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Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 3 months ago

Last reply by krupkaa2 3 months ago

The back button does not work

Hello, Two things: 1. When I open a link in Firefox, the back button will not work taking me back to the page before. 2. I want to be able to open another page with … (read more)

Hello,

Two things:

1. When I open a link in Firefox, the back button will not work taking me back to the page before.

2. I want to be able to open another page with another page open.

Any advice or suggestions appreciated,

Don

Asked by eighthof8 3 months ago

Last reply by Wesley Branton 3 months ago

PR_Connect_reset_error

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky… (read more)

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Asked by glb_glb 5 months ago

Last reply by jonzn4SUSE 5 months ago

get error message when I try to log into social security account

I'm unable to log into my social security account when using firefox. Have no trouble with safari. I get the following when using firefox: 400 Bad Request Your browser… (read more)

I'm unable to log into my social security account when using firefox. Have no trouble with safari.

I get the following when using firefox:

400 Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Asked by karenhshea 5 months ago

Last reply by karenhshea 5 months ago

Credit Card info does not autofill

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived. Firefox has my credit card information and it shows up in a window… (read more)

This is an exact copy of a question with the same title by Steve Ediger, of August 2022, now archived.

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, the details appear on the form but get removed almost instantly.

I am in UK. It was working until recently.

None of the earlier answers have helped.

Asked by 2PeterW 4 months ago

Last reply by ZCoupon 4 days ago

WebGL2

I try to connect to gpx.studio and I get the message "WebGL 2 is required to display the map." then "Hmm. While your browser seems to support WebGL2, it is disabled or… (read more)

I try to connect to gpx.studio and I get the message

"WebGL 2 is required to display the map."

then "Hmm. While your browser seems to support WebGL2, it is disabled or unavailable"

However, when I connect to the same site with Chrome everything works and the map is displayed.

What can I do ? Is it a problem of graphic card blocked by Firefox ?

Ordi Packard Bell EasyNote LJ75, Intel core I3, Window 7, Firefox 115 carte graphique : Intel(R) Graphics Media Accelerator HD

Asked by boissel.pierre 2 months ago

Last reply by boissel.pierre 1 month ago

  • Solved

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT 4 months ago

Answered by STARKNIGHT 4 months ago

Autofill doesnt work

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my… (read more)

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

Asked by philipchr 4 months ago

Last reply by philipchr 4 months ago

Firefox opens and a porno picture fills my screen! Please remove this from FIrefox on my machine.

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked… (read more)

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked through most settings to try and find where it came from. It's automatic and it's inappropriate.

Asked by thetadas 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox Browser demanding a lot of my GPU where it didn't use to.

I've noticed my GPU fan runs heavily as soon as I open Firefox, and with even just only one browser page open, it runs high speed, where it didn't use to do this. How c… (read more)

I've noticed my GPU fan runs heavily as soon as I open Firefox, and with even just only one browser page open, it runs high speed, where it didn't use to do this. How can I get Firefox from requiring so much of my power. I don't want my electric bill higher just because of a browser. I have a decent GPU good for gaming quality that usually doesn't get clocked enough to cause the fan to turn on and run at high speed unless it's a high-graphics computer game or something. Anything I can do to make the browser demand less on my GPU?

Asked by jrd0569 4 months ago

Last reply by TyDraniu 4 months ago

Connection to my RBC account developed problems a few days ago.

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subseq… (read more)

A few days ago, I noticed erratic behavior in Firefox while connected to my RBC account. As an example, I can't login to RBC without problems, but several links on subsequent pages won't load. Also, when I hit the exit button to sign out, the process fails. RBC tells me that in recent weeks they made changes on their end to some security aspects of their site. I have no problems accessing that site in safari, but Firefox is my preferred browser. I'm hoping this is something Mozilla can look into. I doubt that I'm the only one having a problem.

Asked by pb29 4 months ago

Last reply by pb29 4 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Lost Firefox "Bookmarks Toolbar" and all Bookmarks

I suddenly lost my Bookmarks Toolbar and all the bookmarks (485 bookmarks). I actually fixed the problem but wanted to share what happened. I did notice that my bookmar… (read more)

I suddenly lost my Bookmarks Toolbar and all the bookmarks (485 bookmarks). I actually fixed the problem but wanted to share what happened. I did notice that my bookmarks were still on my iPhone and I was trying to be careful and not get them to sync with the desktop.

I tried restoring the bookmarks per the Support guidance and it would give an error when trying to restore them. I could probably repeat this if Tech Support is interesting in working with me to repeat the problem.

Today I found out what happened. In Norton 360 I had blocked Firefox from using the microphone and webcam. That's it! That caused the bookmarks toolbar to be empty and also I could not save a new bookmark.

I tried to find a setting somewhere in Norton that I might have changed a couple days ago because the problem started after I had made some changes although I had no idea what I did in Norton to cause that problem.

Today I was looking in settings or somewhere in Firefox and a window popped up saying I had the webcam and microphone disabled for Firefox. Is that ok? So I turned it off and the Bookmarks Toolbar magically showed up.

This makes NO logical sense at all that this setting caused the toolbars not to display or not to be able to add new bookmarks.

Thanks.

Asked by mmsedlacek 5 months ago

Last reply by mmsedlacek 5 months ago

  • Solved

can't select text to copy it

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, i… (read more)

i need to copy and paste text that's also a link, but firefox isn't letting me highlight it, I can do it in chrome, brave, & opera, it's not a mouse problem either, if I just right click on the page and select "highlight all" FF wont highlight it, is there a setting for this or a extension I can download? (in the picture the the rad text is also a link, I need to copy the number portion)

Asked by smotedown 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago