Showing questions tagged: Show all questions

cast to tv icon

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as… (read more)

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

Asked by Suresh Balaraman 5 months ago

Last reply by mickc66 3 weeks ago

get error message when I try to log into social security account

I'm unable to log into my social security account when using firefox. Have no trouble with safari. I get the following when using firefox: 400 Bad Request Your browser… (read more)

I'm unable to log into my social security account when using firefox. Have no trouble with safari.

I get the following when using firefox:

400 Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by karenhshea 5 months ago

Last reply by karenhshea 5 months ago

Keep getting " Network Protocol Error Firefox has experienced a network protocol violation that cannot be repaired" on multiple sites

Attempted resolution of problem as directed with AVG Internet Security App to no avail. Firefox is up to date; DuckDuckGo browser using Firefox core has no problems … (read more)

Attempted resolution of problem as directed with AVG Internet Security App to no avail. Firefox is up to date; DuckDuckGo browser using Firefox core has no problems

Asked by doug.crate 1 month ago

Last reply by markwarner22 1 month ago

I can't open my Firefox email - WHY? !!!

I can't open my email, but have tried and tried. I have been working for hours of opening my email. This should be easy but not for me. My email is accessible with my … (read more)

I can't open my email, but have tried and tried. I have been working for hours of opening my email. This should be easy but not for me.

My email is accessible with my phone - [edited] @gmail.com

Asked by dgenasci9 3 months ago

Last reply by markwarner22 3 months ago

IRS Login Page Problem

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "… (read more)

I cannot load the IRS webpage for my account. I load the following page: "https://www.irs.gov/" click on "Sign into your account" which directs me to another webpage: "https://www.irs.gov/your-account". I click on "Individual-sign into online account" and get the following error: "Error from: https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2F0ysmHPaqAO%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fola%2F&vnd_pi_application_name=OLA Reference ID:"

I can get into the Direct Pay website with no problem. I also can access my IRS account using my IPhone which makes me think this is a browser problem. I have disabled anti virus with no success. I called IRS and they have never heard of this problem and had no solution and said they didn't handle this issues.

Any suggestions please?

Asked by Gonecampen 2 months ago

Last reply by Matthew Kostura 6 days ago

Google Sheets- BlackScreen

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather … (read more)

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!

Asked by Jennifer 2 months ago

Last reply by jonzn4SUSE 1 month ago

Cookies and Microsoft 365

I seem to have tried everything to enabke me to access Microsoft365 but every time I try it ells me mo cookies are set to not alow it to be accessed Is there a method th… (read more)

I seem to have tried everything to enabke me to access Microsoft365 but every time I try it ells me mo cookies are set to not alow it to be accessed

Is there a method that I haven'd discovered how to do it ?

Appreciate suggstions

Asked by nice7 3 months ago

Last reply by markwarner22 3 months ago

enable WebGL

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounte… (read more)

I am trying to upload my picture as an avatar in Gravatar. I keep getting an error message and it won't upload. I read the following message--Please note: If you encounter the error message, “WebGL is not supported or disabled in your browser,” please ensure that the necessary browser settings are enabled.

I'm wondering how I do that.

Asked by csosborne004 2 months ago

Last reply by TyDraniu 2 months ago

Firefox Broken When Using Cloudflare

FF 133.0.3 (64bit) OSX 13.6 Ventura Am having trouble reliably accessing any site that uses Cloudflare. No extensions are installed, no UA switching. Have tried: D… (read more)

FF 133.0.3 (64bit) OSX 13.6 Ventura

Am having trouble reliably accessing any site that uses Cloudflare.

No extensions are installed, no UA switching.

Have tried:

  • Default settings as well as purposefully turning various settings "off", both with existing and brand new profiles.
  • Disabling "Enhanced tracking protection", but it does appears to be hard-coded "on" as it appears as "Enabled" when any new site is visited, even even though about:protections clearly states "Enhanced Tracking Protection: OFF".
  • Multiple DNS providers (Google -> 8.8.8.8, 8.8.4.4), (OpenDNS -> 208.67.222.222, 208.67.220.220), (Cloudflare -> 1.1.1.1, 1.0.0.1)

The issue with Cloudflare is getting past its endless "Verify you are human" turnstyle checkbox. As stated above ETP is supposedly "off". Even went ahead and added "https://cloudflare.com" and "https://challenges.cloudflare.com" to the ETP exceptions list (which should be unneccesary as ETP is supposedly "off").

Though this ticket was a few years old, followed all steps from https://support.mozilla.org/bm/questions/1273784 to no effect.

Double-checked:

Settings -> Privacy and Security: ETP -> Custom -> ALL unchecked (cookies, Tracking Content, Cryptominers, Known fingerprinters, Suspected fingerprinters) DNS over HTTPS -> Off

about:config: network.cookie.cookieBehavior -> 0 privacy.socialtracking.block_cookies.enabled => false privacy.trackingprotection.enabled privacy.trackingprotection.pbmode.enabled privacy.trackingprotection.cryptomining.enabled privacy.trackingprotection.fingerprinting.enabled

Going to any site and clicking the protection "Heart" icon still shows enhanced tracking protection to be "Enabled" (though it should not be). On any Cloudflare site, selecting "Disabled" immediately brings up the "Verify you are human" checkbox ad infinitum.

Just for fun, inspected a page a couple of times (the new serenity.ai search engine), clearing cookies & cache each time, noting the network tab via inspect. The only thing that appeared to change was the value of a cookie, and cloudflare's Ray ID. Two responses were in error, a 403 and a 401:

Request Headers (403): GET /search/new?q=pending&newFrontendContextUUID=4f32d4c2-d660-4ff0-9887-2a3aae266a9b HTTP/2 Host: www.perplexity.ai User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0 Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8 Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Referer: https://www.perplexity.ai/ Connection: keep-alive Cookie: __cf_bm=DNF1kEWfzAVxab2PKJWFLyU0IXE4b5LNz.PIeoJOkOM-1734448407-1.0.1.1-cS8gMWSRlFpgYv_.cZdM9mQ9DGzIsHM9wFfeFHhXwA0zY1vtZPh0rn4dDiC63I.z.w93j4IcSXrQnpjOuNyM1w; AWSALB=lTKv0yx38yEkkWzEYB967kh1SykONJgcXE9Ge6jOe93Ty6rjgkH/Z3fBTxkSNUqRnXDgFFI+KYesnIBGiZH490IN/2pXP88ymp9yPPEyygVgD81friGNeJZgn45BTyocfNyYmsqEskUA+rHB0ltxa1YhhpxrUABoqY/udkHGsyL4vlSvuzYJ4MOWwWlS4g==; AWSALBCORS=lTKv0yx38yEkkWzEYB967kh1SykONJgcXE9Ge6jOe93Ty6rjgkH/Z3fBTxkSNUqRnXDgFFI+KYesnIBGiZH490IN/2pXP88ymp9yPPEyygVgD81friGNeJZgn45BTyocfNyYmsqEskUA+rHB0ltxa1YhhpxrUABoqY/udkHGsyL4vlSvuzYJ4MOWwWlS4g==; pplx.visitor-id=4bc3f08b-020e-439e-8e93-15f8b6af0f83; __cflb=02DiuDyvFMmK5p9jVbVnMNSKYZhUL9aGkVUmJ5FqcYiD2; _dd_s=rum=0&expire=1734449360079; cf_clearance=UZ9n6kS.QQutYN0gn.BNstdZs_YZ764L76SAZVNJPjk-1734448407-1.2.1.1-u9UM_ZNPiKyD4aznyWVe1SJiRAquh36ZYaCGE7Np4pK_beiYl.c4oV23VoufQ8xzQ72Z_Enav6x.H37HHoRduCFPk_BCdFRrpPi1qYVJmHbUmgqEcash1cfl9bMUkoimji9AgONyabWAOng7o4fvRcjRyf.HdQVDXij2eVr_zzxm1Yt484iGVG6cyelIgm.xkIAaHpnmiBlnJElUdeaH5ptdBjdprkgL6S9LmMq6cQSz1xYmef2gH7yyC.kkIcZypX7uazKwOnrpe3QJnJTN3YNG_8NddGw3UOdrU.3AWSTyVv7_TjskqV3GrvUImEISakVICmxuRDZ7v9xi5DdMwJ__ocBaSEghOpbpPAoYANE; next-auth.csrf-token=772ac4d1fe8dfdfc70db3336892bafe3e7738102b83aa8269663e3444d1a1aa6%7Cd4206f57d899feb21c14f1aff27d0ce596dfb06c928c52d7cda16f3dc9a52eec; next-auth.callback-url=https%3A%2F%2Fwww.perplexity.ai; __stripe_mid=d89f9abf-fdd8-4910-b012-9a0a1da2b3405fa7e8; __stripe_sid=b520bbae-1a2d-4363-9e2e-3f058998c945eff199; pplx.metadata={%22qc%22:1%2C%22qcu%22:0%2C%22qcm%22:0%2C%22qcc%22:0%2C%22qcd%22:0%2C%22hli%22:false%2C%22hcga%22:false%2C%22hcds%22:false%2C%22hso%22:false%2C%22hfo%22:false} Upgrade-Insecure-Requests: 1 Sec-Fetch-Dest: document Sec-Fetch-Mode: navigate Sec-Fetch-Site: same-origin Sec-Fetch-User: ?1 Priority: u=0, i TE: trailers

Response Headers (403): HTTP/2 403 date: Tue, 17 Dec 2024 15:14:20 GMT content-type: text/html; charset=UTF-8 accept-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA critical-ch: Sec-CH-UA-Bitness, Sec-CH-UA-Arch, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform-Version, Sec-CH-UA-Full-Version-List, Sec-CH-UA-Platform, Sec-CH-UA, UA-Bitness, UA-Arch, UA-Full-Version, UA-Mobile, UA-Model, UA-Platform-Version, UA-Platform, UA cross-origin-embedder-policy: require-corp cross-origin-opener-policy: same-origin cross-origin-resource-policy: same-origin origin-agent-cluster: ?1 permissions-policy: accelerometer=(),autoplay=(),browsing-topics=(),camera=(),clipboard-read=(),clipboard-write=(),geolocation=(),gyroscope=(),hid=(),interest-cohort=(),magnetometer=(),microphone=(),payment=(),publickey-credentials-get=(),screen-wake-lock=(),serial=(),sync-xhr=(),usb=() referrer-policy: same-origin x-content-options: nosniff x-frame-options: SAMEORIGIN cf-mitigated: challenge cf-chl-out: Gdpf2G2P84icaUc9eXBrWRoMXFniOcc94+Rt+ymiXoU/cQYKq8+xzyEgik2f0RThFUI4k5JP9g+7skl51OBeTGu39RBCR7yL/tmwF/QGgJBjDwK3EIC0tYjHpE5BW4phtvO78Z9jG2iIgdkLyHJdhw==$aGNrRFcXEu22z86D/jnmkA== cache-control: private, max-age=0, no-store, no-cache, must-revalidate, post-check=0, pre-check=0 expires: Thu, 01 Jan 1970 00:00:01 GMT vary: Accept-Encoding server: cloudflare cf-ray: 8f37dcbbeae32e6a-DFW content-encoding: gzip X-Firefox-Spdy: h2

Fetch (403): await fetch("https://www.perplexity.ai/search/new?q=pending&newFrontendContextUUID=9d97fef3-8197-4a4a-841f-690468857281", {

   "credentials": "include",
   "headers": {
       "User-Agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0",
       "Accept": "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8",
       "Accept-Language": "en-US,en;q=0.5",
       "Upgrade-Insecure-Requests": "1",
       "Sec-Fetch-Dest": "document",
       "Sec-Fetch-Mode": "navigate",
       "Sec-Fetch-Site": "same-origin",
       "Sec-Fetch-User": "?1",
       "Priority": "u=0, i"
   },
   "referrer": "https://www.perplexity.ai/",
   "method": "GET",
   "mode": "cors"

});

Request Headers (401): GET /cdn-cgi/challenge-platform/h/b/pat/8f37dcbe4d1e2836/1734448460780/74c530203e547de34250ba4b3b0818fccad4eb8dceb870bebc84a25ac4424ca4/8ST9YViz3dffgoY HTTP/2 Host: challenges.cloudflare.com User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0 Accept: */* Accept-Language: en-US,en;q=0.5 Accept-Encoding: gzip, deflate, br, zstd Referer: https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/turnstile/if/ov2/av0/rcv/d8tib/0x4AAAAAAADnPIDROrmt1Wwj/dark/fbE/normal/auto/ Connection: keep-alive Sec-Fetch-Dest: empty Sec-Fetch-Mode: cors Sec-Fetch-Site: same-origin Priority: u=4 Cache-Control: max-age=0 TE: trailers

