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  • Archived

RAM usage

Hello, I recently moved to Firefox from another browser and I am very pleased with it. My usage is that my computer remains on 24/7 with the browser open. I saw a parag… (read more)

Hello, I recently moved to Firefox from another browser and I am very pleased with it. My usage is that my computer remains on 24/7 with the browser open. I saw a paragraph in the help docs:

"Firefox's memory usage may increase if it's left open for long periods of time. A workaround for this is to periodically restart Firefox."

However this can be inconvenient when you have several tabs open that are logged in to various sites for work, which also retain state which is not restored when the browser is restarted.

Over a few days the memory "leaking" (?) is mounting up significantly as per attached. In summary:

Pre close - system RAM usage 12.5GB Post close browser - system RAM usage 8.1GB (4.4GB drop!!) Re-open browser with same tabs - system RAM usage 8.7GB (actually 9.0GB after all tab views were accessed and put back into the state they were in before closed)

From this simple test I can see that 12.5GB - 9GB = 3.5GB was hogged by the browser and not actually required.

As a developer I am interested to understand the reason for this memory leaking. Is there anything I can do while the browser is open to free it up? Or cause it to not "leak" in the first place?

Thanks,

Andrew

Asked by megawhite 1 year ago

Last reply by TECH192 1 year ago

  • Archived

Firefox is doing something to my connection that translates in lag spikes

I first noticed this in Overwatch (OW) but also with Diablo 3. These are the only games I play online. OW has a inbuilt tool to look at it's network connection. It shows … (read more)

I first noticed this in Overwatch (OW) but also with Diablo 3. These are the only games I play online. OW has a inbuilt tool to look at it's network connection. It shows that about every 5 secs, ping spikes. There might be other stuff happening, like some loss, but I can't say for sure. This translates into choppy gameplay which is unbearable for online FPS. If you look at the attached image, you see that the spikes go to 128 ms. I normally run 44 ms.

This symptom does not start immediately and I haven't been able to check how long it takes to start. It does go away if I close firefox down.

I tried to: - remove all addons - close tabs until only home/empty tab was left - removing/reinstalling firefox.

Nothing really worked.

I am running the latest version of Windows 10 (1803) with the latest version of Firefox 63.0.3. All 64bit.

Asked by animismus 1 year ago

Last reply by animismus 1 year ago

  • Archived

Version 63 Eating All My RAM

My computer constantly gets bogged down by Firefox's voracious appetite for RAM! I am constantly clearing my cache & using memory cleaner to bump up my available memo… (read more)

My computer constantly gets bogged down by Firefox's voracious appetite for RAM! I am constantly clearing my cache & using memory cleaner to bump up my available memory, but with FF using over TEN GIGS OF RAM, at some point there's nothing else to do but reboot FF, and try again. WHY is it using up so much memory???

Asked by StevenCee 1 year ago

Last reply by StevenCee 1 year ago

  • Archived

After ~20 minutes Menus, Function Pop-ups (e.g. Print), and Links to open new pages stop working requiring a complete FireFox restart to get another 20 minutes.

Whenever I am using Fire Fox after about 20-30 minutes the menus (even the main menu icon), function pop-ups (e.g. click on the print icon to get the print pop-up asking … (read more)

Whenever I am using Fire Fox after about 20-30 minutes the menus (even the main menu icon), function pop-ups (e.g. click on the print icon to get the print pop-up asking number of copies, click on a download icon to get the pop-up asking destination), etc. stop working. This happens all the time independent of what site(s)/tab(s) I have open at the time. Tabs still work (a new tab will open). Sometimes I am actively using Fire Fox at the time, other times it is open but not my active window (in this scenario when I return to make it the active window again I find that the problem has occurred). Once in a while it will try to open something that generates an error message (NS_ERROR_FAILURE):

JS frame … contentCache … js::ObjLayerActionGoToNewWindow::line 7 data:no

In this case it was trying to open a survey window at the end of a course I had just completed. Most of the time I don't see an error message - just an audible ding and nothing happens.

When this problem occurs I have to completely restart Fire Fox to clear the problem - for another 20 minutes.

I've tried clearing the browsing history, turning off hardware acceleration, making sure pop-ups are enabled, and installing the latest version of Fire Fox (63.0.1). I'm not sure what else to try.

