Showing questions tagged:

Website Time-Out error pages, https://google.com

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Fir… (read more)

I am unable to get access to my Gmail accounts. Every time I select a bookmark link to Google email I get server time out error pages. I have looked at Windows 10(64) Firewall settings and I do not find anything blocking Firefox from accessing the internet(Inbound or Outbound Rules) are set to allow. NordVPN is not set to block any program or connection. I have never seen anything block access to Google.com or any related pages within Google. HELP Please!

Solved Archived 4 519

Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Solved Locked Archived 3 713

Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Solved Archived 4 791

Unable to sign in to Reddit

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can clic… (read more)

Recently I have been unable to log into Reddit. Firefox is up to date, cookies and cache has been cleared, ublock origin has been disabled, still doesn't work. I can click 'Log In', enter my username and password, and then it is impossible for me to click the Log In button to advance. Left clicking the button, pressing enter, pressing tab until it is highlighted then pressing space, none of these work. I can open Edge and log in no problem. What do I need to do to fix this?

Solved Archived 2 947

Firefox update (133->135) fails on Ubuntu 24.04 (snap refresh)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g… (read more)

Update fails, apparently in post-refresh hook with the symlinks in /var/snap/firefox/common/snap-hunspell/ pointing to non-existent files in a non-existent directory (e.g. to /snap/firefox/5701/usr/share/hunspell/en_US.aff where /snap/firefox/5701/ does not exist).

A thunderbird update (128.6.0esr->128.6.1esr) fails very similarly.

I used snap to update manually in order to see error messages:

donald@dhl-pd70sneg24:~$ snap refresh --list Name Version Rev Size Publisher Notes firefox 135.0-2 5701 270MB mozilla✓ - thunderbird 128.6.1esr-3 634 221MB canonical✓ - user@machine:~$ sudo snap refresh error: cannot perform the following tasks: - Run post-refresh hook of "firefox" snap if present (run hook "post-refresh":


rm: missing operand Try 'rm --help' for more information. ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.dic' -> : No such file or directory ln: failed to create symbolic link '/var/snap/firefox/common/snap-hunspell/et_EE.aff' -> : No such file or directory


)

Starting and ending state of /snap/firefox/: user@machine:~$ ls -tl /snap/firefox total 0 lrwxrwxrwx 1 root root 4 Feb 6 08:24 current -> 5437 drwxr-xr-x 7 root root 201 Dec 10 10:01 5437 drwxr-xr-x 7 root root 201 Nov 25 19:59 5361

Solved Archived 2 150

Horizontal Graphical Artefacting in Youtube and other video's

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps. Disab… (read more)

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

Solved Archived 1 219

Youtube intentionally adding some lines to their videos

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element: The base64 encoded image is the lines I'… (read more)

Today I've noticed some horizontal lines on youtube videos. Upon further investigation, I've traced it to a single div element:

The base64 encoded image is the lines I'm seeing.

Initially after starting a new private session and navigating straight to youtube.com I had no lines. Then in that private session same element doesn't have an image:

What's odd about this is if I opened a private window and copy pasted the same video URL I would get the lines. After testing multiple times I started getting the lines even after navigating straight to youtube.com.

So I did another test: changed my IP with a VPN in a private session. Navigated straight to youtube.com, watched multiple videos without any lines. Then I logged in to my account and boom, the lines are back...

Opening the same video on google chrome browser I get a smooth gradient line image:

The browser is functioning as intended, but youtube is intentionally making their website unusable. What the f###? I have youtube premium, adblocker disabled on their website.

Solved Archived 3 554

Firefox Nightly 137.0a1 bookmarks list of second level overrides 1st level

Click on bookmarks, the drop-down menu appears, click or move cursor on an entry in the list, the new drop-down-menu of 2nd level appears. If the list contains many entri… (read more)

Click on bookmarks, the drop-down menu appears, click or move cursor on an entry in the list, the new drop-down-menu of 2nd level appears. If the list contains many entries the 2nd level drop-down menu overrides 1st level. This does not happen with firefox preceding version. Note: attaching a picture because a webm video is not accepted.

Solved Archived 2 289

youtube video downloader doesn't work always

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if… (read more)

I have two accounts n Youtube and the same video downloader app installed. in the first account I cannot download any video and i get the message "no links ere found". if I switch to the second account in the same video, I have no problem and I do download the video. what can be the solution to the problem?

I installed the extension with the first account which I use as the primary one. at the beginning and for a few months it worked fine and suddenly it stopped working. I didn't do anything. I changed to the second account for other reasons, and I noticed that the downloader works without any problem.

Locked Archived 2 310

Hardware acceleration dropping frames on videos with small viewport resolutions

Hi! I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewp… (read more)

Hi!

I've noticed dropped frames in videos for a while now, but only recently tested the issue. Using youtubes stats for nerds, I found that when videos have a small viewport resolution, it starts to drop frames. (I would test with other sites but only know of youtubes stats for nerds system to detect issues like this) For example a viewport resolution of 1250x703 does not drop frames, however by unmaximising the screen and the viewport resolution drops to 681x383, it begins dropping frames.

Using my 2nd monitor which has a smaller actual resolution, the video drops frames unless fullscreened, see recordings below. Test A | Firefox Maximised but video not fullscreen Test B | Firefox Maximised and video fullscreen This issue also occurs with picture-in-picture mode.

Disabling hardware acceleration fixes this issue but for some reason only affects firefox, using MS Edge with "graphics acceleration" enabled does not result in this issue. Is this potentially an issue specifically with how firefox handles hardware acceleration? Also since I require hardware acceleration to be enabled for 3D model work in my browser, is there something I'm missing here that would allow me to keep hardware acceleration on but not have this issue?

Any help is much appreciated, thanks!

Solved Archived 3 1196

Address bar jumps to top of window when I type

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of… (read more)

I am one of those old-fashioned guys who has a title bar on the main window, and inside this (from top to bottom) a menu bar (File/Edit/View etc), then the current set of tabs, then the address bar.

I can click in the address bar and the caret appears, but the moment I start to type anything to edit the URL the address bar jumps up to to the top of the window, covering up the menus and tabs, with a menu of suggested URLs that at times covers most of the rest of the screen. Some images attached to show what I mean.

This started in a recent-ish release -- it didn't use to do this.

How can I prevent this behaviour, so I can just edit a URL in place the way I used to without the address bar jumping to the top of the window?

Currently using FF 135.0 (64-bit), Windows 11.

Solved Archived 2 439

FF on Mac: Control+Enter used to complete the address bar entry with .com

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (read more)

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

Solved Archived 9 279

Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (read more)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

Solved Archived 3 210

"Expand sidebar on hover" option for vertical tabs resets scroll position when I have a lot of tabs

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it. I… (read more)

I'm using the vertical tabs feature. I also tried enabling the "Expand sidebar on hover" option, which minimizes the side bar, and only expands it when you hover on it.

Issue: I have a lot of open tabs, and I'm usually working with the ones at the bottom of the list. When the bar minimizes the scroll position resets back to the beginning. So, every time I want to select a tab, I have to scroll back down, which makes this feature very hard to use.

Expected behavior: After the vertical bar minimizes, and I hover again, it should keep the scroll position.

Solved Archived 2 1129

Firefox displays incorrect images and icons

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update… (read more)

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

Solved Archived 1 309

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (read more)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Solved Archived 8 862

Can't launch firefox stable after launching firefox nightly.

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved… (read more)

I have this message after returning from nightly version to the stable one: ``` Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox. ```

Locked Archived 1 380