Showing questions tagged:

menu bar keeps flashing - disrupts whatever I'm doing (typing etc)

The menu bar keeps flashing about every 5-10 seconds. When it does it disrupts / interrupts whatever I'm typing, deleting everything I've typed when the flash occurs. It … (read more)

The menu bar keeps flashing about every 5-10 seconds. When it does it disrupts / interrupts whatever I'm typing, deleting everything I've typed when the flash occurs.

It also disrupts things like using a drop down menu. The menu is opened (aka dropped down) but when the flash occurs it collapses the drop down menu.

Also for example en typing; let's say I'm typing " Mary had a little lamb". After typing "Mary had a" the Menu bar flashes. When it does "Mary had a" gets deleted. As I continue to type not knowing "Mary had a" was deleted I look up and see all that's left is "little lamb".

It's constantly doing this even while typing this message / question.

If copy and pasting it'll clear the text I've chosen to copy so I have to go back and re-select it. And try to get it done quickly before the next flash occurs. But if the next flash occurs the same thing happens all over again.

I have no idea what's going on. Searched and searched and can't find anything. It's making Firefox almost impossible to use. Please help me?!

I'm using Firefox version 115.18.0esr It is up to date.

Archived 1 81

Windows 11 Audio Driver Error

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio com… (read more)

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox.

Any ideas on what can I do to solve this issue?


Basic information:

Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

Archived 2 63

Firefox wont update, gives error when trying to

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I… (read more)

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

Archived 6 333

Firefox opens and a porno picture fills my screen! Please remove this from FIrefox on my machine.

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked… (read more)

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked through most settings to try and find where it came from. It's automatic and it's inappropriate.

Archived 1 99

AirPods and Firefox

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance.… (read more)

Having issues with my Bluetooth AirPods and sound in Firefox. The problem being there is no sound when the device is connected and watching a YouTube video for instance. Things went wonky after the recent update to 133.0.3. At first there was no sound period. Then somehow, not even sure how, I saw that Firefox was muted in Windows (11 Pro) settings. That's a mystery unto itself since I'd never previously gone to that area. Now that I have volume through external speakers working, audio through AirPods doesn't. Everything works fine using Edge and audio from music. I know the device is connected and when that is, it's the default for where sound comes from. Used the test thing and yup there is audio. Is there something I'm missing? There must be but I can't figure out what it is. Hopefully someone reading this can point me in the right direction of resolving this issue. Thank you in advance.

Archived 6 108

Issue with Website Functionality on Firefox

Dear Mozilla Community/Support Team, I am reaching out to report an issue with my <a href="https://chipotlmenu.com">Wesbite</a>, which is not functioning prop… (read more)

Dear Mozilla Community/Support Team,

I am reaching out to report an issue with my <a href="https://chipotlmenu.com">Wesbite</a>, which is not functioning properly when accessed through Firefox.

The website operates flawlessly on other browsers such as Chrome, Microsoft Edge, and Safari. However, on Firefox, I have noticed slow loading times, broken images and layout inconsistencies

This issue negatively impacts the user experience for visitors accessing the site through Firefox, which is a critical concern for me. I kindly request your guidance on diagnosing and resolving the problem. Please let me know if you need additional details or technical information to help investigate further.

Thank you for your time and assistance. I appreciate the dedication of the Mozilla team in supporting website compatibility and look forward to your response.

Best regards, Lily Floori Lilyfloori@gmail.com Owner, Chipotlmenu.com

Archived 2 108

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (read more)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Archived 4 135

Videos on mouseover dont play

Hallo everyone, after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here. The problem … (read more)

Hallo everyone,

after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here.

The problem i have is that videos dont play if i mouseover the firefox window or tab i.E. on the windows taskbar. The video will only start to play if i click on the window/tab and that window/tab is the "active" one im looking at.

It worked fine before but some firefox update f***ed this up (and yes the official firefox updates are the only thing that changed), no i dont know which update it was because i didnt recognize the problem right away.

The autoplay option is set to allow media and audio.

The weird thing is that when i open a video in the vlc player and do the mouseover, everything works just fine. So my conclusion is that some setting was messed up on the new firefox version.

Some data of my pc, everything is updated: - Windows 11 Pro - CPU is AMD Ryzen 7 5800X3D 3,4GHz - GPU is AMD Radeon RX 7900XT - RAM is 32GB DDR4 CL16 - Internet is wired connection with 250K speed - Firefox Version is 137.0.1

Sorry for my bad english and thank you in advance.

Archived 9 81

Performance and Connectivity

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues: Flux AI & Diagramming AI … (read more)

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings
       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."
       Observed Behavior:
           Delayed response times or freezing when interacting with these tools.
           High CPU usage (observed via Task Manager) when the tools are active.
       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).
   CMS Sign-Out Failure
       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.
       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.
   ChatGPT Menu Error
       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.
       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.
Archived 1 225

Updated now have MinVerison 134.01 error

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the … (read more)

Last night the 15th January 2025, the firefox decided to update, buy it self closing the browser, however when it restarted it now comes up an Error, something along the lines of 134.0.1 and 134.0 MinVersion, if you have seen this you will know what I mean, it suggested to reinstall firefox, with that I did and I tried to porting all the setting and data and every thing, however it didnot import.

Where can I find the previous version that generated the error to start the import again... as there are links that I simply can not get any more


Cheers

Archived 2 99

How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are referr… (read more)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

Locked Archived 1 225

Problem with signing in not receiving the resetting code

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse t… (read more)

I want to reset the password from another platform but I'm not receiving there resetting code that's the problem I try to sign using my password but the password refuse to be signed so I want to reset that password but I'm not receiving there notification code

Archived 1 153

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and dat… (read more)

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Archived -1 99

Facebook login trouble

For several days I'm not able to log in at Facebook. Without login I can easily open Facebook from results via Google searches. The problem are seen when I try to log in … (read more)

For several days I'm not able to log in at Facebook. Without login I can easily open Facebook from results via Google searches. The problem are seen when I try to log in using latest Firefox. Can log in via Chrome and Edge. Tried to disable all extensions but the problem persist. Using Samsung Browser in tablet works fine as well.

See attachment, where error is illustrated. It says: This page is not avaible right now. It is caused by a technical issue and we are working on a solution. Try to reload the page

Hope for some help here....

Archived 2 90

firefox.cfg no longer overwrite new tab content

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console. // mozilla.cfg … (read more)

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console.

// mozilla.cfg needs to start with a comment line var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");
 var newTabURL = "file:///D:/Documents/images/home.html";
 AboutNewTab.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Solved Archived 1 252

trust a website

Hi, I'm working with a website sponsored by the American College of Surgeons. Some of the parts of that website are blocked by Mozilla. Is there a way to trust that websi… (read more)

Hi, I'm working with a website sponsored by the American College of Surgeons. Some of the parts of that website are blocked by Mozilla. Is there a way to trust that website completely?

Archived 1 27

Failure restorng from bookmark backup

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program … (read more)

This question relates to version 134.0.2 (64-bit). This morning I started Firefox and found that many of my bookmarks were missing. On trying to restore from the program automatic backups, I get the repeated message "Unable to process the backup file." On examination, the files, while not in ASCII, appear to contain ASCII text strings recognizable from the bookmark descriptions. They are not, at least, empty. Unfortunately, I do not have an HTML format backup. Any idea why none of the backups work or what options I have? Thanks in advance.

Archived 1 162

Unable to Access Flickr

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching t… (read more)

I got a Firefox update recently and have not been able to access Flickr since then. I am getting a message that the page is not redirecting correctly. I am attaching the error message. I am running with standard firefox protection. I have cleared cache and cookies. I have also added Flickr as an exception to Firefox enhanced privacy tracking. Firefox is up to date (version 134.0.1 (64 bit)). Anyone else having this issue or know the solution?

Solved Archived 4 818