Showing questions tagged:

Your Global Privacy Control opt-out signal has been honored message appears too often on website.

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit car… (read more)

Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

Solved 10 5 218

Links not working on New York Times

When reading the New York Times, on any page but the first, links do not work. This problem does not occur in Troubleshooting mode, which I understand means some setting… (read more)

When reading the New York Times, on any page but the first, links do not work.

This problem does not occur in Troubleshooting mode, which I understand means some setting or extension is causing the problem.

How do I find out which setting or extension to change?

Solved 2 1 40

UI errors after updates- PDFs, Google Sheets and other graphic elements showing up as just black

I'm encountering some UI errors with the last couple updates. With an update from a couple weeks ago, I noticed when viewing PDFs in the browser, random characters would … (read more)

I'm encountering some UI errors with the last couple updates. With an update from a couple weeks ago, I noticed when viewing PDFs in the browser, random characters would be invisible, and in Google Sheets I'd notice some cells appeared blank, though selecting them showed that there was text inside. I also noticed disappearing text in a Google Doc I was working on. Now with the update that was just released today (154.0) all PDFs, and entire screens in Sheets and Docs, and other random graphic elements, are showing up as just flat black (see attached screenshot). My job involves working with spreadsheets and PDFs a lot so this is severely impacting my workflow, and I am reluctantly working in a different browser today.

I did a browser refresh, and then I uninstalled and re-installed, and that didn't help anything. What should I try next?

I should note I am using Firefox on Windows 11. I am not experiencing any issues with Firefox on iOS or Mac OS.

Edit: I was able to troubleshoot and fix this by disabling hardware acceleration under performance settings. Problem solved!

Solved 1 1

Webpages are extremely large/zoomed in but page zoom is at typical 100%.

Certain webpages are now enlarged to the point of being unusable. I have not changed any settings in Firefox. Zoom is at the typical 100% and zooming out does not fix the… (read more)

Certain webpages are now enlarged to the point of being unusable. I have not changed any settings in Firefox. Zoom is at the typical 100% and zooming out does not fix the issue. I have attached a screenshot of what this page looks like so you can see. I have tried searching ways to fix this and cannot figure it out. Help is greatly appreciated.

Open 2 1 90

YouTube home page mute icon behaves strange and intermittent.

When I select a YouTube home page video mute icon, for sound on a preview, it pops up a mini-player, a notice that I have "saved to watch later," or toggles the mute as e… (read more)

When I select a YouTube home page video mute icon, for sound on a preview, it pops up a mini-player, a notice that I have "saved to watch later," or toggles the mute as expected. Intermittent and unpredictable. I can select one mute icon that toggles the sound, and the preview beside it pops up a watch later.

Win10, Firefox 152.0.6 (64-bit) today, but this has been with me about the last two iterations.

I ran though eleventy-billion experiments and there was no effect from any toggling of settings, add-ons, file deletions, toggled logouts, forced refreshes, you name it. The single positive is that the keyboard "m" works fine to toggle mute in a video page playback, but not the previews at home. I followed AI advice after I gave up on my own ideas, and after recommending everything under the sun the only conclusion offered was related to failed mouse tracking, which is nuts to me. Everything works fine except this YouTube oddity, including videos or sound output on other sites. I was actually surprised that nothing changed YouTube behaviour after my freaking out on FF details; doesn't mean the trick isn't in there somewhere.

In simple terms, I have not read reports of this problem and I have no idea how to proceed.

Solved 3 1 70

Firefox will not me log into my e-mail provider AT$T (Yahoo)

I can log-in to my e-mail account using FireFox "Private Browser" and all other browsers, but not from Firefox's normal browser. I receive a message form ATT/Yahoo that … (read more)

I can log-in to my e-mail account using FireFox "Private Browser" and all other browsers, but not from Firefox's normal browser. I receive a message form ATT/Yahoo that something is wrong with my internet of WiFi.

I have been struggling with this off and on for several months. But all of a sudden when I went to log-in the normal FF browser so I could send screen shots, I was able to log-in. Within the last hour I couldn't log-in and have did nothing but read community questions and answers. This happening out of the has destroyed my efficiency.

Any ideas?

Allen Gauthier

Archived 1 130

Safeway.com Search for Products Not Working

I have written you all now three times. I cannot use Safeway.com to order my groceries and have had this problem since October of last year. I have to use another brower,… (read more)

I have written you all now three times. I cannot use Safeway.com to order my groceries and have had this problem since October of last year. I have to use another brower, which I detest to make my orders. All of my preferences are on the safeway.com page but when I search, let's just say "eggs" it tells me that my spelling must be wrong or there are no items that match my search. Please please help me fix this. I have called Safeway.com 4 times and they say it is a Firefox issue. Thank you.

Archived 3 80

Logging in to my Commonwealth Bank Account

Since this morning's update I have not been able to log into my Commonwealth bank account. Also I can't use the toggle function to move from commsec to the cba account. Y… (read more)

Since this morning's update I have not been able to log into my Commonwealth bank account. Also I can't use the toggle function to move from commsec to the cba account. You have somehow changed something that is preventing this. Can you please fix this asap.

Archived 2 80