Showing questions tagged:

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Solved Archived 4 519

Firefox does not display IRS tax fillable forms correctly

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)

I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You

Solved Archived 21 834

Firefox: Reader View shows the wrong text

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page: https://www.britannica.com/biography/Pee… (read more)

In some pages, redaer view shows the wrong text -- it looks like it picks up text from a hyperlink. An example is this page:

    https://www.britannica.com/biography/Pee-Wee-Russell

where Reader View shows the text from:

    https://www.britannica.com/art/clarinet

(which is linked inside).

I am using Firefox 134.0 on MacOS (Sequoia 15.2)

Solved Archived 4 270

firefox.cfg no longer overwrite new tab content

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console. // mozilla.cfg … (read more)

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console.

// mozilla.cfg needs to start with a comment line var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");
 var newTabURL = "file:///D:/Documents/images/home.html";
 AboutNewTab.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Solved Archived 1 260

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Solved Locked Archived 3 713

Firefox Home (default) desktop is different on two computers in the same house (same accounts)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit). On my main computer, creating a new tab … (read more)

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

Solved Archived 2 130

Unable to sign in to Reddit

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can clic… (read more)

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can click 'Log In', enter my username and password, and then it is impossible for me to click the Log In button to advance. Left clicking the button, pressing enter, pressing tab until it is highlighted then pressing space, none of these work. I can open Edge and log in no problem. What do I need to do to fix this?

Solved Archived 2 947

Firefox update (133->135) fails on Ubuntu 24.04 (snap refresh)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g… (read more)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g. to /snap/firefox/5701/usr/share/hunspell/en_US.aff where /snap/firefox/5701/ does not exist).

A thunderbird update (128.6.0esr->128.6.1esr) fails very similarly.

I used snap to update manually in order to see error messages:

donald@dhl-pd70sneg24:~$ snap refresh --list Name Version Rev Size Publisher Notes firefox 135.0-2 5701 270MB mozilla✓ - thunderbird 128.6.1esr-3 634 221MB canonical✓ - user@machine:~$ sudo snap refresh error: cannot perform the following tasks: - Run post-refresh hook of "firefox" snap if present (run hook "post-refresh":


rm: missing operand Try 'rm --help' for more information. ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.dic' -> : No such file or directory ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.aff' -> : No such file or directory


)

Starting and ending state of /snap/firefox/: user@machine:~$ ls -tl /snap/firefox total 0 lrwxrwxrwx 1 root root 4 Feb 6 08:24 current -> 5437 drwxr-xr-x 7 root root 201 Dec 10 10:01 5437 drwxr-xr-x 7 root root 201 Nov 25 19:59 5361

Solved Archived 2 150

I use Nordpass for automatic fill of password

I use Nordpass for automatic fill of passwords. Somehow, this no longer functions. THe automatic fill icons on the username/password boxes do not appear. How can I fix th… (read more)

I use Nordpass for automatic fill of passwords. Somehow, this no longer functions. THe automatic fill icons on the username/password boxes do not appear. How can I fix this ?

Locked Archived 1 180

account duplicates

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this wh… (read more)

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this where do I start

Solved Archived 1 270

Horizontal Graphical Artefacting in Youtube and other video's

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps. Disab… (read more)

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

Solved Archived 1 219

Firefox Nightly 137.0a1 bookmarks list of second level overrides 1st level

Click on bookmarks, the drop-down menu appears, click or move cursor on an entry in the list, the new drop-down-menu of 2nd level appears. If the list contains many entri… (read more)

Click on bookmarks, the drop-down menu appears, click or move cursor on an entry in the list, the new drop-down-menu of 2nd level appears. If the list contains many entries the 2nd level drop-down menu overrides 1st level. This does not happen with firefox preceding version. Note: attaching a picture because a webm video is not accepted.

Solved Archived 2 289

Firefox Printing - remove Header and Footer options missing

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include UR… (read more)

Hello, After Firefox removed about:config option from Beta and Nightly, can you tell me how to remove Header and Footer when I print documents? I don't want to include URL, dates, times etc. but a clean document or file?

Locked Archived 7 320

The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Solved Archived 3 308

Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (read more)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

Solved Archived 3 210

YouTube Homepage Never Loads

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried: -Disabling all extensions and turning … (read more)

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

Solved Archived 13 5894

3rd party scripts, disabling Extensions, within FireFox!

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox. I've had YouTube, somehow Disable extens… (read more)

Recently I've had the Un-welcome experience of Scripts triggered on YouTube, which Over-ride my Installed extensions to Firefox.

I've had YouTube, somehow Disable extensions and refresh the webpage... Without my concent or even an option for concent!

I've even blocked the popup window, which triggers the script which performs this action within another extension... and within 7-10 days Youtube has by passed the bypass that i've employed...

In my opinion a web-browser which allowes for extensions to be installed and run... should Block any and All scripts which try to disable extensions!

I seriously hope this can be looked into asap... or someone in the community has a work around, as my work around (blocking hte window which triggres the script, which disables the extension....) was by-passed within 7-10 days...

I used to think myself a compettent net user, but i'm aged out atm... still if i'm unable to prevent this sh*t and manipulation within FireFox, I doubt the average user or the layman will have a chance in hell of being secure and keeping their chosen extensions running...

This needs looking into ASAP!

Solved Archived 4 188