Response Headers (401): HTTP/2 401 date: Tue, 17 Dec 2024 15:14:20 GMT content-type: text/plain; charset=utf-8 content-length: 1 www-authenticate: PrivateToken challenge="AAIAGXBhdC1pc3N1ZXIuY2xvdWRmbGFyZS5jb20gdMUwID5UfeNCULpLOwgY_MrU643OuHC-vISiWsRCTKQAGWNoYWxsZW5nZXMuY2xvdWRmbGFyZS5jb20=", token-key="MIIBUjA9BgkqhkiG9w0BAQowMKANMAsGCWCGSAFlAwQCAqEaMBgGCSqGSIb3DQEBCDALBglghkgBZQMEAgKiAwIBMAOCAQ8AMIIBCgKCAQEAscjm_UO_k901rNdCKgLw5bvI4i6M_jDNCIXpfs2LRbtxwLOrUyplqVvML_hVlB5tIDMuj0ihhaOFHose-Y0_UjQnNUGE_vol46VvGgscTMtTjU4xINriap8AMTIygvljEBt6my-nBwkUGhY3U9v5iKC-eWR5bTfvrqFsuIVxafkSfhHqDXB4KLGNjvOOV71GGJ9x4yxA-C2OcULZ1uDDKuvAaMhuiWdF6OzSTXruP9yPg1vmuteavOW1re0YDbCbtK16PhHdSzWym7v_FrvId-2zf26j50FlTd_vl_DcKNDVCgWDoU0uX3cU6V3rSQoVXREEqPr-2ywSGru8ZuXRoQIDAQAB", max-age=20, PrivateToken challenge="AAIAHXNhdC5wYXQtaXNzdWVyLmNsb3VkZmxhcmUuY29tIHTFMCA-VH3jQlC6SzsIGPzK1OuNzrhwvryEolrEQkykABljaGFsbGVuZ2VzLmNsb3VkZmxhcmUuY29t", token-key="MIIBUjA9BgkqhkiG9w0BAQowMKANMAsGCWCGSAFlAwQCAqEaMBgGCSqGSIb3DQEBCDALBglghkgBZQMEAgKiAwIBMAOCAQ8AMIIBCgKCAQEAsLS4HBnLGydwK-bLQGRCaoyMsrXBRrDgQVmxS06j3UF0nYSd6GdTGCKIu1WV60eg-tJtTttfEVq7wHVQf4vzjYBidmCh88ebzxKv2GB6PESSodf5MsEup9xd5dxpkYScgL1CCJq89kRrOQ_CS61bvkL_oGyZf4ffqG5THgaOsopqj8dFLH6_SMy9yf8EgMYqpyjxfKsD-1_qb1m1DRjJEKPWKIGwmHXIKQJUqsxZFm4_Inwkxx7QMpVP4GyqlTxFVz7stWwJRSkMLHjEM_IWLUYfPhuwIUVqmRjGsY1n8flA1bRfxaWHNDxoi25-M2BKTP9NkNNJBbTKErhrZ9LGywIDAQAB", max-age=20, PrivateToken challenge="AAIALHBwLWlzc3Vlci1wcm9kdWN0aW9uLnJlc2VhcmNoLmNsb3VkZmxhcmUuY29tIHTFMCA-VH3jQlC6SzsIGPzK1OuNzrhwvryEolrEQkykABljaGFsbGVuZ2VzLmNsb3VkZmxhcmUuY29t", token-key="MIIBUjA9BgkqhkiG9w0BAQowMKANMAsGCWCGSAFlAwQCAqEaMBgGCSqGSIb3DQEBCDALBglghkgBZQMEAgKiAwIBMAOCAQ8AMIIBCgKCAQEAnjx4ES9FK_7HoOz2eOuAOLsLJohAAACh84h85AqhAgNOQHBXgzvaRlSVTWSxbxqMaM7_mzi_nXEX7uTPY4QjDPwxO1-MTMRr9MTdbId3v2KeXk7Utq2UL3Sqq1pUAFuYr5f3iNWvcUTPA2uQnM5rA2Y6y4ihqGeKzjo4Ws3RUng4UG_XpnH7TLtkaQT2lSlx1KW3HVmqe3s2nErL6VnmuSSy2fq44coBInPp7ynWCw8_3S_-dcI8a5go7lg2mavoCR40euH5CdnAunVSViDwmvWwAp-1utTaVRH5Js528pcl79qQZBn4JNqyILi_Ymqw1LSnr8eYgV1xj4dzW1hJqQIDAQAB", max-age=20 server: cloudflare cf-ray: 8f37dcc06f682836-DFW alt-svc: h3=":443"; ma=86400 X-Firefox-Spdy: h2

