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can not use the recovery key

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it? … (read more)

I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?

Asked by Annette Kjærgaard Jensen 1 month ago

Last reply by markwarner22 1 month ago

Text typed in a webpage comment section is matching the background color (dark theme) tried the text color changes in settings to no avail. What else can it be?

I use a dark background theme to reduce glare. Text usually appears white, as expected. Today, 12/13/24, the text is black. I am using version 133.0.3 (64-bit) Firefox Br… (read more)

I use a dark background theme to reduce glare. Text usually appears white, as expected. Today, 12/13/24, the text is black. I am using version 133.0.3 (64-bit) Firefox Browser. I downloaded an update within the past few days, and while I have used the browser, I haven't typed anything onto a browser page until this morning.

Text and background appear normal with other applications.

I was wondering whether this has been reported or found previously.

I am continuing my search for other applications this my affect.

Asked by freddare 5 months ago

Last reply by Paul 4 months ago

Firefox

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you h… (read more)

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

Asked by maieutiques 3 months ago

Last reply by Victor Miller 2 months ago

Unable to use Mendeley Web Importer

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used t… (read more)

I am using Firefox and Mendeley Reference Manager on a Macbook Air. For days I have been unable to use Mendeley Web Importer. I have it installed in Firefox I have used the latest software for Mendeley Web Importer 3.0 (I was made to believe that it is the latest version), I have refreshed Firefox and I have even deleted Firefox and reinstalled on my computer, I have tried customizing Firefox. The symbol for Mendeley Web Importer does not show up ind the collection of similar Add-ons (I hope that this is the correct term).

I would safe me quite a bit of time, if I could use the web importer. Can you help?

Asked by PK 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (read more)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Asked by velvul2 4 months ago

Last reply by Paul 4 months ago

Strange Gray Border Around Page Content

Hi. I'm trying to switch from chrome to firefox, and I see this strange, thick gray border/padding around the content of every page I view in the browser. It's perfectly… (read more)

Hi. I'm trying to switch from chrome to firefox, and I see this strange, thick gray border/padding around the content of every page I view in the browser.

It's perfectly consistent between tabs and not part of the actual web pages. It grows and shrinks as I resize the window. It makes everything a bit smaller than it is in chrome.

I haven't been able to search and discover what it is/a solution, because the terms I try to search for produce different topics. What is this? Is there a setting I can change to turn it off?

Asked by Abigail Corfman 4 months ago

Last reply by cor-el 4 months ago

ad blockers how to turn off so I can watch youtube

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in se… (read more)

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

Asked by Carol Duffy 4 months ago

Last reply by jonzn4SUSE 4 months ago

I have vI have been a substack blogger since 2021 - A Small Drop of Ink. I cannot log in to my own website. I am warned that "this is a private page and you need to get permission from the owner" Well, I AM THE OWNER.

You can help me to skip all this nonsense and help me to once again log in through the fancy toolbar on my Firefox page. It used to work just fine until all the recent "i… (read more)

You can help me to skip all this nonsense and help me to once again log in through the fancy toolbar on my Firefox page. It used to work just fine until all the recent "improvements". How can I talk to the substack people directly? They are very remote and I am separated from them by AI which is not helpful at all. Also, all these "extras" are a nuisance. At the moment, I am listening to the organ in Notre Dame which is annoying and distracting. All these new pop-ups are a pain in the neck. Olease don't connect me with more AI.

Asked by Dorothyt 4 months ago

Last reply by cor-el 4 months ago

Issue signing into Amazon, not an Amazon issue.

When I go to log in to Amazon there is a grey drop down box that says, Manage Passwords. If I click on that bar it takes me to a page where saved passwords would be on m… (read more)

When I go to log in to Amazon there is a grey drop down box that says, Manage Passwords. If I click on that bar it takes me to a page where saved passwords would be on my computer. That box just started dropping down today. I called Amazon and it doesn't have anything to do with them. How do I get rid of that drop down box when logging into Amazon. I feel like my account has been compromised somehow.

Please let me know how to correct that problem Cheryl Nay [email removed]@yahoo.com

Asked by crfnay 4 months ago

Last reply by markwarner22 4 months ago

Facebook on my cell phone?

Facebook emailed me a code number to put on my Facebook, so I can use my cell phone with Facebook. I don't know where to apply that code # onto my Facebook account....?… (read more)

  • Facebook emailed me a code number to put on my Facebook, so I can use my cell phone with Facebook. I don't know where to apply that code # onto my Facebook account....?

Asked by Ralph Knightly 4 months ago

Last reply by markwarner22 4 months ago