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Module Internet Download Manager

Bonjour, Je ne peux plus utiliser Internet Download Manager, alors qu'hier matin, pas de problème. Mon navigateur est à jour, j'ai réinstaller plusieurs fois, mais le p… (read more)

Bonjour,

Je ne peux plus utiliser Internet Download Manager, alors qu'hier matin, pas de problème.

Mon navigateur est à jour, j'ai réinstaller plusieurs fois, mais le problème persiste.

L'extension est bien installée, mais l'icône n'apparait pas.

Comment faire.

Merci

Asked by Marco-CRF-0966 3 months ago

Last reply by Logosor 3 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 5 months ago

Last reply by TyDraniu 2 months ago

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (read more)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Asked by Sylvie Thomas 3 months ago

Last reply by Dorothy 3 months ago

captcha failure

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the… (read more)

Recently I have had several experiences with captcha when paying for something with a credit card. I check the box saying I'm not a robot, get a green arrow, but then the purchase does not go through. Error message says I failed to satisfy the captcha, even though I was never shown the grid of images. Just now I tried the same operation with the same company invoice using Chrome, and it went through successfully by just checking the box I'm not a robot. This is very inconvenient.

Asked by 231kent 5 months ago

Last reply by zippitee 1 month ago

VPN is not working on my laptop

(Title): VPN is not working on my laptop (Description): Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried res… (read more)

(Title): VPN is not working on my laptop

(Description):

Hello, I installed a VPN on my laptop, but it is not working. I cannot connect to any servers. I have tried restarting my laptop and reinstalling the VPN, but the problem still exists. How can I fix this issue?

Thank you.

Asked by nz8137343 5 months ago

Last reply by markwarner22 5 months ago

Gah tab crash

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in tr… (read more)

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Asked by ceggleston329 4 months ago

Last reply by krupkaa2 4 months ago

location is wrong

When I do a map search for 'near me' via Firefox, the results are far from where I live. The same search in Chrome produces the correct results. The Default location in W… (read more)

When I do a map search for 'near me' via Firefox, the results are far from where I live. The same search in Chrome produces the correct results. The Default location in Windows 11 is correct. I've restarted and the problem remains

Asked by Michael Weis 4 months ago

Last reply by Michael Weis 4 months ago

Printing Barcodes via PDF Firefox

I use Firefox as my main browser for all my work, but when doing to print off my labels with barcodes the quality isn't great, I have compared this using Edge and Chrome … (read more)

I use Firefox as my main browser for all my work, but when doing to print off my labels with barcodes the quality isn't great, I have compared this using Edge and Chrome and you can really see the quality difference.

Has anyone else have this problem and is there a fix?

Thank you in advance. Pete

Asked by pete2007 5 months ago

Last reply by markwarner22 5 months ago

Bookmarks

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this me… (read more)

Installed 134.0.2. Bookmarks disappeared. Went to restore backups, receive message "unable to process the backup file". All of my bookmark backup files receive this message when I try to restore.

Asked by jimkimbroughjr 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

My search history is no lomger functional? No history is being retained. Have tried to find away to correct, but system doesn't cover this item

No search history is covered in the settings. Used to be able to be able to check HISTORY in settings but it always is empty. Something must have changed with the … (read more)

No search history is covered in the settings. Used to be able to be able to check HISTORY in settings but it always is empty. Something must have changed with the updates cause this has been going on for several months now. Appears you've done away with the History feature. Can find no help in your settings concerning how to restore history. This was a useful feature and Im swiching to Google which I despise but at least they still offer this feature I like.

Asked by DonD 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Open the Anaf certificate login

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occ… (read more)

When access https://www.anaf.ro and go to Certificate login i have redirect to https://login.anaf.ro/my.policy and i receive error: Secure Connection Failed An error occurred during a connection to login.anaf.ro. SSL peer was unable to negotiate an acceptable set of security parameters. Error code: SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I am using standard tracking protection, i checked Don’t enable HTTPS-Only Mode, i cleared cookies, nothing work.

Asked by Adrian Cimpoi 5 months ago

Last reply by Adrian Cimpoi 5 months ago

the failing FireFox

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. Howeve… (read more)

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. However, I am experiencing lot of problems with Firefox , including: - Freezing pages - Images are not fully displayed - No internet connection at pick times - Hanging on certain pages - Delay opening various web pages - etc The above issues have become more prevalent recently forcing me to use Google Chrome. I have now learnt that when FireFox goes down due to one of the above issues, I have to switch to Google Chrome for access to the relevant pages and generally the WWW. I have no option but to abandon the failing FireFox, if the failures continue. Thanks Harry Elm London

Asked by elm harr 4 months ago

Last reply by markwarner22 4 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 6 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Tried to sign onto gmail from a new HP laptop. Got an "enter your passode, face, or fingerprint" and was blocked from signing on. Why

I have three gmail accounts. When I try to sign on to my main gmail account it says I need to confirm access with a passcode, fingerprint or face. I don't have any of t… (read more)

I have three gmail accounts. When I try to sign on to my main gmail account it says I need to confirm access with a passcode, fingerprint or face. I don't have any of these set up. It blocked me from signing into that gmail account. Why? It said "this is coming from a Mozilla-Firefox app. Like what? Thanks

Asked by Peggy 5 months ago

Last reply by markwarner22 5 months ago

Firefox search engine keeps using wrong default search

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it ke… (read more)

I always use google as my default search engine for firefox. I recently got a message saying firefox had been updated. Ever since, whenever I search for something it keeps using yahoo as the default search engine instead of google. I checked the settings and google IS selected as the default search engine. The weird thing is, if I set the default search engine to something like ebay or wikipedia it will use that correctly. It's just that when google is selected it goes to yahoo instead. I appreciate any help, thank you.

Asked by guitar387 5 months ago

Last reply by James (On Leave) 5 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 5 months ago

Last reply by NoahSUMO 5 months ago