Showing questions tagged: Show all questions

Can no longer upload videos to Facebook

For several weeks now, I have been unable to upload videos to a group in Facebook using Firefox. Previously, I posted a video almost daily. The loading wheel keeps spinni… (read more)

For several weeks now, I have been unable to upload videos to a group in Facebook using Firefox. Previously, I posted a video almost daily. The loading wheel keeps spinning. This in Windows 11 Pro version 24H2 with Firefox 135.0 (64 bits).

Asked by jo.wynant 2 months ago

Credit card autofill disappeared?

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my c… (read more)

I have used Firefox as my primary browser for many years, and have always used autofill for my passwords, credit cards, and addresses. Suddenly, about two weeks ago, my credit card data stopped autofilling. When I go to Settings > Privacy & Security, there is nothing regarding autofill anywhere (or anywhere in any Settings). I have attached screenshots of my entire Provacy & Security page, as well as Settings searches for "autofill," "payment," and "credit card." Please help me figure this out ASAP, or I will have to switch to Safari as my primary browser, which I don't want to do. Thank you!

Asked by allysonbvieira 2 months ago

Unable to verify account email address even though it's sent 30 codes to that address

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error. Every single time … (read more)

every single time I attempt to "finish account setup" I click the verify button, enter my email and password, and I get a bad request error.

Every single time

Asked by Kitty Fitz 2 months ago

Bookmarks

I'm on a page I want to save to bookmarks. I double click the star and select the bookmark list, then save - but the page is not showing on the list. The list was recove… (read more)

I'm on a page I want to save to bookmarks. I double click the star and select the bookmark list, then save - but the page is not showing on the list. The list was recovered from another browser but was originally Firefox. Should I start a new bookmark list and if so how do I import all the categories and book mark?

Asked by Geoff 2 months ago

How to undo asking to Block Element?

Hello, I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blo… (read more)

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

Asked by martianellen 2 months ago

printing saved article

I save an article on pocker, I click next to the pocket box it goes away, but when I go to print the article it shows the pocket box, that is a change in the software, h… (read more)

I save an article on pocker, I click next to the pocket box it goes away, but when I go to print the article it shows the pocket box, that is a change in the software, how do I fix this?

Asked by Sandra Sebbas 2 months ago

My "Pearls Peril" game is unable to open for past week. I've tried checking and rechecking Firefox (not my default browser) where I've always played "PP" and "JJ". "June's Journey doesn't completely fill the screen; there's a red band about an inch thick.

Help me return to correct settings in Firefox so I can enjoy playing "June's Journey" and "Pearl's Peril"(which isn't opening). As I explained in my question, there's a w… (read more)

Help me return to correct settings in Firefox so I can enjoy playing "June's Journey" and "Pearl's Peril"(which isn't opening). As I explained in my question, there's a wide band across top of "JJ" game which appeared, as well.

 About one week ago, I was trying to re-set use of my debit card, was unable to as I'd probably severely cancelled it 6 months ago. I don't have a clue as to what the connection between these two activities have to do with each other but it's all I have to go on.

Thank you for any help! I've asked Wooga to give me some steps; I tried following them but Pearl Problems continue to plague me.

Asked by satuttle1110 2 months ago

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (read more)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 4 months ago

Last reply by TyDraniu 4 months ago

ESO login loads in other browsers but not in Mozilla

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/ It was working and then stopped in all three completely d… (read more)

ESO login site is a public safety site that can't be loaded by Mozilla Firefox. https://www.esosuite.net/login/

It was working and then stopped in all three completely different networks and IOS. After using this site extensively for a long time after 1/15/2025 it stopped loading. It works in other browsers immediately.

This issue happens in:

Firefox Android with Att network Firefox Desktop with private IS provider Firefox Desktop with another private network

This site is the only one not working in three different devices, three different networks. Nothing was updated or changed. One day it just stopped showing the page with no error messages. Site works fine with chrome browser. Very Odd. I have tried to reload the app in the android device with no success accessing the site.

Asked by 1313iroq 2 months ago

Updates

I am having problems accessing Firefox the first time in the morning. I suspect it is a wi-fi issue but other feedback asks me to check i have the correct, updated versio… (read more)

I am having problems accessing Firefox the first time in the morning. I suspect it is a wi-fi issue but other feedback asks me to check i have the correct, updated version of Firefox on my Mac desktop. Are there simple (I am not gifted in these matters!) steps I should follow to check this?

Asked by mikeshawcraignair 2 months ago

Drag and drop fails: e.g.downloaded files -> g.drive; pull tab from current window into own window;

Lost ability to drag and drop. FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1 GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN n… (read more)

Lost ability to drag and drop.

FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1


GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN nothing is moved, nothing is under cursor

expected: file drops into g.drive from downloads


GIVEN I have a window up with many tabs WHEN I select a tab and pull it to make a new window THEN nothing is under cursor, and I don't get a new window

expected: new window created from open tab

Asked by Casey Burnett 2 months ago

Web site not opening.

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open the… (read more)

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open these websites. I have been a Firefox user for many years and never had this problem. I an using Windows 11 64 bit.

Please help!

Charles Simonet

Asked by chasim 2 months ago

Doesn't open website when clicking on link

FF sometimes doesn't open links from email, and sometimes other links in a site. Frustrating when I need that download but can't get it. I disabled all my extensions, clo… (read more)

FF sometimes doesn't open links from email, and sometimes other links in a site. Frustrating when I need that download but can't get it. I disabled all my extensions, closed and reopened FF, but it didn't change anything. Had this problem with Brave too and it got so bad it was inopperable and had to delete it. I'm using Google for DNS.

Any help is appreciated

Asked by golden1.618 2 months ago

Firefox reverts to animated UI after "long" uptime

I am using a Hammerspoon on MacOs to do my window management. This allows me to move windows around to different areas and monitors using my own hotkeys. For all other ap… (read more)

I am using a Hammerspoon on MacOs to do my window management. This allows me to move windows around to different areas and monitors using my own hotkeys. For all other applications, this works perfectly. Windows move to the target area/screen instantly when I press a hotkey. However, Firefox always needs some "encouragement". On every key-press, it moves towards the desired location & size, but never gets there in one go.

After some googling, I recently found another question on this forum that seemed to fix the problem. It is this question: https://support.mozilla.org/en-US/questions/1438695

By setting `ui.prefersReducedMotion` to 1, Firefox stops its animation-stuff and does exactly what is expected when the windowmanager gives the window a series of `(x, y, w, h)` instructions. So, that seemed like the fix I needed.

But... I typically don't reboot my mac for weeks on end and I noticed that after "some time", Firefox reverts back to its old behaviour. I have not yet figured out if there is a minimum amount of time before this happens, or if it has something to do with locking/unlocking my mac. At the moment the only way to fix it again is to restart Firefox.

I know reducing animations in MacOS' accessibility-settings probably fixes it for good, but that is not what I want. That would remove _all_ animations from all of the apps and the OS. How can I help investigate this?

Asked by mail2286 2 months ago

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (read more)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Asked by Diawa 3 months ago

Last reply by jonzn4SUSE 3 months ago