Firefox Community Forum

I updated yesterday to Windows 11. Following that update,I had a few difficulties getting Firefox up & running. It seems to be OK now except for the Firefox icon appearing twice on my taskbar when I switch on my computer. Is there an easy solution? I am not technically skilled. Thanks for any guidance.

Hello,

    I turned on sync on my home computer so I can reinstall windows. My work computer's firefox sync'd to those bookmarks and erased all my work bookmarks... is there a way to restore them? Thanks

Andrew

I just upgraded to the latest version of FF (137) and it seems I can no longer select a folder from my bookmarks tab and "open all". Why remove this useful feature?

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

I just finished my course on "Roles on Missions", tried to open the page for the certificate but the page couldn't open. Could you please help me to open it, so that I can download my certificate?

Thanks

Hi there,

I’m using the Firefox Multi-Account Containers extension and would like to remove a site that’s been set to "Always open in [X] container." However, I don’t see a “Manage Site List” option anywhere in the container settings as seen here: https://support.mozilla.org/en-US/kb/containers

Here’s what I’ve tried so far:

   I’ve clicked the Containers icon and selected the gear ⚙ to edit a container.

   I enabled privacy.userContext.siteAssignments.enabled in about:config and set it to true.

   I restarted Firefox (with session restore on), but still no option appears to view or manage assigned sites.

I’m on Firefox Desktop (Mac), and I’ve confirmed that I’m using the official Multi-Account Containers extension.

Is this a bug, a UI change, or something I’m missing? I’d really prefer not to manually edit the containers.json file if there’s a built-in way to manage these assignments.

Thanks so much for any guidance!

I use google meet at work. Up until recently, things were working ok. Starting a few weeks ago (there were updates both to MacOS and Firefox), when I was in a meeting, the other side couldn't hear me even though meet said that my microphone wasn't muted. I then switched the meeting to Safari, and had no problems. I also noticed that when the remote party did a presentation, it did not show up when running on Firefox, but switching to Safari it worked. This is clearly a bug (or a miscoordination between Firefox and MacOS). Has anyone else encountered this? I'm running on a M4 MacBook running MacOS 15.3.2 and Firefox 136.0.1

The Firefox stable desktop taskbar shortcut issue unresolved for many months. Every time clicking on the Firefox taskbar/start shortcut is non responsive or it gives the error class not registered. Firefox nighly/developer do not have this issue. Fujitsu laptop, Widows 11 lates upgrades. Please fix.

What ever happened to Firefox?? I try to search for something and 75% of the time I get error messages! Here is what I constantly get:

Secure Connection Failed

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

What is the problem? I have written about this before and NEVER get a response. Is it really time to just switch browsers? I have noticed when Firefox won't work Microsoft Edge and Chrome works just fine. What is the deal here?

I got a new desktop PC and used PCmover software to migrate all data, apps, and settings to the new PC from the old. Since that time, every time I sign into my primary password to access my passwords, I must repeat my primary password 3 times. What gives? This is getting annoying.

Dear Mozilla Support Team,

I am writing to report an issue I have consistently encountered while using the Firefox browser. Whenever I log into my Mozilla account, the custom theme I have selected for Firefox is reset to the default theme. This necessitates manually re-selecting my preferred theme each time I log in.

This issue is a minor inconvenience, but it disrupts my user experience. I would appreciate it if you could investigate this behavior. I am using the latest version of Firefox on Windows 11 Pro.

Thank you for your time and attention to this matter. I look forward to a resolution.

Sincerely,

Clóvis Lauriano [edited email from public]

After Firefox updated today, the executable no longer starts. I get the following error message:

firefox.exe -- Bad Image

C:\Program Files\<mozilla firefox\gkcodecs.dll is either not designed to run on windows or it contains an error. error status 0x000000d. < p></mozilla>

And then another error message: Couldn't load XPCOM.

Please advise.

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It should be on the left where it's all blank. I was able to log in on other browsers, but it won't allow me to do it in Firefox.

Can you help?