Firefox Community Forum

My browser stopped loading certain pages, like Instagram, Facebook, and Amazon. Caches are cleared, extensions are disabled, tried service mode. Other browsers seem to have no problem loading these sites. What can be the problem?

My account was tagged/blocked by Mozilla. The account at issue has 2 factor enabled. I have a landline but now it will only text to authenticate. I had a school e-mail account but they changed and upgraded and dropped all accounts except for new/continuing students without notice (basically everyone until registration). Bottom line my phone was disabled by one vendor and my recovery e-mail by another. To access the microsoft store to correct an issue it required a new passkey. I submitted one. Now mozilla has blocked my password and microsoft requires me to login to contact the store or support but of course my issue is logging in. Around and around I go. I cannot correct a charge, microsoft is free to use my credit, and I have no way to notify anyone that something is amiss with the charge ( paying for a service already purchased, ie. double charged. I also noted a comment about that request being from outside the continental US, but have no ability to contact anyone nor to check/access my account. WTF

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

After updating to Firefox 147 from 146, it seems that some areas in page rendering are becoming corrupted.

Using the attached example from https://soundcloud.com/solarstone/tracks, it is possible to see a corrupted song bar. In the other song, where the full bar chart should also appear, there is a black area, which seems like a different kind of corruption where the content is simply not being displayed.

This did not happen in version 146.

Is there anything I can do, or any information I can provide, to help debug this issue?

Thank you.

AT&T/Direct TV Tech Wizards tell Me that your Web Browser is too SECURE... I pay all my Bills using MOZILLA Web, never have a problem. 2 Months ago I have had problems logging on to Direct TV web site to pay my bill. They tell me its your web site... I even told them that I have no problem logging on to Government Web Sites. Can you help me?

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page reports the correct information. So Mozilla website itself is out of date?

Went to https://www.universalproperty.com Received error: “An internal error occurred!” Please see the console for more details.

On Facebook I get posts from DoubleDown casino that have internal links to acquire free credits/points. When I click on the link, DoubleDown begins to open but goes "grey" and shows a rotating/pulsating circle but never opens. Any idea why? What do I need to do to get the links to open. No problem with Google.

I can do what you advise but one single website is not accessible due to JSON problem block tried devtools.sjonview.disabled did NOT work. https://www.ancestry.com/

David40 David40 Making moves

15-02-2026 03:37 AM

Spectrum recently updated their email systems and Firefox can no longer be used to check Spectrum webmail email accounts. I used to be able to go directly to the webmail but now they make you log into your Spectrum account to get to the email accounts and there is something about Firefox that is not up to their security standards. I am running Windows 7 with the latest Firefox that will work in 7. I am also running the Brave browser on Windows 7 and that works with the new Spectrum system. I prefer using Firefox over Brave so could you please correct whatever deficiency exists in Firefox to make it compatible with Spectrum webmail?

FYI, Firefox on my Windows 10 machine has the same issue.

Error Message: We're sorry, something didn't work quite right. Please try again from home or contact us for assistance. IDID-4049.

Thank You

When Fox News has a new article and I click on it to read, I now get a 500 Error over a blank page. Is there a way to correct this? It has never happened before and only seems to have appeared in the last update of last week.

Since v.145, comments have been blocked on some forums for me. https://thetyee.ca is one I use regularly, and the comments are blocked. (This is a Coral Comment site.) The spinning wheel just spins (see image 2 below) and sometimes resolves as "blocked" (see image 1 below).

On rare occasions if I delete all cookies, restart the PC and the browser in a private window only, I can sometimes get comments to come up with a "login page" that successfully lets me login, and keeps the link open for a few pages for that session only, but when I open a new session, comments are blocked again. They just don't appear. when I am successful, it looks like image 3 below.

I never adjust settings, and only occasionally delete cookies, so I've looked into other help articles in the forum that have pointed out enhanced tracker protection might be a problem: I have whitelisted all the sites I use for ETP but only one or two now sometimes work properly (using disqus) while the others do not. Tyee support is unable to help - they say very few have made any complaints.

There are other sites that limit my access or functionality now because they say "You have an ad blocker installed". I don't have an adblocker installed. I've never installed an adblocker. But that's secondary. Perhaps if we get this issue solved (due to a setting?), that second issue will go away too. Or maybe not.

I see it's simply not possible to get rid of ETP. Do I have to get rid of Firefox?

Hello Mozilla Support Team,

I am writing to report a problem with the Mozilla Firefox browser. After the latest update, the browser appears to no longer decompress content that is compressed using the zstd (Zstandard) algorithm.

Previously, I could view web pages or resources compressed with zstd without issue, but now they fail to display correctly (or give errors). I have tested this on multiple websites and different systems, which suggests the change is not specific to one site or machine.

Could you please clarify the following:

Has support for zstd‐compressed content been removed or disabled in the recent Firefox version?

If so, are there plans to restore this support in a future release?

Is there a workaround or configuration setting that allows enabling zstd decompression in the meantime?

Thank you for your attention to this matter. I appreciate your help in ensuring this functionality is restored or clarified.

Best regards, Oleh Boiko Windiws 10, FF 144.0.2

bonjour, quand j'utilise Firefox pour consulter mon compte bancaire, les pages ne s'affichent plus maintenant, alors qu'il y a plusieurs mois elles s'affichaient. Je n'ai pas ce problème si j'utilise "Chrome" ! Merci de m'expliquer pourquoi cette fonction ne "marche" plus. Quand j'utilise "Firefox", j'aimerais bien que cela se fasse totalement en Français !!! Cordialement

Moderator note: This question has been edited to remove an accidentally created link.