Showing questions tagged: Show all questions
  • Archived

can't seem to update firefox

I keep seeing a warning that I'd better update firefox by March 14th. But when I try, there seems to be no easy way to do it. I can download the archives, either .bz2 o… (read more)

I keep seeing a warning that I'd better update firefox by March 14th. But when I try, there seems to be no easy way to do it. I can download the archives, either .bz2 or .xz, for several different versions (ESR or not), for Linux-64. But upon opening these archives, I don't see any obvious "INSTALL" script, nor a "README" or anything else to get me started. How deep do I have to dig into this, to get this simple task done? Why can't it be "one click"? I don't want to go through the hassle of setting up the Debian apt archive to point at Mozilla, since it doesn't seem to be in the defaults -- and why should I have to?

I try to follow the directions in Support, which direct me to the "three lines" menu -> Settings -> General -> Firefox Updates. But it doesn't "automatically download" the new update, in fact it doesn't even seem to try to check for updates, nor is there any link to click to make it update manually. What I see in that panel does not match the screenshot in the Support (see attached image).

I click on "download installer", but it just takes me to the same page where I can specify my language, etc., and then download the archive of the browser itself. No sign of any installer, as mentioned above.

Why is this so hard??? Has my browser been hacked to prevent updates? Please help!

--Benjamin Ketcham-McGrath

Asked by Benjamin Ketcham 12 months ago

Last reply by James 12 months ago

  • Archived

Version problem

I upgraded Firefox using Ubuntu's apt update, apt dist-upgrade. The upgrade process said my version is 134.0.1 but when I look on the Help button is says my version is 12… (read more)

I upgraded Firefox using Ubuntu's apt update, apt dist-upgrade. The upgrade process said my version is 134.0.1 but when I look on the Help button is says my version is 125.0.2. How do I upgrade to 134.0.1?

Asked by Mike Carron 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Failure to Sync after MFA and Verification

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea? … (read more)

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea?

Asked by James TD 1 year ago

Answered by James TD 1 year ago

  • Solved
  • Archived

first of all, do no harm

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too. I made the mistake of letting Firefox on KUbuntu upda… (read more)

That is the first line in the Hippocratic Oath. All doctors have to swear to it. All software developers should too.

I made the mistake of letting Firefox on KUbuntu update. It obliterated all my tabs and all my history. There's nothing left. I had a lot of tabs open with intent to use them to update some astronomy instructional activities. I don't know if I'll be able to find them again.

I don't really have a question except to ask: What fresh hell is this? Is it really that hard to just leave things the hell alone? I'm afraid to ever update Firefox again. If everything else wasn't based on Chromium, I'd be out of here.

Also, it looks like something out of Windows 7.

It's all gone. It's a wonder you didn't delete all my bookmarks while you were at it.

Asked by pjcamp 1 year ago

Answered by pjcamp 10 months ago

  • Archived

Can't get Firefox to update

I've been getting warning messages telling me to update Firefox or security certificates will expire on 14th January. I clicked on Help -> About, but it doesn't check … (read more)

I've been getting warning messages telling me to update Firefox or security certificates will expire on 14th January. I clicked on Help -> About, but it doesn't check for updates. I also tried going to Preferences, but I still can't see a way to install updates.

I downloaded a version from here https://www.mozilla.org/en-GB/firefox/download/thanks/ I unpacked it into my home directory, but I'm not sure how to install this version.

I'd like to be able to import my current session into the new version of firefox.

Any help would be appreciated.

Asked by hitechgardener 1 year ago

Last reply by James 1 year ago

  • Archived

Youtube and Video codec

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to in… (read more)

I got this new Chromebook, and now I'm having issues using YouTube. When I select a video to watch, a message pops up at the top saying "To play video, you may need to install the required video codecs." I am able to watch the video I selected anyhow, with some minor issues with the picture and its frames I believe, however, when I try to watch a different video, it does not work. Sometimes it will play for a short bit, but will then stop, and start buffering. When I then refresh the page, the video will not play and will only buffer. I am not sure what to do, and if this is an issue with the browser, or the device itself, please help?

