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Security

Microsoft is ending support of Windows 10 in Oct 2025. No more updates, security patches, etc. Do I need to buy a new laptop since mine will not take windows 11? My lapto… (read more)

Microsoft is ending support of Windows 10 in Oct 2025. No more updates, security patches, etc. Do I need to buy a new laptop since mine will not take windows 11? My laptop is 14 years old. Or by using Mozilla Firefox, I will still have a secure connection for my banking.

Asked by Margo G 3 weeks ago

Last reply by TyDraniu 3 weeks ago

virus scam

clicked on small info page website icon for a snooker club and linked me to Mcafee (allegedly) whereupon lots of alerts about malicious software and viruses invading my l… (read more)

clicked on small info page website icon for a snooker club and linked me to Mcafee (allegedly) whereupon lots of alerts about malicious software and viruses invading my laptop. As Defender shows everything clear I assume this is a scam. The link address is shown below as a screenshot of 'new notifications'. I uninstalled Firefox and refreshed everything. I use DuckDuckGo as search engine. Operating System is Windows 10. Any assistance to prevent these -virus alert 'notifications' popping up would be appreciated.

Asked by Squawk57 1 month ago

Last reply by James 1 month ago

Please,I need help installing X-notifier,thank you. I can not get X-notifier to stay on my computer,thank you, AW

I have had X-notifier on my computer before,but I can not get X-notifier back on my computer. I tried the X-notifier Neo,but not lick. I cleared all of my Cookies. Thank … (read more)

I have had X-notifier on my computer before,but I can not get X-notifier back on my computer. I tried the X-notifier Neo,but not lick. I cleared all of my Cookies. Thank you, AW.

Asked by Nix 1 month ago

Last reply by Paul 1 month ago

My Gmail Account recovery

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the sam… (read more)

Dear Google team, there is a problem in two step verification in my Gmail. Google is not able to verify me. I have important documents in my Gmail, my location is the same, the number is available, then why is the IP address not matching? Please solve two. step verification problem Gmail. [edited] @gmail.com My old device lost New device access no Please my Gmail account recovery My old backup good no access Backup code recover please help Same email OTP recover please

My Gmail Id [edited] @gmail.com

Asked by Rasel Vai 2 months ago

Last reply by James 2 months ago

Strange warning pops up started last moth

Lats month a window started popping up when on my email or random webpage. Happens on any browser. It is a box that says my session is timed out and do I want to to sig… (read more)

Lats month a window started popping up when on my email or random webpage. Happens on any browser. It is a box that says my session is timed out and do I want to to sign back in or get off. This is so random and extremely annoying. I am not on a metered internet usage it is unlimited. How to stop this or fix it would be appreciated. Thank you

Asked by midogsrgr8 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

system infected click to scan and clean via cueaa9anaffc73amilsg

system infected click to scan and clean via cueaa9anaffc73amilsgand another panel refers to a zeus 2020 trojanm virus but "cllick here" and nothing happens. what ddo i… (read more)

system infected click to scan and clean via cueaa9anaffc73amilsgand another panel refers to a zeus 2020 trojanm virus but "cllick here" and nothing happens. what ddo ido?

Asked by david butler 3 months ago

Last reply by James 3 months ago

New update - Firefox Nightly 137.0a1 - Help change settings

When I click application menu or add-ons icons, the menus open to the left of the screen and this is very annoying and inconvenient. Please advise on how to correct t… (read more)

    • When I click application menu or add-ons icons, the menus open to the left of the screen and this is very annoying and inconvenient. Please advise on how to correct this after the update.

Asked by neo.hazard1 3 months ago

Last reply by Standard8 3 months ago

How to somehow disable the display from Google "Use Google account to sign in..."?

Hi, I am using Firefox on a Mac computer with Sonoma. Google became over time more and more intrusive and annoying. Is there any way to use setting in Firefox to disable… (read more)

Hi,

I am using Firefox on a Mac computer with Sonoma. Google became over time more and more intrusive and annoying. Is there any way to use setting in Firefox to disable the display appearing with most websites that tells one to "Use Google account to sign in..." ?

Thanks

Asked by Sue 4 months ago

Last reply by markwarner22 4 months ago

Messages about machine used

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is runn… (read more)

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

Asked by Ottovonbismark 1 month ago

Last reply by James 1 month ago

Select a different Google account for Gemini in AI Chatbot

It's not possible to switch Google accounts for Gemini in the AI Chatbot toolbar. When I select another Google account in the chatbox, the browser redirects to https://ge… (read more)

It's not possible to switch Google accounts for Gemini in the AI Chatbot toolbar. When I select another Google account in the chatbox, the browser redirects to https://gemini.google.com, but the AI chatbot continues to use my default Gemini account, see the attached screenshot.

Asked by sergey.v.milyaev 2 months ago

Last reply by Robert Brown 1 month ago