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  • Archived

Firefox Exploit Screen-Captures

Hi guys, Well, I think I bring here a very interesting thing for the Mozilla team. I found I have some sort of exploit which takes screen captures whenever I click on any… (read more)

Hi guys, Well, I think I bring here a very interesting thing for the Mozilla team. I found I have some sort of exploit which takes screen captures whenever I click on any web page. It is specially active whenever you are entering sensitive information like when I log-in onto site accounts, o whenever I check something on the bank. I checked processes using process explorer, and everything points at Mozilla being very active and nothing else. I check the creation of those screen captures and they are always, there. I normally kill every process which is not necessary, and the ones left are just essential. I ran several bootable antivirues like Eset, Kaspersky and Bitdefender and they don't detect anything weird. I removed from a bootable CD all temp files this "thing" creates while making files and take snap of my screen. I goes back on when you are back on Windows. I know that something was going on when on the bank site I had a AVG-antivirus alert saying that an exploit was active and gave me the option to remove it. Other than that, you don't feel a thing. As said, it goes back the alert everytime you visit the bank and some other log-ins, specially while banking. I also disable all Firefox add-ons, as well as the Java on my computer -I believe there's some connection with Java here-. I have the suspicion that it is pdf/exploit coz I saw a glimpse of that name while uninstalling something which I thing was Facemoods. Not too sure how it got there. So there, guys!! I don't know where this "thing" resides, really does -it could be doing more things-, or how to get rid of it. PS: I saw a while ago that I have to mozilla folder hanging from "program files". One is mozilla.bak. I'm digging into this now. Any shed on this, you pros!! I'm not a pro myself, yet I love IT :-) Thanks a bunch in advance to anyone taking the time to solve the one big problem Firefox has and is going to have in the short run. BR F

Asked by Fistro 5 years ago

Last reply by guigs 5 years ago

  • Archived

My browser stored someone else's online bank account login details

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the accou… (read more)

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the account number (these are login data) were not mine! These werent a fake numbers, these were someone else's login details. The password field is always empty and at first glance I did not realize this fake numbers, I just typed my password and the login was unsuccesfull. When I checked the account number I realized these were unknown numbers, not mine. How does it happen?

Asked by Csikitimi 5 years ago

Last reply by guigs 5 years ago

  • Archived

Probable 'deadly embrace' memory allocation issue between Firefox and Microsoft Update

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box. I observed Firefox memory use rise r… (read more)

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box.

I observed Firefox memory use rise rapidly to nearly 800MB ... while netsvcs.exe did approximately the same thing. (This machine has 2GB of RAM.)

Fortunately I had Windows Performance Monitor running, and was able to determine that Windows Update was the competing activity ... and after-the-fact, determined that it had been installing an update to MS Security Essentials (basically a malware signature update - and I have the ID of the specific update, but since it is a security update, I'm hesitant to post that detail in a quasi-public forum). Usually, such updates install quickly and transparently. I also cannot tell, with confidence, whether the memory consumption was from the process of installing the signature - or the process of scanning for malware presence after the sig was installed (although I'd *guess* the latter). I believe both of those aspects execute within netsvcs.exe.

This happened over a period of approximately an hour, during which about all I could do was "sniff around" to identify the culprits; eventually I killed the Firefox process (hoping that its History feature would allow me to return to my open tabs... which was not quite true).

I have reported the event to Microsoft as well, as it could equally be their problem.

Suggestion: Add instrumentation to Firefox to capture data on sudden increases in RAM use - paying particular attention to outside-the-norm values, in relatively short time periods (minutes, not hours) that do not self-resolve ... and consider whether Firefox can be more aggressive at releasing memory it has "claimed," when things go bad.

(Perhaps collect high-level "physical memory available" data when things begin to "go bad," and capture the "footprint" of Firefox memory use... And perhaps add intelligence to log memory allocation failures somewhere. I don't know with certainty if the issue was fragmentation, or the sheer amount requested, but experience and grey-hair lead me to suspect the former. The only Firefox window/tab that I know might have been a high-memory-consumer was a moderate-sized Google Map covering an urban area of several dozen square miles, so it was a complex image.)

Not suggesting this is Firefox's "fault" -- clearly, both processes were "to blame" in the sense that they didn't handle the situation well... but Firefox might handle it better.

I've seen (and reported) quite a series of memory-utilization issues since 28.0 ... perhaps it's time for a "tiger team" to look into these.

AH - one other detail: I keep Firefox pinned to the Windows task bar, and when it starts, it asks me which profile I want to use (of about 5 choices). When restarting Firefox after identifying all the above... I found that it no longer asked me to choose a profile, and the profile it opened was clearly NOT my most-common profile, which includes (e.g.) all my most-common, site-specific login information. I had to mess around for several minutes to get this profile "back" up and running, and I did not make note of what I tried during that effort.