Asked by West 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox doesn't start after installation of amdgpu driver

Hi, I have a laptop with an AMD Ryzen 7 8845HS CPU, including a Radeon 780M iGPU, running Ubuntu 24.04. In order to fully utilize the GPU by supporting OpenCL acceleratio… (read more)

Hi,

I have a laptop with an AMD Ryzen 7 8845HS CPU, including a Radeon 780M iGPU, running Ubuntu 24.04. In order to fully utilize the GPU by supporting OpenCL acceleration I installed the additional drivers by: `sudo amdgpu-install --usecase=graphics,multimedia,opencl --opencl=rocr --opengl=mesa`

After that programs which benefit from OpenCL acceleration recognize the GPU, however firefox starts crashing with the following error msg:

XPCOMGlueLoad error for file /usr/lib/firefox/libmozgtk.so: libwayland-client.so.0: failed to map segment from shared object Couldn't load XPCOM.

It seems that the AMD GPU drivers registered their libraries in `/etc/ld.so.conf.d` as 10-rocm-opencl.conf, 20-amdgpu.conf which means that libraries within the given folders are found first.

This applies to the libwayland-client library, which is used by `/usr/lib/firefox/libmozgtk.s`:

ldd /usr/lib/firefox/libmozgtk.so | grep amd libwayland-client.so.0 => /opt/amdgpu/lib/x86_64-linux-gnu/libwayland-client.so.0 (0x00007013767bf000)

Interestingly the same `libmozgtk.so` library is used by thunderbird:

ldd /usr/lib/thunderbird/libmozgtk.so | rg -i amd libwayland-client.so.0 => /opt/amdgpu/lib/x86_64-linux-gnu/libwayland-client.so.0 (0x00007d44b0f41000)

However thunderbird just works fine, so I expect that there might be something wrong with firefox utilizing this library.

Maybe I should also mention, that I'm not even using wayland as desktop compositor, but good old x11:

echo $XDG_SESSION_TYPE x11

Is there any way to further debug this issue?

Asked by carcass_dev0 1 year ago

Last reply by carcass_dev0 1 year ago

  • Solved
  • Archived

Firefox Linux on Chromebook unable to edit Google Docs

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appea… (read more)

I recently updated Firefox Linux on Chromebook and now when I open a Google Doc it displays fine and I can place the cursor with mouse but when typing no characters appear in doc. I checked Firefox on Windows and it edits same docs fine.

Asked by bob335 1 year ago

Answered by bob335 1 year ago

  • Archived

Context menus delay appearing for 30 seconds.

After I upgraded my system (NixOS) from 23.05 to 24.11, both Firefox and Thunderbird experience a 30 second delay between doing right click and the context menu appearing… (read more)

After I upgraded my system (NixOS) from 23.05 to 24.11, both Firefox and Thunderbird experience a 30 second delay between doing right click and the context menu appearing.

After clicking on a menu option, there is another 30 second delay before the menu disappears and the action is carried out.

Happens also in safe mode, and after deleting the .mozilla directory and starting from scratch.

No other GUI on the system (including non-gecko browsers) are affected.

Firefox version is 133.0.3

Asked by rubenf3000 1 year ago

Last reply by sales399 1 year ago

  • Archived

search bookmarks

My laptop operating system Linux ubuntu crashed. I had to reboot using new linux OS Linux Mint. Laptop now working but have lost all my search. I sometimes use DuckDuck … (read more)

My laptop operating system Linux ubuntu crashed. I had to reboot using new linux OS Linux Mint. Laptop now working but have lost all my search. I sometimes use DuckDuck to serach. Help in recovering my bookmarks.

