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  • Archived

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it.

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it. I also tried the font fix with Arial an… (read more)

Silverlight has stopped working in Firefox 12.0 but works fine in Safari. Have uninstalled and reinstalled but this didn't fix it. I also tried the font fix with Arial and Verdana but this didn't fix either.

Would appreciate any help.

Asked by JRK67 8 years ago

Last reply by David Tenser 8 years ago

  • Archived

Silverlight audio distorts/slows down when another tab is selected or opened or Firefox is minimized.

Hi. I am using FF33.0 and if I watch Silverlight videos I can't minimize or change the tab without getting sound problems. It sounds like video would slow down and thus d… (read more)

Hi. I am using FF33.0 and if I watch Silverlight videos I can't minimize or change the tab without getting sound problems. It sounds like video would slow down and thus distorting the sound.

The sound stops distorting after 30sec-5min after the tab is changed or window minimized. If I change it back to the tab where Silverlight video is playing and the sound is distorting it stops immediately.

I have tried to reset FF and uninstall and re-install.

The problem is limited to FF only. Chrome and IE work fine.

Thank you for any help!

Asked by Topi 6 years ago

Last reply by FredMcD 6 years ago

  • Archived

silverlight has installed, but does not show up anymore in list of plug-ins

an application asks for silverlight to be installed: it is installed but the application can now only run when i forst ininstall silverlight, then install again. trying t… (read more)

an application asks for silverlight to be installed: it is installed but the application can now only run when i forst ininstall silverlight, then install again. trying to "remeber to allow this application to run silverlight" does';nt fix the problme, probably because i use private mode.

thanks for your help.

Asked by psaumis 6 years ago

Last reply by cor-el 6 years ago

  • Archived

Fans run watching video, but don't when using Safari

I am curious as to why the silverlight plugin ramps the fans up (3k+ rpm) when I am watching prime video's in Firefox, but when watching the same video's in Safari, the f… (read more)

I am curious as to why the silverlight plugin ramps the fans up (3k+ rpm) when I am watching prime video's in Firefox, but when watching the same video's in Safari, the fans a pretty much the standard 2000 (2k - 1.5k) rpm. Happens with youtube too. Safari and web videos is way quieter and I guess I just don't understand why the difference.

Is there a way to get FF to throw a little less power at these video's so as to not light the fans off so much? It can really drown out the video audio depending on what it is. As it is, I use Safari for watching video's, but hate having to have 2 browsers open.

Asked by TimeDilation 6 years ago

Last reply by the-edmeister 5 years ago

  • Archived

Firefox seems to have a problem with Microsoft Silverlight and mapping software such as Xpedition.

When I try to use Xpedition of the UK Ordance Survey mapping sites I get a message saying that the Microsoft Silverlight account is invalid and saying I should sign up fo… (read more)

When I try to use Xpedition of the UK Ordance Survey mapping sites I get a message saying that the Microsoft Silverlight account is invalid and saying I should sign up for a devleloper account. Both sites work fine in Chrome.

Asked by Steve38 6 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox 34.0.5 Flash block 1.5.18 Silverlite not working

Firefox 34.0.5 Flashblock 1.5.18 extension- Silverlite will not work(Netflix etc) When I turn off Flashblock(From the addon mgr silverlight still not working-- If I disa… (read more)

Firefox 34.0.5 Flashblock 1.5.18 extension- Silverlite will not work(Netflix etc) When I turn off Flashblock(From the addon mgr silverlight still not working-- If I disable flashblock and restart firefox silverlite works-- I disabled flashblock and installed Flashhstopper 1.2.4.1 and allowed Netflix on Flashstopper-- silverlite works fine I emailed Flashblock to let them know of the problem--a week ago and got no response-- just wanted to pass this along

Asked by saunamaster 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Microsoft Silverlight Will not work right in firefox for some reason...

I recently had an issue with my ISP. My ping was over 1000 and my Download/Upload speeds were .07 or so. While this was going on (well before I realized there was a probl… (read more)

I recently had an issue with my ISP. My ping was over 1000 and my Download/Upload speeds were .07 or so. While this was going on (well before I realized there was a problem.) I was watching a movie on Amazon. Now silverlight in just firefox is broken. It keeps thinking that my connection is crap. I can not seem to fix this issue.

What I have tried to do: Uninstall/Reinstall Firefox and Silverlight Clear all Application data in regards to firefox Delete all Cookies/browsing history.


Funny thing I have tested the problem in Internet Explorer and found silverlight to be working fine. Yet when i go back to firefox it will not work.

Asked by odin2054 5 years ago

Last reply by guigs 5 years ago

  • Archived

Video makes fans run obnoxiously compared to Safari

Using firefox to watch video such as amazon prime content causes the fans on my macbook to run obnoxiously compared to Safari for some reason. I don't get it. Why? Same v… (read more)

Using firefox to watch video such as amazon prime content causes the fans on my macbook to run obnoxiously compared to Safari for some reason. I don't get it. Why? Same video in both browsers using the same plugin causes very different results.