My laptop is Windows 10. According to Fire Fox these are the installed plug ins: OpenH264 Video Codec provided by Cisco Systems, Inc. Widevine Content Decryption Module provided by Google Inc. Shockwave Flash

Asked by DianeP 1 year ago

Last reply by DianeP 1 year ago

  • Archived

Slow connecting to web pages

Hello, Firefox is very slow connecting to web pages. Everytime I click a link there is a 5-10s loading time (wheel spinning) before the web page starts to load. Once it s… (read more)

Hello,

Firefox is very slow connecting to web pages. Everytime I click a link there is a 5-10s loading time (wheel spinning) before the web page starts to load. Once it starts, the page loads very quickly and runs normally. I'm not seeing this issue on internet explorer or chrome. I am on Win10 Enterprise.

I don't recall having this issue on the first install, I think it started in the last month. I tried reinstalling firefox and disabling all add-ins.

Any thoughts on a solution? I love Firefox but I've been forced to switch to Chrome until I resolve this issue :(

Asked by kdog349 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Quantum 64bit: horrific Performance !

Immediatly after upgrading FF to Quantum every click has a 3 to 10 seconds delay until a site finally starts loading. Since I am "working" in the web, that way FF is comp… (read more)

Immediatly after upgrading FF to Quantum every click has a 3 to 10 seconds delay until a site finally starts loading. Since I am "working" in the web, that way FF is completly useless. Is there anyone else out there having the same problem? Or someone who had and got it solved?

As Quantum is advertising performance and visual improvements for Windows users, like: "Moved the build infrastructure of Firefox on Windows to the Clang toolchain, bringing important performance gains", I can smell the smoke, where my performance problems could result from..

Unbelievable, but I had to install Chrome in the meantime to be able to work on.

Any help appreciated, Marv.

Asked by Marv_FFM 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Downloads are slow in Firefox fast in other browsers

I have a pervasive problem where downloads of moderately sized files (> 100MB) are very slow in Firefox but fast in Chrome. When I begin downloads the speed is fine at… (read more)

I have a pervasive problem where downloads of moderately sized files (> 100MB) are very slow in Firefox but fast in Chrome. When I begin downloads the speed is fine at around 4MB/s but it quickly drops down to < 200Kb/s. This happens across multiple websites and when on different WiFi networks. However when I attempt to download these same files using Google Chrome they maintain the initial 4MB/s download speed for the entire duration. I have already tried running Firefox in safe mode and resetting it using the "Refresh Firefox" help page. I am running Ubuntu 18.04.

Asked by nchodosh 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Grammarly Extension Slows Down Firefox, Also LastPass Does Not Work

I've been using Firefox Quantum for over a month now on Ubuntu 18.04. However, the extensions Grammarly and LastPass which I need the most do not work as expected. LastPa… (read more)

I've been using Firefox Quantum for over a month now on Ubuntu 18.04. However, the extensions Grammarly and LastPass which I need the most do not work as expected. LastPass does not automatically sign in nor does the overlay interface work. I have to right-click on the extension button everytime and launch lastpass in a separate window to Sign in. Nor do I get a prompt to save the password when I create a user account on a website.

Next, Grammarly fails to work - and when it works, Firefox notifies that this extension is causing slowdowns, why?

Asked by ankushdas9 2 years ago

Last reply by arvipat 1 year ago

  • Archived

Stalling on page loading high ping on speedtest servers

Hello, Not sure what is wrong with firefox lately but since 60 release it is not the old good fox. Page loading is stalling, when I go to check my speed with firefox I;m … (read more)

Hello, Not sure what is wrong with firefox lately but since 60 release it is not the old good fox. Page loading is stalling, when I go to check my speed with firefox I;m getting high latency: Download speed 94.26 Mbps Upload speed 5.40 Mbps Ping 179 ms

Results from chrome:

Download speed 97.55 Mbps Upload speed 5.48 Mbps Ping 10 ms

I repeated this a few times and every time same results.

Not sure why firefox is stalling on page loading, and why is it giving high ping on speedtest servers. I can not measure speeed on speedtest.net. it is giving all kinds of errors even in safe mode, and when I manage to load it it gives very high ping, but everything is working fine in chrome and edge. I can not use another browser because I;m using firefox for years, switched after mozzila (R.I.P.) SO can you please fix this? I;m open to any suggestions.

Asked by Anak1n 2 years ago

Last reply by teiebra 1 year ago

  • Solved
  • Archived

Why does typing or hitting the backspace key while typing freeze mozilla?