Asked by BillM 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Banco do Brasil plugin não instala

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate th… (read more)

I am not able to install the Banco do Brasil Internet Banking plugin on Mozilla Firefox. The installation fails on the last step saying is was not possible to activate the plugin. Diagnostics Report generated is below: 12/17/2014 15:35:58 INICIANDO... 12/17/2014 15:35:58 1.3.9.0 12/17/2014 15:35:58 Usuário: voney 12/17/2014 15:35:58 6.1.7601 12/17/2014 15:35:58 true 12/17/2014 15:35:58 Verificando se Mozilla Firefox está instalado... 12/17/2014 15:35:58 Mozilla Firefox instalado. 12/17/2014 15:35:58 [Funcionamento do Serviço] Verificando... 12/17/2014 15:35:58 [Funcionamento do Serviço] Ok. 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Verificando... 12/17/2014 15:35:58 [Permissões dos arquivos do StormFish] Ok. 12/17/2014 15:35:58 [Desinstalação do Stormfish] Verificando... 12/17/2014 15:35:58 [Desinstalação do Stormfish] Limpando... 12/17/2014 15:36:08 [Desinstalação do Stormfish] Ok. 12/17/2014 15:36:08 [Instalação do StormFish] Verificando... 12/17/2014 15:36:08 [Instalação do StormFish] Efetuando download do instalador... 12/17/2014 15:36:14 [Instalação do StormFish] Instalando... 12/17/2014 15:36:29 [Instalação do StormFish] Ok. 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Verificando... 12/17/2014 15:36:29 [Permissões dos arquivos do Plugin] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Internet Explorer] Ok. 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Instalação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação ActiveX no Internet Explorer] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:29 [Sites confiáveis no Internet Explorer] Ok. 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Verificando... 12/17/2014 15:36:29 [Ativação do Plugin no Internet Explorer] Ok. 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Verificando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Limpando... 12/17/2014 15:36:29 [Limpeza do cache no Mozilla Firefox] Ok. 12/17/2014 15:36:29 [Sites confiáveis no Mozilla Firefox] Verificando url(s) dos domínios confiáveis... 12/17/2014 15:36:30 [Sites confiáveis no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Segurança no Mozilla Firefox] Ok. 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Verificando... 12/17/2014 15:36:30 [Ativação Plugin no Mozilla Firefox] Não foi possível habilitar. 12/17/2014 15:36:30 Foram detectados problemas durante a execução do processo. 12/17/2014 15:36:30 CONCLUÍDO. Any clue how I could overcome this? Tks.

Asked by Voney 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

fire fox redirects or email to 92.242.140.0 - 92.242.140.255' is 'email@barefruit.co.uk at 92.242.140.2 It is happing in and out of the school district and doe

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in… (read more)

Fire fox redirects or email mail.usd383.org to ( other info here to 92.242.140.0 - 92.242.140.255' is 'email at barefruit.co.uk ) this IP 92.242.140.2 It is happening in and out of the school district and district. It only happens with firefox. WHY? Bitdefender has discovered this issue as a phishing attack.

Thanks Russel Dockins Network Service Manager Manhattan-Ogden


edit: removed personal information like phone, email and address from public.

Asked by RusselDockins 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

My home page won't load

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credential… (read more)

My home page is my companies home page which requires authentication. Before the latest update I had no problems, but now it won't let me log in. I enter the credentials and hit OK and the box just keeps coming back up. I can log in via Safari with no problem so it appears that it's something in the security settings but I can't figure out what. I've tried a number of fixes that I've seen for similar issues, but none seam to work.

As an aside... it is way too difficult to ask a question through Mozilla Support!

Asked by mikeljcarr 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How can I make it so no one can change my privacy settings? can this be done without me doing any coding as I really don't know how?

I currently have my settings to erase history when firefox closes. I don't want anyone changing that setting when I'm not aware and thereby being able to see my history. … (read more)

I currently have my settings to erase history when firefox closes. I don't want anyone changing that setting when I'm not aware and thereby being able to see my history. I know nothing about coding and wouldn't even attempt it. Is there an add on or some kind of suggestion anyone would have? I'm especially concerned as my kids are getting older and I suspect they will have try this one day. lol

Asked by lkaramazov 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox keeps open connections to different IP addresses even when closed

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current… (read more)

Hello, I have recently noticed that despite the Firefox process being closed, there are a number of connections still open and remain open for the duration of the current computer session. Restart seems to close all connections. Connections increase and stay open the more I would browse.

OS is Windows 7 Ultimate Running Firefox 55.0.3 Using Kaspersky Internet Security 2018 to monitor active connections.

Screen shot attached to show some examples of active connections even when Firefox is closed. Any idea why this is happening and how to prevent it?

Asked by Cornelius321 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

New (2017) occurrence of pop-up problem.

For past several days, a pop-up message appears every time I attempt to open my browser asking if I want to allow this app to make changes to my computer. The app is list… (read more)

For past several days, a pop-up message appears every time I attempt to open my browser asking if I want to allow this app to make changes to my computer. The app is listed as Firefox Software Updater. When I checked Add-ons, I notice an add-on which is listed as temporary in support of Safe Browsing Version 4 and will supposedly be deleted once the roll-out of this feature is complete. How long is this 'roll-out' supposed to take? This has been going on for days. Should I be responding 'No' or 'Yes'? I'm using Windows 10 and Firefox 56.0.1.

Asked by shirov70 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

I keep getting this on my new HP laptop with FF but not with Chrome "systems have detected unusual traffic from your computer network. This page checks hrome

I recently bought an HP laptop. It had Chromw loaded, I prefer Firefox. More and more now when I try to open a FF window I get : "Our systems have detected unusual traff… (read more)

I recently bought an HP laptop. It had Chromw loaded, I prefer Firefox. More and more now when I try to open a FF window I get :

"Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot". This is also available:

"This page appears when Google automatically detects requests coming from your computer network which appear to be in violation of the Terms of Service. The block will expire shortly after those requests stop. In the meantime, solving the above CAPTCHA will let you continue to use our services.

This traffic may have been sent by malicious software, a browser plug-in, or a script that sends automated requests. If you share your network connection, ask your administrator for help — a different computer using the same IP address may be responsible. "

Sometimes you may be asked to solve the CAPTCHA if you are using advanced terms that robots are known to use, or sending requests very quickly. I am then forced to go through the Captcha rigmarole and it seems less and less keen to ever let me past.

Within our household we have two other laptops running FF and have no such problems with them

Thoughts and advice would be welcome?

Thanks

Asked by Frodsham 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Why do my saved accounts and passwords show up for different users on my computer?

I have more than one accounts on my computer. However, when opening Firefox from these users, it has the same history, login information, etc. from my main account. Is th… (read more)

I have more than one accounts on my computer. However, when opening Firefox from these users, it has the same history, login information, etc. from my main account. Is there any way to keep them separate?

Asked by fusion-bioformer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Mozilla uses my password as my first name in mail they send to me

Received an email from Mozilla (rightly) thrashing Facebook for privacy and security breaches. The issue is that my Firefox sign-on password is used as my first name in… (read more)

Received an email from Mozilla (rightly) thrashing Facebook for privacy and security breaches.

The issue is that my Firefox sign-on password is used as my first name in the email.

ie Dear <then my password>,

it is difficult to think of a more serious breach than this, and there is now way to directly report the problem to them - hope they look at this post.

I have checked all my account setting and belive these are correct

Asked by jjr357 2 years ago

Last reply by guigs 2 years ago

  • Archived

when I press enter it does not go to website

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrup… (read more)

I have a number of people hacking me some in the US for unknown reasons and some outside the US because I have family that lives in China. I have someone trying to corrupt my Firefox by installing scripts and toolbars most of which I can remove easily.

This is the second time they have corrupted the address bar for my Firefox. The first time I was able to fix it by re-installing firefox from scratch and re-installing all my plugins. I don't want to do this every time one of the morons hacking me decides on a whim to mess up my firefox to try to get me to use a less secure browser like that disgrace that is internet explorer or some other browser.

Are you guys working on a bug fix for this? I searched around and it seems to be a re-occurring problem with Firefox

Asked by somedud3 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

I'ved used Firefox for over 10 years, and I just realized today that my privacy is GONE.

These personalized newsfeeds, whatever they are-- Google does them all. Some are not as intrusive as others. But within Firefox, I get some of the most bizarre news stori… (read more)

These personalized newsfeeds, whatever they are-- Google does them all. Some are not as intrusive as others. But within Firefox, I get some of the most bizarre news stories... stories about things I'm not even talking to other people about or looking up online. How could it possibly find a connection? Even when there is a minute connection. It's not a coincidence. It's like, is my phone hacked-- are people reading my mind? It's some form of breach of privacy.

Granted, all the accounts I use are logged into Firefox. Tonight, I took a gander over the privacy settings, and as usual my jaw dropped in disbelief. Permissions; Locations, Camera, etc.-- instead of valuing peoples' privacy and not caring one ioda like Fuckfacebook, many privacy-invading functions are ON by default until they are turned off by the user. This is why I don't use apps. It's why I quit Facebook many years ago. And now, I say goodbye to Firebox. Sick and tired of people encroaching on my privacy. It's principal, nothing more, nothing less-- THIS BROWSER IS GONE. Stay out of my personal business.

Asked by nihiloth85 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

ping tracking

On a recent show of Security Now Steve Gibson was talking about Google using ping tracking to spy & track on everything we do and how bad this will be for privacy. I … (read more)

On a recent show of Security Now Steve Gibson was talking about Google using ping tracking to spy & track on everything we do and how bad this will be for privacy. I was pleased that it was only google doing this with chrome until this morning he said Firefox are adding it in an upcoming update and when its in you cannot disable it, all in the name of a faster internet. Can anyone tell me why a privacy based browser is using this technology and how will the content/tracking blocking features in Firefox respond to these changes?

Asked by itsthesmell 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

view loging history and location

I had fraudulent charges on my bank statement, in my google account it shows a device was logged in with my google account in Virginia using a firefox browser. Is there a… (read more)

I had fraudulent charges on my bank statement, in my google account it shows a device was logged in with my google account in Virginia using a firefox browser. Is there any way I can see or for Firefox to check the login history and location for my account so I can send it to the fraud dept of my bank? The date range I need it 20 - 25 May 2019

Asked by lalibertecn 11 months ago

Last reply by cor-el 11 months ago