Fetch (401): await fetch("https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/pat/8f37e12ccc22e79a/1734448642308/b0f60510f953d7fa51138545e66632922718d191f21dd45996658b37e0dd46d0/BgNyxuJHfe5Ju1e", {

   "credentials": "omit",
   "headers": {
       "User-Agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:133.0) Gecko/20100101 Firefox/133.0",
       "Accept": "*/*",
       "Accept-Language": "en-US,en;q=0.5",
       "Sec-Fetch-Dest": "empty",
       "Sec-Fetch-Mode": "cors",
       "Sec-Fetch-Site": "same-origin",
       "Priority": "u=4",
       "Cache-Control": "max-age=0"
   },
   "referrer": "https://challenges.cloudflare.com/cdn-cgi/challenge-platform/h/b/turnstile/if/ov2/av0/rcv/2iqu9/0x4AAAAAAADnPIDROrmt1Wwj/dark/fbE/normal/auto/",
   "method": "GET",
   "mode": "cors"

});

Had also reported this issue over at Cloudflare a while back; they were not very forthcoming as to why this behavior might be occurring. Often their own forum would get the endless turnstyle with FF.

Other browsers do not have this issue, and while I very much like Firefox, in recent releases it has become all but unusable where Cloudflare is concerned.

Please advise how to reliable get past Cloudflare's endless "Verify you are human" turnstyle.

Thanks!

Asked by osxtra 5 months ago

Last reply by osxtra 5 months ago

Connection to my RBC account developed problems a few days ago.

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subseq… (read more)

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subsequent pages won't load. Also, when I hit the exit button to sign out, the process fails. RBC tells me that in recent weeks they made changes on their end to some security aspects of their site. I have no problems accessing that site in safari, but Firefox is my preferred browser. I'm hoping this is something Mozilla can look into. I doubt that I'm the only one having a problem.

Asked by pb29 4 months ago

Last reply by pb29 4 months ago

Video and voice in Messenger

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the … (read more)

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Asked by Brenda Murchison 3 months ago

Last reply by markwarner22 3 months ago

Youtube Link on Firefiox wont let me sigin in

I have an issues sign in when I attempt to open my bookmarked tab (YouTube). When I google "YouTube" I get a youtube page however, it displays that I am not signed in. Wh… (read more)

I have an issues sign in when I attempt to open my bookmarked tab (YouTube). When I google "YouTube" I get a youtube page however, it displays that I am not signed in. When I click on the sign in tab, I receive a troubleshoot window. I will include a screenshot here to help. I have corresponded with Youtube and they have provided me with many links to fix the problem, and nothing helped. I believe this is a FIREFOX issue. Can you please assist me with this problem as it is necessary for my schoolwork. In advance thank you for your time

Asked by Cindy Cox 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox Showing UK Currency in US?

For whatever reason, when I open certain websites in Firefox, it shows the prices in UK currency including VAT, but when I open the same websites in Chrome, they show up … (read more)

For whatever reason, when I open certain websites in Firefox, it shows the prices in UK currency including VAT, but when I open the same websites in Chrome, they show up in US currency. The Windows region setting and the VPN connection is the exact same for both. The difference is the browser.

Is there some setting in Firefox that makes it think I am in the UK, and if so, how do I change that?

Asked by firefox.chuck 4 months ago

Last reply by Qaf Aduka 4 months ago