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Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (read more)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

Asked by Adin 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

Somebody is trying to set up account using my g-mail account

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm an… (read more)

I keep getting messages from Firefox to confirm account with the code. Looks like somebody keeps trying create an account with my e-mail address. I never hit confirm and I just delete the message. I keep changing my password.

Asked by GailW 5 months ago

Last reply by Kiki 5 months ago

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Email address

Please help me change my email address. I lost access to the old email i am using as primary. Problem is i cannot make any change to my account without changing my prima… (read more)

Please help me change my email address. I lost access to the old email i am using as primary. Problem is i cannot make any change to my account without changing my primary email

Asked by eltonmofokeng61 7 months ago

Last reply by jonzn4SUSE 7 months ago

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email received from Mozilla

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid e… (read more)

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Asked by SuMo Bot 7 months ago

Last reply by Kiki 7 months ago

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SUSPICIOUS EMAIL

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to ano… (read more)

I received an email at an email account I don't use for my Mozilla Firefox, thus why seems suspicious and strange to me. So I researched it here and saw the answer to another persons same question. I did go and check, I am logged in. Firefox is my primary and I use it constantly. Also on my phone and tablet, same account. As I write this, I have about 15 tabs open and active. The email associated to my account is not the same as the one I got this email at. The email I got it in, I use for solicitation, signing up for things and things I don't trust. This is what the email stated (same info as what was posted by the other person that got this same post) I copied and paste vs. Screen shot... so the Mozilla logo didn't show up. MIND YOU, I HAVE NEVER GONE 2 YEARS WITH NOT BEEN ACTIVE ON FIREFOX. AND I ONLY HAVE ONE ACCOUNT. PLEASE ADVISE --- The email they sent it to is [email removed]@gmail.com

Mozilla logo Your Mozilla account and data will be deleted in 7 days Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. Your account and your personal data will be permanently deleted on Sunday, Jun 29, 2025 because you haven’t been active. Sign in to keep your account If your account is deleted, you’ll still receive emails from Mozilla Corporation and Mozilla Foundation, unless you ask to unsubscribe.

If you have any questions or need assistance, feel free to contact our support team. This is an automated email. You are receiving it because you have a Mozilla account and it has been 2 years since your last sign-in. Mozilla. 149 New Montgomery St, 4th Floor, San Francisco, CA 94105 Mozilla Accounts Privacy Notice Mozilla Accounts Terms of Service

Asked by JE-ART 7 months ago

Answered by Kiki 7 months ago

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2 Factor Log In

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it chan… (read more)

I'm having an issue in accessing a website & haven't before. There are 2 e-mail addresses associated w/my account since signing up for Mozilla. Just yesterday it changed after a download & now I'm getting 2-factor set up when accessing one website. Please advise if you have any ideas.

Asked by Kay Martin 5 months ago

Answered by Kiki 5 months ago

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Cannot Setup MFA on Mozilla Account

Hi Folks, I can't seem to setup MFA via my Mozilla profile. I'm using the Google Auth App on my mobile. Have checked that time is synced correctly. Have tried setting up … (read more)

Hi Folks, I can't seem to setup MFA via my Mozilla profile. I'm using the Google Auth App on my mobile. Have checked that time is synced correctly. Have tried setting up on my mobile and PC. Shall I try a different Authenticator App?

Asked by Quart 5 months ago

Answered by Paul 5 months ago