This happens all the time. I'm typing and it freezes. I hit backspace and it freezes. It takes several seconds up to a minute to 'wake up" and it's totally non-responsive… (read more)

This happens all the time. I'm typing and it freezes. I hit backspace and it freezes. It takes several seconds up to a minute to 'wake up" and it's totally non-responsive during that time.

Asked by OsoBlanco 1 year ago

Answered by cor-el 1 year ago

  • Archived

Firefox 62+ does not start

I had Firefox Developer Edition running for ages. Always kept it up to-date. Now the latest update made it stop working AT ALL. There is nothing. The executable pops up i… (read more)

I had Firefox Developer Edition running for ages. Always kept it up to-date. Now the latest update made it stop working AT ALL. There is nothing. The executable pops up in Taskmanager for a split second and then its gone.

I went back to beta. Worked for a couple days. Now an update came in: BAM! same thing! Now I have 2 broken Firefoxes on my PC.

Not even running the Profile manager worked!!

Back to standard version: Works

Asked by ewerybody 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox is slower than IE even after a Refresh or starting in safe mode

Application Basics Name: Firefox Version: 61.0.2 Build ID: 20180807170231 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:61.0) Gecko/20100101 Firef… (read more)

Application Basics


Name: Firefox Version: 61.0.2 Build ID: 20180807170231 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.1; rv:61.0) Gecko/20100101 Firefox/61.0 OS: Windows_NT 6.1 Multiprocess Windows: 1/1 (Enabled by default) Web Content Processes: 5/4 Enterprise Policies: Inactive Google Key: Found Mozilla Location Service Key: Found Safe Mode: false Crash Reports for the Last 3 Days


All Crash Reports Firefox Features


Name: Activity Stream Version: 2018.06.29.1026-fa231556 ID: activity-stream@mozilla.org Name: Application Update Service Helper Version: 2.0 ID: aushelper@mozilla.org Name: Firefox Screenshots Version: 32.1.0 ID: screenshots@mozilla.org Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org Name: Photon onboarding Version: 1.0 ID: onboarding@mozilla.org Name: Pocket Version: 1.0.5 ID: firefox@getpocket.com Name: Web Compat Version: 2.0 ID: webcompat@mozilla.org Name: WebCompat Reporter Version: 1.0.0 ID: webcompat-reporter@mozilla.org Extensions


Security Software


Type:

Type: Type: Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcbca0e873c3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 1 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 1 Driver Version: OpenGL ES 2.0 (ANGLE 2.1.0.fcbca0e873c3) WebGL 1 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_sRGB EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000000000) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcbca0e873c3) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses WebGL 2 Driver Renderer: Google Inc. -- ANGLE (Software Adapter Direct3D11 vs_5_0 ps_5_0) WebGL 2 Driver Version: OpenGL ES 3.0 (ANGLE 2.1.0.fcbca0e873c3) WebGL 2 Driver Extensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_multiview GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object WebGL 2 Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context Off Main Thread Painting Enabled: true Off Main Thread Painting Worker Count: 1 DirectWrite: true (6.2.9200.22084) GPU #1 Active: Yes Description: RADEON X600 Series (Microsoft Corporation - WDDM) Vendor ID: 0x1002 Device ID: 0x5b62 Driver Version: 8.56.1.16 Driver Date: 4-25-2009 Drivers: atiumdag atiumdva atitmmxx Subsys ID: 06021002 RAM: Unknown Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureCanvasBackend (UI Process): skia AzureContentBackend: skia AzureContentBackend (UI Process): skia AzureFallbackCanvasBackend (UI Process): cairo GPUProcessPid: 8648 Decision Log D3D11_COMPOSITING: failed by runtime: Failed to acquire a D3D11 device DIRECT2D: unavailable by runtime: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: disabled by env: D3D11 compositing is disabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable by runtime: Build doesn't include WebRender ADVANCED_LAYERS: available by user: Enabled for Windows 7 via user-preference unavailable by runtime: Requires D3D11 Media


Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 44100 Output Devices Name: Group Speakers (SigmaTel High Definition Audio CODEC): HDAUDIO\FUNC_01&VEN_8384&DEV_7680&SUBSYS_102801A7&REV_1032\4&2d57bf5e&0&0001

Asked by mslevin5 1 year ago

Last reply by mslevin5 1 year ago

  • Archived

Firefox taking too much time while loading a page

After the last update Firefox started to lag a lot upon opening pages, and sometimes it doesn't open them at all. I've tried opening in safe mode and refreshing Firefox b… (read more)

After the last update Firefox started to lag a lot upon opening pages, and sometimes it doesn't open them at all. I've tried opening in safe mode and refreshing Firefox but none worked.