I use XRG app to watch the temps and stuff like fan speed.

Safari running the videos uses a good amount of CPU (~70% - 90%) and CPU die temp of 71C, where Firefox will run the CPU clear up to the 150%+ range and a die temp of 85+C. The second I stop the video, I see the case temps (sensor1,2,3) start to drop pretty quickly. Is there a different version of Silverlight for firefox that is different from Safari's? I'm stuck with Silverlight for the Amazon Prime stuff.

Pretty much, video in Firefox sends the case temps to somewhere around 39-42C, nothing crazy, but with the die temps, enough to kick the fans up to the 3500-4000 rpm range watching the videos.

Safari on the other had shows case temps around 30-32C and fans that sit steady at 1999- 2048 rpm watching the videos.

Asked by TimeDilation 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox goes unresponsive when watching Netflix or playing certain games on Facebook.

Firefox goes unresponsive when watching Netflix or playing a certain game on Facebook. There's no warning, no error messages. On watching Netflix, I click play and every… (read more)

Firefox goes unresponsive when watching Netflix or playing a certain game on Facebook.

There's no warning, no error messages. On watching Netflix, I click play and everything seems fine then the screen freezes and Firefox is suddenly unresponsive. When this happens I have to close Firefox by whatever means I can either by clicking 'X' or right-clicking up on the menu bar then selecting 'close'. I've even had to use ctrl+alt+delete to close Firefox and a few times my entire computer has froze forcing me to disconnect power. Firefox error reporting never comes up but Windows tries to search for a solution. On opening Firefox again.. sometimes the tab will try to reload and sometimes Firefox can't restore. I don't allow the tab to reload.

The same goes for when Firefox goes unresponsive when playing the game (Farmville) on Facebook.

I have refreshed Firefox. Everything is up to date. I've searched Firefox support and done what is suggested including disabling hardware acceleration on both Firefox and Flash Player. I don't know what else to do. I've tried everything and nothing has helped.

Asked by Mekare 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox crashes

After updating to the new version 41.0.1, silverlight has been crashing many times throughout the day for several days in a row now. Yesterday for example, I sent at leas… (read more)

After updating to the new version 41.0.1, silverlight has been crashing many times throughout the day for several days in a row now. Yesterday for example, I sent at least 24 crash reports to Firefox. So last night I went back to version 40.0.3. So far I have had no silverlight plugin-in crashes yet. Is any IT or contributors aware of this problem? I need Firefox to be reliable for what I do for a living. This is not reliable.


CRASH REPORTS as of 10/5/15:

064a31df-e962-4b26-9136-c9f32c417dea 10/5/2015 3:07 PM

fa0155ae-5a57-49e3-88a5-e018f1fbf1a2 10/5/2015 2:25 PM

95acbb05-5ed4-4ab2-adae-8fcbf493ae32 10/5/2015 2:23 PM

bp-be79a679-9b0d-4a01-897d-077712151005 10/5/2015 1:05 PM

bp-feb51949-2d5d-4718-b80f-296d82151005 10/5/2015 12:45 PM

bp-914fe113-43ae-4f83-a7e3-699f22151005 10/5/2015 12:41 PM

bp-593ddc91-8532-4c44-911a-8cd832151005 10/5/2015 12:30 PM

bp-4791d254-4071-4e95-80a9-9c6212151005 10/5/2015 11:43 AM

bp-6609cd0d-875b-47e9-a487-ff4412151005 10/5/2015 11:40 AM

bp-c152f045-a8fe-4150-97fc-d9ad82151005 10/5/2015 11:38 AM

bp-3405a083-55b3-414e-a165-cc0f12151005 10/5/2015 11:37 AM

bp-df68600d-2f93-49b8-b060-108262151005 10/5/2015 11:25 AM

bp-786a544a-9113-461e-97f1-38f902151005 10/5/2015 11:23 AM

bp-b48a93e1-2720-4bcf-95de-ae2ba2151005 10/5/2015 10:55 AM

bp-6e9b7fa2-0080-403d-a5d6-08f8b2151005 10/5/2015 10:43 AM

bp-4f3433fe-57d1-40af-bf4d-22b222151005 10/5/2015 10:38 AM

bp-39bb350d-195c-467f-9821-212f82151005 10/5/2015 10:36 AM

bp-f1e2d4e3-f9e5-43dc-b603-caa652151005 10/5/2015 10:35 AM

bp-65adf6f8-bb34-489d-8c70-dfa392151005 10/5/2015 10:06 AM

bp-34a667f3-c384-4858-a2cf-b492f2151005 10/5/2015 10:06 AM

bp-7d02b777-e184-4fcb-ac7f-575ee2151005 10/5/2015 9:28 AM

bp-d55242a2-b8e8-4b35-ba74-b0e982151005 10/5/2015 9:25 AM

bp-4fa26cd3-b2b3-4653-a8b0-ee7672151005 10/5/2015 9:25 AM

bp-b977b3ea-0221-429b-864e-018232151005 10/5/2015 9:22 AM

bp-fa5a0956-3219-48e2-ae7e-a68472151005 10/5/2015 9:18 AM

bp-a8715896-2ca3-4a3e-a864-14ad02151005 10/5/2015 8:46 AM

13ffaa43-075b-43ff-a6f5-622f79f389c6 10/5/2015 8:45 AM

Asked by mjt7135 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Silverlight application get unstable from version 41.x.x

