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Previous Session not Restored

Years ago i had an issue with this useless browser. I had the setting to start where i was left of, so the taps should reopen as they were but every time it was starting … (read more)

Years ago i had an issue with this useless browser. I had the setting to start where i was left of, so the taps should reopen as they were but every time it was starting from the beginning also with different windows than what i choose from settings. i have deleted the browser and now i have downloaded it again but i face the same issue. You cannot talk with a real agent so this is the worst browser ever. I am only try to use it because i have to, otherwise i would NEVER EVER use it again after all this issues. As i cannot get help from Firefox as they don't even have support team... Can anyone please help me with that. Thank you

Asked by Esoptron 4 months ago

Last reply by Qaf Aduka 4 months ago

  • Solved

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (read more)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 4 months ago

Answered by Dave F 4 months ago

The back button does not work

Hello, Two things: 1. When I open a link in Firefox, the back button will not work taking me back to the page before. 2. I want to be able to open another page with … (read more)

Hello,

Two things:

1. When I open a link in Firefox, the back button will not work taking me back to the page before.

2. I want to be able to open another page with another page open.

Any advice or suggestions appreciated,

Don

Asked by eighthof8 3 months ago

Last reply by Wesley Branton 3 months ago

  • Solved

Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable… (read more)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Asked by Myra 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

Amazon prime movies giving a browser incompatible error for HD streaming.

Hi, browser movie streaming on Amazon.com Prime posts an error over every movie as of last night that states it can't play HD content due to wrong OS or Browser not being… (read more)

Hi, browser movie streaming on Amazon.com Prime posts an error over every movie as of last night that states it can't play HD content due to wrong OS or Browser not being up to date. Then it defaults to SD bit rates.

I'm not the only one with the error on Amazon's forum.

The "error" which is more like a warning, appears as a bubble in the lower right corner of the streaming content (movies specifically).

Checking my router logs shows that all is well in the badlands, no warnings, no dropped packets. And as I said, streaming movies in HD was just working last week and no other website I visit is affected.

I use DRM content on this PC everyday. I don't have issues with any other streaming platform or websites. I have cleared cookies and stored data I have rebooted my system a ridiculous amount of times. I have not reset Firefox but I have uninstalled and reinstalled it, and imported all of my synced info.

HARDWARE SPECS: Windows 11 pro PC AMD Thread ripper 2920. Gigabyte Designare X399 board. 64 GB of I think patriot ram. A single m.2 Pcie as my C drive. AMD 6900XT graphics card with latest drivers. 1000 watt corsair rm 1000i - stable power. All windows drivers are latest and stable. I don't have any warnings in my system devices. I have the security feature for TPS 2.0 enabled in bios or I wouldn't be able to boot Windows 11 pro. My system is not overclocked. I can ping everyone and everything I choose to. I use Quad 9 as my https DNS. I DON"T dual boot my hardware. I don't use a virtual machine to run windoze.

I ask you, dear reader and developer extraordinaire, What have you all done to my precious internet and web? What magical and simple switch can I toggle to get Amazon prime HD streaming back?

Obviously it is Amazon services refusing to stream in HD over a browser interface. But why suddenly? This sure appears to be some kind of dark social engineering scheme to see how many are affected and how much they can get away with. But I have to check with you as I am not a programmer nor a designer.

Peace be upon you and yours. Please dump google like a pyrex pan from the oven with no mits on.

Asked by 4portswitch 3 months ago

Last reply by markwarner22 3 months ago

Video and voice in Messenger

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the … (read more)

I have loaded Messenger onto my new computer as well as Firefox. When I go to Messenger the Voice and Video icons at the top right are greyed and when hovering over the icons, I get a message that video calling etc is not supported. i had no trouble on my other computer but am not sure how to activate the video and voice options. Can you please help me solve this issue. Thank you

Asked by Brenda Murchison 3 months ago

Last reply by markwarner22 3 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Firefox opens and a porno picture fills my screen! Please remove this from FIrefox on my machine.