Asked by Achmedv1 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Nightly Firefox on Mac latest version too slow

I'm using Mbpr 2013 with latest OSX, Firefox is Nightly version I already disable all add-ons, uncheck recommend performance settings, uncheck Block dangerous and decep… (read more)

I'm using Mbpr 2013 with latest OSX, Firefox is Nightly version I already disable all add-ons, uncheck recommend performance settings, uncheck Block dangerous and deceptive content, try safe mode too.. still very slow . I dont know why this happen

Asked by ookangzheng 2 years ago

Last reply by ookangzheng 2 years ago

  • Archived

Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 2 years ago

Last reply by Pj 2 years ago

  • Archived

How do I solve web page slowing down browser

Hello, I still get the yellow bar message saying a page is slowing down the browser. I tried Safe Mode and disabling plugins already. l have 3 plugins that are disabled.… (read more)

Hello,

I still get the yellow bar message saying a page is slowing down the browser. I tried Safe Mode and disabling plugins already.

l have 3 plugins that are disabled.

352ff259-16b6-4c6f-9635-f1289bd8ae14 01-Jun.-2018 8:59 a.m. 4535eb0e-edc9-4d8e-97f9-efb76aef76d0 11-May-2018 9:01 p.m. 303dea01-f81e-4d66-bc8e-57cda0c899eb 03-May-2018 4:51 p.m. 2eae4f82-f875-4b4f-bff1-6ccee803ea48 22-Apr.-2018 12:53 a.m. 9659dc56-7934-44ce-8234-1a7028e928f1 20-Apr.-2018 8:04 p.m.

I dont have tech skills so I prefer not to do any fiddling behind the scenes.

Thanks for your help.

Asked by julielu 2 years ago

Last reply by julielu 2 years ago

  • Archived

Firefox Quantum 60.0.2 updated June 7, 2018 and now my Yahoo mail is incredibly slow. How do I fix this?

On June 7, 2018, Firefox Quantum updated automatically to 60.0.2 on my MacBookPro running macOS Sierra 10.12.6. Firefox is my default Browser and it is set to open on my … (read more)

On June 7, 2018, Firefox Quantum updated automatically to 60.0.2 on my MacBookPro running macOS Sierra 10.12.6. Firefox is my default Browser and it is set to open on my homepage: uk.yahoo.com/. My Yahoo mail is now incredibly slow and I cannot refresh the page without a 30 second delay, if it works at all. In my Yahoo Mail, I cannot open any new emails quickly, I cannot move to spam quickly and I cannot go to trash quickly to empty it. It opens my Homepage, Google Search, Bookmarks and other websites quickly. However, while I am in my Yahoo Mail there are huge delays and freezes. Moving through my Yahoo Mail is slower that it has ever been. It seems to be operating at old dial up speeds. It is not delaying movement between emails or using the move to function by a few seconds but rather 30 seconds on average. It is painfully slow. I do not know if this is relevant but upon opening the URL box displays a green lock but after opening any email it changes to a black lock with a yellow triangle everytime. If it allows me to refresh, the lock goes back to Green. Several months ago, I changed from Yahoo Classic Mail to New Yahoo Mail. I am not using Yahoo Mail Pro that charges a fee for use. I do not know what to do. Last week when using FF quantum 60.0.1 I could not open any attachments. I still cannot open most attachments. It now seems to be hit or miss. I do not know if this is related to the Mail Slowness problem. Please advise? Many thanks.

Asked by drrjm 2 years ago

Last reply by FredMcD 2 years ago

  • Solved
  • Archived

Firefox running slowly after newest update

After the recent update in May 2018, my Firefox is running slowly. Pages are not loading as quickly as before and streaming video is freezing to the point it is unwatchab… (read more)

After the recent update in May 2018, my Firefox is running slowly. Pages are not loading as quickly as before and streaming video is freezing to the point it is unwatchable.

Asked by dpreston68 2 years ago

Answered by dpreston68 2 years ago