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  • Solved

cannot get to claude.ai

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so… (read more)

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

Asked by alfredmercier 3 weeks ago

Answered by Denys 3 weeks ago

Youtube vidoes will not play and some websites i am unable to access.

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading… (read more)

Ive notcied in the last few weeks that sometimes whn i open mozilla and try watch youtube the webpage loads but no vidoes will work. I have the same issue with my Trading212 website, it loads up but will not log me in or anything. I have never had any issues with mozilla before but now everytime i switch my pc off anf try to use Mozilla it just does not work. To get it to work i have to start the uninstaller for mozilla and go through the reload/refresh process which does work in allowing me to watch youtube vidoes and sign into my trading account but it seems super unesscary that i hav e to do this every time i want to go online, I really like Mozilla but if this continues I unfortunately will have to find another browser.

Asked by jack.stirlingg 5 months ago

Last reply by Paul 5 months ago

A website is greyed out because it displays a message

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website sayi… (read more)

Website: https://www.londonpicturearchive.org.uk/view-item?i=119810&WINID=1764158938344 (for example) On Safari I see there is a message overlay from the website saying "press the command key to zoom the image". On Firefox, this message is not displayed, and the website is greyed out.

I have looked at all my settings: I can't see anything wrong. Any ideas?

Asked by Jane XNC 3 months ago

Last reply by Denys 3 months ago

I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (read more)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

Asked by Louscannon3 1 week ago

Last reply by Louscannon3 1 week ago

Firefox browser "zoom" error

I have the latest version of Firefox on my Mac with macOS Tahoe latest version. I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to… (read more)

I have the latest version of Firefox on my Mac with macOS Tahoe latest version.

I open a new Firefox web page, all is OK BUT suddenly without my interaction it “zooms” to an unusable size.

I tried to reload but, this makes no difference. The only solution is to open a new Firefox web page.

I went to the community support page and typed in the problem.

I then tried “Share Data” > this opened a new page.

I then discovered that my input on… https://support.mozilla.org/en-US/questions/new/firefox/form ...had been erased. I had to start again.

Firefox is generally my favourite secure browser, but this issue needs to be fixed.

Thanks AJ

Asked by aj.winter537 2 months ago

Website Features Not Working Properly on Firefox

I have created a website related to food, restaurant menus, and nutrition tools: https://nutritioncalculators.net/ https://nutritioncalculators.net/ . Everything works fi… (read more)

I have created a website related to food, restaurant menus, and nutrition tools: https://nutritioncalculators.net/ https://nutritioncalculators.net/ . Everything works fine on most browsers, but I’m facing some issues on Firefox. Specifically, some features, forms, and interactive tools don’t always load correctly or behave as expected.

For example, the nutrition calculator tools sometimes freeze or do not respond when I try to use them in Firefox. I want to make sure my website works smoothly for all users, including those using Firefox.

Can someone please guide me on what might be causing these issues and how to fix them so Firefox displays all features properly?

Asked by Jhon Jutt 2 months ago

Last reply by Denys 2 months ago

  • Solved

Expand list function not working in IMDb after latest update

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand th… (read more)

When browsing on IMDb (see image attached) when I click on the "See All" button just above "Soundtrack" at the bottom of the image nothing happens. This should expand the list above it, in the case an actor's credits. I have NoScript 13.5.2 installed but all scripts are allowed here. I get this on all the IMDb pages.

Asked by DTravel 2 months ago

Answered by DTravel 2 months ago

My home page for hotmail (Outlook) is blank and does not display messages. Just started today.

What is the problem that isn't allowing my emails to load? It was fine until today. My hotmail email (outlook live) is what I use as my home page. Seems to connect, but… (read more)

What is the problem that isn't allowing my emails to load? It was fine until today. My hotmail email (outlook live) is what I use as my home page. Seems to connect, but just blank space where messages usually appear.

Asked by chull49 2 months ago