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked… (read more)

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked through most settings to try and find where it came from. It's automatic and it's inappropriate.

Asked by thetadas 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Unable to add Bookmarks

I'm not sure if I'm in the right area. I can't add a new bookmark to a folder. It just started. I do have trembling hands so it it possible that I may changed a setting a… (read more)

I'm not sure if I'm in the right area. I can't add a new bookmark to a folder. It just started. I do have trembling hands so it it possible that I may changed a setting accidentally. No matter how many times I've tried to bookmark a tab, I can't add it to a folder. This has really gotten me frustrated.

Asked by Paul 5 months ago

Last reply by cor-el 5 months ago

cast to tv icon

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as… (read more)

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

Asked by Suresh Balaraman 5 months ago

Last reply by mickc66 4 weeks ago

I HATE, HATE, HATE this change. I try to access my doctors at different locations and get blocked out. It has happened about 5 times in less than 4 days.

I HATE, HATE, HATE this change. I try to access my doctors at different locations and get blocked out. It has happened about 5 times in less than 4 days. And right click… (read more)

I HATE, HATE, HATE this change. I try to access my doctors at different locations and get blocked out. It has happened about 5 times in less than 4 days.

And right clicking doesn't work. I have to restart my computer or I am not able to contact the second hospital.

I can't tell you have screamingly stupid this seems.

Asked by Lou 5 months ago

Last reply by Lou 5 months ago

Lost Firefox "Bookmarks Toolbar" and all Bookmarks

I suddenly lost my Bookmarks Toolbar and all the bookmarks (485 bookmarks). I actually fixed the problem but wanted to share what happened. I did notice that my bookmar… (read more)

I suddenly lost my Bookmarks Toolbar and all the bookmarks (485 bookmarks). I actually fixed the problem but wanted to share what happened. I did notice that my bookmarks were still on my iPhone and I was trying to be careful and not get them to sync with the desktop.

I tried restoring the bookmarks per the Support guidance and it would give an error when trying to restore them. I could probably repeat this if Tech Support is interesting in working with me to repeat the problem.

Today I found out what happened. In Norton 360 I had blocked Firefox from using the microphone and webcam. That's it! That caused the bookmarks toolbar to be empty and also I could not save a new bookmark.

I tried to find a setting somewhere in Norton that I might have changed a couple days ago because the problem started after I had made some changes although I had no idea what I did in Norton to cause that problem.

Today I was looking in settings or somewhere in Firefox and a window popped up saying I had the webcam and microphone disabled for Firefox. Is that ok? So I turned it off and the Bookmarks Toolbar magically showed up.

This makes NO logical sense at all that this setting caused the toolbars not to display or not to be able to add new bookmarks.

Thanks.

Asked by mmsedlacek 5 months ago

Last reply by mmsedlacek 5 months ago

Why can't I use Restore Previous Session

Why can't I use "Restore Previous Session" any longer? It used to be a way to recover tabs when the program unexpectedly crashed, but now it's shown in gray and I can no… (read more)

Why can't I use "Restore Previous Session" any longer? It used to be a way to recover tabs when the program unexpectedly crashed, but now it's shown in gray and I can no longer click on it

Asked by Montell623 4 months ago

Last reply by James (On Leave) 4 months ago

  • Archived

several sites not redirecting from checkout to payment site

Hello When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the u… (read more)

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Asked by hoh3 6 months ago

Last reply by hoh3 6 months ago

  • Solved

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox but not using Chrome?

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking "Somethi… (read more)

ATT.NET is blocking my access to ATT/Yahoo email from my ATT.net account using Firefox ''but not using Chrome?'' I have stopped all tracking and cookie blocking

"Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over."

Asked by STARKNIGHT 4 months ago

Answered by STARKNIGHT 4 months ago