After version of 41.x.x we have notice that Silverlight application get hang and crash very often (few times per day). There is no way to replicate it ... it happened fro… (read more)

After version of 41.x.x we have notice that Silverlight application get hang and crash very often (few times per day). There is no way to replicate it ... it happened from time to time without any reason visible from our side. Before it worked well. So, users work inside our Silverlight application, and then from time to time browser return crash report (or on some users it just crash). For those which get crash report, looks like uploaded picture.

Asked by drago.bratko 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Was prompted to update Silverlight, now I cannot install latest version & have NO Silverlight at all

I am using WIN XP SP3 32 bit on a desktop computer. Firefox prompted me to update Silverlight, which involved uninstalling the existing version of Silverlight, which I di… (read more)

I am using WIN XP SP3 32 bit on a desktop computer. Firefox prompted me to update Silverlight, which involved uninstalling the existing version of Silverlight, which I did. But when I tried to install the latest version, it wouldn't let me. It actually got to the Installer, then this was the message I got.

"Message ID: generic You reached this page since you encountered problems with the installation of Microsoft Silverlight. In many cases these problems are due to incompatible browser and operating system or due to an old pre-release version of Silverlight. Please follow the Uninstall Instructions to remove any previous versions from your system and then visit the Silverlight Web site and install the latest version. "

What does all this mean, please? I'm not stupid & can manage most basic things, but am not a techie by any means...please, can someone please help me & tell me what I should do next? I am an aged pensioner, thus cannot upgrade my computer, as I haven't the budget to save up for a new one (or a re-con one either!).

I am under the impression that I need Silverlight if I want to watch most videos, and I do daily. (Meditations, mainly).

Thanks in advance Peace and Love Sylvia

Asked by SlimSylv 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

I'm trying to restore tabs prior to a crash

I have the .js file that was supposed to boot up following my crash, however, it never did. I quickly copied and saved it to numerous places on my desktop to ensure it do… (read more)

I have the .js file that was supposed to boot up following my crash, however, it never did. I quickly copied and saved it to numerous places on my desktop to ensure it doesn't get lost or rewritten by firefox. I tried renaming it "recovery.js" and "sessionstore.js" while also taking out the other (new and invalid) restore .js files in there. However, even leaving the original backup that didn't open, and only it as the "restore.js" or as a "sessionstore.js" doesn't help. I open up forefox and it still only opens up my homepage without inquiring into restoring tabs. Again, I am positive that I have left the original restore file and only it in the folder. (I know it is the right one because it is monstrously long and I eye'd it and found some of the tabs I had. I'm on osx and don't know what else to do. Every poster with a similar problem says this is the solution, but it is simply not working for me. Is there anything else I can try? Is there something else I am missing? Thank you.

EDIT:


Now this is particularly peculiar. I finally got the application to restore. Again, the only one file in the folder is the original file with all ~40 tabs. It is named "restore.js" however. When the "this is embarrassing" restore window arose, it asked if i wanted to restore the two tabs that were open when I crashed firefox to replace the restore file. I looked in the folder and as I left it, the only file in there is the original .js with the ~40 tabs.

This has officially been catapulted to the point of making absolutely no sense.

Asked by MargotSlavich 4 years ago

Last reply by cor-el 4 years ago

  • Archived

The Silverlight plugin isn't even showing up on my list and I have the program. I'm on a mac. I've uninstalled & reinstalled. Where is it????????

I've uninstalled and reinstalled both Firefox and Silverlight many times now. I can use Netflix on all other browsers but it's like Firefox won't even recognize the progr… (read more)

I've uninstalled and reinstalled both Firefox and Silverlight many times now. I can use Netflix on all other browsers but it's like Firefox won't even recognize the program. I'm trying to use an online software called Xactimate that I can only use on Firefox and it requires Silverlight. It's not in the list of plugins at all so I can't opt to have it always activate. Any ideas??

Asked by jesseweimer 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

When will you be able to apply replacement for Silverlight on Mac? I've had to go to Google Chrome. I hate all-powerrful Google, but Netflix is my only entertai

My only entertainment is Netflix. I used to be able to use Firefox to play it using Silverlight. I understand why you've dropped Silverlight. I see you have an alternativ… (read more)

My only entertainment is Netflix. I used to be able to use Firefox to play it using Silverlight. I understand why you've dropped Silverlight. I see you have an alternative for Windows machines but what Mac? I hate using Google Chrome to access my Netflix. Oh. I use the latest Firefox for Mac.

Asked by RandalScott 4 years ago

Last reply by FredMcD 4 years ago