Showing questions tagged:

Yahoo Mail+ - Missing Send Button

After a recent system update (Windows 10, Mozilla Firefox, Yahoo Mail+, ???) I can no longer find the Send button on my Yahoo Mail+. It works fine on my iPhone and works… (read more)

After a recent system update (Windows 10, Mozilla Firefox, Yahoo Mail+, ???) I can no longer find the Send button on my Yahoo Mail+. It works fine on my iPhone and works fine if I use Chrome (which I do not want to do), but when utilizing Firefox my Yahoo Mail+ no longer has a Send button for my emails. Can you help?

Archived 1 237

Page not redirecting when putting in correct username and password

Hi, I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to … (read more)

Hi,

I am trying to use the website Jpay to connect with a loved one in prison. When accessing jpay's website I am prompted to enter my username and password in order to access the account. I enter the correct information- select login and the page will attempt to load and redirect me to the next page, but unfortunately nothing happens. The page will flash and prompt me to enter the username and password again. I am able to login into my Jpay account using safari, edge, and chrome however those browsers are no longer compatible with the jpay server for video visits. To add- I have purposely input incorrect details and when the page redirects it advises that I have input the incorrect username and password. Lastly, I have tried using several devices that range from a laptop, two different iphone, an ipad and an android tablet, the issue remains the same firefox will not redirect beyond the login screen. I have contacted jpay directly and there is nothing they can do. Please provide any advice on how to fix this issue. It appears to be on the back end. I have attached two snips. One showing i entered my information and clicked login. The next shows my username and password has disappeared after the failed load/ redirect. Thanks!

Open 3 235

Unable to make Purchases on Firefox

Hello. I frequently shop at particular store and have never had a problem. Now, it's off and on. One order will go through with the help of their customer service (doing… (read more)

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

Solved Archived 4 232

Amazon pages don't load on Firefox 146.0.1 (64 bit). I cleared the cache but still have the problem. Please advise.

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox a… (read more)

Amazon pages don't load on Firefox 146.0.1 (64 bit). I'm using a Windows 11 Desktop PC. I cleared the cache but still have the problem. Please advise. I've used Firefox as my primary browser for decades but if this issue is not resolved, I may be forced to switch to a new primary browser. Anthony

Solved 3 230

As of recently, I cannot log into my BECU bank account.

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged. … (read more)

We tried 2 different computers, but two different users. Type in the user name and the password and it looks like it will start up, but then returns to the login paged.

Solved Archived 5 228

Firefox blocking search by site

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image belo… (read more)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

Archived 4 228

Website doesn't load on Sequoia 15.7.3 (24G419) on any browser.

www.russellmoccasin.com won't load properly on any browser on my macbook pro running Mac OS 15.7.3. I don't have any browser extensions running, I've cleared my browser h… (read more)

www.russellmoccasin.com won't load properly on any browser on my macbook pro running Mac OS 15.7.3. I don't have any browser extensions running, I've cleared my browser history, cookies, and cache. Still won't work. When I disabled javascript on safari and firefox, the website loaded perfectly. But I have to have JS running to use almost every other website on the internet, so what gives??

Open 8 228

Problems later in day

I am finding that occasionally using Firefox on Windows 10, that the Facebook page stops and wont let me open or upload files and AOL mail disappears although the site is… (read more)

I am finding that occasionally using Firefox on Windows 10, that the Facebook page stops and wont let me open or upload files and AOL mail disappears although the site is open. If I go to using MS Edge both sites are OK.

I love Firefox but may have to stop using it as my default.

Open 1 227

YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Solved Archived 1 227

Ad blocker disabling

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of … (read more)

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of these sites, such as Rotten Tomatoes, are sites I use frequently! Help!

Archived 2 226

whatsapp QR Code

Hi.. can you help me. My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. P… (read more)

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Locked Archived 1 226

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I h… (read more)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Archived 3 226

Firefox not working on multiple sites including google docs/sheets

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, no… (read more)

It looks like some sites are not working properly, two examples I can give are google sheets&docs, in the attached image you can see my sheets are not being shown, note that if I directly access a sheet's link it does open.

The second example is some websites with media players just load infinitely (YouTube works).

Also added network tab non 200 status code requests images.

Things I've tried:

  • Disabled "network.dns.disablePrefetch".
  • Tried troubleshoot mode(meaning those requests that were blocked by ublock are not the problem).
  • Deleted history including cookies.
  • Private Browsing.
  • User Agent masking
  • Reinstalling
Solved Archived 10 225

Display Issues on newest 139 update for high refresh rate monitors

I just wanted to both report the issues and double check with anyone else potentially experiencing the issue. Problem: On high refresh rate monitors (mine is 240hz) I be… (read more)

I just wanted to both report the issues and double check with anyone else potentially experiencing the issue.

Problem: On high refresh rate monitors (mine is 240hz) I begin to see issues when scrolling and viewing videos. It's not necessarily screen tearing (I think) but it's especially prominent on YouTube where elements of the video appear across the whole screen in flashes as the video is playing. I've moved the browser to other monitors that are 60hz and the flashing disappeared. I even tried on incognito mode and it still appears. I've restarted the browser and even my computer but the issue persist. I've even tried other browsers but the issues is only on Firefox.

Solved Archived 2 224

How to Right Click > copy & paste in Firefox when using Google Docs?

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up t… (read more)

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up to my tablet and use Ctrl + V. And tap/clicking Edit > paste won't work either. I use a mouse with my tablet, but not a keyboard.

How to I get FireFox to allow me to use Right Click or at the very least Edit > paste? Even Opera Browser can paste in a Google Doc.

Archived 9 224

netflix incompatibility with firefox?

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. … (read more)

12/12/24 - netflix says i need to upgrade firefox browser in order to watch vis, but running MOST current version (115.18.0esr). Mac OS 10.12.6 . need help fixing issue. thanks

Archived 4 223

DuckDuckGo searches not working

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches… (read more)

Hi, I've been using DuckDuckGo as a search engine for several years. Yesterday, I entered my search terms as usual, and all it showed me was a blank screen. Even searches that I did weeks ago simply come up blank. (see screenshot) When I searched in Google, it completed just fine. The same when I switched browsers (Chrome and Safari). This must be connected to a recent update either in Firefox or DuckDuckGo, but I can't seem to find information on how to fix it. Thanks for your help.

Archived 2 223