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Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 3 months ago

Last reply by TyDraniu 6 days ago

Tab groups don't work

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group… (read more)

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group is created.

Asked by jaebaeli 2 weeks ago

Last reply by TyDraniu 1 week ago

PR_Connect_reset_error

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky… (read more)

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Asked by glb_glb 4 months ago

Last reply by jonzn4SUSE 4 months ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 2 months ago

Last reply by krupkaa2 2 months ago

Firefox no longer compatible with my bank

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says… (read more)

Firefox is no longer compatible with my bank's system. I can't log in with the secure access code the bank sends to verify my identity when using Firefox. The bank says it is a problem with Firefox. Other browsers work flawlessly ... are you working on a solution? I only use Firefox unless forced to use something else ...

Asked by bruce.woodgate 4 months ago

Last reply by jonzn4SUSE 4 weeks ago

Touch screen pops up every time I touch a link

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the s… (read more)

Since new update was installed today, in touch screen mode, every time a touch a link of any kind my touch keyboard pops up. This is very annoying. Where can I find the setting to turn off this option?

Asked by danicaw 2 weeks ago

Last reply by Kiki 1 week ago

VPN Extension

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a we… (read more)

How do I activate the VPN Extension to exclude certain websites? I have added the extension and I already subscribe to VPN but a can't find the Preferences to select a website for exclusion.

Asked by denvaughan4263 3 months ago

Last reply by TyDraniu 3 months ago

Peer’s Certificate has been revoked

The error SEC_ERROR_REVOKED_CERTIFICATE means that the website's SSL/TLS certificate has been revoked by the certificate authority (CA). This prevents secure connections … (read more)

The error SEC_ERROR_REVOKED_CERTIFICATE means that the website's SSL/TLS certificate has been revoked by the certificate authority (CA). This prevents secure connections because the certificate is no longer trusted.

Asked by De Culture 3 months ago

Last reply by cor-el 3 months ago

I can no longer sign in to my email. HELP!

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I … (read more)

I recently upgraded FF on this computer and can no longer sign in to my att.net email account, although I was able to sign in on another computer on FF earlier today. I just get an error message and Att can't help...is there a setting that has me locked out? I can also access email on other browsers just not the FF version on this computer.

Asked by onekooch 3 months ago

Last reply by Terry’s 8960 3 days ago

trust a website

Hi, I'm working with a website sponsored by the American College of Surgeons. Some of the parts of that website are blocked by Mozilla. Is there a way to trust that websi… (read more)

Hi, I'm working with a website sponsored by the American College of Surgeons. Some of the parts of that website are blocked by Mozilla. Is there a way to trust that website completely?

Asked by 39Woodie 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Error-Platform version 130.0 is not compatible....

I have used firefox for several years. Lately I have consistently gotten a message that there is an error and Platform Version 130.0 is not compatible..... I have followe… (read more)

I have used firefox for several years. Lately I have consistently gotten a message that there is an error and Platform Version 130.0 is not compatible..... I have followed several suggested remedies on the Internet with no luck, with the most consistent remedy being to reinstall. Thjat hasn't worked. Do you have a solution or should I just go to another browser?

Asked by Stan Fisher 4 months ago

Last reply by cor-el 4 months ago

Newsmax Website Gets "Secure Connection Failed" Error Message

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an ann… (read more)

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an annoyance. What's the problem and how do I resolve it?

Asked by jmm0255 3 months ago

Last reply by William of Macroom 4 days ago

ZoneAlarm Web Secure preventing downloading from safe websites

The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way… (read more)

The extension ZoneAlarm Web Secure is preventing safe downloads from web sites. I do not want this program in my version of Firefox. version of Firefox. There is no way I have found to remove this program. Please advise me how to do so.

Asked by ssinclair707 5 months ago

Last reply by James 5 months ago

Firefox will not show Robo form tool bar.

mike.rnc.woodward@gmail.com Jan 1, 2025, 16:20 CST Forefox and Robo form works fine except cannot get the the Robform Tool Bar to pop up on the bottom of Firefox brow… (read more)

mike.rnc.woodward@gmail.com

Jan 1, 2025, 16:20 CST

Forefox and Robo form works fine except cannot get the the Robform Tool Bar to pop up on the bottom of Firefox browser. This same Robo Form install works fine with the MS Edge browser on the same computer. Fast Computer, No internet issues.

Asked by Mike Woodward 4 months ago

Last reply by jonzn4SUSE 4 months ago

Ad blocker disabling

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of … (read more)

I have had multiple sites ask me to disable my ad blocker. I can't find an ad blocker in my extensions. Badger, which I do have, says it is not an ad blocker! Some of these sites, such as Rotten Tomatoes, are sites I use frequently! Help!

Asked by Kay Sophar 4 months ago

Last reply by markwarner22 4 months ago