Asked by mikegfisher505 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Singleton Tabs via Bookmark

Hi, Currently, my Firefox 133.0's default behavior is to open bookmarks in the currently active tab when clicking on them. This is fine for some applications/websites but… (read more)

Hi, Currently, my Firefox 133.0's default behavior is to open bookmarks in the currently active tab when clicking on them. This is fine for some applications/websites but impractical for others. With webmail clients, IP surveillance cameras, or weather forecast sites this can become a real pain, especially if someone keeps multiple instances (windows) of Firefox open across multiple virtual desktops (as I do). I end up opening these sites over and over again in different tabs.

I'd like specific bookmarks to be opened in a new tab/window if and only if that site is not already open; otherwise, bring that particular tab/window up instead of creating a new one. How could this be achieved?

Thank you very much!

Asked by thomas360 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

FireFox - update needed - how to hide

Hi, Is there a way to get rid of the messages about the upcoming browser update for Firefox on Linux? The message appears at the second launch on a new profile and then a… (read more)

Hi, Is there a way to get rid of the messages about the upcoming browser update for Firefox on Linux?

The message appears at the second launch on a new profile and then at random moments in new tab. Message attached.

I tried already whats below, but its not helping: user_pref("app.update.enabled", false); user_pref("app.update.silent", true); user_pref("browser.startup.homepage_override.mstone", "ignore"); user_pref("startup.homepage_welcome_url.additional", "");

Asked by NJsGdsgkgad 1 year ago

Last reply by NJsGdsgkgad 1 year ago

  • Archived

I just need singlefile to work

apparently, programmers don't understand how aggravating not having backward compatibility is to the rest of us, so please bear with my extreme aggravation here. IF IT A… (read more)

apparently, programmers don't understand how aggravating not having backward compatibility is to the rest of us, so please bear with my extreme aggravation here. IF IT AIN'T BROKE, QUIT FIXING IT.

 firefox disabled my addons, thus forcing me to upgrade, and now I am angry. Tried downloading the new version several times. My os is as updated as it can get. Using the APT link from this site, it just shows garbage. Using the download for linux 64 bit link, it makes me jump through hoops and looks like it is working, but it looks different and none of my bookmarks transferred over. Closing it down and reopening it, I see the old version, thus making it look like I am possibly running both versions separately. Once the *all new singing and dancing special that is supposedly so much better than the old that some ignoramus decided I MUST use it instead of the old and functional one* is closed out, I see no way to reopen it. And neither version will enable or allow me to download singlefile. That is the only program I need from firefox at this time.
 Will somebody please show me, step by step, as if I am 5 years old, a back door that will enable my addons, before I go nuts and start beating programmers to death with reams of algorithms?

Asked by russellofthedesert 11 months ago

Last reply by russellofthedesert 11 months ago

  • Archived

Disabling or changing view source hotkey

Hello, is it possible to disable or alter the hotkey for viewing source? It is overriding my config for gtk-3.0, settings.ini, where gtk-key-theme-name=emacs. While I do … (read more)

Hello, is it possible to disable or alter the hotkey for viewing source? It is overriding my config for gtk-3.0, settings.ini, where gtk-key-theme-name=emacs. While I do have the emacs keybindings go to start of line, go to end of line, and delete to end of line but not this (personally) most used hotkey. I looked in about:config for source, but those appear to only modify the tab/window/editor which the source is viewed in, but not the shortcut to reach it. It does work for most of my applications, except fltk-based ones and ones where the application sets its own macro overriding the gtk config.

Asked by paculino 1 year ago

Last reply by markwarner22 1 year ago

  • Archived

Home page doesnt show with the selections I am making

It's not showing recent activity - only blank grey boxes. And its not showing my things saved in pocket at all even though I've selected in settings to show it. Im using… (read more)

It's not showing recent activity - only blank grey boxes. And its not showing my things saved in pocket at all even though I've selected in settings to show it.

Im using version - 135.0 (aarch64) - it says its up to date.

Asked by Christy Schmid 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago