stop using firefox after so long but I am at the end of my knowledge on how to rectify this . Any suggestions are helpful.

Asked by ncb91 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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YouTube randomly stops loading

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a … (read more)

About a month ago, I started having a problem where all pages on YouTube randomly stop loading. It does this with no rhyme or reason and usually for around a minute at a time. It just hangs until it abruptly starts working again. Occasionally (like if I try to log out while this is happening), it will give me an error saying I'm "offline", even though I am most definitely not offline. During this time, all other websites (Google, Wikipedia, Hulu, etc) work fine, so I know it's not my Internet. Other than that, it doesn't give me any errors.

I am using a MSI laptop on Windows 10. Oddly enough, YouTube loads properly in incognito mode and in Windows Edge, but clearing my cache and cookies, disabling my extensions, and updating Firefox to the latest version didn't solve the problem. I even enabled each of my extensions separately in incognito mode while YouTube wasn't loading in a normal window, and each time YouTube loaded properly in the private window while simultaneously not loading in the normal one, so I know none of my extensions are causing the problem. Restarting my computer also didn't do anything. This problem persists when logged in or out of YouTube, no matter the account.

I reported this issue to YouTube back on December 29, but it hasn't been fixed. I also made a post on the YouTube Community a few days ago, but I didn't get any helpful answers. Any help would be appreciated!

Asked by David_H23 6 months ago

Last reply by David_H23 6 months ago

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Since latest windows update pages load at an extremely slow pace

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the … (read more)

Hi! As the title states, since the latest windows update (am now on 19041.508), anytime I go on a webpage on Firefox it's extremely slow to load, however once loaded the page is as fast as it should be!

I don't have any antivirus other than windows defender, and disabling it/the windows firewall doesn't fix the issue, so it doesn't seem to be linked to that either, on the online forums such as this one I found it was also common to have issues caused by hardware acceleration, playing with that setting does not help either.

Another friend of mine has the same issue as me since the last update, so I'm assuming it's not something unique to my situation, is this a known issue for which a fix is available? Searching for one has yielded only outdated results.

Thanks a lot!

Asked by antoine.rincent 1 year ago

Answered by antoine.rincent 1 year ago

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Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (read more)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Asked by Chevy-SS 10 months ago

Last reply by Chevy-SS 10 months ago

  • Archived

Facebook only site that slows down in hte latest version of Firefox

Hi, I have used Firefox for many, many years and never had an issue till now. And it is only on Facebook., Version 84.0.2 and the one before this one whenever i use faceb… (read more)

Hi, I have used Firefox for many, many years and never had an issue till now. And it is only on Facebook., Version 84.0.2 and the one before this one whenever i use facebook and start playing any videos it slows down and lags. I try the same in Chrome and no issue. What did Firefox do just recently to Facebook's website or maybe their security or? Not sure but it is almost making me leave for Chrome.

Asked by LoWd0Wn1 1 year ago

Last reply by LoWd0Wn1 1 year ago