Showing questions tagged:

Since last April 2026 update Prime Video no longer displaying thumbnails of shows/movies

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive … (read more)

Since a few days (last week of April), when I go to Amazon Prime Video, once I log in, the thumbnail no longer display (see attached screenshot). However, when I arrive on Prime, before logging in, the thumbnails are there (but they might be actual images and not thumbnails). As soon as I log in, all thumbnails disappear and all I have is a text (might be the Alt-Text option for images).

It was working fine over the past weekend. I had a Firefox update at the beginning of the week. I think it somehow messed up my settings.

I tried several things: - clear cash (it clears everything when I close Firefox) - used different privacy settings (was at Strick) - added www.primevideo.com as exception in the privacy settings - was always use private window - had not installed any extension nor plugins - DMR was ON - most of every options were set to OFF or disabled

I tried to reinstall it through Snap Ubuntu 24.04 and it worked but the next day, the problem was back.

I installed Crome and out of the box, the thumbnails are there.

Solved 3 1 54

lates update crashes the view of pages on my nas

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll b… (read more)

Two QNAP NAS displayed readable web pages this morning. Early afternoon I updated Firefox with a reset and the admin pages on both servers are unusable. How can I roll back Firefox or recover the earlier version?

Solved Archived 4 207

The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Solved Archived 3 345

Can't access Facebook after 145.0 update

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Met… (read more)

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Meta logo at the bottom. No problem before update. Other sites seem OK but take much longer to load. I can get Facebook with MS Edge. I'm using Windows 10 on PC.

Marrose

Locked Archived 2 243

website login problem

I have been trying to login to godaddy.com for several days but when I click on sign in the login page comes up blank except for the bottom where it links to their privac… (read more)

I have been trying to login to godaddy.com for several days but when I click on sign in the login page comes up blank except for the bottom where it links to their privacy information. I have tried everything I can think of and if anyone can help me I would be eternally grateful.

Locked Archived 1 36

Firefox will not allow me to respond on my own blog

bold text I am fed up with all this nonsense! I still can not respond to comments on my own blog. This is not good enough!!! It's taking far too long for this issue to… (read more)

bold text I am fed up with all this nonsense! I still can not respond to comments on my own blog. This is not good enough!!! It's taking far too long for this issue to be fixed.

I have no idea what next to do! Maybe I'll just throw my computer away! Yes...I am angry.


Why can't I post a response on my own blog?????? Why is everything so difficult????

Locked Archived 1 153

Display corruption at icloud.com

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro). Everything has worked just fine in the past. Here are the basics using Edge... -The ho… (read more)

I routinely keep a tab open to view my iCloud account (PC running Windows 10 Pro).

Everything has worked just fine in the past. Here are the basics using Edge... -The home page displays like the first attachment. -Clicking an icon takes me to the calendar page (see the Edge screenshot in the second attachment) -Clicking the word, 'iCloud' (see yellow arrow in second attachment) returns me to the home page.

But now, using Firefox, if I click the calendar icon (or any other) the calendar return link and Calendar page title are superimposed over one another and the return link does not work. -Check out the yellow arrow in the third attachment -If I click the iCloud/Calendar mishmash I get nothing. If I click left arrow or Back I get nothing.

Note that this still works fine with Edge but does not work with Firefox. Please note also that this happens on a different PC running Windows 11 Home. Have tried clearing Firefox cache (no change) but don't know what else to try.

Any ideas?

Solved 4 9

Firefox not allowing me to respond on my own blog

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me. Firefox, for whatever idiotic reason, is not allowing me to respond on my o… (read more)

bold text I am getting more annoyed by the minute...very annoyed, and no one is helping me.

Firefox, for whatever idiotic reason, is not allowing me to respond on my own blog. I've just about had enough of all this nonsense. No one seems to want to fix the problem!

This is not good enough....

Locked Archived 1 108

one page will not display on my new website

i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads… (read more)

i have a new website tvbmaloha.com called "aloha bumper stickers" , and the order page does not display on my desktop mac , but displays elsewhere fine . the page loads but it is consistently blank. godaddy has been unable to fix this , as the page loads fine on other devices. any help would be appreciated. thanks ! it displays with crome and safari fine.

Solved 2 45

Twitch stopped working in Windows 7.

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works. … (read more)

05/20/2025 twitch streams stopped working, image disappeared, sound is there. Also working videos that are on twitch, not streaming. In windows 10 everything works.

Solved Archived 9 533

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a … (read more)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

Solved 2 72

Google services (Drive, Docs, Sheets, etc.) do not load content

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has en… (read more)

While opening any Google Drive folder, or by opening docs/sheets start page, none of the contents show up. In the bottom left corner there is an error: "The server has encountered an error. Please try again later." . No amount of "trying again later" works , but through trial and error (disabling modified settings in another profile) i found the culprit of this error message: in about:config setting called network.http.referer.spoofSource was set to true, setting it to false makes the issue i described above disappear.

While my issue is solved, I still don't understand why on every Firefox profile i create this setting is set to true, and whether changing it is a security concern

Solved Archived 3 45

Display Issues on newest 139 update for high refresh rate monitors

I just wanted to both report the issues and double check with anyone else potentially experiencing the issue. Problem: On high refresh rate monitors (mine is 240hz) I be… (read more)

I just wanted to both report the issues and double check with anyone else potentially experiencing the issue.

Problem: On high refresh rate monitors (mine is 240hz) I begin to see issues when scrolling and viewing videos. It's not necessarily screen tearing (I think) but it's especially prominent on YouTube where elements of the video appear across the whole screen in flashes as the video is playing. I've moved the browser to other monitors that are 60hz and the flashing disappeared. I even tried on incognito mode and it still appears. I've restarted the browser and even my computer but the issue persist. I've even tried other browsers but the issues is only on Firefox.

Solved Archived 2 371

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Solved Archived 1 198

Google Messages for Web --- not updating

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page … (read more)

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page will not auto update as it does on other computers and I have to manually reload the page for it to show the updated messages. I'm not sure the cause or settings that would be needed to allow it to query the server for rcs/sms updates.

Solved Archived 2 400